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Agenda 09-25-24 'fY 0a 1\ : o `* • 7'ON City of Boynton Beach BOYNTON BEACH CITY LIBRARY 100 East Ocean Avenue Boynton Beach, FL 33435 LIBRARY ADVISORY BOARD AGENDA Date: September 25, 2024 Location/Time: City Hall, 100 East Ocean Avenue, Boynton Beach, FL 33435 Commission Chambers at 6:00 p.m. I. Call to Order—Stephanie Colaianni, Chair II. Approval of Minutes March 2024 and April 2024 III. Correspondence and Communications IV. Public Audience(Individual Speakers Will Be Limited to 3 Minute Presentations) V. Chair's Report— Board Chair VI. Unfinished Business: Staffing update Career Online High School Program Update—Jeannie Taylor VII. New Business Introduction of Brianna Tabil, Public Technology Trainer Discussion of proposed Business Hub space in the Library November/December meetings VIII. Library Director's Report/Statistics April, May, June, July, August 2024 Monthly Reports IX. Announcements Next Library Board Meeting—October 23, 2024 NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING,HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND,FOR SUCH PURPOSE, HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED.(F.S.286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561) 742-6060 OR (TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. Minutes of the Library Board Held on Wednesday, March 27, 2024, at 6:00 P.M. at City Hall, Commission Chambers 100 East Ocean Avenue, Boynton Beach, Florida Present: Stephanie Colaianni, Chair Jeannie Taylor, Library Director George Feldman Tiffany Pagan, Assistant Director Joel Barsky Margaret Newton Absent: Marcia Levine Ellen Jones I. Call to Order— Stephanie Colaianni, Chair Chair Colaianni called the Meeting to Order at 6 P.M. Roll call was taken. A quorum was present . II. Approval of Minutes — February 2024 The Minutes were accepted by consensus. Ill. Correspondence and Communications - None IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) None. V. Chair's Report— Board Chair Chair Colaianni advised that she wanted to sign up for a wreath making class and noticed that 20 people were already wait listed, which she thought was fantastic and that she will take the April class. She also advised that she saw Ms. Pagan giving a tour to iCare personnel. VI. Unfinished Business: Introduction of Jacob Rabinowitz, Archivist Librarian Jeannie Taylor, Library Director, introduced Jacob Rabinowitz, the new Archivist Librarian. Meeting Minutes Library Board Boynton Beach, Florida March 27, 2024 Mr. Rabinowitz announced that he has been with the City since November and that he has been familiarizing himself with the archives as he is the custodian of historical materials. He explained that his work also involves processing new collections and providing coverage for the Reference Desk. He stated that he was trying to add to the Library's Oral Histories Collection, which interviews local residents about the City's history and noted that the City is over 100 years old. Ms. Newton inquired who Mr. Rabinowitz confers with and spoke about Victor Norfus. Ms. Taylor explained that Mr. Rabinowitz was working on the Unity Project and trying to obtain more Black History interviews. She said that Mr. Rabinowitz was available for appointments and his contact information is on the City's website. She advised that currently, he was trying to conduct outreach for community engagement and to obtain old photos. Further discussion followed that the Library obtained grant funds, which were used to digitize old newspapers and about Mr. Rabinowitz' work history. Career Online High School Program Update— Jeannie Taylor Ms. Taylor announced that two more graduates will be recognized at the next City Commission Meeting, bringing the number of graduates to 23. She commented that there are still 10 students in the program and that one is almost finished and happens to be the son of one of their first graduates. Mr. Feldman asked if staff helps the graduates to gain employment or assists them with creating a resume. Ms. Taylor responded that Career Source is available on Tuesday's at the Library, and they assist graduates when requested. VII. New Business City Commission ratification of Chair and Vice Chair Ms. Taylor conveyed that the City Commission has to ratify the Board's nominations for the Chair and Vice Chair. She mentioned that it was scheduled to occur at the March 19th meeting, which was cancelled and she did not anticipate any issues. Chair Colaianni stated that she will attend the meeting. Board Participation in Library Programs. Ms. Taylor passed out information about April programs. She stated that the members are free to participate in any of the Library activities and can serve as Ambassadors for them. 2 Meeting Minutes Library Board Boynton Beach, Florida March 27, 2024 Mr. Feldman stated that he enjoys serving on the Board and suggested members should meet the Library staff and have name tags. Ms. Taylor commented that the members should have received an email invitation to the Volunteer Recognition Dinner on Thursday, April 11th, at the Arts and Cultural Center at 6:00 P.M. She advised that she would try to obtain name tags by then and she agreed to speak with the City's Marketing staff in order to have the City's logo on them. Ms. Newton advised that she signed up for the Memoire programs held on Wednesday at the Library and she requested the programs be repeated. Ms. Taylor stated that they will contact the individual to try to get them back. She praised the Children's Librarian. Chair Colaianni stated that if the Library needs an extra volunteer, she would be interested in helping. VIII. Library Director's Report/Statistics February 2024 Monthly Reports Ms. Taylor announced that the information is in the meeting backup and if the members have questions, they can ask. She noted that the upcoming Solar Eclipse said that they have solar eclipse glasses that will be distributed to card holders. She advised that no more than one pair of solar glasses will be given to each family. She commented they had applied for a grant for the glasses and staff will provide an educational flyer with them, as required by the grant. Mr. Feldman stated that he would like to donate a cake for the City's upcoming volunteer dinner. Ms. Taylor responded that she will notify the events person handling the event and convey the message about the donation. She noted that the Quilting and Friends of the Library Volunteers will also attend the event. IX. Announcements Next Library Board Meeting —April 24, 2024 Ms. Taylor announced that the next meeting is April 24th, and the May meeting will be held on May 22nd. She spoke about the Garden Within, that meets at 11:30 A.M. for a discussion group. X. Adjournment followed by tour of the Youth Library Virtual Zone Motion 3 Meeting Minutes Library Board Boynton Beach, Florida March 27, 2024 Mr. Feldman moved to adjourn. Ms. Newton seconded the motion. The motion passed unanimously. The meeting was adjourned at 6:27 P.M. Catherine Cherry Minutes Specialist 4 Minutes of the Library Board Held on Wednesday, April 24, 2024, at 6:00 P.M. at City Hall, Commission Chambers 100 East Ocean Avenue, Boynton Beach, Florida Present: Stephanie Colaianni, Chair Jeannie Taylor, Library Director George Feldman Tiffany Pagan, Assistant Director Joel Barsky Margaret Newton Marcia Levine Dr. Ellen Jones I. Call to Order— Stephanie Colaianni, Chair Chair Colaianni called the meeting to order at 6:03 P.M. and announced all the members were present. II. Approval of Minutes — March 2024 The minutes were not available. Ili. Correspondence and Communications Mr. Feldman commented on the Study Rooms at the Library and said that two people overstayed their allotted time in them, in spite of there being a sign-in/sign-out sheet. Ms. Taylor mentioned that even with reserved time, it is sometimes difficult to get the occupants to leave and when that occurs, staff tries to find them another quiet area for them to use. She explained that the rooms are being repurposed and that Brianna uses one of the rooms for her office and for equipment for the Creative Edge and Virtual Reality studios; another room is used for sewing programs, another room is used for interviews, and another room to check out unusual items. She advised that the Study Rooms were not working out. Mr. Feldman stated that he thought that there could be a better use of the rooms. Ms. Taylor explained that the rooms are an extension of the Makers Space. She noted that Ms. Graves was promoted in May and it has not been thriving since. Dr. Jones suggested that there should be space for community members to use. Meeting Minutes Library Board Boynton Beach. Florida April 24, 2024 Mr. Feldman said that there should also be space where people can take a call as there is nowhere to have a private conversation. Ms. Levine suggested putting this item on the agenda next month under New Business or Future Agenda items. Mr. Feldman commented that he thought this was communications and discussion followed that today's adults are different and there is a different culture. Motion Dr. Jones moved to put use of the Study Rooms on the next agenda under New Business. Mr. Feldman seconded the motion. The motion passed unanimously. Further discussion ensued later in the meeting. Mr. Feldman said that he felt that Item 3, Correspondence and Communications, was misleading. Ms. Taylor explained that it is for informational, or written communications to the Board. The heading was broad, but structured the same way as the City Commission. The item includes correspondence to the Board from the public and anything pertinent to the Board related to the Library. There was also discussion that items can be added to the agenda at the beginning of the meeting under Agenda Approval, Additions, Deletions, and Corrections, which should be between items two and three on the agenda. IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) None. V. Chair's Report— Board Chair Chair Colaianni stated that she had no report to give, but that she attended the Volunteer Dinner and that it was a great event. VI. Unfinished Business: Staffing update Ms. Taylor stated that the Library does not have a Creative Edge Studio Librarian. She said that staff adjusted the job description to allow an equivalent Master's Degree to fill the position. She announced that they have a part-time position available as the individual vacating the position was promoted to a full-time position in Customer Relations. Career Online High School Program Update — Jeannie Taylor 2 Meeting Minutes Library Board Boynton Beach. Florida April 24, 2024 Ms. Taylor announced that they have Graduate # 24 ready to complete his studies and noted that he is the son of Graduate #2. She said that she still has scholarships available and students accepted to the program can work on their diploma from home. VII. New Business Introduction of Christina Graves, Senior Librarian Customer Relations Ms. Taylor introduced Ms. Graves who presented herself. Ms. Graves stated that she did handle the Creative Edge Studio and that she loves her new position. Ms. Newton stated that she would like to know more about the Friends of the Library. VIII. Library Director's Report/Statistics March 2024 Monthly Reports Ms. Taylor stated that staff likes to share data and she agreed to provide statistics to Chair Colaianni, who requested she receive them. IX. Announcements Next Library Board Meeting — May 22, 2024 Ms. Taylor announced the meeting date. Ms. Newton pointed out that May is Mental Health Month and she asked the members to spread the word. She said that there will be a book club discussion on the book, The Garden Within. Ms. Taylor added that there will be a display at the Library, commemorating the event. X. Adjournment Motion There being no further business to discuss, Ms. Levine moved to adjourn. Mr. Feldman seconded the motion. The motion passed unanimously. The meeting was adjourned at 6:46 P.M. Catherine Cherry Minutes Specialist 3 Meeting Minutes Library Board Boynton Beach. Florida April 24, 2024 4 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT — AUGUST 2024 1 Administrative Activities Library Director, Jeannie Taylor, attended: Commission meeting, Library Advisory Board, Public Library Directors Monthly Virtual Conversation Customer Service and Circulation Statistics - Ellen Mancuso Same Month Percentage Current Month Previous Year Change Customer Visits Adult 8,053 9,688 -16.9% Customer Visits Youth 5,940 7,502 -20.8% Total Customer Visits 13,993 17,190 48.6% Total Circulation* 12,691 12,535 1.2% Adult Circulation 4,579 4,938 -7.3% Young Adult Circulation 700 648 8.0% Juvenile Circulation 4,756 4,730 0.5% ILS System Circulation (Print Materials)** 10,065 10,333 -2.6% Checkouts on Kiosks 4,396 4,979 -11.7% EBook Circ (Overdrive, Cloudlibrary) 1,172 1,072 9.3% eAudiobook Circ (Overdrive, CloudL) 694 582 19.2% Overdrive Magazines 457 178 156.7% Audiovisual 951 973 -2.3% Users registered 301 321 -6.2% Online user registration 42 28 50.0% Onecard Cards 0 0 NaN Number of Reference Transactions 1,251 477 162.3% BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT - AUGUST 2024 2 *includes ILS, Ebooks, Freegal, OD mags, Gale legal forms **Total items checked out kiosks and others in-house Digital Resource and Database Statistics Percenta Same Month Current Month ge Previous Year Change Freegal Streams 696 1,653 -57.9% Freegal Users (new) 4 2 100.0% Freegal Downloads 295 357 -17.4% Kanopy Streams 696 377 84.6% Learning Express Sessions 24 66 -63.6% Gale Legal 8 13 -38.5% Gale Infotrac Sessions 13 318 -95.9% Gale Infotrac Retrievals 9 84 -89.3% Transparent Languages Users 17 10 70.0% Transparent Languages Sessions 29 72 -59.7% Learning Express Job Career Sessions 2 62 -96.8% Knowledge City Logins 2 67 -97.0% Brain Fuse 39 115 NaN A to Z total records viewed 7,323 4,725 55.0% Boynton-Beach.org/city-library pageviews *** 3,723 Palm Beach Post Views (Newsbank) na 2,174 ***pulled from Google Analytics, number of views library website has received BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT — AUGUST 2024 3 Collection Management Discarded Items = 831 Items Added to Collection = 1,481 Customer Relations/Curhside Pickup Statistics - Christina Graves • Curbside appointments made: 6 • Curbside appointments picked-up: 6 • Curbside appointments no-show: 0 Gate Counts - Adult Library: 8,053 (daily average of 310) - Youth Library: 5,940 (daily average of 228) BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT — AUGUST 2024 4 Social Media Statistics - Tiffany Marshall 0 Facebook!V/histogram Unkedfn V X Twitter 0 Pap reactions 0 Page views () Page followers 0 Page post reach 522 809 1,616 3,759 rear tion' views followers users 0 Page views Post comments Post engagement (0 Post engagement rate 809 25 798 20.01% views comments engagements engagement rate Top posts>Likes and reactions z e`s I LoaQBoynton Beach city Library y ) .'ton Beach City Li,•ry ~�� s Egli, C ='g15,__•r t., J Join us in congratulating our amazing Moments like these remind us why we love Over 300 of our youth readers have crushed librarians.Christina and Sonia,and our what we do.Our library is more than just it this summer and we couldn't be mare 69 likes and reactions 29 Ekes and reactions 29 likes and reactions BOYNTON BEACH CITY LIBRARY MONTHLY REPORT—AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT - AUGUST 2024 5 6 Followers Post engagement Post engagement rate 1,546 163 9.37% followers engagements engagement rate New followers Cu Profile visits Profile impressions 33 128 3,543 followers views impressions ® Top posts>Likes On all Obbcityllbrary `'. 'brary bbcitylibrary Aug 21,12:03 $ timg 09,14:21 B Aug 02,13:26 Join us in congratulating our amazing Over 300 of our youth readers have crushed Let your hair down and have a great time! librarians,Christina and Sonia,and our it this summer and we couldn't be more Watch our library community show you 37 likes 22 likes 20 likes BOYNTON BEACH CITY LIBRARY MONTHLY REPORT—AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT - AUGUST 2024 6 Post comments Page engagement rate Page new followers 7 17.67% 4 comments engagement rate new followers ® Top posts> Reactions y� s + U - : i. 't" oynton Beach City Library ,ynton Beach City Library ..... Boyrt Aug 21 _ •02 "*.'%\ Aug 06,16:20 "A-- L+14g r -' Join us in congratulating our amazing We wrapped up the summer reading Over 300 of our youth readers have crushed librarians,Christina and Sonia,and our program with a BUBBLY FOAM PARTY! it this summer and we couldn't be more 58 reactions 16 reactions 6 reactions BOYNTON BEACH CITY LIBRARY MONTHLY REPORT—AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT - AUGUST 2024 7 Post engagements Post link clicks Post engagement rate 39 5 3.24% engagements clicks engagement rate Tweets 91 tweets k, Top tweets>Engagement rate @BBCitylibrary @BBCityLibrary a - a Aug 20,15:45 "1 P Aug 08,18:25 AIOIR Tech Talk Thursday:What are Search Explore ChatGPT: - Engines?I Thursday,August 22 https://bbflpLlibcaLcom/calendar/program • @BBCi s https://bbflpl.libcal.com/calendar/program s/chat-gpt-august Aug 2 s/tech-talk-sea rc h-engines-august Join us in congratulating our amazing librarians,Christina and Sonia,and our 60% engagement rate 28.57% engagement rate 25% engagement rate BOYNTON BEACH CITY LIBRARY MONTHLY REPORT—AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT — AUGUST 2024 8 Online Marketing - Google Profile Business Profile Interactions: 1,884 Views: 6,687 Searches: 3,962 Calls: 217 Direction requests: 713 Website clicks: 954 Outreach - Tiffany Marshall - Small Business Summit hosted by Economic Development - 2nd Annual Black Business Pop-Up Lilbr DIGITAL LIBRARY F � ,�►• YObTHI k. { of 44, rffr .• I ' (L to R):Tiffany Pagan, Assistant Library Director, Adam Temple,Assistant City Manager,Tiffany Marshall, Marketing and Outreach Manager BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT - AUGUST 2024 9 public Computer Usage Statistics Adult Computer Use: 1250 Adult Computer Average Time Per Session: 45 min Youth Computer Use: 600 Youth Computer Average Time Per Session: 36 min Adult Laptops Total Use: 45 Teen Laptops Total Use: 47 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT- AUGUST 2024 10 Archivist Monthly Report - Jacob Rabinowitz Archives' Monthly Report—August • New intern, Ian,started this month. He's been a huge help so far and completed the transcription of Brenda Williams'Oral History I conducted.Still in the process of setting up a new home for our new and old oral histories on the archives'website, as they're currently stored on the Internet Archive—work in progress. • Currently Ian is working on learning how to digitize some of the VHS collections we have here, more to come on that soon.Yay! Everyone loves old videos!Will additionally task him doing some more mundane data entry and folder labeling depending on how quickly things move. • Continuing work on digitizing our microfilm Palm Beach County city directories from the early 1900's—uploaded to our website the first batch of directories from 1915 here: https://www.boynton-beach.org/502/Archive-Digitized-Publications • Various research/reference requests with patrons and city employees including, but not limited to: o Helping a mister"Aldi" hunt down information in the archives concerning Kay Rybovich (early woman sport-fishing pioneer,cool!)—we have an interview and several other documents relating to Kay. o Helping one mister Craig Clark wrangle information&records relating to property surveys of Greater St. Paul AME,which turned into quite the wild goose chase. o Finished assisting Capt.Joe Senseman from the Fire Dept. access/acquire historical information,documents, and photographs for the Fire Departments centennial celebration. Had to watermark the original high quality TIF's of images for them to use and enlarge for posters/etc.,and scanned/watermarked a handful of early 20"'century documents relating to the Fire Dept.—some pretty'fun' ones that I will add to our digital collections soon as well,yay! • Rehoused various poorly arranged/stored collections into more appropriate preservation-ideal containers/folders. • Continued ongoing work of numbering/labeling folders for eventual improved searchability/discoverability of collections. • Finally got access to the display screens&associated software.Working on getting new rotations up showcasing various media from our digital collections. BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT — AUGUST 2024 11 Creative Edge Studio - Christina Graves and Rebecca Schiebel Programs: Hand-Crafted Greeting Cards (Saturday): 9 Hand-Crafted Greeting Cards (evening): 10 (Full class) Sewing Beginner Lesson: 6 (Full class) Sewing Intermediate: 6 (Full class) Crafting in the Library (Rope Coil Bowl): 8 Appointments: With Librarian: 0 With Studio Assistant: 13 Creative Bug Active Users: 9 New Users: 3 Hours Watched: 6.18 hrs The most popular class category this month is Art & Design. In August we tried our first Pop-Up Crafting event utilizing Creative Bugs live Craft Together events. We started a wonderful conversation with one patron, learned that she had a paper quilling kit at home that she was nervous to open. We provided a handout that linked her to a few Creative Bug classes to get her started with paper quilling and hopefully give her the confidence to get crafty. BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT - AUGUST 2024 12 Class Class Class Categor Duration Unique Videos Average Viewed Completi Date Class Title y (min) Viewers Viewed Duration (min) ons 2024 Augus Crafting Together: Pony Bead t Bracelets with Abby and Violet 59 1 2 118.1 1 2024 Augus Daily Abstract Painting Prompts: Art + t Working Collaboratively Design 178.9 1 4 14.1 0 2024 Augus Daily Book Art Challenge:A Art+ t Month of Book Art Ideas Design 195.5 1 7 46.6 0 2024 Augus Intro to Paper Quilling:A Daily Art+ Practice Design 125.9 2 12 30.9 0 2024 Augus Art+ t Intuitive Painting:A 3-Part Series Design 149.2 1 3 33.3 0 2024 Augus Mixtape: 5 Ways to Paint a Art + t Houseplant Design 50.6 1 4 50.5 0 2024 Augus t Fold a Paper Lotus Flower Paper 18.5 1 4 19.5 1 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT—AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT - AUGUST 2024 13 2024 Augus t How to Fold a Paper Box Paper 13.1 1 2 22.2 0 2024 Augus t Draft and Sew a Batwing Top Sewing 28.6 1 1 1 0 2024 Augus Yarn t Crochet Halloween AppliquA©s Crafts 125.8 1 3 3.7 0 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT—AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT — AUGUST 2024 14 Public Technology Training Programs - Brianna Tabil August Classes: 11 OMtes: Times: # Reg#: Wait List? I, , is(hat FB "Fsday,August 1st 10:30a 11:30a N The Power of Pivot Tables Monday,August 5th 5u 6:34 Mil elct•r, tt 'u.nt! Tuesday,August 6th 3n 1 1!-,1i N Tech Talk Thin>::ay.Video Calls 1 hursday,August 8th iii. N Fxphntrig t hatt.PI Mu,41.4,A rg:.ti+ 12th Sp 6.30p N Tech Talk Thursday:Cybersecurity Thursday,August 1Sth 10:30a 11:30a N 1'_,' -A is a OR Code? Monday,August 19th Sp 6:301. ;' N Talk Thursr,:v `-;e,r ,•He•s Thursday,August 22nd 10:30a--11:11) 4 N Monday,August 26th `;i; b 30i, 8 MIMI Scarnmers Tuesda,,Aul'ust 27th 3p-4:301: 4 3 N ,I,r ltt rsoa; .-gust 29th 11)30J 11:3t:a Total Attended: :h p.- (1:1) 17 Tech Talk Thursdays: 10:30a—11:30a Join us every Thursday by the couches at the front of the library where we will discuss technology and how to use that tech.This class will be a brief 60-minute chat along with instructions on how to use different technologies. Registration is required and limited to five seats. Others may drop-in but the five registrants will be given seats.This class will be held in the pop-up area of the library. AUGUST AGENDA: August 1st—Let's Chat Facebook August 8th—How to make video calls August 15th—What is Cybersecurity? August 22nd—What are search engines? August 29th—Exploring YouTube The more I dive into deeper Tech Talk topics, I've been getting a new audience.The past three Tech Talks had new faces and new levels of tech knowledge. Exploring YouTube had six attendees, I had to pull up BOYNTON BEACH CITY LIBRARY MONTHLY REPORT—AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT - AUGUST 2024 15 another chair, which I haven't had to do in a while. I am noticing my regulars have graduated from basic tech talks to going into deeper subjects like search engines and cybersecurity. 17 One-on-Ones: My longest standing 1:1 patron has come so far from when we first started to meet. Three years ago, when we first met, she barely understood English and did not know how to use a laptop. With regular 1:1 sessions,she not only improved her English (she was attending ESOL classes here with AmeriCorp for a while), but she has come leaps and bounds from where she started. We have finally moved from the intermediate typing lessons to experienced typing lessons. She is able to write with punctuation and complete comprehension. I was approached by a woman after my Tech Talk, who needed help writing a resume and how to post her resume on a few websites and how to do job searches. She retired from Real Estate 15 years ago. Recently, she has decided to return back to the workforce. I helped her pivot from Real Estate and we wrote a resume to highlight her strengths while moving the focus away from Real Estate and into a part-time retail position. We met twice, and I haven't seen her since we submitted three applications- hopefully she got one of the jobs. Other Notes: • On August 1st, I attended a webinar: Al and the Future of Personal Computing: Implications for Libraries and Beyond held by NC Live (North Carolina's statewide library cooperative) &SEFLIN. The class was attended by librarians from all over the country.This class was held by Colin Keenan,the Experiential Learning Services Library at NC State.This class went over how Al can be used for both personal and professional. It inspired my September 30th class—Using Al for Research. On August 6th, I attended a webinar: Hack Your Language Learning with Al: Free Apps& Chatbot Buddies held by the Palm Beach County Library System. This class went over how to use Al to help you learn a language and how to utilize it to get the most out of it. On August 8th, I attended a webinar: Q&A with Ryan Dowd. This webinar was just a simple Q&A with Ryan Dowd—he used to work at a large homeless shelter where he learned how to prevent and de escalate conflicts. He now trains over 2,000 organizations in 8 countries. He offers a lot of insight and training on how to respond to upset patrons, how body language can be interpreted as hostile. How to enforce rules and advocate for patrons that are experiencing homelessness. I highly recommend signing up for his membership for libraries. He has some really powerful trainings to improve our interpersonal skills with people who might be difficult. BOYNTON BEACH CITY LIBRARY MONTHLY REPORT—AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT — AUGUST 2024 16 Adult Services Programs - Tiffany Marshall Program Sessions Participants Book Buzz Adult Book Club 1 10 Start Smart: Credit Building 1 2 Write to Rank: Crafting Blogs for Top Google 1 2 Results BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT - AUGUST 2024 17 Youth Services Programs - Sonia Chaudry & Bianca Incledon Youth Library Statistics Summary-August 2024 YOUTH PROGRAMMING TEEN PROGRAMMING #Participants #Participants Outdoor Storytime 1 45 Teen Tuesday 1 Break Outdoor Storytime 2 Canceled Teen Tuesday 2 12 Bilingual Storytime 1 50 Teen Tuesday 3 12 Bilingual Storytime 2 45 Teen Tuesday 4 4 Virtual Zone -Teens 9 Bones to Books 13 Virtual Zone -Adults 2 Make and Take 12 Seed Library 3 Family Fun Night 25 Creative Writing 8 Around the World 10 Summer Reading Wrap Up Foam 300 St. John's Outreach 90 AmeriCorps HW Help TOTAL 598 TOTAL 42 PC Reservation PC Usage Report Total Uses Total Time Average Session REFERENCE AND TECHNOLOGY QUESTIONS STATISTICS WEEKLY SAMPLE August 19-25 Monday Tuesday Wednesday Thursday Friday Saturday Total: Reference 5 26 38 46 4 48 170 TechologV 1 830 1 _ 35 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT - AUGUST 2024 18 CAREERSOURCE PBC SERVICES 8/6/2024 SESSION I Name Job Title Service Cleaner RA claim assistance . Construction Laborer Referral to Job Fair(Delray Beach) Clerical/Receptionist Enrollment in Employ Florida(EF) First time job seeker Job readiness preparation Returning retiree Flexible work — r Total:5 f 8/13/2024 SESSION li Name Job Title Service CSR ___ Resume Assistance Driver CDL Class B Job Search Assistance Housekeeper Resume Assistance Manager or Education Job Hunting Total:4 8/20/2024 SESSION III Name Job Title Service Server RA Claim Assistance ~ Customer Service Enroll in EF Customer Service Rep RA Claim Assistance Non-profit Leadership Job search Entry-level job seeker Job readiness preparation Total:5 8/27/2024 SESSION IV Name Job Title Service Waitress RA claim assistance Custodian Enroll in EF Personal Banker RA Claim Assistance -- --------- CSR Resume Review Companion/HHA Enroll in EF Receptionist Complete work registration Warehouse Associate I Enroll in EF — ------ ----- -- Total: 7 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT—AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT— AUGUST 2024 19 Adult ES(I AmeriCnrn' August 2024 Monthly Adult ESOL Report For the month of August, I spent the majority training through the AmeriCorps program. Afterwards, I prepared my classroom here at the library—organizing, decorating, and creating the class and tutoring rosters. The beginner and intermediate class rosters have room for eight students. The tutoring roster has two slots. I was able to fill all rosters with students from a combination of returning students, waitlisted students and from seeing me in person or leaving messages. In my beginner class,there are three returning students that were only able to come for a few months last year (started later). For my intermediate class,there are two students also returning for more time since they started later. For my tutoring students, only one student is continuing since they also started later. I am looking forward to another amazing and fruitful year here at the Boynton Beach City Library! Stats (current enrolled students): Beginner class: eight students Intermediate class: eight students Tutoring: two students Devynn Fletcher BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-AUGUST 2024 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT— AUGUST 2024 20 AmeriCorps K-6th Tutoring Monthly Report No report BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-AUGUST 2024