Minutes 10-26-93 MINUTES OF THE SPECIAL CITY COMMISSION WORKSHOP HELD IN
COMMISSION CHAMBERS, CITY HALL, BOYNTON BEACH, FLORIDA,
ON TUESDAY, O~TOBER 26, 1993, AT 6:00 P. M.
PRESENT
Edward Harmening, Mayor J. Scott Miller, City Manager
Jose Aguila, Vice Mayor James Cherof, City Attorney
Robert Walshak, Commissioner Shannon Burkett, Deputy City Clerk
David Katz, Commissioner
I, CALL TO ORDER
Mayor Harmening welcomed all to this special workshop at 6:00 P. M. to consider
the City's Tow Contract for Rebid. He advised that the present contract will
expire on January 7, 1994 and the City needs to decide whether to rebid it
or change it.
II, AGENDA APPROVAL
Vice Mayor Aguila moved to approve the agenda as presented. Commissioner Katz
seconded the motion, which carried 4-0.
III, RECOGNITION OF TOW COMPANIES PRESENT
The following tow companies were in attendance:
Murphy's Towing
Represented by Harold Murphy and Bill Udzinski
Kauff's Towing and Transportation, West Palm Beach
Represented by Richard Kauff
Atlantic Towing and Recovery, 506 N. E. 3rd Street, Boynton Beach
Represented by Donald Lindsay
Mr. D's Towing, 617 Industrial Avenue, Boynton Beach
Represented by Allen Knop
Steve's Towing and Wrecker Service, Lake Worth
Represented by Tom Lobsinger
Zuccala's Wrecker Service, 633 East Industrial Avenue, Boynton Beach
Represented by Lawrence Andrew Zuccala
David Floering, 2616 N. E. 3rd Street
IV, PURPOSE OF WORKSHOP
Mayor Harmening stated the purpose of this workshop when he called the meeting
to order.
V, DISCUSSION ON TOW CONTRACT
A, Recommendations for Changes
1, Wrecker Specifications
2, System to be Used
3, Rates
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__ _ BOYNTON BF..ACH, FLORIDA OCTOBER 26, 1993
Wilfred Hawkins, Assistant to the City Manager, advised that throughout the
years the tow contract was awarded to a single company through a competitive bid
process. If this process is changed, the specifications will remain the same,
as outlined on pages 5 through 8 of the Tow Service Contract. The City feels it
is important to have high quality performers based upon equipment to assure good
customer service. Staff recommended that the City maintain control of the
rates.
Vice Mayor Aguila had no desire to lessen the requirements for the equipment.
He was concerned with quality of performance, customer service, reliability,
accountability, and profitabiity for the towing companies. He would be in favor
of a rotation system, as long as there is a reasonable way to monitor it so that
it is fair from the towing company's and the City's perspectives.
Commissioner Katz was in favor of rotation and desired that only the companies
located in Boynton Beach be considered. He was in favor of charging $90.00 for
towing Class A vehicles within the City limits. He would like the Class B, C
and D tows given to a company that keeps the proper equipment within the City
* limits because he was concerned with response time. He suggested charging $50
per hour for Class B, $75 per hour for Class B, and $150 per hour starting after
the first half hour for Class D.
Mayor Harmening was in favor of a rotation system; however, he felt that the
rates suggested by Commissioner Katz were too high.
Discussion ensued regarding how often to rotate the towing companies.
Commissioner Walshak suggested rotating them on a call by call basis. To do
otherwise would be unfair because Florida has a peak season and a rainy season.
Chief Thomas Dettman of the Police Department advised that the Palm Beach County
Sheriff's Office has a full-time tow coordinator who not only monitors the rota-
tion of the tow companies, but who also serves the customers when they run into
unsatisfactory service or when they have trouble locating their cars, etc.
Hugh McCaffrey, Director of Communications, has had experience with rotation
systems. He stated that the record keeping involved is difficult. In a multi-
ple accident, problems arise regarding which tow company gets to tow which car.
It is also difficult to track which company towed which car. In addition, a
question arises as to whether or not a tow company is placed back on the rota-
tion list if cancelled at a scene or if it only charged half the fee.
Mr. McCaffrey explained there are many problems at the scene that the dis-
patchers have no control over. They do not receive the information and, there-
fore, do not have to ability to answer people's questions. Commissioner Walshak
felt that Mr. McCaffrey's supervision is lacking if the dispatchers are not
receiving the appropriate information, and that if there is a problem in this
area, then it is up to Mr. McCaffrey and Chief Dettman to work it out.
Mayor Harmening was concerned with the public and the City being able to func-
tion in this environment as simple, easy, and cheaply as possible.
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* For Class B the tow should be $50 and after the first half hour, the charge
should be-$50 per hour. For Class C tows, the tow should be $75 and after the
first half hour it should be $75 per hour and for Class D tows, the tow should
be $150 and after the first half hour $150 per hour.
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_~_ BOYNTON BEACH, FLORIDA OCTOBER 26, 1993
Commissioner Walshak pointed out that a rotation system would allow for a tre-
mendous resource of equipment, thereby providing better service to the public.
Chief Dettman was willing to address this matter as a training issue. He felt
the whole situation that Mr. McCaffrey described can be avoided by making sure
each wrecker service on the rotation list can handle the entire accident (up to
four vehicles). In response to Commissioner Katz, Chief Dettman said a tow com-
pany that does not have a full range of equipment may want to subcontract with
another company that does.
Mr. Zuccala advised that $20.00 a tow and $5 per day for storage is insUf-
ficient. The trucks cost $45,000 to $50,000 each and Workmens Compensation
cost $28 per hundred. He felt many problems can be avoided by going with the
County's Rules and Regulations. Mr. Zuccala was in favor of one towing service
taking care of an entire incident. He would like the City to go back to
contract if they set the rates lower than the County rates because it would not
be worth it. Mr. Zuccala stated that all the tow companies agreed to monthly
rotation on the junk.
Commissioner Katz would like all Class A City vehicles (including the vehicles
of the employees who use them for City business) towed for free. Vice Mayor
Aguila felt this was unfair. Mayor Harmening saw no reason to treat City
employees special. He pointed out that they receive mileage and a car
allowance.
Mr. Knop spoke in favor of a rotation system and letting only one company handle
an entire incident. He stated that Consumer Affairs could handle the com-
plaints. Mr. Knop is on the Towing Liaison Committee between the County and the
tow companies. Their next meeting with Consumer Affairs is on November 4, 1993.
He stated that this has eliminated many problems.
Mr. Knop advised that it cost $350 for a County license, plus $175 per truck.
He also advised the Commission of the increase in expenses (the new Federal Fuel
Tax, insurance, gasoline, workmens compensation, and tires). Mr. Knop advised
that one tow takes about an hour.
Mr. Lindsay spoke in favor of the rotation system and against towing City
vehicles for free.
Mr. Murphy currently holds the contract with the City. During the past several
years, he worked with the Governor's Committee on Towing in Tatlahassee to set
the current laws into effect because of the problems the towing industry had
throughout the state. He felt the rotation system will work well. He was in
favor of one company servicing one incident to avoid problems. Mr. Murphy
advised that through State laws, the County is allo~ed to set the rates if the
municipalities do not. Mr. Murphy stated that the $90 charge encompasses all
the work done at the scene for the first hour. He further stated that Consumer
Affairs handles the monitoring of the rate system and complaints are turned over
to them by the law enforcement agencies. Consumer Affairs then meets with the
tow companies to review the complaints. He felt this monitoring system would
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work for the City. With regard to City and Code Enforcement cars, Mr. Murphy
stated that very large lowboys and wreckers are needed to move some of the newer
state of the art equipment that the Fire Department has. He suggested the City-
owned Vehicles and Code Enforcement cars be put out to bid for those who have
the equipment, rotate Class A tows and, if a Class B tow is needed, one of the
companies that has this equipment can be called. Mr. Murphy was in favor of
going by the County rates (which are established and monitored) to take the bur-
den off of law enforcement.
Mr. Hawkins stated that Mr. Murphy is talking about two different contracts.
Under the current contract, the City is paying for Class C tows. Since the
$5,000 budgeted for fiscal year 1992/93 was insufficient, $8,000 was budgeted
for fiscal year lgg3/g4. Mr. Hawkins pointed out that the City is presently not
paying to have Code Enforcement vehicles towed. If the City has separate con-
tracts for a large wrecker service and a junk service, it may end up paying for
the towing of the junk cars. Mr. Murphy explained that the City would not be
charged to tow the Code Enforcement vehicles. He said he was talking about a
rotation system for nonconsent tows. If the City chooses to bid the City
vehicles, rather than rotating every Code Enforcement car into the system, this
would go in the contract and would not cost the City any money.
Commissioner Walshak felt this would defeat the rotation system. If the company
on the rotation list does not have the appropriate equipment for a particular
car, then the next towing company on the list would be called.
In response to Vice Mayor Aguila, Commissioner Walshak indicated that if a Class
A and a Class C tows are required and the company on top of the rotation list
does not have the appropriate equipment, the second company on the list is
called and the first company stays on top of the list.
Commissioner Katz was not in favor of rotating anything above a Class A. He
* felt that if the tow companies want to participate in Class A tows, they should
keep the appropriate equipment within the City twenty-four hours a day because
of the response time on big vehicles. Mr. Knop explained that response time on
a Class C tow is longer than a Class A tow nationwide because the oil and air
pressures have to rise before the moving the truck, and even if kept in the
City, it will still take ten to fifteen minutes to get the truck moving.
Commissioner Walshak agreed that the City should consider the people who have
their business here in Boynton Beach.
Mr. Lindsay suggested maintaining two separate lists; one for Class A and one
for Class C. He stated that companies can be on both lists if they have the
appropriate equipment.
If a rotation system is chosen, Mr. Hawkins recommended utilizing an RFP process
to set the rates and limit the number of companies. He also suggested meeting
with the companies to find out which ones can tow Class A vehicles, which ones
can tow Class B vehicles, etc. Mr. Hawkins pointed out that $90.00 a tow is too
expensive for most citizens in Palm Beach County.
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*"Class A" should read "Class B, C and D".
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B. Final Consensus on Changes
The Commission was in agreement to go' with a rotation system. The tow companies
present preferred one tow company to handle an entire incident and two rotation
lists--one for Class A and one for all other tows.
Commissioner Katz would like to see anything above Class A equipment located in
the City limits twenty-four hours a day. Mr. Murphy asked if it would be accep-
table to keep one truck in the City. It was acceptable to Commissioner Katz
* that just a Class C truck be kept in the City.
Mr. Zuccala stated that all the tow companies agreed to rotate the Code
Enforcement vehicles on a monthly basis.
Mr. Lobsinger spoke in favor of rotation, including rotating junk cars.
Vice Mayor Aguila was concerned with accountability and record keeping and that
a certain level of info~ation be dispensed to the person in the field. He
asked Mr. Hawkins if he foresees a problem with these standards being main-
tained. Mr. Hawkins did not forsee a problem. He advised that a fo~ will be
developed for the person in the field to fill out. Vice Mayor Aguila wants some
sequential number of accountability. Mr. Hawkins advised him that Sgt. McGowan
has already developed a form.
Mr. Hawkins suggested that the purchasing agent survey the going rates of other
counties, not just Palm Beach County. He will begin the RFP process and report
back to the City Commission at its November 16, 1993 meeting.
VI, ADJOURNHENT
There being no further business to come before the City Commission, this special
workshop adjourned at 7:49 P, M,
~r~ia~s~eCretary ~ ~,/- -' Co~m~ ssi~n2r
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*It was agreed to keep a Class 5 truck ±n the C±ty, not a Class C truck.