Minutes 09-21-99 MINUTES OF THE SPECIAL CITY COMMISSION MEETING
AND PUBLIC HEARING ON THE PROPOSED FY 1999/2000 BUDGET
HELD IN COMMISSION CHAMBERS, CTTY HALL, BOYNTON BEACH, FLORIDA
ON SEPTEMBER 21, 1999 @ 6:00 P.M
PRESENT
Gerald Broening, Mayor
Henderson Tillman, Vice Mayor
William Sherman, Mayor Pro Tem
Nellie Denahan, Commissioner
Ronald Weiland, Commissioner
Dale Sugerman, Assistant City Manager
James Cherof, City Attorney
Sue Kruse, City Clerk
CALL TO ORDER
Mayor Broening called the Special City Commission Meeting to order at 6:05 p.m.
Attorney Cherof advised that this would be the second and final public hearing to adopt the final budget.
The first issue to be addressed would be the adoption of the millage rate that is currently set at 7.816
mills and represents a 3.25% increase over the computed rollback rate.
1. PUBLIC HEARING ON 1999/2000 PROPOSED BUDGET
Commissioner Weiland raised the issue of having an internal audit performed. He explained that his
suggestion did not mean that staff was involved in cheating, stealing funds or doing anything illegal.
His suggestion is to investigate mismanagement, misappropriation of funds and monies being shifted
from one account to another account and not being used in the best interest of the City of Boynton
Beach.
in an effort to approach this issue in a more business-friendly manner, Commissioner Weiland would like
to have a couple of community forums to allow an opportunity for the citizens to present their questions
and concerns about financial matters in the City. Staff would then have a fair amount of time to address
the concerns at a second public forum.
Commissioner Weiland explained that it is the Commission's responsibility to set policy. Although policies
may be in place now that some people do not feel are right, staff could come back to the Commission
and explain why and how the City is doing certain things. If the Commission does not approve of those
procedures, it could then move forward with policy changes. Commissioner Weiland asked Assistant City
Manager Dale Sugerman to coordinate these meetings. After the community forums, if the Commission
and public are not satisfied with staff's responses, the Commission could take $50,000 out of the
Commissioners' contingency fund. Another way to address this issue would be to approve the
appropriation of $50,000 for the internal audit if is deemed necessary after the public forums.
Dale Sugerman, Assistant City Manager, explained that because there have been questions among the
Commissioners and from the community, people do not have a high level of comfort about why money is
being spent on a particular project or activity. Commissioner Weiland requested that two "no holds
barred" public forums are conducted so that the community can ask any question about anything related
to operations. Those questions would be collected, filtered through staff, and a response would be
developed and shared with the community at a second public forum. Mr. Sugerman said he was
prepared to establish dates immediately.
Mayor Broening felt this was a statesman-like approach because much of the confusion is due to a lack of
understanding, information and candid discussion about matters of concern to everyone. Mayor Broening
supports a series of forums where the issues could be raised and addressed in an effort to resolve them.
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Mayor Pro Tem Sherman inquired how this suggestion would affect the actions of the Commission during
this meeting. He questioned whether or not the money for the audit would be appropriated or whether
the request for appropriation would result from the forums.
Commissioner Weiland suggested appropriating $50,000 during this meeting for the internal audit in case
the Commission is not satisfied with the responses following the forums. However, another alternative
would be to not budget that $50,000, but take it out of the Commission's $250,000 contingency fund if
necessary.
Mayor Broening said these meetings should be considered Town Meetings with Commission participation.
Mr. Sugerman recommended providing two weeks' notice to the public. Commissioner Weiland
recommended that this meeting be an exclusive meeting with no other business conducted in order to
focus on this subject.
Consensus
There was a consensus of the Commission to conduct the first public forum (Town Meeting) on Thursday,
October 14th at 6:30 p.m. in the Library.
Commissioner Denahan expressed appreciation for the hardworking ethics of the professionals working
for the City. Normally, a directed audit is a witch-hunt. Commissioner Denahan does not believe that is
the Commission's intention. She is aware that morale has been affected and she is pleased with
Commissioner Weiland's suggestion for public forums. She is hopeful the Commission gets the desired
outcome from these meetings. For many years, the Finance Department has received exemplary audit
practices and procedures awards. However, if there were legitimate reasons, it would be healthy to
conduct an internal audit. Commissioner Denahan said the Commission is not trying to impact morale
and integrity. She supports the suggestion of the two meetings and setting aside $50,000 for the audit.
Vice Mayor Tillman was pleased that the Commission was moving in a more professional and amiable
position of dealing with the City's financial practices. He pointed out that the Charter spells out that
Commissioners should not be dealing with staff. They should deal directly with the City Manager. A
Town Meeting would offer the opportunity for the public to bring out matters regarding financial
management. Vice Mayor Tillman feels it is premature to set aside any money for an audit. Funds have
been identified in the Commission contingency fund that could be moved if necessary.
Mayor Broening agreed with Vice Mayor Tillman's remarks and does not feel it is necessary at this time to
appropriate the money. Tf there were consensus that the Town Meetings failed to relieve the
Commissioners of their concerns on these issues, the funding would be available in contingency. He
would not support appropriating the money at this time.
Mayor Pro Tem Sherman agreed that morale is an issue. However, the Commission's responsibility is to
deal with the financial procedure. Someone with expertise is needed to ensure that what has transpired
and what will transpire in the future is correct.
Commissioner Weiland said he would like to vote on the $50,000 at this time as a backup even though
money is available in contingency. Tf that $50,000 were not needed, it would be excess funding in the
General Fund.
Attorney Cherof advised that an individual motion should address this issue before the budget is adopted.
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Diane Reese, Finance Director, advised that a line item could be created in the budget called "internal
audit". This would be included in the overall budget and when the budget is adopted, the line item is
adopted with the funds set aside for that purpose.
Commissioner Denahan referred to Mr. Hawkins' memorandum dated September 20th that referred to
subsidized childcare. She requested comments from the Commissioners regarding appropriating
more than $10,000 toward subsidized childcare.
Commissioner Weiland said he would be in favor of appropriating approximately $20,000 for this cause.
At the last meeting, Commissioner Weiland pointed out that this might not be the City's responsibility.
However, the City will be doing landscape maintenance, lighting and providing police patrol in Quantum
Park to help address the high school issue with MFT Development. Although that is probably not the
City's responsibility, the City has decided to get involved for the benefit of the children of Boynton Beach.
With respect to subsidized childcare, it is children of Iow-income families throughout Boynton Beach who
will receive the meals. If the Commission cannot try to do more by providing a larger subsidy, it would
be in direct conflict to what the City is trying to do in Quantum Park. Commissioner Weiland would be in
favor of increasing the subsidy.
Mayor Broening said he was willing to compromise even though he has strong feelings about putting the
City's budget up against the School District's budget of $1.7 billion.
2. PROPOSED RESOLUT:ZON NO. R99-123 RE: ADOPT/ON OF FZNAL
MTLLAGE RATE FOR FZSCAL YEAR 1999/2000
Attorney Cherof read Proposed Resolution No. R99-123 by title only announcing that the City would adoPt
a millage rate of 7.816 mills this would result in a final millage rate that is 3.25% above the computed
rollback rate.
MAYOR BROENING ANNOUNCED THE PUBLIC HEARING. THERE WAS NO ONE PRESENT WHO WISHED
TO SPEAK ON PROPOSED RESOLUTION NO. R99-123.
Motion
Vice Mayor Tillman moved to approve, Commissioner Denahan seconded the motion, City Clerk Sue
Kruse polled the vote, The vote was unanimous,
3. PROPOSED ORDZNANCE NO. O99-29 RE:
FTSCAL YEAR 1999/2000
ADOPT/ON OF FI'NAL BUDGET FOR
Attorney Cherof read Proposed Ordinance No. 099-29 by title only.
Attorney Cherof advised that there were amendments to Sections 12 and 17 for consideration. Two
separate motions would be required prior to adopting the Ordinance.
MAYOR BROENING ANNOUNCED THE PUBLIC HEARING.
Herb Suss, resident of Quail Run, expressed concern about spending more money on an audit after
the budget is approved. He said he learned that in the past, public workshops were held on three nights
prior to the public hearings. The public participated in those workshop meetings. [t was his opinion that
the workshops should have been held this year so that the citizens know what is going on. He
questioned why this process stopped.
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Mayor Pro Tem Sherman said the budget was fast tracked through a Commission of three new people.
The senior Commissioner will be leaving and the new Commissioners had no real understanding of what
was going to be brought forward. We do not have line item budgeting and a way to trace where the
money is expended. Each department has the utilization of one large checkbook. As long as the bottom
line is not affected, money is shifted from one department to another frequently. However, after
reviewing the budget, it was determined that the Commissioners do not have the skills to determine
where the money is going. The Commissioners need to know what can be done to make it easier to
track so that accountability could be demanded. Mayor Pro Tem Sherman was hopeful that the Regular
City Commission agenda would be addressed prior to adoption of the budget because of questions and
concerns he has. The Architecture for Excellence program is a pet peeve and if the budget were passed,
that program would be accepted carte blanche for another year. Mayor Pro Tem Sherman would prefer
not to do that. Mayor Pro Tem Sherman said the Commission should have been more prepared and had
the figures, but they were not given enough information to deal with.
Mr. Suss reminded the Commissioners that they were elected in March and knew that the budget would
be coming up. The Commission had seven months to ask questions. Mr. Suss had a problem with the
Commission passing a budget when there is more investigation that is needed. He feels that if the
workshops had been held, questions and concerns could have been addressed.
Mr. Suss referred to the figure of $1.5 million in overtime proposed for fiscal year 1999/2000. In the
1998/99 budget, $1,718,000 was proposed. It is staggering that the overtime for Police amounts to
$736,769. That overtime should have been whittled down. The Fire Department has decreased its
overtime budget from $167,000 last year to $100,000 for the upcoming year. Why is there such a huge
amount of money proposed for Police overtime?
Mr. Suss referred to Line Item 15-10, Clothing Allowance, in the amount of $32,000. He questioned what
this line item referred to. Mr. Sugerman said this is the total amount of sworn officers who receive a
clothing allowance. He further explained that in the Police Department, in particular, there is cause and
reason for overtime. Police Officers do not always stop working exactly at the end of their shift because
they might be in the middle of a case. The average workweek is 40 hours. Ten percent of that average
workweek is four hours. It is not unusual for a Police Officer to have a continuation of work time, or
make an appearance in court on an off day. It is not unusual for a Police Officer to spend four hours a
week on overtime. Mr. Sugerman pointed out that the proposed overtime figure is 10% of the overall $7
million Police budget. It is not unusual for a department with a $7 million budget to have $700,000 of
overtime.
Mr. Suss said it does not make sense to propose $700,000 of overtime for a Police force of 134 officers.
Mr. Suss said he does not agree with the 10% rationale.
3oan Mormelof Business Agent and organizer for the National Conference of Firemen &
Oilers, Local 1227f said she would address the Commission with the union's position on Architecture
for Excellence during the Regular City Commission meeting under City Manager's Report. Ms. Mormelo
said that from her experience, the Commission does not make its decisions based on whether or not
employees like something. They must make their decisions based on being fiscally responsible. Many of
the employees are opposed to and are afraid of Architecture for Excellence. The money that is proposed
for this program is an ultimate concern of the Commission and taxpayers. The union's position is that the
Commission should not fund this program or continue it.
Bruce Black, 229 SW 1st Avenue, referred to the fact that during the Architecture for Excellence
presentation on September 7th, it was stated that approximately 50% of the employees were trained
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through the Architecture for Excellence. That training was accomplished at a cost of $368,000. Fifty
percent of the employees still need to be trained. However, only $143,000 is proposed for that training
next year. He pointed out that the math does not add up. Mr. Black is an employee of The Home Depot
that is i#1 at what they do. They are successful because employees were given ownership. While The
Home Depot employees are paid more than competitors offer their employees, what sets them apart is
the tralning they offer. Five hours of training per month is allocated for every employee. The Managers
and Cc~rporate Executives do not go to the training. The hourly employees receive the training and come
back and train the Store Managers and customers. This is what makes them feel important. By sending
everyope in the City to this training, there is no trust in the department heads to take the training and be
able roi train their employees.
The presentation talked about team building and leadership. Mr. Black said he volunteers a great deal
and spends a lot of time in the departments. He does not see a team. :It is not good business sense to
spend ~:his money to provide training to every employee. With respect to team building, Mr. Black does
not be!ieve the EXCL team really believes in this concept. He feels this is smoke and whistles and the
public ~Nill not benefit from it. He reminded the Commissioners of the time when Mr. Sugerman was
asked to assume the position of Tnterim City Manager. Mr. Sugerman held the City hostage. :Is that a
team? jMr. Black does not feel the Architecture for Excellence program should be approved.
Hank Ackermann, 128 NW 14th Street, asked if the Commission was planning to approve the budget
without hearing comments from the unions and others about the Architecture for Excellence.
Attorney Cherof explained that it would be the appropriate time for the union and public to make their
comments with respect to the Architecture for Excellence. Therefore, this item was moved from the City
Manager's Report section of the Regular City Commission agenda.
Christina Sabru was present with her husband and another community member. She thanked the City
CommiSsion on behalf of the residents of Oak Street for the repairs that were made to the water main.
The wOrkers were professional and completed the job in a timely manner.
Joan Mormelo, is a Business Aqent and Orqanizer for Local :[227 National Conference of
Firemen & Oilers, SETU~ AFL-CTO, CLC, 937 Belvedere Road, West Palm Beach. Ms. Mormelo
distributed copies of a presentation on the Union's position on the Architecture for Excellence Program.
Local 3227 represents more than 5,000 members in Palm Beach County and more than 335 blue-collar
and wllite-collar employees of the City of Boynton Beach. Ms. Mormelo said the majority of the members
are toc~ intimidated and fearful of retribution to come forward and speak on this issue. Therefore, union
representatives met with members and sent out a survey to a sampling group in order to present their
comments.
Ms. IVl0rmelo said the union is supportive of efforts to train and empower employees. However, the
union has serious concerns about the beliefs, methodology and implementation of the Architecture for
Excellence.
The E)(CL Team's presentation provided a great deal of excellent information, but they have not filtered
that int~ormation down to the workforce other than to make it known that the employees better buy into
the Architecture for Excellence.
Many of the things that were presented at the meeting that resulted in cost savings were implemented or
planned prior to the Architecture for Excellence. The EXCL Team left the employees with a bad
impression that said the City workforce did nothing innovative or cost effective prior to the AFE. To the
contrary, there has always been teamwork and there has been superior management who inspired
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creativity and requested input from the employees. Management motivated their employees to do things
prior to AFE.
The tax dollars already spent for AFE are hundreds of thousands of dollars more than what is reported
and the tax dollars in the upcoming budget will be more than what is reflected. The Architecture for
ExcelleNce trainers violated ethics standards in the industry with regard to the Myers-Briggs testing. The
emplOyees were given a psychological assessment. They were never informed that this should have
been VOluntary. They were not informed that they did not have to release the results of that information.
Architecture has continued despite the union's objections and it affects the members working conditions
and it usurps the authority of the union undermining collective bargaining and violation of State and
Federal laws. The union does not support continuation of Architecture for Excellence.
Ms. MOrmelo referred to the handout she distributed that talked about the City spending more than
$368,000 for the Architecture for Excellence program last year. She explained that the true cost of the
program may be as high, or higher than $500,000 when one considers the taxpayer dollars paid to
emplOyees attending the AFE instead of doing their jobs and the associated costs of the program. (Refer
to the presentation for additional estimates. Presentation is attached.)
The City has requested $143,000 to train the remaining 50% of the employees. Ms. Mormelo questioned
how 50% of the employees could receive this training for 30% of what the program has cost to date.
She further pointed out that Police and Fire employees (approximately 150) have not yet taken the AFE.
When l~hese employees are scheduled, other employees would have to cover for them at time and a half
pay. The union estimates the wages for the Fire Department and Police Department employees would
amoun~ to $115,200. Ms. Mormelo said the union's position is that this is a great deal of money to pay
for a program the employees are not buying into.
Richard Stone, representinq the blue-collar employees, advised that on September 3rd, the union
met with Mr. Sugerman and City officials regarding concerns about the Architecture for Excellence. When
Mr. Sugerman was asked about the total amount of money that would be spent in the future to complete
the program, his response was $375,000.
Mr. Stqne said the cost savings and avoidance costs could have occurred without the Architecture for
Excellence because of the professional managers who have worked to do the job better for less money.
The avoidance costs are exaggerated because they are based on cost savings for programs initiated prior
to the AFE. The City has not realized $310,518 in savings to date. There is no proof that AFE is the
reason ithat Recreation saved money on personnel costs at the beach. The credit card program was
created, if not implemented, prior to AFE. The Risk Manager had been working on insurance savings
before ithe inception of AFE and would have done so without AFE. The determination to complete the
EPA Ivlandate "in-house" for the membrane treatment study was made, and had begun prior to AFE.
The ArChitecture for Excellence has produced some improvements in service in a few departments.
However, the majority of the general employees have not bought into this program and they are
skeptical and intimidated by management and the AFE facilitators.
Prior to the Architecture for Excellence, City employees showed an ability to provide excellent service to
the community and to create new and cost-efficient programs and projects. (See presentation for
details.) A total of the savings created by our employees over the past several years would far exceed
the savings which have been reported as a result of the Architecture for Excellence.
As a result of the Architecture for Excellence, we have achieved the following:
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Low employee morale
Intimidated employees
False sense of employee empowerment
Confused expectations
Ethics violations in regard to informed consent and confidentiality of Myers-
Briggs type indicator
Delays in grievance resolutions
City threats to eliminate the custodians and contract their jobs out to private
vendors unless they go through Architecture and "become the best they can be"
"Unfair Labor Practice" charges filed
The union mailed an anonymous survey to a sampling group of 25% of its membership and of those
surveyed, the responses concluded that 2/3 of the members were forced to submit to the psychological
assessments and 76% had their results exposed without their consent.
At the podium, Ms. Mormelo summarized by saying that the union believes it would be impossible to
attain world-class status as long as the means to get there is based upon unethical or illegal practices
and the intimidation of the workforce. The union asked the City Commission to do what is fiscally
responsible on behalf of the citizens and employees of Boynton Beach and end the Architecture for
Excellence.
Commissioner Weiland questioned why only 25% of the union membership was surveyed. Ms. Mormelo
said the School Board had just done a similar survey with sampling 10% of the schools to determine the
efficiency of ServiceMaster. Therefore, a decision was made to do a 25% random sampling in an effort
to get a better return.
Rick Smith is a 13-year employee of the City and is in favor of team-based management; however, he
is not in favor of the way the Falcon group is planning to implement it. The City functioned more
effectively in the past using common-sense management at no cost. Common-sense management
requires good leadership and the ability to practice ideas. It will take $500,000 to do what the
employees have been doing for years with good leadership. The reason why the employees' work history
has come into focus is to give credit to the Architecture for Excellence. The hard work and teamwork of
all involved can take credit for a number of cost saving jobs. None of this was brought to the
Commission's attention in the past because that is the job the Utility workers are paid to do.
Prior to the inception of the Architecture for Excellence, the Utilities workers worked on the following
jobs:
· DOT Federal Highway Beautification Project - One contractor's quote was $140,000. The in-
house cost was $50,000. Cost savings: $90,000
· 14 Lift Station Rehabilitations - Cost savings per station: $25,000 per station - Total
Savings: $350,000
· 801 Beautification Program - Cost savings: $2,500 or more
What was to be a tool is being used as a weapon toward City employees. Falcon representatives and
management have harassed employees. Attempts were made to split crews behind the backs of the
employees but the employees stopped it. Falcon figured the employees weren't doing anything for the
last 10 or 15 years.
Anne Smith, a City employee for 24 years, thanked the Commissioners for listening to the
employees. Many employees are afraid to speak. There has always been teamwork by employees of this
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City. The employees need supervisors to listen to their ideas. The employees do not need an outsider to
lead them. It is the supervisor's job to be a coach and listener. So many of the Utilities crews have
saved the City money through their hard work. This was accomplished by working together, good
supervision and a supervisor who listens. The money spent on the Architecture for Excellence is
outrageous and could be spent on work training to better serve the City. Some employees are denied
going to computer classes and cannot advance themselves. The City should spend the money on what
the employees want and need. Ms. Smith recommended hiring an in-house trainer who would develop
leadership skills for our leaders so that they can work with the everyday problems encountered by the
teams. ]:t is time to recognize the leadership skills we have. Ms. Smith submitted a survey to Mayor Pro
Tern Sherman for the record. One of the questions was "Was ! intimidated or harassed by the
facilitators, City Supervisors or Manager or by team members?" The respondent answered yes.
Tina Smith is a City employee who is married to a City employee. She said that after her personality
typing was done, she was told that the man she had been with for 13 years was not her type because
their personalities did not match. Ms. Smith witnessed the attack on a Haitian gentleman in the group
because he did not understand the paperwork he was asked to fill out. He was chastised and asked to
leave the room to complete the paperwork. When he returned, he was again chastised because he didn't
understand. They jokingly said to him, "You don't understand or do you just play stupid?" Ms. Smith felt
this was an unprofessional group that was providing the training. She felt the employees were dealt with
poorly. In addition to exposing personality types to co-workers, Ms. Smith learned that personality types
were brought into different departments. Private personality typing, which should be confidential, is
displayed on bulletin boards throughout the City. When you work with people, common sense tells you a
person's personality type. The Architecture for Excellence is a colossal waste of money. Ms. Smith
recommended that the Commission stop the Architecture for Excellence.
Dan Haqer, Head Golf Professional at the Golf Course, has been a PGA member for 20 years and
has been through extensive training. He also received a tremendous amount of training through the City.
Much of the training is smoke and whistles. He has attended Architecture for Excellence training and
feels it is the best training he has ever had. He thanked the City for the training and feels he will always
continue to use it. He found it enlightening and does not believe there was anything offensive about it.
Mike Osborne~ an employee in Public Water Maintenance in the Utilities Department~ felt the
overall concept of the Architecture for Excellence is not a bad one and has given the employees some
free will. However, in going through the clearing out process, one gentleman did not want comments
from his co-workers. Kelly and Lynn found a way to get people to make comments about that gentleman
against his will. The gentleman left the training and never returned. Architecture for Excellence is
supposed to be a team-based concept, but one of Mr. Osborne's team members finished the training with
another team. The employees were told that they would either become a team member or would be left
along the wayside. Mr. Osborne's team saved the City a considerable amount of money long before the
Architecture for Excellence came t.0 the City.
The initial "shark-free waters" training caused more problems than had previously existed. The
employees could not stand being in the same room with each other for five minutes and no one wanted
to work together. Employees cannot insult each other in one room, and then leave the room and forget
those insults.
Because of the problems the employees were experiencing immediately following the Architecture for
Excellence, another session with Lynn and Kelly was arranged. During that session, the facilitators
blamed Mr. Osborne's group for poisoning the Police Department. Shortly after, one of the crewmembers
decided to leave and join another crew. Before he left, there were rumors that the crew would be split
because they couldn't get along. As a result, another session was scheduled. During the session, one
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easygoing gentleman rated each co-worker "10" as he had done during the first session. Lynn Wright
ranted and raved that the rating was "bull...". He attacked that gentleman and the remainder of the crew
began to harass him. It was necessary for him to contact Mr. Sugerman and the Deputy Director of the
Department. Even his associate, Kelly, told him he went too far. The Architecture for Excellence is
smoke and mirrors. Mr. Osborne said he was tired of threats of losing his job to outside contractors. Mr.
Sugerman supported the Utilities workers because he did not want them to be harassed. Mr. Osborne
said there is a City policy about harassment in the workplace. The clearing out portion of the
Architecture for Excellence is harassment and Mr. Osborne is surprised that lawsuits have not been filed
against the City.
Mr. Osborne said Kelly accused him of being stupid and then said she could understand it because he had
the same personality type as her ex-husband.
Mr. Osborne has been to classes for professional development through the college and they did
personality typing but it was not exposed to anyone else. They spoke of team-based work, but the
participants were not screamed at or called stupid. They taught the same concept in a pleasant
environment for a cost of $200 compared to thousands of dollars Falcon is charging. The expense of this
program is not world class.
Mr. Osborne explained that following the Architecture for Excellence, he was asked to fix something one
of the contractor's messed up. Because of his AFE training, he refused and received a verbal warning.
Months later, one of the workers was hurt while fixing one of the contractor's errors,
Mr. Osborne said his manager is fair and has listened to the workers for years. Mr. Osborne urged the
Commissioners to do the right thing.
Ken Hall, resident and employee, made the following suggestions:
Establish a residency rule for all department heads, managers, supervisors and Grade
Level 30 and above employees.
Establish a suggestion program for individual employees so that if their ideas produce
cost savings for the City, or better efficiency, they would be rewarded financially or
through time off or additional vacation.
Have an employee sit on the Commission with no voting rights. This person could
represent the concerns of the employees throughout the City.
Hank Ackermann, 128 NW 14th Street, has been a resident of the City for 10 years and an employee
for more than two years as the Neighborhood Project Specialist. Mr. Ackermann has used the Myers-
Briggs type indicator for more than 25 years in different training situations while in the military and in
civilian parishes. The Architecture for Excellence must be stopped. This program is not productive in the
way it is being presented to employees beyond the supervisory level. The figures of over $300,000 do
not include other related expenses like meals, etc. The EXCL Team has spent a great deal of time in
huddles and nothing really gets done. Part of the Myers-Briggs training is learning your personality type
so that you can realize that others are different and you complement one another. Mr. Ackermann said it
is easy for some people to forget about "feeling" people. Mr. Ackermann agreed with some of the things
that were said by the previous speakers and feels the union presentation was a good document and it
was professionally presented. Mr. Ackermann said there are other projects that could use money.
Drainage in this City is a tremendous problem and it will take millions of dollars to fix that problem. Mr.
Ackermann has heard people threatened, and although the team approach is a good one, he feels the
Architecture for Excellence has gone too far. Mr. Ackermann also pointed out that Visions 20/20 never
mentioned that the City should become a world class city.
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As a resident of this City, Mr. Ackermann feels the City must account for the money that has been spent.
Mr. Ackermann referred to the Architecture for Excellence schedule for September. The Custodians are
scheduled for this training on September 22, 23 and 24. These employees will get this training on Friday,
Saturday and Sunday and that means they will be paid time and a half for Saturday and Sunday plus
meals. The Custodians will go through the training, but they will also spend time receiving instruction on
how to prepare a bid since the City is contemplating contracting out this service. Mr. Ackermann
questioned why they would be using the training time to learn how to put together a bid. This would
give the Custodians an unfair advantage over other contractors who might bid for that contract.
Mayor Broening thanked everyone who spoke during this presentation.
Commissioner Weiland said he favors training for employees to teach them new ways to get things done.
He said that when he reviewed the budget, a "red flag" came up when he saw an appropriation of
$143,000 to cover the cost of training the remaining 50% of the employees. He pointed out that the City
spent approximately $350,000 to train the first 50% of the employees. Commissioner Weiland
questioned whether $143,000 would complete the program or whether an "open-ended check" would be
necessary. Commissioner Weiland does not want to be in this position next year. He explained that the
original approval was for $30,000 and that has grown to $300,000. Commissioner Weiland said that it
was his understanding that as of August 31st, the City has paid Falcon Management $30::[,000. The figure
was not to exceed $300,000. Commissioner Weiland said there are between 20 and 24 classes scheduled
for the month of September. This means that the figure could go to $330,000. No additional money is
available for this program because the City passed the $300,000. He inquired where the money would
come from to pay the invoices. He asked if the money would come from the funds that have been
budgeted for regular training classes or whether it would come from the Fiscal Year 1999/2000 budget.
The City of Boynton Beach will receive an invoice from Falcon Management for preparing the
presentation that was made to the City Commission on September 7th. Commissioner Weiland was under
the impression that staff was going to prepare that presentation. It is his feeling that because staff
recognized the value of the Architecture for Excellence, we should not be paying Falcon Management to
prepare that presentation.
With regard to the hostilities expressed about Lynn Wright and Kelly, Commissioner Weiland has come to
understand that the Police Department will not work with this group. Two groups within the Police
Department have had a falling out with Mr. Wright and they. refuse to sit down with him.
Commissioner Weiland recommended that the Commission carefully investigate this program. Two new
trainers are proposed in the upcoming budget. Commissioner Weiland recommended that the trainers go
through the Architecture for Excellence and take on the task of training the remaining employees.
Commissioner Weiland recommended the elimination of the funding for the Architecture for Excellence
program.
Vice Mayor Tillman felt that Architecture for Excellence was a good program, but needs management in
terms of dealing with people. He recommends moving that money into the City's general training and
eliminating the Architecture for Excellence. Staff should develop a training program that would be
effective and efficient for all. Tt is important to train the employees and while change is difficult, it is
necessary. However, training should not break people down; it should get them to come together. Vice
Mayor Tillman supported the elimination of the Architecture for Excellence program.
lo
'I~IEET]:NG MTNUTES
sPi:CIAL CTTY COMMZSSTON
BOYNTON BEACH, FLOR2DA
SEPTEMBER 21, 1999
Motion
Vice Mayor Tillman moved that the Architecture for Excellence item be removed from the budget and the
amount be placed under general training. Commissioner Weiland seconded the motion.
Mayor Pro Tern Sherman agreed with Vice Mayor Tillman's remarks. He recommended throwing out the
program in its entirety because there is $276,000 proposed in the upcoming budget for training. Mayor
Pro Tem Sherman said he would be willing to compromise if necessary on the issue of moving the money
to general training.
Mayor Pro Tem Sherman said he was asked to meet with Lynn Wright, Kelly and the Interim City
Manager to get an explanation of the Architecture for Excellence. During that meeting, he asked about
the facilitators' qualifications believing they would have a minimum of a medical degree in psychiatry,
psychology or mental health. He felt this would be necessary in order for them to ask the types of
questions they asked and to force others through the Myers-Briggs personality typing. Mayor Pro Tem
Sherman said he did not participate in this exercise.
When he investigated how the Architecture for Excellence began, he reviewed Falcon Management's
agreement with the City dated April 1998. The cost were proposed as follows:
· EXCL Team - $4,995
· Leadership Teams- $4,000
· Access Teams - $3,000
· Other support - $1,000 per day plus expenses
· Other support - 1/2 day $725 plus expenses
In May 1998, the Resolution was signed. The amount mentioned was $30,000. In the City of Boynton
Beach, every six months there is a budget review. This item should have been checked. There was no
way this program would cost only $30,000. This program is a big mistake. There are classes going on
everyday and the City has run out of money to pay for them. The City is being asked to pay for this
program out of next year's budget funds through the departments' training allowances.
Mayor Pro Tem Sherman referred to previous City Commission meetings when employees and members
of the public expressed concerns about the Architecture for Excellence sessions. Mayor Pro Tem
Sherman requested that the Commission reach a consensus to eliminate the entire Architecture for
Excellence program and stop the excess spending.
When Mr. Sugerman recommended moving the funds into the Human Resources Department general
training budget, Ms. Reese clarified that enterprise funds could not be moved to the HR budget. The
monies could be designated within that fund and taken out of the AFE line item.
City Clerk Sue Kruse polled the vote. The vote was unanimous.
Mayor Pro Tem Sherman reiterated that Architecture for Excellence classes were ongoing at the present
time. He questioned who would pay for those classes and where the money would come from. Mr.
Sugerman said the classes would end tomorrow.
MAYOR BROENING DECLARED A BRIEF RECESS AT 8:10 P.M. THE MEETING RECONVENED AT 8:30 P.M.
Commissioner Weiland referred to the fact that the budget for Fiscal Year 1999/2000 proposed an AFE
trainer. He asked for discussion on how to handle that position.
11
*MEET]~NG MINUTES
SP'ECTAL CITY COMMTSSION
BOYNTON BEACH~ FLOI~DA
SEPTEMBER 21~ 1999
Mayor Pro Tem Sherman did not believe that position was needed. He felt the City had very capable
department heads and very loyal, proven, high-quality City employees. Mayor Pro Tem Sherman was of
the opinion that Lhe budget reflected 11/2 positions for an AFE trainer.
Mr. Sugerman advised that the one AFE Facilitator position was funded 1/2 out of Sanitation and 1/2 out of
Utilities. That money should be deleted from those areas.
Commissioner Denahan asked if it would be appropriate to direct that money to professional development
in those departments.
Ms. Reese said the funding could be put back into a training line item.
Mayor Pro Tem Sherman moved that the money being requested for this AFE trainer be put into
professional development in those departments. Commissioner Denahan seconded the motion. City
Clerk Sue Kruse polled the vote. The vote was unanimous.
Attorney Cherof advised that there were three amendments remaining with respect to the Ordinance.
The first amendment is to the City Attorney's budget. This is not a budgetary issue. It would be the
same dollar amount but the position of Office Assistant would be redesignated to the position of
Legal Secretary. This is a position that already exists and a job description is already available.
Motion
Commissioner Denahan moved to redesignate the position of Office Assistant to the Legal Secretary
position that already exists. Commissioner Weiland seconded the motion. City Clerk Sue Kruse polled
the vote. The vote was unanimous.
· The second amendment would be to Proposed Ordinance 099-29, specifically Section 12 to reduce
the appropriation to $302,681 to Community Redevelopment Agency Community Improvement Fund.
Ms. Reese explained that in the past, the CDBG grants, the S.H.I.P. Funds and the Community
Improvements were included in the CRA Budget. Those funds have been separated out into different
funds so that only the T.I.F. funds are included in the CRA Budget.
Commissioner Weiland said salaries and expenses are coming out of the CRA money. Ms. Reese said
that was done in the past and was not done last year or this year. The money for salaries has been
coming out of the S.H.I.P. money, CDBG money and the Community Improvement money, We still take
some of the Housing Improvement money out of T.LF. Funds because the grants require the City to
make some contribution.
When Commissioner Weiland asked how much money from T.I.F. funds is earmarked for downtown
redevelopment in the CRA area, Ms. Reese explained that the unreserved balance of $625,808 is
unappropriated and could be designated anywhere within the CRA area.
Motion
Vice Mayor Tillman moved to approve the amendment to Section 17 to appropriate $172,530 to the
Community Improvement Fund for the payment of operating expenses and capital outlay. Commissioner
Denahan seconded the motion. City Clerk Sue Kruse polled the vote. The vote was unanimous.
12
· iVlEETZNG MINUTES
SPECIAL CTTY COMMTSSTON
BOYNTON BEACHf FLOR2DA
SEPTEMBER 21f 1999
Attorney Cherof said the third amendment was to approve the amendment to Section 17 to
appropriate the sum of $172,530 to the Community Tmprovement Fund for the payment of operating
expenses and capital outlay.
Motion
Vice Mayor Tillman so moved. Commissioner Denahan seconded the motion. City Clerk Sue Kruse polled
the vote. The vote was unanimous.
Commissioner Denahan referred to Mr. Hawkins' memorandum regarding subsidized childcare that
confirms that this program targets pre-school children. She requested that the Commission appropriate
more than $10,000 for this program since there are 285 Boynton Beach children being serviced. She
requested that the Commission appropriate $25,000 for this program.
When Mayor Broening questioned how the figure rose from $20,000 to $25,000, Commissioner Denahan
said she would compromise and support the appropriation of $20,000.
Ms. Reese clarified that $10,000 had already been appropriated in the proposed budget. She confirmed
that the Commission wanted an additional $10,000 added to that item.
Motion
Commissioner Denahan moved to approve an additional $10,000 to the subsidized childcare program.
Commissioner Weiland seconded the motion. City Clerk Sue Kruse polled the vote. The vote was
unanimous.
Motion
Commissioner Denahan moved to appropriate $50,000 for an internal audit. Commissioner Weiland
seconded the motion.
Vice Mayor Tillman does not believe this is necessary and feels it sends the wrong message. He pointed
out that the Commission has access to the necessary personnel for the purpose of reviewing certain
items. Vice Mayor Tillman does not support setting aside money for an internal audit. If the Commission
is not satisfied after the public meetings, the money for an audit could be taken from the Commission's
contingency funds.
Commissioner Weiland reiterated that this was not a witchhunt. The money in the Commission's
contingency fund is for special projects. The $50,000 should be set aside to fall back on in case the
Commission finds special projects that will require funding from the contingency account. Staff offered to
handle this project in-house, but Commissioner Weiland was not supportive of that offer. The purpose of
the public meetings is to involve the community. Tf the Commission is comfortable with the answers that
staff provides, the $50,000 would be extra funds available in the General Fund.
Vice Mayor Tillman is certain there would be funds available in the Commission's contingency account
unless there was a major issue to address. Tn response to Vice Mayor Tillman, Ms. Reese said the
Commission does not spend all of the contingency funds every year.
Mayor Pro Tem Sherman said the City's fiscal year ends September 30th and during October and
November, staff prepares the audit work papers and closes out the funds. Tn late November, the
auditors begin reviewing the staff reports and drafting the reports. That takes approximately six weeks.
13
' IblEET'J:NG MI'NUTES
SPECI:AL CI'TY COMMTSSI'ON
BOYNTON BEACH~ FLOR.I:DA
SEPTEMBER 21, 1999
A draft audit is then prepared by the auditors, reviewed by City staff and then submitted to the
Commission. The City Commission is requesting an external audit to look at 1998/99 and the two
previous years. The reason for the request is because the accounts amount to one big checkbook.
Departments can move that money around without rationale, cause or effect. Mayor Pro Tem Sherman
fully supports an external audit. This is a financial procedure to ensure the Commission that what they
are looking at is proper.
Mayor Broening said it is easy to take any budget of any year and reduce the review by eliminating the
personnel costs, operating costs, interest and expenses. Those are real costs. The amount of money
that the Commission has to deal with in a general budget is probably $8-$10 million of discretionary
money. The task is to sort out what has to happen and look at the discretionary items. Our audits
revealed that the City has met State standards. If there were anything illegal, it would have been
brought to the Commission's attention. Mayor Broening is comfortable with the budget. Mayor Broening
would suggest looking at the discretionary portion of the budget and checking to see if the contracts
were let according to law. That would reduce the cost of an audit. Mayor Broening does not support an
external audit because there has been no indication of malfeasance.
Motion
Commissioner Weiland moved to appropriate $50,000 for an internal audit if the Commission deems it
necessary after the public workshops are concluded. Commissioner Denahan seconded the motion.
Mr. Sugerman asked the City Commissioners to understand that budget transfers are done internally
within a department. They are not done between departments. There is an audit trail in paperwork of
which copies are kept that provides justification for the transfers.
City Clerk Sue Kruse polled the vote. The vote was 3-2. (Mayor Broening and Vice Mayor Tillman
dissented.)
Commissioner Weiland questioned whether or not it was necessary for the City to appropriate funds to
hire a Landscape Planner. With a team concept in place, the job is getting done.
John Wildner, Parks Superintendent, said; he requested the position because outside consultants are
serving us now. When the position of Recreation and Parks Director was eliminated, many of Mr.
Wildner's duties became parks and landscaipe planning. Mr. Wildner would like assistance to do more of
the planning work. By having a Landscape Architect on staff, we could eliminate the consultant services.
Staff has done landscape planning within the department using the team concept, but the department
has fewer employees now than it has had over the last 10 years. It is difficult to do the planning and
carry on normal operations. Mr. Wildne!r confirmed that this person would have responsibilities in
addition to landscape planning. The employee would carry the project from conception through
completion. He would plan and manage the project.
When Commissioner Weiland asked if this position would ensure the elimination of all consultants for
landscape architecture, Mr. Wildner responded negatively. He explained that there could be certain
projects that would require a consultant because there are specialties. However, a great deal of the
outside consultant work would be eliminated.
Mayor Pro Tem Sherman recalled a discussion at the first budget meeting about the controlled burn and
the request for $2,000. Mr. Wildner explained that the funding for such a controlled burn was well within
the existing budget and the department would pursue that if the environmental advice would confirm
that a controlled burn was the best approach to yield the desired results at Hester Park. Mr. Wildner said
14
' ~IEET!NG MI'NUTES
S~ECTAL C?TY COMMZSSZON
BOYNTON BEACH~ FLOI~DA
SEPTEMBER 21f 1999
there is some discussion about whether or not chopping would yield the same results. Staff will
investigate this further. Mr. Wildner said he would like the additional $2,000, but could deal with the cost
within the existing budget.
3. PROPOSED ORDINANCE NO. 099-29 RE:
FISCAL YEAR 1999/2000
ADOPTION OF FTNAL BUDGET FOR
Motion
Vice Mayor Tillman moved to approve Proposed Ordinance No. 099-29 as amended. Commissioner
Weiland seconded the motion. City Clerk Sue Kruse polled the vote. The vote was unanimous.
Attorney Cherof announced that the budget document would be corrected to reflect the amendments and
would be on file in the City Clerk's Office.
AD3OURNI~IENT
There being no further business to come before the Commission, the meeting properly adjourned at 9:05
p.m.
C~-Y OF BOYNTON BEACH
A-I-I-EST: Mayor Pro Tem
City~lerk
(Four Tapes)
Com~iss~n-er - v-
Commissioner
15
CEo~
WE STAND
WE FALL
NCF&O Local 1227
National Conference of Firemen & Oilers~ SEZU, AFL-C[O, CLC
THE UN]:ON'5 POS "ZON ON THE
ARCH:L"I'ECTURE FOR EXCELLENCE PRO6RAM
TH:ES INFORMATION IS BE:[NG PRESENTED BY LOCAL 1227, THE NATIONAL
CONFERENCE OF F'ZREMEN AND O:[LER5, 5EIU. OUR ADDRESS IS 937
BELVEDERE ROAD, WEST PALM BEACH, FLOR:[DA, 33405.
LOCAL 1227 :[5 THE SECOND LARGEST LOCAL IN THE CONFERENCE,
REPRESENTZNG MORE THAN 5,000 MEMBERS :[N PALM BEACH COUNTY,
MANY OF WHOM WORK, L:[VE AND VOTE IN THE CITY OF BOYNTON BEACH.
ON BEHALF OF THE MORE THAN 335 BLUE AND WHZTE COLLAR C:[TY
EMPLOYEE5 WHO ARE REPRESENTED BY OUR UN:EON, WE APPREC:[ATE THE
OPPORTUN:[TY TO RESPOND TO MR. SUGERMAN'5 SEPTEMBER 7TM
PRESENTAT:[ON. AT THA'i:' MEET:[NG, TWO COMMI55:[ONER5 REC~UESTED
THAT THEY HEAR FROM '~MPLOYEE5 WHO ARE NOT 5AT:[SF:[ED, OR MAY
HAVE CONCERNS ABOUT, ARCH:[TECTURE FOR EXCELLENCE (*"AFE").
THE VAST MA,TOR:[TY OF OUR MEMBER5 ARE TOO INTIM:[DATED, AND
FEARFUL OF RETR:[BUT~ON OR OF BE'_rNG 5:L'NGLED OUT :[F THEY WERE TO
COME FORWARD AND SPEAK TO YOU TH:ES EVENING. BECAUSE THE LAW
PROV:[DES FOR OUR UNZON TO BE THE:ER BARGA:[N:[NG REPRESENTATZVE
FOR TERM5 AND COND:[T:[ON5 OF 'I-HE:ER EMPLOMENT, WE HAVE MET W'ZTH
50ME OF THE EMPLOYEES, AND HAVE ALSO SENT OUT A SUREVEY TO A
5AMPLZNG GROUP, ZN ORDER TO PRESENT THE:ER COMMENTS, THE UN:EON'5
POS:ET:EON, AND SOME QUEST:EON5 FOR YOU TO ASK BEFORE APPROWNG
MORE FUND:[NG FOR TH:ES PROGRAM.
THE UN:EON SUPPORT5 THE EFFORT TO TRAIN AND EMPOWER EMPLOYEES.
IN TH:ES ECONOMY, WHEN MANY EMPLOYER5 ARE FORCED TO DOWNS:[ZE,
'WE SUPPORT EFFORTS TO ALLOW EMPLOYEE5 TO GIVE :[NPUT ON METHODS
TO BECOME MORE PRODUC'r'ZVE, EFFEC'TZVE, AND TO UITt. ZZE THE
TAXPAYERS' DOLLARS TO THEZR FULLEST POTENT'ZAL.
WE HAVE SER'['OU5 CONCERNS ABOUT THE BELT~EFS, METHODOLOGY, COST5
AND T~MPLEMENTAT'J:ON OF ARCHT. TECTURE FOR EXCELLENCE.
THE EXCL LEADERSHIP TEAM HA5 NOT FT.LTERED T.NFORMAT[ON DOWN TO
THE WORKFORCE SUCCESSFULLY, OTHER THAN TO MAKE IT KNOWN THAT
AFE I5 HERE TO STAY, THEREFORE, EVERYONE HAD BETTER ACCEPT :LT'!
NO CLEAR VT. ST. ON OR T[MELZNE HA5 BEEN GT.VEN TO EMPLOYEE5 TO
DETERMT.NE WHEN THEY HAVE REACHED 5UPERT.OR 5ERVZCE OR HAVE
BECOME WORLD CLA55. MANY WORKER5 ARE 5T.MPLY "GOT~Nb THROUGH
THE MOTT. ONS" BECAUSE THEZR EMPLOYER T.5 TELLT.Nb THEM THEY MUST
BUY INTO THIS PRO~RA~A.
A NUMBER OF THE TEAM OBJECTIVE5 AND COST 5AV'T.N~,5 PRESENTED AT
THE LAST MEETING WERE T.MPLEMENTED OR PLANNED PRT.OR TO AFE. THE
EXCL TEAM LEFT U5 WZTH AN T.MPRESST.ON THAT THE CITY WORKFORCE
DID NOTHIN~ TNNOVA'r~¥E OR COST-EFFECTIVE PR[OR TO "AFE"; TH[5
T.5 50 UNTRUE. MANY OF THE C'[.TY'5 PROFE55T. ONAL MANAGER5 HAVE
REGULARLY COMMUNT~CATED WZTH THET.R E/~PLOYEE5, ENCOURAGED
TEAMWORK, T.NSPT.RED CREATT. VT. TY, REC~UESTED THET.R T.NPUT, AND
MOTT. VATED THEM TO ENHANCE DEPARTMENTAL PRODUCTIVITY. MANY
DEPARTMENTS 'HAVE WORKED CLOSELY TOGETHER T.N COOPERATION AND
HARMONY TO ACHT.EVE HT.GH LEVELS OF C~UALT.TY AND CUSTOMER
5ATT~SFAC'FZON, AND ALL OF THT.5 WA5 ACHT.EVED WITHOUT BET~Nb
SUB~[ECTED TO A TRAT.NT.NG PROGRAM WHT.CH T.5 COSTT. NG THE TAXPAYER5
A 5UBSTANTT. AL SUM OF TAXPAYER DOLLARS.
WE BELT~EVE THAT THE TAXDOLLAR5 WHT.CH HAVE ALREADY BEEN 5PENT
FOR "AFE" ARE HUNDRED5 OF THOUSAND5 OF DOLLAR5 MORE THAN
REPORTED.
· WE BEL.tEVE THAT THE TAXDOLLAR5 REC~UESTED T.N NEXT YEAR'5
BUDGET REC~UEST DO NOT REMOTELY REFLECT THE TOTAL COST.
· WE BELT~EVE THE "AFE" TRAT.NER5 HAVE VT~OLATED ETHT.C5 STANDARD5
T.N RE~ARD TO THE MVERS-BRT.GG5 TESTING,
WE BELT~EVE THAT "AFE" WAS ZMPLEMENTED, AND HAS CONTZNUED,
DESPZTE THE UNION'S OBJECTIONS THAT T.T AFFECTS OUR MEMBERS'
WORKT.Nb CONDT.TZON5 AND USURPS THE AUTHORT.TY OF THE UN:ZON,
UNbERMT.NT.NG COLLECTT~VE BARGAZNT.NG, T.N VT. OLATT. N OF STATE AND
FEDERAL LAW5
°WE bO NOT ,SUPPORT THE CONT'ZNUAT'.r. ON OF THE
ARCH:[TE6'TURE FOR EXCELLENCE TRA'rN:I:N6
PROF~,RA/~.
A LOOK AT THE PAST 'YEAR'S A$$OC'ZATED CO,ST,S:
· THE 6"J:TY HA5 EST]:MATED THAT THE "AFE" TRAININ6 I5 50?0
COMPLETE.
LAST YEAR THE 6'ZTY 5PENT MORE THAN $368,000.00
ZF YOU EST'J:MATE THE PO55]:BLE TAXPAYER DOLLAR5 PA]ED TO
EMPLOYEE5 ATTEND]:N6 'AFE", ]:NSTEAb OF DO:I::N6 THE]:R C]:TY ,7095,
A5 WELL A5 DEPAR'J'MENTAL FUND5 5PENT FOR COST5 A550C]:ATED
VV'~TH "AFE", 'i;T COULD BE A5 MUCH A5 TWO HUNDRED THOUSAND
($200,000) MORE DOLLAR5 5PEN~
THE TRUE COST OF ARCH:E'i'Ec-rURE FOR EXCELLENCE MAY BE
AS H'r~H, OR H.I:~HER THAN, A HALF MZLL]:ON I::)OLLARS
($500,000) TH:T.S PAST YEAR ALONE!
THE ASSOC:T. ATED COST OF PERSONNEL WHO WERE TAKEN AWAY FROM
COMPLET'/:N~ THE'J:R FUNCT'J:ON OF 5ERV'/:N~ THE CTTY 50 THEY COULD ATTEND
TRATNT. N~, CLASSES WAS NOT PROV'J:DED TO THE UNTON.
WE OFFER OUR HYPOTHETZCAL EXAMPLE AS A ~U-J:DEI.ZNE TN DETERMTN'J:N~
THE OVERALL COSTS.
TF YOU ESTTMATE THAT APPROXZ. MATEL¥ 375 EMPLOYEES, OR ONE-HALF (1./2)
OF THE CTTY EMPLOYEE POPULA'I"ZON, HAVE COMPLETED TRATNTNG,
AND THEY WERE PA'I'D THETR REGULAR SALARY TO ATTEND THESE 5E55'roNs,
THEN THE FOLLOW'J:N~ APPL3:E$:
· ' 4
HOW b]:b WE ESTIMATE THE PERSONNEL COSTS
EXPENDED
FOR ONE-HALF OF THE CITY EMPLOYEES
TO ATTEND ARCHITECTURE TRAININ6?
'YOU MUST CONSIDER THE ESTIMATED WAGES PAID TO EMPLOYEES
ATTENDIN~ TRAINING:
PLUS, THE REPORTED AMOUNT OF
NOTE:
116,800.00
368,464.00
THE OVERTIME COST5 PAID TO EMPLOYEE5 FOR ATTENDING "AFE" TRAINING
WERE PROVIDED IN THE GITY'5 REPORT.
THE STRAIGHT-TIME WA'~E5 PAID TO EMPLOYEE5 FOR ATTENDING "AFE"
WERE NOT PROVIDED. .THIS I5 OUR EXAMPLE OF THOSE FIGURES:
IF YOU AVERAGE THAT 200 OF THOSE PEOPLE, EARNING AN AYERA&E OF $12/HR,
ATTENDED AN AVERAGE OF 4 DAYS (32 HOURS) OF TRAI~ENG;
COST PER HOUR -
200X:12.00: $ 2,400.00/HOUR
200 ATENbING 4-bAY SESSIONS
$2,400.00X32 HOURS = $ 76,800.00
IF ~0 OF THOSE PEOPLE WERE SUPERVISORS EARNING AN AVERAGE OF $2§/HR,
ATTENDING 32 HOURS OF TRAiNINg:
COST PER HOUR - ~x25.~ = $1,2~.~/HOUR
~ A~NDIN& 4-bAY SE~IONS $1,2~.~32 HOURS = $ ~,~.~
$76,800.00, PLUS $40,000.00 : ~i 116,800.00~
~HIS WOULD BE IN ADDITION TO THE REPORTED $ 368,000.00~
THESE PERSONNEL TRAINING COSTS, IN ADDITION TO ANY UNKNOWN COSTS WHICH HAVE BEEN
ABSORBED WITHIN THE YARIOU5 DEPARTMENTAL BUDGETS, BRING5 THE TOTAL 5PENT TO AROUND
i NEARLY ONE HALF A MILLION DOLLAi~!
THOU6HT$ ON NEXT YEAR'S A$$OC'ZATED COSTS:
· THE'CITY HAS EST~MATEI) THAT THE AFE TRAINING IS §0% COMPLETE.
· NEXT YEAR THE CITY ]:5 REQUESTING APROXZMATELY $143,000.00 TO
TRATN THE REMAZN:ENG 50% OF THE WORKFORCE.
I5 IT PO55ZBLE TO COMPLETE AFE TRAZN:ENG FOR THE OTHER HALF OF
THE CZTY EMPLOYEE5 FOR AROUND 30% OF WHAT :ET HA5 COST TO
DATE?
THE CITY HA5 REC),UESTED THAT $125,(XX).00 BE APPROVED FOR TWO
ZN-HOUSE TRAZNER5 - ONE 50LEV RESPONSZBLE TO CONT:ENUE THE
"AFE" TRAINING. THIS MONEY COULD BE SPENT ON AN ADD:ETIONAL
HUMAN RESOURSE5 EMPLOYEE TO ADDRESS EMPLOYEE LABOR :E55UES.
THESE TWO TRA:ENER POS]T'I'~ON5 SHOULD NOT BE APPROVED!
POL?:CE AND F'3:RE PERSONNEL (;;)UEST'J:ON$:
:ET CONCERNS THE UN:EON THAT TWO :ENTEGRAL MEMBER5 OF THE EXCL
LEADERSHIP TEAM, THE POLICE AND F'J:RE CHIEFS, HAVE NOT YET
ARRANGED FOR THEIR EMPLOYEES TO ATTEND "AFE".
:ET :ES L:EKELY THAT THE POL:ECE AND F:ERE UNIONS W:ELL ALSO BE
CONCERNED ABOUT THE TEAM APPROACH OF BARGA:ENING D:ERECTLY
WITH THE EMPLOYEES, WHERE TEAM5 COULD BECOME BARGA:ENING
UNIT5 W]:THIN THE Ex'_rST'J:NG BARGA:EN:ENG AGREEMENTS, :EN
VIOLATION OF STATE AND FEDERAL LAW&
W'J:LL A TEAM BUILD:ENG APPROACH BE SUCCESSFUL WITH:EN A
PARA-M:ELITARY ORGAN:EZA'I'ZON, WHERE D:ERECT ORDERS MUST BE
FOLLOWED?
TS ARCHL~i'ECTURE FOR EXCELLENCE REALLY "THE LEAbTNG EDGE
METHODOLOGY" W'ZTH]:N THE PUBLTC SECTOR, OR ONLY IN THE
PI~VATE SECTOR? HAS L'l' EVER BEEN TR.I:ED AND PROVEN TO BE
SUCCE$SFUL :T.N A POLl:CE OR F'J:RE DEPARTMENT?.
'THE ~ COULD ULT'rMATELY ~ENb MORE THAN THREE
C~UARTER5 OF ONE M]:LL]:ON TAXPAYERS' DOLLARS BY THE
END OF NEXT YEAR FOR A PROGRAM THAT HA5 NOT
PRODUCED EVEN ONE-HALF THAT AMOUNT TN SAVING5.
AMOUNT REPORTED BY CZTY SPENT TO DATE
UNION'S ESTIMATED WAGES PA'rD WHILE TRA'rNII',,IG
CZTY'$ REQUEST ]:N NEW BUDGET TO FUND "AFE
CJLTY'S REQUEST IN NEW BUDGET FOR ::> TRA'rNERS
ONE TS 50LEY FOR "AFE" AT APPROX. $65,000/YR)
UNZON'S ESTZMATED. WAGES FOR PD AND F/RE
368,464.00
116,800.00
143,000.00
115,200.00
$ 808,464.00
IN RESPONSE TO THE CI'TY'S PRESENTAT'J~ON, WE WOULD LIKE TO
MEN'T~ON THAT WE FEEL THAT SOME OF THEIR PRO,.TECTED SAV'J:NGS
WOULD HAVE HAPPENED EVEN W'Lrl'HO~ ARCHi-FECTURE FOR
EXCELLENCE, BECAUSE WE HAVE MANY PROFFESSIONAL MANAGERS
WHO HAVE ALWAYS WORKED "TO DO IT BETTER, FOR LEES MONEY".
· THE Avo'rDED ANNUAL COSTS ARE EXAGERRATEb BECAUSE THEY ARE
BASED ON COST SAVINGS FOR PROGRAMS I~ATED PR.TOE TO
"AFE". IN ADDZTION, NO SAVINGS WOULD BE REALZZED IF
ADDITIONAL ITEMS OR PERSONNEL REQUESTS WERE DENIED IN THE
UPCOMING BUDGET YEAR.
ASK YOURSELVES. ASK THE EMPLOYEES. YOU W'rLL F'rNDOUT I
THAT THE CITY HAS NOT. IN FACT. REALIZED $310.518 IN
I
SAVINGS TO bATE.
OUR OPINION ON THE CITY'S CLA'rM OF TOTAL
SAVTN6$ REALIZED THROU6H ARCHITECTURE FOR
EXCELLENCE
THE PROFESSIONAL MANA6ER OF RECREATION, WITHOUT "AFE",
PROBABLY WOULD HAVE DETERMINED THE COST SAVINGS IN
DOWNGRADING A SUPERVISOR AND TNSTEAD CREATE THE NEW TWO
LOWER CLERICAL POSTIONS.
THERE IS NO PROOF THAT "AFE" IS THE REASON THAT RECREATION
SAVED MONEY ON PERSONNEL COSTS AT THE BEACH. EVEN IF IT
WAS REQUESTED, WHO IS TO SAY THAT THE ADDITIONAL
"LIFEGUARD I" POSITION WOULD HAVE BEEN APPROVED.
· THE CREDIT CARD PROGRAM WAS CREATED. IF NOT IMPLEMENTED,
PRIOR TO "AFE"
THE RISK MANAGER HAD BEEN WORKING ON INSURANCE SAVINGS
BEFORE THE'INCEPTION' OF "AFE'~', AND WOULD HAVE DONE SO
WITHOUT THIS PROGRAM
THE bETERIMATION TO COMPLETE THE EPA MANDATE "IN-HOUSE"
FOR THE MEMBRANE TREATMENT STUDY WAS MADE AND HAD BEGUN
PRIOR TO "AFE".
"AFE" HAS NOT PRODUCED THE SUCCESSFUL RESULTS AS PRESENTED BY
THE CTI'Y.
ARCH:T. TECTURE FOP, EXCELLENCE HA5 PRODUCED 50ME
:[MPROVEMENT5 ZN 5ERV'J:CE ZN A FEW DEPARTEMENTS. HOWEVER,
THE MA,TORITY OF THE GENERAL EMPLOYEE5 HAVE NOT BOUGHT
]:NTO THZ$ PROGRAM, AND THEY ARE 5CEP'I'T. CAL AND 'rNT'J:MZDATED
BY MANAGEMENT AND THE "AFE"'FAC"TZLZTATOR5. WE HAVE NO
PROOF OF THE C'"J:T'Y'
9
PI:;LI:OR TO ARCH:Lq'ECTURE FOR EXCELLENCE, OUR HARD-
WORICI:N6 CZTY EMPLOYEES .SHOWED AN AB'rl..TT~ TO PROV]:bE
EXCELLENT 5ERV'rCE TO THE COMMUN:L'TY, AND TO ALSO
CREATE NEW AND C05T-EFF]::CJ:ENT PRO6RAM5 AND
PRO3'ECTS. LOOK AT ,TUST A FEW EXAMPLES:
ZNTERIOR RENOVATION5 OF EAST WATER PLANT, TOTALLY BUILDING
NEW OFF'~'CES, INCLUbZNG, WALLS, ELECTRZC, PLUMBING, ETC
(ES'TZMATEb COST 5AVZNGS: .3)
CODE ENFORCEMENT WA5 RESPONSZBLE FOR THE FORMATION OF FZVE
NEZGHBORHOOD A550CIAT'J:ONS, PRIOR TO THE ARRIVAL OF A H]:GHLY
PAID NEZGHBORHOOb 5PECIALZST
(ESTIMATED COST 5AV'~qGS: ?]
UT'ELITY PERSONNEL ~AW A NEED, AND DECIDED ON THEIR OWN
ACCORD, TO CLEAN UP AND REPAIR CITY LIFT 5TA'IT. ON5 THAT WERE
bISREPATR.
(ESTiMATeD COST 5AV'J~NGS: ...... .3)
A CODE ENFORCEMENT OFFZCER, DURING NIGHT5 AND WEEKENDS, OVER
THE COURSE OF ONE YEAR, COMPLETELY WROTE THE CITY HANDBOOK,
5AV'~NG THE COST OF HIRZN.G A PUBLIC INFORMATION SPECIALIST
(ESTIMATED COST 5AVZN GS: .3)
POLICE AND FIRE OFF'J:CER5 HAVE ALWAY5 VOLUNTARILY CREATED AND
PART'J:C'J:PATEb TN COMMUNITY PROGRAM5 ON THE];R OWN "I'~ME,
(CAN YOU PUT A PRICE ON THIS? THEIR 5ERV'J:CE5 ARE INVALUABLE!)
THESE EXAMPLE5 REFLECT ONLY A FRACTION OF THE INNOVATION5
AND COST SAVING5 THAT OUR FTNE CITY EMPLOYEES CREATED
INDEPENDENTLY - WITHOUT ANY EXPEDITURE5 FOR HIGH-PP~CEb,
UNPROVEN TRAIN'['NG PRO~,RAMS.
A TOTAL OF THE SAV'J:NGS CREATED BY OUR EMPLOYEES OVER THE
PAST SEVERAL YEARS WOULD FAR EXCEED THE SAV'ZNG5 WHTCH
HAVE BEEN REPORTED AS A RESULT OF ARCHZ'rECTURE FOR'
EXCELLENCE.
10
WHAT HAVE WE 6OTTEN OUT OF ARCHITECTURE
FOR EXCELLENCE?
· LOW EMPLOYEE MORALE
· INTIMIDATED EMPLOYEE5
· FALSE SENSE OF EMPLOYEE EMPOWERMENT
· CONFUSED EXPECTATION5
· ETHIC5 VIOLATION5 IN REGARD TO INFORMED CONSENT AND
CONFIDENTIALITY Of MYERS-BRIGG$ TYPE INDICATOR
·bELAY$ IN GRIEVANCE RESOLUTION5
· C~TY THREAT5 TO ELIMINATE THE CUSTODIAN5 AND CONTRACT THEIR
JOB5 OUT PRIVATE VENDORS, UNLE55 THEY GO THROUGH
ARCHITECTURE AND "BECOME THE BEST THEY CAN BE"
· "UNFAIR LABOR PRACTICE" CHARGES FILED
THE UNION MAILED AN ANONYMOUS SURVEY TO A
SAMPLTNG GROUP OF 25% OF OUR MEMBERSHIP.
THOSE SURVEYED RESPONDED TO THE FOLLOWING:
, bib YOU ~ENEF~T FROM ARCHITECTUI~ FOR EXCELLENCE TRAINING?
YES ~4% NO 76%
· SHOULD THE CITY CONTZNUE THE ARCHITECTURE FOR EXCELLENCE
PROGRAM?
YES 2§% NO 75%
· WERE YOU INTIMIDATED OR HARASSED BY THE FACILITATORS, YOUR
SUPERVISORS 'OR MANAGERS, OR BY YOUR OTHER TEAM MEMBERS?
YES 52% NO 48%
· WERE YOU INFORMED THAT SUBMITTING TO THE MYERS-BRIGG5 WA5
VOLUNTARY.')
YES 33% NO 66%
· WAS YOUR PERSONALITY TYPE REVEALED W~THOUT YOUR PERMISSION<
YES 76% NO 24%
THESE SURVEY RESULTS CLEARLY INDICATE THAT EMPLOYEE
PARTICIPATION IS REQUIRED; AND YE'r, THE MAJORITY OF OUR
SAMPLING I$ NOT REAPING ANY BENEFTT. Z/3 OF OUR MEMBERS WERE
FORCED TO SUBMIT TO THE PSYCHOLOGICAL ASSESSMENTS, AND 76%
HAD THEIR RESULTS EXPOSED W~THOUT THEIR CONSENT.
SOME CLOS]:NE, THOUGHTS AND C~UEST]:ONS...
HOW MUCH TN TAXPAYERS' DOM..ARS HAS BEEN SPENT ON
ARCH~'T'ECTURE FOR EXCELLENCE?
$ 368,464.07 OR MORE ?
YOU NEED TO KNOW BEFORE APPROV]:NG MOREl
CAN THE ~ OF BOYNTON BEACH CARRY THROUGH W:L'I'H
THE VI:ST'ON Z0/Z0 CONCEPT OF BECOM.I:NG A WORLD-CLAss
CZTY W:LTHOUT ARCH:L-rECTURE?
WE BEi...TEVE IT CAN, WITH 50LID LEADERSHIP DIREC'I'ZON,
PROFESSIONAL MANAGERS, AND 5TI~ONG EMPLOYEE MORALE.
DELRAY BEACH BECAME AN "ALL-AMERICAN CITY" BY USING SOLID
PROFFE55IONAL LEADERSHIP AND EMPLOYEE INVOLVEMENT.
TF WE NO LONGER FUND ARCHTi'ECTURE, COULD WE BETTER
LrI'~E THE FUNDS ON OTHER ~ NEEDS?
HERE ARE ,TUST A FEW OF THE EMPLOYEES' ]:bEA$:
· GET EMPLOYEE AND UNION [NPUT.
· DEVELOP AND FUND TRAZNING PROGRAM5 THAT WORK.
· ENHANCE PROGRAM5 FOR DISADVANTAGED RESIDENT5 & SENIORS.
·
SUPPORT T
DAYCARE,
HAVE A 5/
ALLOT FUN
IMPROVEN
HIRE A NE
HE FLOR[DA WAGE5 PROGRAM VV[TH FUND5 FOR MORE
;0 THAT WELFARE MOTHER5 ENTERING THE WORKFORCE
=E, AFFORDABLE PLACE TO LEAVE THEZR CHILDREN.
b5 FOR THE DOWNTOWN AND WATERFRONT
_=NTS.
V LABOR RELATION5 PERSON IN HUMAN RESOURCES.
WE BEI.,ZEVE THAT ACHT:EV~NG WORLD-CLASS STATUS 'rS 'rMPOSS'rBLE
AS LON6 AS THE MEANS TO GET THERE .rS BASED UPON UNETH'rCAL OR
'ri.LEGAL PRAC~CES AND THE .rNT'~.M.rDAT~.ON OF THE WORKFORCE. WE
ASK THE COMM.rSS.rON TO DO WHAT .TS F.rSCALLY RESPONSPONS'rBLE
ON BEHALF OF THE ~ENS AND EMPLOYEES OF BOYNTON BEACH.
END ARCH]:TECTURE FOR EXCELLENCE!
SURV~ C~UF_$'I~ONARE
:ED YOU BENEF'LT FROM THE ARCH:E"I'ECTURE FOR EXCELLENCE TRA:EN:EI',~ PRO6RAM?
YEs
NO
SHOULD THE C:ETY CONT"J:NUE THE ARCHZ~"ECTURE FOR EXCELLENCE PRO6RAM?
YES
WERE YOU :ENT:EM'rDATED OR HARASSED BY THE FAC:ELLTATORS, C:ETY SUPERV:ESORS
~--~R MANAGEMENT, OR BY TEAM MEMBERS?
YEs
NO
WERE YOU :ENFORMED THAT SUB~NG TO PSYCHOLOG:ECAL TEST:ENG WAS
VOLUNTARY?.
~ YE5
[2]
WAS YOUR PERSONAL:ETY TYPE REVEALED W:ETHOUT YOUR PERM:ESs'roM?
~ YE5
(PLEASE RETURN BY 9/17/99)
This is the 801 Master Station on Lawrence Road atter the beautification project.
Cost savings $2,500
BEAUTIFICATION
PROJECT
Appearance Priceless
The Beautification Team
This is 801 Master Station on Lawrence Road before the beautification project.
3 Million Ground Storage Project Cost Savings
Approximate $10,000 or More
Can Station
Ion
Can Station
Conversion
Typical
Can Station