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R19-072I 2 2 2 2 RESOLUTION NO. R19-0'la A RESOLUTION OF THE CITY OF BOYNTON BEACH, FLORIDA, APPROVING AND AUTHORIZING THE CITY MANAGER TO SIGN AN AGREEMENT WITH NSURE, INC., TO PROVIDE THE SERVICE OF LOCATING MISSING OR INCORRECT PATIENT INSURANCE INFORMATION; AND PROVIDING AND EFFECTIVE DATE. WHEREAS, Nsure, Inc., provides a unique service that will enable the EMS billing division of Fire Recue to obtain insurance information in an efficient and reliable way; and WHEREAS, with the efforts and information provided by Nsure the EMS billing division will be able to submit a greater number of ambulance transportation claims for reimbursement thus increasing the overall revenue for EMS transports; and WHEREAS, the City Commission of the City of Boynton Beach, Florida, upon recommendation of staff, has deemed it to be in the best interests of the citizens and residents of the City of Boynton Beach to authorize the City Manager to sign an Agreement with Nsure, Inc., to provide the service of locating missing or incorrect patient insurance information. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF BOYNTON BEACH, FLORIDA, THAT: Section 1. The foregoing "Whereas" clauses are hereby ratified and confirmed as being true and correct and are hereby made a specific part of this Resolution upon adoption hereof. Section 2. The City Manager is hereby authorized to sign an Agreement with Nsure, Inc., to provide the service of locating missing or incorrect patient insurance SACA\RESO\Agreements\Agreement With Nsure (L)cate Patient Insurance) - Reso.Docx yl *1 3 3 3 3 3 411 4 4 4 5! 5 5 5 5 5 5 5 5 information , a copy of which Agreement is attached hereto as Exhibit "A." Section 3. That this Resolution shall become effective immediately upon passage. PASSED AND ADOPTED this I (I day of ux.l , 2019. ATTEST: Vuee�nester Nieves Deputy City Clerk 611 (Corporate Seal) CITY OF BOYNTON BEACH, FLORIDA Mayor — Steven B. Grant Vice Mayor — Justin Katz Commissioner — Mack McCray Commissioner — Christina L. Romelus Commissioner — Ty Penserga VOTE SACA\RESO\Agreements\Agreement With Nsure (Locate Patient Insurance) - Reso.Docx YES NO AGREEMENT AND TERMS OF USE . This Agreement and Terms of Use (Agreement), is entered into by and between Nsure, Inc. ("Licensor"), with its principal place of business at 548 Market Street in San Francisco, CA 94104 and City of Boynton Beach ("Licensee"), with its principal place of business located at 3301 Quantum Blvd. Suite 101 Boynton Beach, FL 33426. This Agreement is effective as of May 24th , 2019 ("Effective Date"). RECITALS A. WHEREFORE, Licensor warrants that it is the owner and that it has the right to license the Software, Data, Documentation, and Services (as those terms are defined below); and B. WHEREFORE, Licensee desires to license, and Licensor is willing to grant a personal nonexclusive license to Licensee of, the Software, Data, Documentation, and Services, subject to the terms, conditions, limitations, and restrictions set forth in this Agreement. AGREEMENT NOW, THEREFORE, in consideration of the mutual promises contained in this Agreement, the parties agree as follows: 1. Definitions. The following capitalized terms have the meanings set forth below when used in this Agreement: a. "Authorized Users" means the directors, officers, and employees of Licensee that Licensee authorizes to use the Software, Data, Documentation, and Services. b. "Data," except as otherwise provided herein, means any of Licensor's or any third - party data vendor's digital data sets. C. "Demographic Verification" means Licensor's software product that locates and/or corrects information regarding a patient's name, social security number, date of birth, address and/or telephone number for patients. d. "Documentation" means all of the printed and digital materials including, but not limited to, help files, user reference documentation, training documentation, or technical information and briefings. e. "Insurance Discovery" means Licensor's software product that identifies potential 271 payer responses for the Licensee, including available payer information such as insurance eligibility, plan start date, co -payments, deductibles, coverage type and plan description details for patients. L "Insurance Verification" means Licensor's software product that identifies 271 payer responses for the Licensee, including available payer information such as insurance eligibility, plan start date, co -payments, deductibles, coverage type and plan description details for patients. Proprietary and Confidential FN)sure g. "Self-Pay Analyzer" means Licensor's software product that identifies patient propensity to pay, available cradit, monthly household income, federal poverty level percentage, healthcare recovery score, collection accounts, trade accounts and employment records. h. "Licensee Data" means data Licensee provides Licensor, including, without limitation, data for patients whom the Licensee has provided care, or, if the Licensee provides billing services or collection services on behalf of a healthcare provider, for patients to whom the healthcare provider has provided care i. "Software" means the actual copy of all or any portion of Licensor's proprietary software technology, computer software code, components, web portal, dynamic link libraries (DLLs), underlying organization, object model, and programs delivered on any media, including any release provided in source, object, or executable code format(s), inclusive of backups, updates, service packs, patches, hot fixes, sample code, sample application, sample extension, or merged copies permitted hereunder. j. "Services" means software services or third-party data components that perform Demographic Verification, Insurance Discovery, Insurance Eligibility or Self-Pay Analyzer functions, tasks, or data services and are accessed over the internet. k. "Transaction" means each unique trip number entered into Licensor software. Transactions must be unique based on the date of service patient was provided care by Licensee. 2. Intellectual Property Rights and Reservation of Ownership. The Software, Data, Services, and Documentation are licensed and not sold under this Agreement. Licensor and its licensors own the Software, Data, Services, and Documentation, which are protected by United States laws and applicable international laws, treaties, and conventions regarding intellectual property or proprietary rights, inclusive of trade secrets. From the date of receipt, Licensee agrees to use reasonable means to protect the Software, Data, Services, and Documentation from unauthorized use, reproduction, distribution, or publication. Licensor and its licensors reserve all rights not specifically granted in this Agreement. Licensor and its third-party data licensors reserve the right to improve or make changes in its offerings of the Services and its associated Software, datasets, or information at any time. 3. Grant of License. Subject to the terms of this Agreement, Licensor grants to Licensee a personal, nonexclusive, nontransferable license to use the Software, Data, Documentation, and Services for which the appropriate license fees have been paid to Licensor. 4. User Accounts. Licensee will receive a sufficient number of accounts to serve its Authorized Users. Licensee agrees to provide Licensor with the names and email addresses of all Authorized Users, upon Licensor's request. Licensee acknowledges that Licensor may monitor Licensee's use of the Software and Services to ensure that it remains in compliance with this Agreement for the duration of the term. All persons using the Software or Services (with or without Licensee's authorization) will be bound by this Agreement and Licensee shall be responsible for all actions taken on its accounts. 5. Usage Restrictions. Users may only access the Software, Data and Services in connection with patients whom the Licensee has provided care, or, if the Licensee provides billing services or collection services on behalf of a healthcare provider, for patients to whom the healthcare provider Proprietary and Confidential [NJSUM INAWWW has provided care. Users may not: (1) reverse engineer, decompile or disassemble Software, Services or their elements; (2) copy, alter, modify, adapt, translate or create derivative works from Software, Services or any portion of the Data; (3) make any of the Software, Services or Data available for third -party use; or (4) remove any copyright, trademark or other proprietary notices from the Software, Services or Data. 6. Monthly and Transaction Fees: Licensee shall pay Licensor the following monthly subscription and individual transaction fees: a. A monthly subscription fee of $1,249 which includes up to 250 demographic verification and insurance discovery transactions per month; and i. An individual transaction fee of $3.99 per insurance discovery transaction for each transaction in excess of 250 per month. ii. An individual transaction fee of $0.99 per demographic verification transaction for each transaction in excess of 250 per month. b. An individual transaction fee of $0.30 per insurance verification transaction. C. An individual transaction fee of $0.99 per self -pay analyzer transaction. Licensor shall refund any and all fees paid to Licensor from Licensee in the event that Licensor is unable to locate ten (10%) percent of claims with active, billable insurance coverage during the initial clean-up batch. Licensor shall have the right to increase the subscription and transaction fees on renewal by providing written notice to Licensee at least one hundred and twenty (120) days prior to the renewal date. 7. Payment Terms. Licensee shall pay an initial implementation and training fee of $999 upon execution of the Agreement. Licensor will invoice Licensee each month thereafter for the prior month's transaction fees, if any, and the current month's monthly subscription fee on or about the 5th day of the month. Licensee's payment for any outstanding fees shall be due on the 15" of the month and will be automatically paid via ACH. Licensee agrees to complete and provide to Licensor an ACH authorization form to allow for automatic payment via ACH. Overdue payments shall bear interest at the lessor of twelve percent (12%) per annum or the maximum rate allowed under applicable law. Licensor may suspend or terminate access to Software, Data, Documentation and/or Services if payment is past due and any suspension therefore shall not constitute a material breach of the terms of this agreement. S. Term of Agreement; Cancellation Rights: This Agreement will be in effect for a period of two (2) years. Notwithstanding the aforementioned, Licensor or Licensee may terminate this Agreement during the first forty-five (45) days of the initial two-year term, with or without cause, by providing the other party written notice of its intent to cancel the Agreement. This Agreement will automatically renew for successive one (1) year terms unless sixty (60) days notice is provided prior to the end of the term of this Agreement. Licensee shall be responsible for payment of all transaction fees incurred prior to termination and a prorated monthly subscription fee for the number of days the Agreement was in effect through the termination date. Except as expressly provided herein, either party may only terminate this Agreement if the other party has breached a material term of the Agreement, and the breaching party has failed to Proprietary and Confidential (NJ .S'J►:.: remedy such breach within thirty (30) calendar days following written notice of said breach. Upon any termination of this Agreement, Licensee shall immediately cease all use of the Software, Data and Services. If Licensee terminates this Agreement early without cause outside the first forty-five days of the initial two-year term, Licensee agrees it will be responsible for payment of a termination fee equal to the greater of: (1) the subscription fee multiplied times the number of months remaining in the Agreement term; or (2) the Licensee's average monthly invoice for subscription and transaction fees during the current term multiplied by the number of months remaining in the Agreement term. 9. Service Level Agreement. Subject to completion of any Software installation, Licensor will make its Software, Data, Documentation, and Services available to Licensee during the Agreement term and subsequent renewal term(s) as set forth in the Agreement. Licensee is responsible for the selection and use of telecommunications, internet access, and any other systems and services required to accesF the Software, Data, Documentation, or Services and any charges associated therewith. 10. Limited Warranty and Disclaimer. Licensor warrants that its Software, Data, Documentation, and Services will perform in all material respects as described so long as Licensee uses the Software, Data, Documentation, and Services in the manner authorized herein. Licensor makes no warranties with respect to Software, Data, Services, or Documentation used in a manner not authorized herein. Licensee acknowledges that the information and data provided through the use of the Software and Services is derived from third -party sources, and that Licensor has not undertaken a separate investigation to confirm its validity. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LICENSOR EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AS WELL AS ANY WARRANTIES ALLEGED TO HAVE ARISEN FROM CUSTOM, USAGE, OR THE COURSE OF DEALING BETWEEN THE PARTIES. LICENSOR DOES NOT WARRANT THAT THE SOFTWARE, DATA, DOCUMENTATION AND SERVICE FUNCTIONABILITY WILL MEET YOUR REQUIREMENTS, SPECIFICATIONS OR EXPECTATIONS OR THAT THE OPERATION OF THE SOFTWARE, DATA, DOCUMENTATION OR SERVICES WILL BE UNINTERRUPTED OR ERROR -FREE OR THAT LICENSOR WILL CORRECT ALL SOFTWARE, DATA, DOCUMENTATION OR SERVICE ERRORS. IN ADDITION, LICENSOR DOES NOT WARRANT OR GUARANTEE THAT YOU WILL BE ABLE TO ACCESS THE SOFTWARE, DATA, DOCUMENTATION OR SERVICES AT ALL TIMES. YOU UNDERSTAND AND ACKNOWLEDGE THAT INTERNET CONGESTION AND OUTAGES, AS WELL AS MAINTENANCE, DOWNTIME, AND OTHER INTERRUPTIONS, MAY INTERFERE AT TIMES WITH YOUR ABILITY TO ACCESS THE SOFTWARE, DATA OR SERVICES. LICENSOR WILL USE GOODFAITH IN OBTAINING AND ASSEMBLING DATA FROM THIRD -PARTY SOURCES IT CONSIDERS RELIABLE BUT DOES NOT GUARANTEE THE ACCURACY NOR COMPLETENESS OF ANY DATA PROVIDED; MAKES NO REPRESENTATION OR WARRANTY REGARDING THE RELIABILITY, ACCURACY, COMPLETENESS, CORRECTNESS, OR USEFULNESS OF THIRD -PARTY DATA; AND DISCLAIMS ALL LIABILITIES ARISING THEREFROM OR RELATED THERETO. As to conflict with terms of warranty, the BAA shall prevail. Proprietary and Confidential 0SUM 11. Confidentiality. Licensee acknowledges that the Software, Data, Documentation, and Services constitute property with intellectual property rights of substantial value to Licensor. Licensee agrees to take such security measures to prevent the unauthorized duplication, distribution, or use of Software, Data, Services or Documentation equal to that which Licensee uses to protect its own proprietary information, and in no event will such measures be less than commercially reasonable. Licensor acknowledges that Licensee data constitutes property with intellectual property rights of substantial value to Licensee. Licensee agrees to take such security measures to prevent the unauthorized duplication, distribution, or use of Licensor data and its elements to which Licensor has access equal to that which Licensor uses to protect its own proprietary information, and in no event will such measures be less than commercially reasonable. A party may disclose the other party's confidential information if required by any judicial or government request, requirement, or order, provided, however, that such party will promptly notify the other party of any such request, requirement, or order prior to disclosure, and will cooperate with the other party should the party contest any such request, requirement, or order. 12. Use and Retention of Licensee Data. Except as otherwise expressly provided in, or otherwise inconsistent with, this Agreement, the Business Associate Agreement entered into by the parties contemporaneous herewith is hereby incorporated in this Agreement by reference with the same force and effect as if set forth herein. If Licensee seeks to use Licensor's Software, Data, Documentation, or Services to access and analyze Licensee Data, Licensee: (i) represents that it has the right to provide such data to Licensor and will provide such data to Licensor in compliance with applicable legal requirements; (ii) appoints Licensor its agent and authorizes it to use, copy, store, modify and display Licensee Data through Licensor's Software, Data, Documentation, or Services for Licensee's benefit; and (iii) authorizes Licensor to access Licensee Data to provide quality assurance, perform software maintenance, and deliver Licensee Data, Services, and technical support. During the term of the Agreement and for thirty (30) calendar days after termination, Licensor will preserve and maintain Licensee Data and, upon written request, provide Licensee with a data file containing the Licensee Data for a commercially reasonable fee. Thereafter, Licensor will have no obligation to preserve or return any Licensee Data, but may preserve Licensee Data pursua,it to its document retention policies. 13. Indemnification by Licensor. Licensor will defend, indemnify, and hold harmless Licensee against all claims and expenses, except as specifically excluded herein, arising from any third -party claim alleging that Licensor's Software, Data, Documentation, or Services infringe upon the United States copyright, trademark, or service mark rights of any third -party (an "Indemnified Claim"), if Licensee: (a) has used Licensor's Software, Data, Documentation, or Services, as the case may be, in full compliance with this Agreement; (b) promptly notifies Licensor of the claim; (c) allows Licensor to have sole control of the defense and settlement of an Indemnified Claim (though Licensee may participate in its own defense at its own expense); and (d) provides Licensor with the authority, information and assistance that Licensor deems reasonably necessary for the defense and settlement of the Indemnified Claim. Licensee shall not consent to any judgment or decree or do any other act in compromise of any such Indemnified Claim without first obtaining Licensor's written consent. If an Indemnified Claim is brought or credibly threatened, Licensor shall have the option, at its sole expense, to obtain for Licensee the right to continue using Licensor's Software, Data, Documentation, or Services, or to modify Licensor's Software, Data, Documentation, or Services so that they become non -infringing. If neither of the foregoing remedies are commercially feasible, Licensee may terminate the Agreement for the infringing Software, Data, Documentation, or Services. The indemnity set forth in this Section shall be Licensee's sole and exclusive remedy for any intellectual property Proprietary and Confidential (B)SUM infringement claim arising out of Licensee's use of Licensor's Software, Data, Documentation, or Services. In case of Data breach by Licensor, any and all fines or costs of mitigation shall be borne by Nsure, Inc. as BAS and not by Licensee. 14. Indemnification by Licensee. Licensee will defend, indemnify, and hold harmless Licensor against all claims and expenses, except as specifically provided herein, arising from any third -party claim relating to the provision of Licensee Data in violation of this Agreement or any other agreement by which Client is bound, if Licensor: (a) has used such Licensee Data in full compliance with this Agreement; (b) promptly notifies Licensee of the claim; (c) allows Licensee to have sole control of the defense and settlement of such claim (though Licensor may participate in its own defense at its own expense); and (d) provides Licensee with the authority, information and assistance that Licensor deems reasonably necessary for the defense and settlement of the claim. Licensor shall not consent to any judgment or decree or do any other act in compromise of any such claim without first obtaining Licensee's written consent. 15. Limitation of Liability. EXCEPT FOR LIABILITY ARISING UNDER SECTIONS 5, 12,13 AND 14, IN NO EVENT WILL THE LIABILITY OF EITHER PARTY FOR DIRECT DAMAGES EXCEED THE TOTAL SUBSCRIPTION AND TRANSACTION FEES PAID BY LICENSEE FOR THE AGREEMENT TERM TO WHICH THE CLAIM RELATES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EXCEPT FOR LIABILITY ARISING UNDER SECTIONS 5, 12, 13 AND 14, IN NO EVENT WILL EITHER PARTY HAVE ANY LIABILITY IN CONTRACT, TORT, OR OTHERWISE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFITS, REVENUE OR DATA), EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF ANY PROVISION OF THIS AGREEMENT, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL LICENSOR HAVE ANY LIABILITY FOR CLAIMS RELATING TO BUSINESS DECISIONS MADE BY LICENSEE IN RELIANCE UPON THE SOFTWARE, DATA, DOCUMENTATION, OR SERVICES PROVIDED. As to conflict of Limits of Liability, the BAA shall prevail. 16. Miscellaneous. a. Successor and Assigns. Neither party will assign the Agreement without the other's written consent, which consent shall not be unreasonably withheld, conditioned, or delayed. Notwithstanding the foregoing, (i) Licensor may assign this Agreement without Licensee's consent to an affiliate of Licensor, or to a successor to all or substantially all of its business, assets, and obligations; and (ii) upon written notice to Licensor, Licensee may assign this Agreement to a successor to all or substantially all of its business, assets, and obligations, provided (x) such entity is not deemed by Licensor to be a competitor of Licensor, and (y) such entity agrees in writing that it will be bound by the terms and conditions of this Agreement. b. Entire Agreement. This Agreement constitutes the entire agreement between the parties concerning the subject matter hereof. No amendment, modification, extension, or cancellation of this Agreement shall be binding on the parties unless mutually agreed to and executed in writing by each of the parties. C. Force Majeure. If the performance of Licensor under this Agreement is prevented, hindered, or otherwise made impractical by reason of flood, strike, war, acts of government, or any other casualty or cause beyond its control, then Licensor shall be excused from its performance to the extent and so long as it is prevented, hindered, or delayed by such event(s). Proprietary and Confidential ANJ sur Ina"r d. Governing Law. This Agreement shall be governed and construed under the laws of Palm Beach County, Florida without regard to its conflict of laws provisions. Neither party will contest transfer to the suit to Federal jurisdiction. e. Severability. If any one or more of the provisions contained in this Agreement shall, for any reason, be held to be invalid, illegal, or unenforceable in any respect, then to the maximum extent permitted by law, such invalidity, illegality, or unenforceability shall not affect any other provision of this Agreement. E Notices. All required notices will be delivered by reputable overnight delivery service to the principal place of business for each party as set forth herein. g. Survival of Terms. The terms set forth in Sections 11, 12, 13, 14, 15 and 16 shall survive the expiration or termination of this Agreement. h. Counterparts. This Agreement may be executed in counterparts, all of which, taken together, shall be deemed one (1) original. i. Israel. Licensor is not against the country of Israel or people of Israeli descent. j. Public Records. The City is public agency subject to Chapter 119, Florida Statutes. The Contractor shall comply with Florida's Public Records Law. Specifically, the Contractor shall: i. Keep and maintain public records required by the CITY to perform the service; ii. Upon request from the CITY's custodian of public records, provide the CITY with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in chapter 119, Fla. Stat. or as otherwise provided by law; iii. Ensure that public records that are exempt or that are confidential and exempt from public record disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and, following completion of the contract, Contractor shall destroy all copies of such confidential and exempt records remaining in its possession once the Contractor transfers the records in its possession to the CITY; and iv. Upon completion of the contract, Contractor shall transfer to the CITY, at no cost to the CITY, all public records in Contractor's possession All records stored electronically by Contractor must be provided to the CITY, upon request from the CITY's custodian of public records, in a format that is compatible with the information technology systems of the CITY. v. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS: Proprietary and Confidential (NJ (CITY CLERK) 3301 QUANTUM BLVD. BOYNTON BEACH, FLORIDA, 33435. 561-742-6061. CITYCLERK@BBFL.US k. Scrutinized Companies. By execution of this Agreement, in accordance with the requirements of F.S. 287-135 and F.S. 215.473, Contractor certifies that Contractor is not participating in a boycott of Israel. Contractor further certifies that Contractor is not on the Scrutinized Companies that Boycott Israel list, not on the Scrutinized Companies with Activities in Sudan List, and not on the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List, or has Contractor been engaged in business operations in Syria. Subject to limited exceptions provided in state law, the City will not contract for the provision of goods or services with any scrutinized company referred to above. Submitting a false certification shall be deemed a material breach of contract. The City shall provide notice, in writing, to Contractor of the City's determination concerning the false certification. Contractor shall have five (5) days from receipt of notice to refute the false certification allegation. If such false certification is discovered during the active contract term, Contractor shall have ninety (90) days following receipt of the notice to respond in writing and demonstrate that the determination of false certification was made in error. If Contractor does not demonstrate that the City's determination of false certification was made in error then the City shall have the right to terminate the contract and seek civil remedies pursuant to Section 287.135, Florida Statutes, as amended from time to time. NSURE, INC. CITY OF BOYNTON BEACH Signature: (I elQ Signature: Name: Michael Ciullo Title: CEO Name: Title: Date: 5/24/19 Date: Proprietary and Confidential BUSINESS ASSOCIATE AGREEMENT This Business Associate Agreement, dated May 24th , 2019, between City of Boynton Beach ("the Licensee") and Nsure, Inc. ("the Licensor") is executed for the purpose of ensuring that Licensor carries out its obligations to the Licensee in compliance with the privacy and security regulations pursuant to the Health Insurance Portability and Accountability Act of 1996, Subtitle F = Administrative Simplification, Sections 261, et seq., as amended ("HIPAA")(Pub. L. 104-191), including all pertinent regulations (45 CFR Parts 160 and 164 "Security and Privacy Regulations") issued by the U.S. Department of Health and Human Services as either have been amended by Subtitle D of the Health Information and Technology for Economic and Clinical Health Act (the "HITECH ACT"), as Title XIII of Division A and Title IV of Division B of the American Recovery and Reinvestment Act of 2009 (Pub. L. 111-5). This Agreement encompasses Licensor's assurance to protect the confidentiality, integrity, and security of any personally identifiable protected health information ("PHI") that is collected, processed or learned as a result of the services provided to the Licensee by Licensor, including any such information stored and transmitted electronically, referred to as electronic protected health information ("e -PHI"). Licensor agrees that it shall: 1. Not use or further disclose PHI except as permitted under this Agreement or required by law; 2. Use appropriate and commercially reasonable safeguards to prevent use or disclosure of PHI except as permitted by this Agreement and all applicable laws; 3. Work to mitigate, to the extent practicable, any harmful effect that is known to Licensor of a use or disclosure of PHI by Licensor in violation of this Agreement. 4. Report to the Licensee any unauthorized use or disclosure of PHI not provided for by this Agreement of which Licensor becomes aware; 5. Require that any agents or subcontractors to whom Licensor provides PHI, or who have access to PHI, agree to the same restrictions and conditions that apply to Licensor with respect to such PHI; 6. Provide an accounting of all unauthorized uses or disclosures of PHI made by Licensor as required under the HIPAA privacy rule or any breach of unsecured PHI as required by the Security and Privacy Regulations within 60 days; 7. Make its internal practices, books and records relating to the use and disclosure of PHI available to the Secretary of the Department of Health and Human Services for purposes of determining Licensor's and the Licensee's compliance with HIPAA and the Security and Privacy Regulations; The specific uses and disclosures of PHI that may be made by Licensor on behalf of the Licensee include: Proprietary and Confidential Aonwft [NJ sur 1. Receipt and storage of e -PHI related to billing claims resulting from services provided by customers of the Licensee; 2. The preparation of invoices to patients, carriers, insurers and others responsible for payment or reimbursement of the services provided by customers of the Licensee; 3. Transfer of e -PHI with claims data sent to carriers and insurers via electronic means including via use of a medical billing Clearinghouse. Licensor shall assume the following obligations regarding electronic Protected Health Information (e -PHI): 1. Licensor shall implement commercially reasonable administrative, physical and technical safeguards designed to protect the confidentiality, integrity and availability of the e -PHI that it creates, receives, maintains or transmits on behalf of the Licensee. 2. Licensor shall require that any agent, including a subcontractor, to whom it provides a -PHI that was created, received, maintained or transmitted on behalf of the Licensee, agrees to implement commercially reasonable administrative, physical and technical safeguards designed to protect the confidentiality, integrity and availability of such e -PHI. 3. Licensor agrees to alert the Licensee of any security incident (as defined by the HIPAA Security Rule) or breach (as defined by the Security and Privacy Regulations) of which it becomes aware, and the steps it has taken to mitigate any potential security compromise that may have occurred, and provide a report to the Licensee of any loss of data or other information system compromise as a result of the incident. IN WITNESS WHEREOF, the undersigned have caused this Agreement to be executed by their duly authorized agents. NSURE, INC. Agent: Michael Ciullo Title: CEO MOP Date: 5/24/19 CITY OF BOYNTON BEACH Agent: Title: Date: io Proprietary and Confidential Adomm sure LW Company Information Company Name: Company Address: Company City: AP Contact: AP Email Address: Banking Information Bank Name: ABA Routing #: Account #: ACH AUTHORIZATION FORM State: Zip Code: Phone Account Type: ❑ Checking ❑ Savings (Check One) Company Authorization Please sign below to confirm that you are authorizing to begin transferring payments for your invoices to/from the account mentioned above. Signature Printed Name Title Date 11 Proprietary and Confidential