Minutes 05-22-10
MINUTES OF THE COMMISSION RETREAT HELD AT THE
INTRACOASTAL CLUBHOUSE, 2240 N. FEDERAL HIGHWAY,
BOYNTON BEACH, FLORIDA, AT 8:30 A.M., ON SATURDAY, MAY 22,2010
Participants :
Jose Rodriguez, Mayor
Marlene Ross, Vice Mayor
William Orlove, Commissioner
Woodrow L. Hay, Commissioner
Steven Holzman, Commissioner
Kurt Bressner, City Manager
James Cherof, City Attorney
Lori LaVerriere, Assistant City Manager
A Team Building Commission Retreat
The Commission gathered at 8:30 am and enjoyed a continental breakfast before
beginning the session.
Jeannine Rizzo, Consultant with ThelnsideEdge, was the facilitator for the Team
Building Retreat. She began with a review of why each of the participants had
assumed their roles within the City of Boynton Beach. The central themes were to
improve communication with the citizens, address challenges and find solutions,
concerns relating to lack of trust and the need for City leaders to work as a team with
everyone. Clearer roles and responsibilities and respect for the positions were also
indicated as a theme.
The completed questionnaires had revealed the prioritized program initiatives of each of
the participants. Ms. Rizzo had ranked the responses as follows, noting some of the
initiatives were interrelated:
1 . Downtown
2. Old High School
3. Economic Development
4. Green Sustainability
5. Expanded Amphitheater/Relocate Police Department
One of the first questions to be answered was if it was the end result that was important
or that it was done "my way". Listening more was imperative because the paths may be
different, but the result the same. Personal agendas needed to be set aside now that
the elections were over. Perceptions and assumptions may have to be changed to be
more accurate of true feelings.
Meeting Minutes
Commission Retreat
Boynton Beach, FL
May 22, 2010
Ms. Rizzo pointed out there were four components of face-to-face communication; facial
expressions, tone of voice, body language and words. Body language conveyed 55%
of the communication, tone of voice 25%, facial expressions 13% and words only 7%.
Emails or written documents lost 68% of the message being sent. Punctuation was
critical in word documents to convey emotion and feelings. Follow up was essential for
credibility and partnering with other social media outlets may be needed.
An organization's vitality is fed by employee passion and customer devotion.
Leadership has two parts, strategic and operational. Strategic leadership involves
vision, culture and strategic imperatives. Operational leadership included making
policies and procedures, and address fairness and justice. Employees must be happy
to gain customer devotion. Leadership should reflect the vision and strategies and not
simply react to issues. Policies should be set based on the impact on the whole.
Leaders should encourage "buy-in" of the policies and educate those involved with the
reasoning behind the decisions. It is imperative that policies have to support vision and
the vision should not be about changes in a plan.
Any change needs to be transitioned into policies. Resistance to change should not be
fought. It could be best to let go of the change and move on. Leadership has to change
to achieve success, if there is opposition. It must move beyond the issue and
relationships. Possibilities need to be sought and skepticism should be viewed as an
opportunity to educate and inform.
It is important to listen rather than anticipating and assuming to respond. Listen
empathetically to what is really being said. Do not talk over someone else's words.
There are five levels of listening. The lowest level would be to ignore, then pretend to
listen, selectively listen, listen attentively and the highest level being empathetic
listening.
Individual DISC assessments had been done and the tabulations were reviewed. The
assessment is based on observable behavior and maps different characteristics. It is
important to know how to speak others' language for communication to be effective. All
styles of behavior are necessary and assist in understanding others' behavior. The
assessment measures behavioral attitudes of dominancy, influence, reaction to
constraints and consistency levels. Dominancy measures the approach to problems
and challenges. Influence measures the approach to contact with others. Constraints
are a measure of one's ability to work with procedures. Consistency is whether the
approach is fast or slow. The assessment gave values to natural and adaptive
responses. Charts of the natural and adaptive responses of the participants are
attached to the minutes.
It was explained adaptive responses were draining. If natural and adaptive responses
are consistent, you should be energized at the end of the day. The assessment divided
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Meeting Minutes
Commission Retreat
Boynton Beach, FL
May 22, 2010
behavioral traits into four quadrants. Those whose assessment fell in the D quadrant
were generally controllers, driven, task oriented and usually visionaries. The I quadrant
contained behaviors that were social and included team players. They were upbeat and
optimistic. Those who resist change, avoid conflict, were passive doers and executors
fell within the S quadrant. They were very careful and focused. The C quadrant
included traits of accuracy, detail oriented, judgmental and critical. They strive to follow
the rules. Ms. Rizzo gave guidance on how to interact with each of the quadrants of the
assessment. She stressed it was important to understand each other to make a good
team. Ways to adapt styles were reviewed. Respecting the strengths of each other
would make a good team.
(There was a 45 minute break for lunch)
Ms. Rizzo focused on how to approach issues and solve problems by working together
as a team to achieve success. To be effective, the team had to first resolve to do
something and recognize that too much information could stall action. The realization
had to be to do what you can do working within the parameters given in any situation.
Collective efforts could solve problems.
Project management entailed four steps.
1. Define - Establish the scope, define objectives, limit risks, document
assumptions, choose a course of action, evaluate alternatives, plan
communications, establish a change management plan.
2. Plan - Create a schedule, assign resources, create a budget
3. Manage - Control work in progress, provide feedback, negotiate resources
and resolve differences.
4. Review - Turn over deliverables, hold project review, release resources,
document successes and failures, celebrate accomplishments.
The participants were broken into two groups. One group addressed the initiative of
development of the downtown area. The other group worked on preservation of the
Old High School. The outcomes of the discussion groups were reviewed.
Preservation of the Old High School Initiative
Scope:
Objective:
Preserve for public/community use
Identify possible uses. Historic designation may be
restrictive
Funding, public support, economic viability
The risks identified were assumed.
Risks:
Assumptions:
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Boynton Beach, FL
May 22, 2010
Evaluation of Alternatives: Fiscal analysis, do nothing, demolish
Course of Action: Identify uses compatible with Downtown Master Plan,
identify financial vehicles, identify public support
Management Plan: Market options, public involvement to sell vision and educate
community on benefits
Plan Communications: Use of social media, develop volunteer base, buy-a-brick
plan
Plan: Create schedule to design and identify scope by 12/1/10
Assign resources - grants
Create budget - obtain cost of design/build operation.
Discussion followed that the scope did not include a private/public option. The goal
should be to preserve the Old High School and not limit the possibilities. The Historic
Preservation Board should carefully focus their role in making recommendations. If the
preservation were taken to a referendum vote it would be a different timeline. The
possible wording of a referendum was discussed and whether it should include a
definitive dollar amount. Various social media could be used to educate and inform the
citizens on the project. It was noted the Downtown Master Plan included the Old High
School, and the Town Square Plan in 2005 had an option that some elements could be
used.
Attorney Cherof cautioned all decisions were "in concept only" until implemented. The
element to move forward would be the allocation of funds and contract negotiations. He
advised a review of the Downtown Master Plan would be in order.
Mayor Rodriguez indicated he was working with an individual to restore the Old High
School in a private/public relationship. He had agreed not to disclose the developer's
name until there was real potential. Commissioner Orlove suggested a workshop to
share information and garner consensus. Mayor Rodriguez related only basic
information had been exchanged with nothing tangible to bring to the table. He was
committed to the City of Boynton Beach to put together a private/public relationship. It
would include small retail businesses, a small rest area with something to eat available
and some space for cultural events and office type space. Commissioner Orlove
volunteered to create a marketing plan when there was public support. Both the City
Manager and CRA Executive Director had been engaged in the conversations and City
staff had been allocated to gather further information.
Downtown Development Plan Initiative
Scope:
Define area as Ocean Avenue to Boynton Beach Boulevard
from 4th Street to Seacrest. East of Federal Highway was
eliminated as part of the Federal Highway Corridor Plan.
Heart of Boynton and Marina were separate
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Boynton Beach, FL
May 22, 2010
Course of Action:
Attract new businesses, be pedestrian friendly and
make it a destination hub. People in the downtown
area would sustain all businesses.
CRAlCity had non-consistent goals
Financing - TIF allotments.
Future location of City Hall and Police Department
downtown would show stability of the area. Employee
needs would fuel other businesses
No downtown, residential housing, small businesses,
affordable housing, dissolve CRA and run through
City
Reaffirm Downtown Master Plan
Decide future Police Department and City Hall
Change Management Plan
Economic Development:
Risks:
Assumptions:
Alternatives:
Discussion on the initiative revealed keeping the Police Department downtown could be
a deal killer. Mayor Rodriguez contended it would lengthen the redevelopment scheme.
The property on Gateway Boulevard was prime commercial real estate converted to
public use. Commissioner Hay offered that any plan would need to include
refurbishment of old businesses as well as bringing in new business.
Commissioner Orlove disagreed with removing the Marina from the plan. It was a
destination. Commissioner Holzman wanted to direct the focus to downtown with the
Marina being a complement to the plans. Attorney Cherof noted the Marina was its own
business and area and would be under different management. Commissioner Orlove
envisioned Ocean Avenue as a cobblestone street and pedestrian friendly. Mr.
Bressner suggested the best course would be to identify a manageable area and get
some quick wins. A decision on the Police Department needed to be made to move
forward. Facility improvements to City Hall and the Police Department would be quick
wins.
Commissioner Hay noted Boynton Beach had the second largest CRA district. If the
downtown area was developed without the other CRA areas being done parallel would
create dissention with the surrounding residents. Commissioner Holzman disagreed
and stressed the timing of the quick wins would show success, so focusing on one area
would be more beneficial. Mayor Rodriguez stressed a focused effort was needed or
the City could end up with nothing. The projects in the Heart of Boynton were out for
RFP and would be coming out of the ground soon. Vice Mayor Ross recalled the Heart
of Boynton community liked the definition of downtown.
Commissioner Hay emphasized that buildings had been torn down in the Heart of
Boynton yet nothing had been done to replace the housing. He reiterated if the
Commission wanted a buy-in from the residents a move to make visible change and
land banking was important. The Heart of Boynton needed a quick fix too.
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Meeting Minutes
Commission Retreat
Boynton Beach, FL
May 22, 2010
Commissioner Holzman offered the streetscape on Seacrest would be a quick win.
Commissioner Orlove pointed out geographically the downtown area did not include the
Heart of Boynton.
Ms. Rizzo stressed it was important to listen to each other and drive the process. It was
important to have open dialogue, but hold on to the vision. Prioritizing was paramount
to achieving goals and working as a team. She thanked the City for allowing her to take
part in the team building experience and concluded her presentation.
Attorney Cherof discussed Robert's Rules of Order. The Commission had adopted
Robert's Rules of Order to provide structure. The Chair is the focal point of the
Commission and the audience. Only the chair could recognize audience participation,
other could not. It was proper to address the Chair and only the Chair could determine
whether public comment would be appropriate. The Commission can move to override
the Chair's ruling so somebody could speak. Attorney Cherof recommended allowing
the Chair to run the meeting. The Chair should be the only one to address individuals in
the audience.
A pamphlet on parliamentary procedures was distributed and a copy is attached to the
minutes. Only an individual who voted in the affirmative or an individual not present can
request reconsideration of a ruling. The custom in Boynton Beach has been that a
Commissioner not present for a vote can request reconsideration of the issue. Any
matter defeated can be brought up in the future There has been liberal interpretation to
allow some time to elapse before the request for reconsideration. Anyone voting on the
prevailing side of a motion can bring it back for consideration at the next meeting. If not
part of the prevailing vote, it was customary to wait to respect the decision made. A
matter could be brought back if the facts change and/or the board agrees to reconsider.
He stressed that a motion to reconsider can be ruled out of order by the Chair. A
motion for reconsideration that does not appear on the agenda needs a supermajority
vote to proceed.
Attorney Cherof stressed the role of the City Attorney is not to be a sixth Commissioner.
The Commissions role is to understand Robert's Rules of Order. He cautioned that
reconsiderations give the appearance that outsiders have great influence.
Commissioner Hay commented he had received complaints about that the placement of
the podium for public audience obstructed the view behind the speakers and some
citizens could not physically stand in line for long periods. Mr. Bressner suggested
reinstituting the use of cards to identify those present who wanted to be heard on any
issue. There was consensus to review the past practice.
Attorney Cherof emphasized that pubic meetings were business meetings and not town
hall type meetings. Robert's Rules of Order should be used as a tool and not a sword.
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Meeting Minutes
Commission Retreat
Boynton Beach, FL
May 22,2010
The Sunshine Law was addressed. There are three elements of operating in the
Sunshine. First, notice is required, second, meetings have to be open to the public and
third, minutes of the meetings must be taken. The notice requirement is 24 to 48 hours
in advance of the meeting. No two members of the Commission can meet, directly or
indirectly on matters to come before the City Commission. Phone calls, emails or text
messages can be violations. It would be best to assume any conversation is subject to
the Sunshine Law and monitor your activity. If it is important to discuss it should appear
on an agenda.
The purpose of the Sunshine Law is clear; every member of the public should be able to
observe how you arrive at a decision and implement that decision. A third party cannot
be used as a conduit. The Commission is permitted to socialize, but cannot discuss
City business. Any gathering where two or more members of the Commission are
present can be risky. It is a matter of perception, but a pattern can be established. A
common sense approach has to be taken. There is an element of persuasion that could
be perceived.
The civil and criminal penalties of violations were discussed. The use of emails for one-
way communication is acceptable. Any replies would be dangerous. Under no
circumstances should the Reply to All function be used. Other than your own personal
notes on a subject, everything else is considered public records and should be
coordinated through the Clerk's office. There does not need to be any justification,
specific format or identity of the requester for public records.
The City of Boynton Beach has a policy that the Public Record requests be given
priority and be fulfilled in a timely manner. Exemptions from Public Records are phone
numbers and Social Security numbers of law enforcement, code enforcement and
Human Resources personnel.
Ethics was another area covered by Attorney Cherof. He pointed out the City of
Boynton Beach did not have its own Code of Ethics, but a decision had been made to
follow the state guidelines. Voting conflicts would arise if there would be personal gain,
or a gain for business associates or family members.
Commissioner Orlove requested that Attorney Cherof and Mr. Bressner reviewed the
recording or filing of information relating to a Commissioner's expense accounts.
Mayor Rodriguez thanked everyone for attending and felt is was important to promote
open communication. The retreat concluded at 4:16 pm.
(Continued on the next page)
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Meeting Minutes
Commission Retreat
Boynton Beach, FL
May 22,2010
ATTEST:
CITY OF BOYNTON BEACH
illiam love, Commissioner
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Woodro y, Commissioner
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City of Boynton Beach
City Commission Retreat
May 22, 2010
Influence/sense of community represent younger faces
Younger Pov
To give back
Increase involvement- to make an impact
To get things done
Education
Youth
Families
30s/40s
Be a participant of local & social activities
Be involved with activities in community to move forward based on commission desires
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City of Boynton Beach
City Commission Retreat
May 22,2010
Trends/Themes
Communication - building consensus
Challenges/solutions
Lack of trust
Work as a team
Understanding roles
Agreement/alignment of initiatives
City of Boynton Beach
City Commission Retreat
May 22,2010
Plan:
1. Create Schedule: Design/build; timeline (scope; use; next steps) by December 1,
2010.
2. Assign Resources: Public/private grants; fund appropriation
3. Create Budge: Obtain cost estimate; operation and maintenance cost estimate
(design & build costs) project phasing needed?
Manaae:
City of Boynton Beach
City Commission Retreat
May 22, 2010
Appropriation of Funds
High School Preservation - to be determined
Scope agreement/uses - December 1, 2010
Grants/funding sources
City funding decisions
Historic property
Identify possible uses
January 2009 - commission adopted downtown development plan approved
2010 - Commission focus has to saving the building (no formal policy decision)
Commission decision - referendum?
City of Boynton Beach
City Commission Retreat
May 22, 2010
Old High School
1. Scope =
Preserve for private/public/community use
2. Objectives =
Identify possible uses with preservation strategies
national historic registry?
3. Risks (constraints) =
Funding priorities; current building condition public
support (lack of); economic viability
4. Document (assumptions) = building can be structurally preserved. Public support
exists; financing exists; viable users or owners
5. Evaluate Alternate = Fiscal analysis; do nothing; demolish; input from
preservation board
6. Course of Action = Commission decision to preserve; indentify
compatible use(s) with Downtown Master Plan;
identify financing vehicle (s); garner public support
7. Management Plan = Marketing options; public involvement sell vision &
community benefits
8. Plan Communications = Social Media; develop volunteer base "Buy a Brick"
Program
City of Boynton Beach
City Commission Retreat
May 22, 2010
Downtown Development
(Marina district is separate from HOB - Heart of Boynton)
* Defined area: Ocean Avenue - 4th Street - Boynton Beach Boulevard - Seacrest
Boulevard - Federal Highway*
Economic Development
.:. Existing businesses - retention, expansion, etc.
.:. Attract new business
.:. Pedestrian friendly (business owners/operators)
.:. Destination social hub
Risks
.:. BB CRA issues/inconsistent goals
.:. Financing
Assumptions
.:. Will City Hall & PD facility stay?
.:. T.I.F. $$ available?
Alternatives
.:. No downtown
.:. Residential redevelopment affordable housing, small business development
.:. No CRA
Course of Action
.:. Reaffirm Downtown Master Plan
.:. Decide on where to place both City Hall & PD (3-4 Commission Meetings)
Change Management Plan
.:. As is - to be?
.:. Present to the publiC/business community
Communication Plan
.:. PSAs; City's website BBTV, charrette
City of Boynton Beach
City Commission Retreat
May 22, 2010
Next Steps - Downtown
.:. Identify areas to demonstrate quick wins
L City Hall/PD
.:. Consider HOB - Heart of Boynton Beach
L Quick fixes?
City of Boynton Beach
City Commission Retreat
May 22, 2010
Mayor Jose Rodriguez - private/public partnership business/cultural
Comm. Bill Orlove - Communications/marketing plan to promote
Kurt Bressner, City Manager - Utilize staff to do fact finding