Agenda 02-27-19 THE FEBRUARY 27, 2019
LIBRARY BOARD MEETING
WAS NOT HELD DUE TO
LACK OF A QUORUM
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City t
BOYNTON BEACH CITY LIBRARY
115 N. Federal Highway
Boynton Beach, FL 33436
LIBRARY ADVISORY BOARD
AGENDA
Date; February 27, 2019
Location/Time: IT T CLUBHOUSE, 1st FLOOR, 6:00 P.M.
I. Call to Order—Board Elections
II. Approval of Minutes—October 2 , 2018 (Tabled), January 2 , 2019
III. Correspondence and Communications
IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations)
V. Chair's Report
VI. Unfinished Business:
Library Construction Update
Career Online High School ( H ) Update
Currently Recruiting — Library Page PT, Librarian (Cataloging/Reference), Division Flea , Librarian
(Customer Services)
VII. New Business:
New Staff—Georgen Charnes, Arch ivist/Librarian &Allison Killip, Marketing & Outreach Manager
LSTA Innovation Grant— Internet Hotspots
VIII. Library Director's Report/Sttistics
Monthly Report for January 2019
News/Media Coverage
I . Announcements
Next Library Board Meeting—March 27, 2019 at Intracoastal Park
X. Adjournment
NOTICE
IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER
CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND, FOR SUCH PURPOSE,
HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES
THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED. (F.S. 286.0105)
THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN
INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE,
PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561) 742-6060 OR(TTY)
1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY
ACCOMMODATE YOUR REQUEST,
ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB
SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN
BE OBTAINED FROM THE OFFICE OF THE CITY CLERK.
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BOYNTON BEACH CITY LIBRARY
MONTHLY REPORT
JANUARY 2019
Administrative Services/Public Relations
Library Director attended Library Board, SEFLIN Advocacy Committee, Schoolhouse Children's Museum,
Friends Board meeting, COHS interview, pulled historic photos for a customer, AmeriCorps staff member
started to help teens, two Library layout reviews, FLA legislative committee, SEFLIN and Rb Digital, Library
Career Path development with HR, construction, special meeting to plan Internet to Go, SEFLIN Board,
Executive Committee and the monthly meetings.
Library Program in /Ca m unity Outreach supervisor taught three Creativity Programs for adults and
attended the Friends Board, BODS Wellness and Special Events meetings.
Friends volunteered 182 hours during the month of January. The Friends of the Library celebrated the grand
reopening of the Friends Bookstore and offered light refreshments! The Friends again hosted their holiday sale
table.
Library hosted the following meetings/programs: Mental Health Initiative, Sister Cities and AmeriCorps.
Customer Services Statistics
Current Same Month Percentage
Month Previous Year Change
Customer Visits 7272 20257 -64
Circulation* (total) 9412 14914 -37
Adult 6260 10256 -39
Young Adult 344 504 -32
3uvenile 1522 2891 -47
Circ(from ILS System) 8126 13651 -40
® —Overdrive 564 645 -13
(incl.w/total)
Eaudio Circulation 115 81 +42
Freegall Downloads 258 419 -38
Gale Legal 0 7 -100
Rb Digital Downloads 349 111 +214
Audiovisual (incl.w/Adult #) 2615 4275 -39
Onecard Cards 0 0 --
Current Users 10640 15159 -30
New Users Created 139 278 -50
® Music Streaming 1022 1939 -47
Fr air Patrons 21
Kanopy plays 45
Social Media
Face oak"followers" (likes) 310
Face
acebookew folio w
ers likes
Facetook ) 10
users
79
Freegal Songs Streamed 1022
Gale Infotrac Sessions 3218
Gale Infotrac Retrievals 168
Learning Express Sessions 13
Learning Express Job Career sessions 13
Trans pIan guage use 9
Trans p language sessions 117
Twitter Followers 104
Twitter New Followers 0
Twitter I npressions 503
AllData 27
Boynton-Beach.o 4787
Public Computer Usage Statistics
Adult Computer use = 1344 Average time per session = 55
Teen Computer use = 232 Average time per session = 85
Youth Computer use = 691 Average time per session = 45
Computer Usage total = 2267 uses for the month of January
One year ago = 4780 = 53% decrease in computer usage
Collection Management
Discarded Items = 50
Items Added to Collection = 1295
Public Computer Training Classes
Computer classes temporarily suspended.
Adult Services
Number of adult programs: 9
Attendance at adult programs: 80
Adult Outreach:
Programs: 0
Attendance: 0
Youth/Teen Services
Teen librarian resigned.
Number of Teen programs. 0
Attendance at Teen programs: 0
Teen Outreach
Programs: 0
Attendance: 0
Number of Cil rens programs: 193
Attendance at it ren` programs: 252
Children's Outreach
Programs: 0
Attendance: 0
Archives Activities
Archivist resigned.
AmeriCorps Report:
ADULTS
ESOL Classes:
Beginner Class
The Beginning ESOL class was held from 9:00-10:15 A.M. on Mondays, Tuesdays, Wednesdays, and
Thursdays. There was no class on January 21" forte MLK Jr. holiday. I held 15 Beginning ESOL classes in the
month of January. Enrollment went up following the December holiday. Including only students that have
attended class since December, there were nine students total enrolled in January. Six oft students are
from Haiti and speak Creole, two are from Colombia and speak Spanish, and one is from Morocco and speaks
Arabic and French. Attendance was high in January; six students have attended over half oft classes since
they enrolled, and four have attended at least 70%.
Janu�_�Attendance for Beginning ESOL
Student/ Date Attendance Classes Attended in Total Classes
Registered Percentage Since January Attended in
They Signed Up 2018-
1 /
1 (10/10) 55 out of 64 = 85% 12 out of 15 55 out of 67
_2_LI2/11/1§)_ 29 out of 35 = 82% 12 out of 15 29 out of 67
12 out of 15 = 80% 12 out of 15 12 out of 67
4 (IP110) 45 out of 65 = 70% 10 out of 15 45 out of 67
5 (1114/19) 6 out of 11 = 55% 6 out of 15 6 out of 67
61IM8/18)_ 26 out of 50 52% lot of 15 26 out of 67
7 (10/22/18) 25 out of 59 42% 3 out of 15 25 out of 67
_911151 20 out of 53 38% 0 out of 15 20 out of 67
9 2 out of 15 13% 2 out of 15 2 out of 67
In January I continued to plan from Side by Side book One, although I revisited earlier chapters to
accommodate lower-level students. Students learned Yes/No questions, There is/There are, To Have, and the
Future tense. Vocabulary units included rooms in a house, places around town, adjectives, and weather.
One notable moment was during a partner activity involving asking questions about the weather in different
cities around the world. I paired lower-level students with higher-level students, who automatically helped out
their partners without me telling them to do so. Not only did this help reduce teacher talking time and increase
student talking time, it increased their focus and students proved they understood the lesson by the end of
class. A positive trend in this class is a general sense of camaraderie among the students.
Private Tutoring
I met with one student from the Advanced class every Tuesday and Thursday that class was held (8 sessions)
from 11:45 to 12:30, totaling 6 hours of private tutoring in January. During those sessions we worked on
pronunciation and edited some of their personal projects for spelling and grammar.
Advanced ESOL Class
The Advanced ESOL class was held from 10:30 — 11: 5 A.M on Mondays, Tuesdays, Wednesdays, and
Thursdays. There was no class on January 21"for the MLK Jr. holiday. I held 15 Advanced ESOL classes in the
month of January. Enrollment was high following the December holiday. Including only students who have
attended class since December, there were 8 students enrolled in the Advanced class, including one student
who was enrolled in both classes. Two of those students are from Haiti and speak Creole, one student is from
Poland and speaks Polish and German, one is from Mexico and speaks Spanish, one is from Belarus and
speaks Belarusian, one is from the Ukraine and speaks Russian, one is from Canada and speaks French, and
one is from Morocco and speaks Arabic and French. Attendance was fairly high in January; four students have
attended over half of the classes since they enrolled, and the majority have attended over 30% of classes
since they enrolled.
January Attendance for Advanced Beginning ESOL
Student/ Date Attendance Classes Attended in Total Classes
Registered Percentage Since November ! Attended in
They Signed Up 2018 - 19
10 1/15/19 out of 10 = 0% 8 out of 15 8 out of 67
11 9/10/18 49 out of 67 = 73% 11 out of 15 49 out of 67
12 (1/7/19) 10 out of 15 = 67% 10 out of 15 10 out of 67
13 (9/10/18) 37 out of 67 = 55% 4 out of 15 41 out of 67 I
14(9/10/18) ' 28 out of 67 = 41% 6 out of 15 34 out of 67
15 11/6/18 8 out of 21 = 38% 5 out of 15 13 out of 67
16 11/27/18 4 out of 13 = 31% 0 out of 15 4 out of 67
9 (1/7/15) ' 2 out of 15 = 13% 2 out of 15 , 2 out of 67
I planned mostly from Side by Side Book Two to accommodate new students who came in. Students learned
connectors including Not, Neither, Too, So, and But; Some, Any, and Indefinite Pronouns; and Personal,
Indirect Object, and Possessive Pronouns. Vocabulary units included phrasal verbs. I'll continue planning from
Book 2 going forward.
One notable moment was a game of Scategories as a warm-up. This proved to be a good warm-up because it
got students to brainstorm at the beginning of class. It forced students to get in the habit of thinking in
English. They asked if they were allowed to use words in their own language but when I told them no, they
usually came up with English words. It was a good way to incorporate different lessons at the beginning of
class, like geography, and learn miscellaneous vocabulary. The students had fun with it, too, which helped set
the tone at the beginning of class to keep them attentive for the rest of class. Students have also been
enjoying the Picture of the Week from the New York Times which encourages discussion.
One thing that I need to work on with this class is to keep students from going on tangents. As some of them
don't have many English-speaking friends to talk to outside of class, I encourage short discussions, but it's
easy for them to eat up a lot of precious class time. I'll start setting harder boundaries and encouraging them
to focus on the lesson, which is usually more valuable.
HELP:HOMEWORK
125 Sessions
HELP-
27 Sessions
UNIQUE MANAGEMENT SERVICES, INC Page I of I
VNIQUE MANAGEMENT SERVICES,INC.
EXPLANATION OF SUMMARY PAGE
ACCOUNT STATUS REPORT
Left Column
Accounts Submitted.Total number of accounts submitted for collection,
Bankruptcies:Total number of accounts in bankruptcy.
Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts,
continue for quite some time so this number is very dynamic.
PatronsDisputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron
disputed the debt or the Library suspended collection efforts as a result of payment arrangements, mistakes,etc.
Accounts in Process:Total number of accounts being processed through our collection service. This number is arrived
at by subtracting Bankruptcies, Incorrect Addresses and Patron Disputes/Suspends from the total number of
Accounts Submitted.
#of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They
could have returned material, made a payment or a combination of both.
%of Accounts Activated: Percentage of processed accounts that have responded in some way
(#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate
because it measures the percentage of patrons that have actually responded due to the collection process.
Middle Column
Dollars Submitted:Total dollar amount due from all accounts submitted for collection.
Dollars in Bankruptcy:Total dollar amount due from all accounts in bankruptcy.
Dollars in Skips-Total dollar amount due for accounts with incorrect addresses.
Dollars in Dispute:Total dollar amount for all accounts that have been disputed..
Dollars in Process:Total dollar amount for all accounts being processed. This number is equal to the Dollars
Submitted minus Dollars in Bankruptcy, Dollars in Skips, and Dollars in Dispute,as well as the dol'lar amount due
for all suspended and closed accounts (not detailed on this report). Its purpose is to show the total dollar amount actually
being worked,
Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the
sum of Dollars Received, Material Returned, and Dollars Waived is the remaining balance due by all Accounts
Activated.
% of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars
in Process).
Riqht Column
Dollars Received:Actual money recovered as reported by the Library.
Material Returned:Actual value of material returned as valued and reported by the Library.
Dollars Waived:Actual dollars waived by the Library as reported by the Library,
https://web.unique-mgmt.com/help_files/summary.asp 3/6/2017
UMQUE MANAGEMENT SERVICES,INC.
f,T-,, C I/3 1/2 -91' I'M 3,06 STATUS FE-P-ORT
..................................
MS JEANNIE TAYLOR
BOYNTON REACH CITY LIBRARY
208 S SEACREST BLVD
BOYNTON BEACH FL 33435
CREDITOR: 1531 - BOYNTON BEACH CITY LIBRARY.
DATES LISTED: 0I/01/1900 TO 01/31/2019
A—L AMOUNTS LISTED
Accounts Submatted 2,468 Dollars Submitted 192,366 44 Dollars Received 22,069.52
Bankruptcies 0 Dollars in Bankruptcy 0 00 Material Returned 43,325.80
Incorrect Addresses 442 Dollars in skips 25,132.99 Dollars Waived 12,720.07
Patron Disputes/Suspends : -
- Dollars in Dispute 37.00 Tonal Activated 95,599.58
Accounts in Process 2,025 Dollars in Process 157,090 36 v of Dollars Activated 60 86%1
of Accounts Activated 1,187
of Accounts Activated 58.62%