R15-163 1 RESOLUTION NO. R15 -163
2
3 A RESOLUTION OF THE CITY OF BOYNTON BEACH,
4 FLORIDA, APPROVING AND AUTHORIZING THE CITY
5 MANAGER TO SIGN AN AGREEMENT BETWEEN THE CITY
6 OF BOYNTON BEACH AND WEBQA, INC., FOR THE
7 PURCHASE OF SOFTWARE LICENSING AND CONSULTING
8 SERVICES TO IMPLEMENT A NEW PUBLIC RECORDS
9 REQUEST TRACKING SYSTEM FOR AN INITIAL EXPENSE OF
10 $10,000 AND AN ANNUAL RENEWAL EXPENSE OF $9,000 THAT
11 WILL NOT INCREASE MORE THAN 8% PER YEAR; AND
12 PROVIDING AN EFFECTIVE DATE
13
14 WHEREAS, The GovQA Public Records Management Platform will improve
15 ' efficiencies and reduce costs in servicing public records requests; and
16 WHEREAS, two other public records tracking systems were reviewed and
17 demonstrated to staff from all departments, both of which lacked the capabilities and
18 advanced technology that has been established and successfully implemented in the
19 GovQA system and being used by other municipalities in the State of Florida; and
20 WHEREAS, the City Commission, upon recommendation of staff, deems it to be
21 in the best interests of the citizens and residents of the City of Boynton Beach to approve
22 and authorize the City Manager to sign an agreement with WebQA, Inc., for the purchase
23 of software licensing and consulting services to implement a new public records request
24 tracking system for an initial expense of $10,000 and an annual renewal expense of $9,000
25 that will not increase more than 8% per year.
26 NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION
27 OF THE CITY OF BOYNTON BEACH, FLORIDA, THAT:
28 ' Section 1. The foregoing "Whereas" clauses are hereby ratified and confirmed as
29 : being true and correct and are hereby made a specific part of this Resolution upon adoption
30 hereof.
S: \CC \WP\Resolutions\2015\R15 -163 - Webqa_Public_Records_Tracking_System.Doc
31 Section 2. The City Commission of the City of Boynton Beach, Florida hereby
32 approves and authorizes the City Manager to sign an agreement with WebQA, Inc., for the
33 purchase of software licensing and consulting services to implement a new public records
34 request tracking system for an initial expense of $10,000 and an annual renewal expense
35 of $9,000 that will not increase more than 8% per year, a copy of which is attached hereto
36 as Exhibit "A ".
37 , Section 3. That this Resolution shall become effective immediately.
38 ; PASSED AND ADOPTED this 15 day of December, 2015.
39 CITY OF BOYNTON BEACH, FLORIDA
40 YES NO
41
42 Mayor — Jerry Taylor
43
44 Vice Mayor — Joe Casello ✓'
45
46 ! Commissioner — David T. Merker v'
47
48 Commissioner — Mack McCray
49
50 Commissioner — Michael M. Fitzpatrick
51
52 VOTE q - t�
53 ATTEST:
54
55
57 Jan M. Prainito, MMC
58 ty Y 0
59
xS ,
60�
61 (l to ■eal)
S: \CC \WP\Resolutions\2015\R15 -163 - Webga_Public_Records_Tracking System.Doc
WebCtA, Inc.
W C Y -1 0 Soda Rd. Suite 110
� Woodridge, e, , IL IL 6 605151 7
Office (630) 985 -1300
Fax (630) 985-1310
November 10, 2015
Janet Prainito
City Clerk
City of Boynton Beach
100 E. Boynton Beach Blvd
Boynton Beach, FL 33425
RE: Sole Source Letter for the GovQA Public Records Management Platform from WebQA, Inc
Dear Ms. Prainito,
This letter serves to notify you that WebQA, Inc. is the sole source provider of the GovQA suite of software and
training materials for local and state governments and specifically the GovQA Public Records Management Platform
which helps improve efficiencies and reduce costs in servicing public records requests.
Servicing almost 200 public institutions nationwide with an average size of more than 200,000 citizens, the GovQA
Public Records Management Platform is the country's leading platform for Public Records Management.
The GovQA Public Records Management Platform requires only internet access with no hardware to buy or
complicated software to learn. It helps government service citizens over multiple channels including web, email,
phone, and voicemail, mobile or in person to completely manage all:
• Incoming requests for information and service
• Processing of Public Records: activity distribution, information collection, time tracking and reporting
• Outgoing citizen interaction, notifications and payments.
In addition, the GovQA Opens Records Management Platform provides controlled and customized (by user or
posting) proactive servicing technologies to reduce public records requests by:
• Displaying request information that has been fulfilled — Request Archive (internal & external)
• Reporting, proactively, information that the public may wish to see — before requests are made
• Merging similar Public Records requests for management and processing - Duplication Identification
• Integrating Optional Social Media Archive and Retrieval Solution
• Providing electronic payment options
Finally, the GovQA Public Records Management Platform also flags and tracks frequent requestors allowing for
special rules or processing. The system can also be provided with mobile access capacities for administrators and
citizens.
GovQA provides this same suite of support software to many Fortune 500 customers as well. This demands that the
SaaS applications be highly secure using a single tenant architecture, available in at least 10 different languages;
and, continuously enhanced to stay on the leading edge of technology. As part of the security features GovQA
creates user profiles with specific views and access. The storage is encrypted and secured in the Amazon cloud.
The government agency wit receive their own database instance.
To the best of our knowledge, no other vendor offers this comprehensive and uniquely integrated web -based service.
Sincerely,
Jen Snyder
CSO
WEBGA MASTER SERVICES) AGREEMENT
For GovQA 1?0IA Applications
THIS MASTER SERVICE(S) AGREEMENT (the "Agreement ")
between WEBQA, Inc. ("WEBQA ") with its principal place of business
at 900 S. Frontage Road, Suite I10 Woodridge, IL, 60517 and the City
of Boynton Beach, a city with its principal place of business at 100 E.
Boynton Beach Blvd., Boynton Beach, FL 33435 ( "Customer ") is made
effective as of December 15, 2015 ( "Effective Date ",)
1. WEBQA DELIVERY OF SERVICE(S):
WEBQA grants Customer a non - exclusive, non - transferable, limited
license to access and use the WebQA Service(s) on the Authorized
Website(s) identified in the attached Schedule A in consideration of the
fees and terms described in Schedule A. This Agreement will also
govern a!I additional Schedules for Service(s).
2, CUSTOMER RESPONSIBILITIES:
Customer acknowledges it is receiving only a limited license to use the
Service(s) and related documentation, if any, and shall obtain no title,
ownership nor any other rights in or to the Service(s) and related
documentation, all of which title and rights shall remain with WebQA.
However, Customer wi ll retain ownership of all its data in the system.
Customer agrees that (1) this license is limited to applications for its
own use and may not lease or rent the Service(s) nor offer its use for
others; (2) WebQA is not responsible for content placed into the
Service(s); (3) that the Service(s) will not be used to capture
confidential information of any kind such as social security numbers or
individual financial data or other sensitive data; and, (4) that it will
maintain the Authorized Website(s) identified in Schedule A, provide
WEBQA with all information reasonably necessary to setup or establish
the Service(s) on Customer's behalf, and allow a "Powered by GovQA"
logo with a hyperlink to WebQA's website home page on the
Authorized Website.
3. SERVICE(S) LEVELS:
WEBQA will use commercially reasonable efforts to backup and keep
the Service(s) and Authorized Website(s) in operation consistent with
applicable industry standards and will respond to customers' requests
for support during normal business hours.
THE SERVICE(S) ARE PROVIDED ON AN "AS IS" BASIS, AND
CUSTOMER'S USE OF THE SERVICE(S) IS AT ITS OWN RISK.
WEBQA DOES NOT WARRANT THAT THE SERVICE(S) WILL
BE UNINTERRUPTED OR ERROR -FREE OR UNAFFECTED BY
FORCE MAJEURE EVENTS.
4. WARRANTY AND LIABILITY:
WEBQA MAKES NO REPRESENTATION OR WARRANTY AS TO
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE EXCEPT AS OTHERWISE STATED HEREIN OF THE
SERVICE(S) AND SHALL HAVE NO LIABILITY FOR ANY
CONSEQUENTIAL DAMAGES OF ANY KIND INCLUDING, BUT
NOT LIMITED TO, DATA LOSS AND BUSINESS
INTERRUPTION, AND THE PARTIES AGREE THAT THE ONLY
REMEDIES THAT SHALL BE AVAILABLE TO CUSTOMER
UNDER THIS AGREEMENT SHALL BE THOSE EXPRESSLY SET
FORTH IN THIS AGREEMENT. WEBQA'S LIABILITY UNDER
ALL CIRCUMSTANCES INVOLVED HEREIN IS EXPRESSLY
LIMITED TO THE AMOUNT RECEIVED BY WEBQA FOR
SERVICE(S) UNDER THIS AGREEMENT.
5. TERMINATION:
Either party may terminate this agreement without cause if the
terminating party gives the other parry sixty (60) days written notice
prior to termination, Should Customer terminate without cause after the
first date of the then current term as defined in the attached schedule,
Customer must pay the balance of the current contracted term and this
payment obligation will immediately become due.
WebQA may terminate service(s) if payments are not received by
WebQA as specified in Schedule A. All monies associated to the
current term will be due immediately.
Upon any termination, WebQA will discontinue Service(s) under this
agreement; WebQA will provide Customer with an electronic copy of
all of Customer's data, if requested and for a cost of no more than
$2,500; and, provisions of this Agreement regarding Ownership,
Liability, Confidentiality and Miscellaneous will continue to survive.
6. INDEMNIFICATION
To the extent allowed by law, each Parry agrees to fully indemnify and
hold harmless the other for any and all costs, liabilities, losses, and
expenses resulting from any claim, suit, action, or proceeding brought
by any third parry.
7. ACCEPTABLE USE:
Customer represents and warrants that the Service(s) will only be used
for lawful purposes, in a manner allowed by law, and in accordance with
reasonable operating rules, policies, terms and procedures. WEBQA
may, upon misuse of the Service(s), request Customer to terminate
access to any individual and Customer agrees to promptly comply with
such request unless such misuse is corrected.
8. CONFIDENTIALITY:
Each party hereby agrees to maintain the confidentiality of the other
party's confidential and proprietary materials and information,
including but not limited to, all information, knowledge or data not
generally available to the public which is acquired in connection with
this Agreement, unless disclosure is required by law. Each party hereby
agrees not to copy, duplicate, or transcribe any confidential documents
of the other party except as required in connection with their
performance under this Agreement. Customer acknowledges that the
Services) contain valuable trade secrets, which are the sole property of
WebQA, and Customer agrees to use reasonable care to prevent other
parties from learning of these trade secrets or have unauthorized access
to the Service(s). WebQA will use reasonable efforts to insure that any
WebQA contractors maintain the confidentiality of proprietary
materials and information.
9. MISCELLANEOUS PROVISIONS:
This Agreement will be governed by and construed in accordance with
the laws of the State of Florida. WEBQA may not assign its rights and
obligations under this Agreement, in whole or part, without prior
written consent of Customer, which consent will not be unreasonably
withheld.
In addition to all other contract requirements as provided by law, the
contractor executing this agreement agrees to comply with public
records law specifically to: (a) Keep and maintain public records that
ordinarily and necessarily would be required by the public agency in
order to perform the service being provided by the contractor hereunder.
(b) Provide the public with access to public records on the same terms
and conditions that the public agency would provide the records and at a
cost that does not exceed the cost provided for in Chapter 119, Florida
Statutes, as may be amended from time to time, or as otherwise
provided by law. (c) Ensure that the public records that are exempt or
confidential and exempt from public records disclosure requirements
are not disclosed except as authorized by law. (d) Meet all
requirements for retaining public records and transfer, at no cost, to the
public agency all public records in possession of the contractor upon
termination of the contract and destroy any duplicate public records that
are exempt or confidential and exempt from public records disclosure
requirements. All records stored electronically must be provided to the
public agency in a format that is compatible with the information
technology systems of the public agency. (e) The contractor hereby
11/9 /2015 1 of 4 WebQA Services Agreement - Boynton Beach FL - 110915
Party Initials:
WEEOA MASTER SERVICE(S) AGREEMENT
For GovQA FOIA Applications
acknowledges and agrees that if the contractor does not comply with the
Customer:
provisions in a public records request, the public agency shall enforce.
Signature:
10. ACCEPTANCE:
Print Name:
Authorized representatives of Customer and WEBQA have read the
foregoing and all Schedules incorporated therein and agree and accept
Title:
such terms effective as of the date first written above.
WebQA Inc.
Signature:
Print Name:
Title:
Boynto Beach FL
LGSi LallerriL-rp
Citv Mana-a _ not&--
1119/2015 2 of 4 WebQA Services Agreement - Boynton Beach FL - 110915
Party Initials: . —kSV/
WEBOA MASTER SERVICEN AGREEMENT
For GovQA FOIA Applications
A. Service(s) Descriptions:
SCHEDULE A
Subscribed Services
GovQA FOIA Service FOIA Request Service platform that captures all requests received via letter, website,
email, fax, or walk -in. Includes the ability to post completed FOIA requests to the web for
'i searchin via the FOIA Public Archive portal,
GovQA FOIA Public Portal
Web Portal to capture FOIA requests and provide requestors with updates and history of
i 5750 $9,000
p revious requests.
GovQA FOIA Public Archive
I Provides the ability to post completed FOIA requests to the web for searching via the
i FOIA Public Archive portal.
GovQA Social Media Archive
The GovQA Social Media Archive Service provides an archive and retrieval platform for
Service
social media accounts such as Facebook, Twitter and YouTube. This provides full
compliance with FOIA/Public Records requirements. The Social Media Archive is fully
integrated with the GovQA FOIA/Public Records Service, so that you can search and
export social media threads and directly attach to a Public Records Request saving time
and effort.
WebQA Agrees To The Following Functionality Related to the Service(s):
(a) One -time setup of Landing Page with Icons and Links to Customer Help areas
(b) Branded labeling of Landing Page to the look and feel of Customer website (or iframe)
(c) One -time setup and load of 25 Answers into knowledgebase
(d) One -time setup of Citizen Portal with branded labeling to the look and feel of Customer website (or iframe)
(e) One -time setup of one request type related to Freedom of Information Inquiries
(() Forms and Letter templates: Up to 10 custom letter templates
(g) Future Branding to Customer Website is included once per billable term. Otherwise branding is billed at $95/hr.
(h) Special Implementation Action (integrations, etc.): None at this time
C. Customer Agrees To:
(a) Hold an implementation joint kickoff meeting with WebQA within 15 days from contract signing.
(b) Build and execute Project Plan to be fully implemented within 120 days ofcontract signing.
Otherwise there will be an additional cost of $1,000 per every 30 days past that 120 days.
D. Training and Ongoing Support:
(a) One Online Administrator training.
(b) Two Online training session for all users.
E. Fees:
(c) Ongoing support through system videos and knowledgebase.
(d) Periodic webinars to train and update customers on new features.
(e) Additional hours of online end -user training, may be purchased at a future date at $125/hr.
(0 On -Site Training Days may be purchased at a future date at the rate of $1,800 per day plus expenses.
(g) Customer will fog ALL ISSUES into WEBQA SUPPORT PORTAL at www.suouortea.com to receive technical support.
Software Subscription Fees
Software License(s) Monthly Cost Annual Cost
GovQA FOIA Services as Described in Section A — Unlimited Users
Including GovQA Social Media Archive Unlimited Accounts
$750
$9,000
Total (includes all Services u grades)
i 5750 $9,000
One Time Implementation Costs
GovQA FOIA Implementation Services as Described in Sec tion B _
-
$1,000
Total
S l ,000
Data: Customer data is owned by customer. All document attachment storage is via an Amazon $3 standard storage account
provisioned by WebQA. 50GB of storage is included in the fees set forth above, with every additional 25GB of storage being
assessed a fee of $20 /month. Additionally, 200GB per month of document attachment retrieval is included. Every 100GB
over the allotted 20OGB of document retrievals per month will be assessed a $25 fee per month.
11/9/2015 3 of 4 WebQA Services Agreement - Boynton Beach FL - 110 S
Parry Initials:_
WEBQA MASTER SERVICE(S) AGREEMENT
For GovQA F ®IA Applications
F. Terms; Billable Term Starting: January 1, 2016 Ending: December 31, 2016. Upon the expiration of this initial Billable Term, the
term will continue to auto -renew to subsequent annual Renewal Terms unless Customer notifies WEBQA in writing of its intention
not to extend the term at least sixty (60) days prior to expiration of the then current term end date. Renewal Terms will not increase
by more than eight percent.
G. Billing: All fees are exclusive of taxes, billed on an annual basis at time of contract signing, and due upon receipt of invoice. This secures site,
servers and resources necessary to begin project. if payment is not received by start of the Billable Term, WebQA has the right to
suspend all services. Furthermore, invoices accrue I % per month past due and customer is responsible for all costs, including attorney
fees, for the collections of invoices.
H. Remittance: All payments should be made directly to WebQA, WebQA mailing address for all payments is:
WebQA Accounts Receivable Department, 900 S. Frontage Road Suite 110, Woodridge, IL 60517
1. Contacts:
Organization Name: City Of Boynton Beach
Main Contact. Name: Judith A. Pyle Title: Interim City Clerk
Address: &tty: p g0 h State: FT_ 5 5
Work Phone: el : Email: Fax:
561 - 742 7-6060 py1ej @bbf1.us 561- 742 -6090
Billing Contact Name: Tim Howard Title: Director of Finance
Address: City: B eyn t gn g p h State: ,_ Zlp: 334 -3 5
Work Phone: a mail: Fax:
561- 742 -6310 howardt @bblf.us 561- 742 -6316
11/9/2015 4 of 4 WebQA Services Agreement - Boynton Beach FL5
Party Initials: __
DocuSign Envelope ID:62D985C6-5858-47BF-8F5F-56D7A2843762
G GRAN ICUS
408 Saint Peter Street,Suite 600 _ Amendment
Saint Paul, MN 55102 Prepared for
United States Boynton Beach, FL
First Amendment to the Granicus Service Agreement between Granicus, LLC
and Boynton Beach, FL
This First Amendment to the Granicus, LLC Service Agreement is effective on the date this document is signed and
entered into by and between Granicus, LLC, a Minnesota Limited Liability Company d/b/a Granicus (hereinafter
referred to as"Granicus"), and Boynton Beach, FL (hereinafter referred to as"Client"),with reference to the following:
WHEREAS, the Client and WebQA, Inc. entered into an Agreement effective 12/15/2015 (the"Agreement");and
WHEREAS, Granicus desires to accept and assume all of WebQA, Inc.'s rights, duties, benefits, and obligations under
the Agreement;and
WHEREAS,in addition to Client's existing solution, Client wishes to add certain products and services as detailed in Q-
209855,which is attached as Exhibit A and incorporated herein by reference;and
NOW,THEREFORE, in consideration of the premises,the parties intend that the Agreement be amended as follows:
1. The parties acknowledge and agree that Granicus will assume all the rights and obligations of WebQA, Inc.
under the Agreement, and all references to WebQA, Inc. in the Agreement are hereafter "Granicus".
2. Compensation shall be amended to include the fees detailed in Exhibit A. Exhibit A is exclusive of applicable
state, local, and federal taxes, which, if any,will be included in the invoice. It is the responsibility of the Client
to provide applicable exemption certificate(s).
3. Except as amended by this First Amendment, all other terms and conditions of the Agreement shall remain in
full force and effect.
4. In the event of any inconsistency between the provisions of this First Amendment and the documents
comprising the Agreement,the provisions of this First Amendment shall prevail.
IN WITNESS WHEREOF,the parties have caused this First Amendment to be executed by their duly authorized
representatives.
Agreement and Acceptance
By signing this document, the undersigned certifies they have authority to enter the agreement.The undersigned
also understands the services and terms.
Boynto• ; - •ch, FL Granicus
—DocuSIgned by:
ignpt e: Signature:
kj
Name: \ �rd - Name: B—e8nabn8bUShr.
man
Title: vi Title: Contracts Manager
Date: -4)-0 Date: 9/13/2022
Order#:Q-209855
Prepared:09/01/2022
Page 1 of 5
DocuSign Envelope ID:62D985C6-5858-47BF-8F5F-56D7A2843762
G GRAN ICUS
408 Saint Peter Street,Suite 600 THIS IS NOT AN INVOICE Exhibit A
Saint Paul, MN 55102 Prepared for
United States Boynton Beach, FL
Exhibit A
ORDER DETAILS
Prepared By: Will Mercy
Phone:
Email: will.mercy@granicus.com
Order#: Q-209855
Prepared On: 09/01/2022
Expires On: 09/20/2022
ORDER TERMS
Currency: USD
Payment Terms: Net 30 (Payments for subscriptions are due at the beginning of the period of
performance.)
Current Billing Term
End Date: 12/31/2022
Order #: Q-209855
Prepared:09/01/2022
Page 2 of 5
DocuSign Envelope ID:62D985C6-5858-47BF-8F5F-56D7A2843762
GRAN ICUS
Exhibit A ,
Boynton Beach, FL
PRICING SUMMARY
The pricing and terms within this Proposal are specific to the products and volumes contained within this
Proposal.
Billing
Solution Quantity/Unit Annual Fee
Frequency
Payments Module
Annual 1 Each $2,400.00
Invoicing Module
Annual 1 Each $2,400.00
_SUBTOTAL: $4800.00
• Please note,annual fees for new subscriptions will be prorated to align to Client's then-current billing
term. Exceptions include Recurring Captioning Services,SMS, and Targeted Messages.
Order#:Q-209855
Prepared:09/01/2022
Page 3 of 5
DocuSign Envelope ID:62D985C6-5858-47BF-8F5F-56D7A2843762
GRANICUS
Boynton Beach, FL
PRODUCT DESCRIPTIONS
Solution Description
Payments Module Payments Module
Invoicing Module Invoicing Module
GRANICUS ADVANCED NETWORK AND SUBSCRIBER INFORMATION
• Granicus Communications Suite Subscriber Information.
o Data provided by the Client and contact information gathered through the Client's own web
properties or activities will remain the property of the Client ('Direct Subscriber'), including any
and all personally identifiable information (PII). Granicus will not release the data without the
express written permission of the Client, unless required by law.
o Granicus shall: (i) not disclose the Client's data except to any third parties as necessary to
operate the Granicus Products and Services (provided that the Client hereby grants to
Granicus a perpetual, non-cancelable, worldwide, non-exclusive license to utilize any data, on
an anonymous or aggregate basis only, that arises from the use of the Granicus Products by
the Client,whether disclosed on, subsequent to, or prior to the Effective Date,to improve the
functionality of the Granicus Products and any other legitimate business purpose, including the
right to sublicense such data to third parties, subject to all legal restrictions regarding the use
and disclosure of such information).
• Data obtained through the Granicus Advanced Network.
o Granicus offers a SaaS product, known as the Communications Cloud, that offers Direct
Subscribers recommendations to subscribe to other Granicus Client's digital communication
(the'Advanced Network'). When a Direct Subscriber signs up through one of the
recommendations of the Advanced Network, that subscriber is a 'Network Subscriber to the
agency it subscribed to through the Advanced Network.
o Network Subscribers are available for use while the Client is under an active subscription with
Granicus. Network Subscribers will not transfer to the Client upon termination of any Granicus
Order,SOW, or Exhibit. The Client shall not use or transfer any of the Network Subscribers after
termination of its Order,SOW, or Exhibit placed under this agreement. All information related to
Network Subscribers must be destroyed by the Client within 15 calendar days of the Order,
SOW, or Exhibit placed under this agreement terminating.
o Opt-In. During the last 10 calendar days of the Client's subscription, the Client may send an opt-
in email to Network Subscribers that shall include an explanation of the Client's relationship with
Granicus terminating and that the Network Subscribers may visit the Client's website to
subscribe to further updates from the Client in the future. Any Network Subscriber that does not
opt-in will not be transferred with the subscriber list provided to the Client upon termination.
UPDATES TO SHARED SHORT CODES FOR SMS/TEXT MESSAGING (US CLIENTS
Order #:Q-209855
Prepared: 09/01/2022
Page 4 of 5
DocuSign Envelope ID:62D985C6-5858-47BF-8F5F-56D7A2843762
GRAN ICUs
Boynton Beach, FL
ONLY):
• Granicus will be migrating all clients with SMS/Text Messaging Solutions using a shared short code
option to a unique standard toll-free number within the United States (International numbers not
supported).Short Codes are recommended for Text-to-Subscribe functionalities, if enabled where
available,for an additional fee.
• Client must have explicit opt-in for all destinations sent to and adhere to all CTIA guidelines for the
duration of its use.
Order#:Q-209855
Prepared: 09/01/2022
Page 5 of 5
G GRAN ICUS
408 Saint Peter Street, Suite 600 Amendment
Saint Paul, MN 55102 Prepared for
United States Boynton Beach, FL
First Amendment to the Granicus Service Agreement between Granicus, LLC
and Boynton Beach, FL
This First Amendment to the Granicus, LLC Service Agreement is effective on the date this document is signed and
entered into by and between Granicus, LLC, a Minnesota Limited Liability Company d/b/a Granicus (hereinafter
referred to as"Granicus"), and Boynton Beach, FL(hereinafter referred to as"Client"),with reference to the following:
WHEREAS, the Client and WebQA, Inc. entered into an Agreement effective 12/15/2015 (the"Agreement");and
WHEREAS, Granicus desires to accept and assume all of WebQA, Inc.'s rights, duties, benefits, and obligations under
the Agreement; and
WHEREAS, in addition to Client's existing solution, Client wishes to add certain products and services as detailed in Q-
209855,which is attached as Exhibit A and incorporated herein by reference; and
NOW,THEREFORE, in consideration of the premises, the parties intend that the Agreement be amended as follows:
1. The parties acknowledge and agree that Granicus will assume all the rights and obligations of WebQA, Inc.
under the Agreement, and all references to WebQA, Inc. in the Agreement are hereafter"Granicus".
2. Compensation shall be amended to include the fees detailed in Exhibit A. Exhibit A is exclusive of applicable
state, local, and federal taxes,which,if any,will be included in the invoice. It is the responsibility of the Client
to provide applicable exemption certificate(s).
3. Except as amended by this First Amendment, all other terms and conditions of the Agreement shall remain in
full force and effect.
4. In the event of any inconsistency between the provisions of this First Amendment and the documents
comprising the Agreement, the provisions of this First Amendment shall prevail.
IN WITNESS WHEREOF, the parties have caused this First Amendment to be executed by their duly authorized
representatives.
Agreement and Acceptance
By signing this document, the undersigned certifies they have authority to enter the agreement.The undersigned
also understands the services and terms.
Boynto- - •ch, FL Granicus
ign• e: Signature:
i tk1 . �
Name: alit ' is Name:
Title: W • f Title:
Date: �'a- Date:
Order#: Q-209855
Prepared:09/01/2022
Page 1 of 5
De Jesus, Maylee
From: Stewart, Sophia
Sent: Friday,July 29, 2022 2:29 PM
To: De Jesus, Maylee
Cc: Zeller, Matthew
Subject: GovQA
Good Afternoon,
As discussed, please use account 001-2111-521-46-91 to procure the GovQA module.
Regards,
Sophia
' x Sophia P.Stewart, MBA
Police Budget Services Administrator
BPOffice of the Chiefs Boynton Beach Police Department
' =�`F"i0k • 2100 High Ridge Road
Boynton Beach, FL 33426
561.742.6117 office I stewarts@bbfl.us
1