Minutes 07-24-19 MINUTES OF THE LIBRARY BOARD MEETING
HELD ON WEDNESDAY, JULY 24, 2019, AT 6:00 P.M.
AT THE INTRACOASTAL PARK CLUBHOUSE
2240 N. FEDERAL HIGHWAY, BOYNTON BEACH, Florida
PRESENT:
Deborah Hoban Craig Clark, Library Director
Dr. Bethanie Gor Jeannie Taylor, Assistant Library Director
George Feldman
Robyn Boucard
ABSENT:
John Welter, Chair
Dr. Hayden-Adeyemo
Tracy Tebo
1. Call to Order
Dr. Gorny ran the meeting due to the Chair and Vice Chair being absent. The meeting
was called to order at 6:02 p.m.
II. Approval of Minutes — May 22, 2019 & June 26, 2019
There was agreement to table the June minutes tot next meeting.
There was a change tote May meeting on page three as follows:
"Mr. Clark advised it would be ideal to have an unrestricted endowment for library
programming. Dr. Gorny and Chair Welter thought it would be a good function for the
Library Board."
Motion
Dr. Gorny moved to approve the May minutes as amended. Ms. Hoban seconded the
motion. The motion unanimously passed.
Ill. Correspondence and Communications
None.
IV. Public Audience (individual Speakers Will Be Limited to 3 Minute Presentations)
Meeting i
Library r
Boynton Beach, Florida July 24, 2019
None.
V. Chair's Report
None
VI. Unfinished Business:
Library Construction Update
Mr. Clark noted there was a Boynton Beach Town Square Redevelopment update for
June 2019, which he reviewed. The exterior construction was moving along. The first
floor children's and teen area will have vinyl wood looking flooring and the upstairs would
have carpet squares. Mr. Clark will make a presentation to the City Commission in
September and wanted the Board to preview the items he would like to purchase for the
new Library. He wanted to purchase an automated materials return handling return
system from the same company that has the self-check system. It will be accessible
outside the building near the entrance to the Children's Library. When patrons have items
to return, the window will open and patrons can stack the materials at one time. The
system brings and checks the materials in, and drops them into different bins based on
what the Library has established. Examples of sorting abilities are the materials could be
deposited into bins designated for the Children's Library or the first floor Young Adult
section books, second floor fiction, or into bins for items that are on hold for other patrons.
The equipment is programmable. All Library materials will have Radio Frequency
Identification (RFID) tags and the machine will recognize the tag and know where the
book should be returned. A brief video about the equipment was viewed. Patron training
on how to use the automatic materials return equipment, and the self-check would be
needed.
Mr. Clark commented the City Manager added a new Library position to the budget that
Mr. Clark has wanted for the last six years and he announced having the return and the
self-check systems would enable the Library to return to Friday hours. He noted patrons
can pay fines with cash and credit cards and receive receipts. Patrons can download
eBooks into RD Digital. Many people do not like to use equipment because they think it
replaces staff. The members viewed a video regarding the self-check system. Ms. Hoban
asked if there was a way to market the system as not replacing staff. Mr. Clark advised
he would present it to the City Commission that way. If patrons use the systems, staff will
be available to interact with them on the floor. He thought any touch point system would
be welcoming.
The members viewed a short video on the self-check payment options for library users,
which can provide receipts. Patrons can also check out items on their phones. There is a
desensitizer at the exit door. Patrons can set their items there, and because of the ILS
system, the equipment will recognize the items are checked out and turn off the alarm.
Mr. Clark noted the Library will be issuing new Library cards to patrons, which are needed
to access the system and access the return. If someone forgets to check out or steal an
item, an alarm will sound and the equipment will indicate the title of the item that was not
Meeting Minutes
Library Advisory Board
Boynton Beach, Florida July 24, 2019
checked out. Mr. Clark emphasized that is why the Radio Frequency Identification(RFID)
tags are so important. The equipment reads the tags. Mr. Clark obtained a $83,991 grant
is would pay for most of equipment except fort RFID gates, tags, and seven
administrative terminals. The total cost will be $105K.
Mr. Clark explained the Library would like to move forward with lending laptops as
opposed to having multiple fixed computer stations. He spoke about Laptops Anytime,
is is a self-check kiosk for laptops. The members viewed a short video out the
kiosk. Mr. Clark explained there will be one in the adult area, one in the teen area, and
mostly like 18 laptops oneach floor. The system will recognize a teen checking out an
its as opposed to an adult. Each laptop will have an RFID to on it to keep track of
where it is. The laptops can be checked out, but can only be used in the building. There
will be 20 fixed computers for kids and 20 or 24 fixed computers for adults. The Library is
moving from a passive customer service model to a proactive one. There will now be
only one Librarian behind the desk as opposed to four.
Mr. Clark explained new equipment will be included in an opening press release. The City
is working on information kiosks which will include all the departments in the Library/City
Hall. Mr. Clark did not know what it would look like, but it would have some information.
Mr. Clark announced he already has the funds for the laptops and he had been identifying
funds for the automated return. He had been saving the State Aid to Library fuds. Mr.
Clark anticipated an increase in the State Aid to Library funding next year. This year, they
of $60K.
Career Online High School (COHS) Update
Ms. Taylor advised there are two more near graduates, which would be the sixth and
seventh students to graduate from the program. Library staff also awarded a scholarship
to another student and another student was taking the prerequisite course. to hoped
to present the graduates to the it Commission and present the with Certificates of
Accomplishment. Ms. Taylor explained the students can take the class for up to 18
months. If the student doesn't have a valid reason for an extension, they are removed
from the course.
Currently Recruiting — Library Page PT, Customer Services, Youth Services
Mr. Clark stated a conditional offer was made for the part-time Library Page position and
staff was waiting for the background check to come back. There are two senior Librarian
positions available. A question was posed if the staff at the temporary location would be
adequate for the new location and if not, for at areas. Mr. Clark explained the above
were two supervisor positions. Twenty applicants that are being reviewed. After the three
positions are filled, the Library would be fully staffed. If the City Commission approves
the additional full-time Librarian positions, they of start in the next fiscal year. One
would manage the maker activities in the Library. They need more staff on Fridays and
Saturday to manage the crowds. Mr. Clark thought there would be enough coverage with
the new systems and the third Librarian.
3
Meeting Minutes
Library i
Boynton Beach, Florida July 24, 2019
LSTA Innovation Grant— Internet Hotspots
Mr. Clark showed the members one of the Hotspots and advised staff was developing a
policy on the use. The Hotspots will be catalogued and they have to be checked out. If
lost, the borrower has to pay $100. He noted the Hotspots are for adults only and the
laptops would be lightweight.
LSTA Grant— Upgrade to RFID
Mr. Clark announced he received confirmation the Library Services and Technology Act
grant for the above was approved by the Secretary of State.
Summer Reading Club
Ms. Taylor explained 91 youth up to the 5t" grade signed up and 21 completed the Club.
She reviewed the participation rates for the teens and noted there are teen volunteers
managing the program. Mr. Clark pointed out attendance had dropped at the Library, but
it was anticipated attendance would increase when the new Library is finished.
VII. New Business:
Library Fines Discussion
Dr. Gorny noted Mr. Welter was interested in this item and there was agreement to table
the item. Dr. Gorny suggested members wanting to know more about fines can go online
to Slate.com which has an article called "Long Overdue: Why Libraries are Eliminating
Late Fees". Another article to reference was on the Illinois Library Association Website:
"Libraries say Goodbye to Overdue Charges". There will be pros and cons in each article.
Dr. Gorny looked at the websites two years ago and there was not a lot out there at that
time. It was noted FAU instituted the new policy. Miami/Dade County Libraries did as well
and was forgoing $1 million a year. The biggest reason libraries instituted the policy was
to take away roadblocks and the fines are costly to collect. Dr. Gorny thought it was worth
the conversation after reviewing the information. Mr. Welter had handed out information
at the last meeting. Mr. Clark indicated funds collected go into the General Fund and there
was another article on American Libraries Online. There was an organization pursuing
Libraries to stop collecting funds and the movement is gaining traction around the country.
VIII. Library Director's Report/Statistics
Monthly Report for June 2019
News/Media Coverage
Mr. Feldman noted collections dropped and learned it was because the Library was
closed for four weeks
Meeting Minutes
Library Advisory Board
Boynton Beach, Florida July 24, 2019
IX Announcements
Next Library Board Meeting—Sept. 25, 2019, at Intracoastal Park. August Meeting
Cancelled
X. Adjournment
Motion
Ms. Boucard moved to adjourn. Ms. Hoban seconded the motion. The motion
unanimously passed. The meeting was adjourned at 7:06 p.m.
oat,
Catherin herry
Minutes Specialist
5
More libraries are going fine-free.That's good for everyone. -The Washington Post 6/26/19,4:34 PM
More libraries are going fine-free.
That's good for everyone.
Editorial Board June 17, 2018
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IN AN era when e-books and new forms of entertainment have threatened
to drive down library use, public libraries are increasingly looking to
modernize and innovate. Some have turned to e-books or digital literacy
programs to reach more patrons. Others have opted for a different
approach: They have gotten rid of the pesky late fees that drive borrowers
away.
Last week, the Enoch Pratt Free Library in Baltimore announced it was
eliminating fines on overdue books and materials. Though borrowers are still
responsible for replacement costs for lost items, the Pratt erased $186,000
in outstanding penalties for 26,000 borrowers and reinstated 13,000 users
haps://www.washingtonpost.com/opinions/2018/06/15/7ad6f80e-709d-11e8-afd5-778aca903bbe_story.html?utm_term=.2f2a94731739 Page 1 of 3
More libraries are going fine-free.That's good for everyone. -The Washington Post 6/26/19,4:34 PM
whose cards were previously blocked due to unpaid fines. In doing so, it
joined a growing number of libraries across the country that have decided
to go fine-free.
Eliminating these fines serves a laudable purpose: The policy can expand
access to library services among groups that might otherwise struggle to
return materials on time or keep up with payments, including low-income
families, people with disabilities and the elderly. In some cases, as patrons
return, fine-free policies can actually work to improve library circulation —
and even the library's bottom line. The Pratt, for example, relies on library
fines for less than a quarter of a percent of its annual budget, a figure it
believes it could largely save in reduced staff time collecting and processing
fines.
Proponents of library fines argue that they incentivize borrowers to return
books on time and teach personal responsibility. But there is little evidence
that fines have any effect on the timely return of library materials. In fact,
much of the existing research suggests that they do not affect overdue
rates and instead deter readers from borrowing materials in the first place.
Libraries have also found that fines heavily affect low-income families and
children, excluding the very patrons who rely on libraries the most.
Not every library can afford to follow in the Pratt's footsteps and jettison
fines altogether. Many library systems depend heavily on income from fines
to cover their regular expenses. Others might find it more viable to eliminate
a subset of fines, such as fines on children's books. Regardless, the
experiences of libraries that have successfully implemented fine-free
programs offer food for thought for other networks. Perhaps the days of
relentless overdue notices and droves of blocked users are coming to an
end.
https://www.weshingtonpost.com/opinions/2018/06/15/7ad6f80e-709d-11e8-afd5-778aca903bbe_story.html?utm_term=.2f2a94731739 Page 2 of 3
More libraries are going fine-free.That's good for everyone. -The Washington Post 6/26/19, 4:34 PM
Read more:
Steve Barker: A library where everybody knows your name
Richard Reyes-Gavilan: How a public library set me free
The Post's View: Readers win when libraries add e-books, but preserve
print, as well
Stephan Barker: Libraries help close the digital divide
https://www.washingtonpost.com/opinions/2018/06/15/7ad6f80e-709d-11e8-afd5-778aca903bbe_story.html?utm_term=.2f2a94731739 Page 3 of 3
Librarians are realizing that overdue fines undercut libraries'missions. 6/26/19, 4:33 PM
Long Overdue
Why public libraries are finally eliminating the late-
return fine.
Ruth Graham Feb 06, 201710:11 AM
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A thing of the past?
Photo illustration by Slate. Images via jmbatt, simo988/iStock.
In 1906, a reporter for the Detroit Free Press described a scene that had
become all too common at the city's public libraries. A child hands an
overdue book to a stern librarian perched behind a desk, and with a "sinister
expression," the librarian demands payment of a late fine. In some cases,
https://slate.com/culture/2017/02/librarians-are-realizing-that-overdue-fines-undercut-libraries-missions.html Page 1 of 5
Librarians are realizing that overdue fines undercut libraries'missions. 6/26/19,4:33 PM
the child grumbles and pays the penny or two. But in others—often at the
city's smaller, poorer library branches—the offender cannot pay, and his
borrowing privileges are revoked. "Scarcely a day passes but it does not
leave its record of tears and sighs and vain regrets in little hearts," the
reporter lamented.
More than a century later, similar dramas are still enacted in libraries across
the country every day. In some districts, up to 35 percent of patrons have
had their borrowing privileges revoked because of unpaid fines. Only these
days, it's librarians themselves who often lament what the Detroit reporter
called "a tragedy enacted in this little court of equity." Now some libraries
are deciding that the money isn't worth the hassle—not only that, but that
fining patrons works against everything that public libraries ought to stand
for.
Library fines in most places remain quaintly low, sometimes just 10 cents
per day. But one user's nominal is another's exorbitant. If a child checks out
10 picture books, the kind of haul librarians love to encourage, and then his
mother's work schedule prevents her from returning them for a week past
the due date, that's $7. For middle-class patrons, that may feel like a slap on
the wrist, or even a feel-good donation. For low-income users, however, it
can be a prohibitively expensive penalty. With unpredictable costs hovering
over each checkout, too many families decide it's safer not to use the library
at all. As one California mother told the New York Times last spring, "I try to
explain to [my daughter], 'Don't take books out. It's so expensive: "
The good news is that librarians are noticing. Since 2010, districts in
northern Illinois, Massachusetts, California, and Ohio—to name a few—have
eliminated some or all late fines. Others are dramatically lowering penalties
for late returns; last year, San Jose, California, halved daily fines to 25 cents
and slashed the maximum payment per item to $5 from $20. The American
https://slate.com/culture/2017/02/librarians-are-realizing-that-overdue-fines-undercut-libraries-missions.html Page 2 of 5
Librarians are realizing that overdue fines undercut libraries'missions. 6/26/19,4:33 PM
Library Association issued a policy brief on services for the poor in 2012
whose first point was a vow to promote the removal of fees and fines. Is this
"the end of overdue fines?" wondered the Public Library Association as the
trend continued to gather steam a few years later.
In Columbus, Ohio, the library board
announced in December that it would
eliminate overdue fines starting on Jan. �` h
1. The move came when the board
realized that fines not only weren't
encouraging the timely return ofy
. P
materials—the little existing research on
the topic suggests that small fees do not affect overdue rates—but that
fines were actively working against the library's very reason for existence.
"We've shut off access to the library when one of our staunchest principles
is trying to provide the widest access to materials that we can," the
system's CEO, Patrick Losinski, said. "We just felt fines ultimately were
counter to the overall purpose and vision of our library." Instead of issuing
daily fines, the library now blocks borrowing privileges for anyone with
material more than 21 days late and charges replacement fees after 35 days
that are refunded if the item is returned. It already offers a separate kids'
card, which allows children to borrow up to three books at a time and
doesn't charge overdue fines.
Late fines and replacement fees can have a huge cost to the communities
libraries are meant to serve. Low-income children are dramatically less likely
to have access to books at home or to spend time reading with their
parents. A study conducted in the 1990s found that the average child in
Beverly Hills, California, had four times as many books at home as the
average child in Compton, California, had in her classroom library. (The
average Compton kid, meanwhile, had 2.7 books at home.) More recent
https://slate.com/culture/2017/02/librarians-are-realizing-that-overdue-fines-undercut-libraries-missions.html Page 3 of 5
Librarians are realizing that overdue fines undercut libraries'missions. 6/26/19, 4:33 PM
research has identified many poor neighborhoods as "book deserts," with
dramatically fewer reading resources than wealthier areas. "We're
disproportionately affecting the people we're most interested in getting to
the library," said Meg DePriest, the author of a 2016 white paper
recommending that Colorado libraries eliminate fines on children's
materials, "the people who can't afford to buy books themselves."
This is a conversation that has been percolating among librarians for several
decades now. In her 2005 journal article on libraries and "socially excluded
communities," librarian Annette DeFaveri described a scenario in which a
mother is charged $25 for a lost children's book:
If the library does not charge for the damaged book, it loses about
$25.00. ... [But] it will cost the library more than $25.00 to convince this
mother to return to the library. It will cost the library more than $25.00 to
persuade this mother that the library is a welcoming community place
willing to mount literacy programs aimed at her children, who will not
benefit from regular library visits and programs. And when these children
are adults, it will cost the library more than $25.00 to convince them that
the library is a welcoming and supportive place for their children.
Eliminating fines, of course, also eliminates a revenue stream for a public
institution that is often underfunded. The Columbus library system expects
to forfeit between $500,000 and $600,000 this year. But that represents
less than 1 percent of its overall budget. In fact, fines rarely make up a
meaningful source of income for library systems.
In the summer of 2015, the 13 libraries of the High Plains Library District in
northern Colorado decided to eliminate almost all their late fines. The
district has now had about 18 months to assess what it means to survive
only on fines from DVDs and lost-material fees. Naturally, revenue from
https://slate.com/culture/2017/02/librarians-are-realizing-that-overdue-fines-undercut-libraries-missions.html Page 4 of 5
Librarians are realizing that overdue fines undercut libraries'missions. 6/26/19, 4:33 PM
fines and fees dropped, from about $180,000 in 2014 to an estimated
$95,000 last year. But the system also got rid of most of its expensive
credit-card machines and stopped leasing a change-counting machine that
it had needed to process the avalanche of dimes and quarters. Executive
director Janine Reid says the overall financial impact has been neutral.
Meanwhile, circulation rose, including a 16 percent rise within the children's
department. Staff members are happy, because they no longer spend time
locked in awkward exchanges with patrons who are angry, distraught, or
indignant about their overdue fines. And the fear that fines were the only
thing between civilization and chaos has proved unfounded: 95 percent of
materials are returned within a week of their due date.
Free public libraries are so interwoven into American life that it can be hard
to appreciate their radical premise: Anyone in town can take home any
book, for free. Overdue fines have always operated as a hedge on that
communal trust, the nagging little stick that comes with the big, beautiful
carrot. Fines imply that a library's mission is not only to encourage reading
but to perform a kind of moral instruction. But does it make sense for
libraries to perform both of those jobs? "We've had 150 years to try to teach
customers timeliness or responsibility, and I don't know that that's our
greatest success story," said Losinski, a few days after his library system
abandoned late fees. Reid put it more simply when she explained the
message she wanted residents of High Plains to take away: "We trust you."
https://slate.com/culture/2017/02/librarians-are-realizing-that-overdue-fines-undercut-libraries-missions.html Page 5 of 5
No Shame. No Blame. No Fines. I Denver Public Library 6/26/19, 4:32 PM
No Shame. No Blame. No Fines.
0 � The Denver Public Librarygoes fine free.
•• We get it: sometimes it's hard to return materials to the library. Schedules change; work
. . % calls; it snows. In short, life gets in the way. But being fined for late returns can be
. 1 ..: . ,0 E �
'� frustrating enough to make people not want to borrow again from the library. We want
,„
�; people to access our materials, so we set out to change the way we do business and we
s � think you'll be pleased.
Be inninren. 1 �019 th D neer Public Lib will discontinue charging
(https://www.denverlibrary. rie ��lprts2Q1f /in %zutre96z0Web%2.0aph �g
'ocunlate erg m� tCustomers
existing overdue balances so they can start fresh. That means that when life gets in the
way and you return items a few days late,you can do so without worrying about
overdue fines. Even if you have an overdue item that prevents you from checking more
items out,just return the book and you will be back to borrowing!
Why the change? Libraries are about providing access, and going fine free is one more
way we're increasing access to our collections and services. Going fine free is a growing
trend in American libraries, resulting in increased visits and circulation.That's music to a
librarian's ears.
The Denver Public Library believes in free and equal access for all. That includes free
access to books, movies, music and everything else you can check out with your library
card. Access has a dividend for Denver-we all benefit from a curious and engaged
community. Increasing library use and increasing material circulation is a win-win for all.
"Eliminating overdue fines is paramount to providing equitable access for all customers,"
says City Librarian Michelle Jeske. 'Too often, fines penalize the most vulnerable families
and individuals who can least afford them; we want to reverse this trend and get
community members back into our buildings to use materials and enhance their quality
of life and education."
So how do materials get returned?
Customers should make a habit of always returning items on or before the due date. It's
not just the right thing to do, it's how libraries work.To give an extra push, customer
accounts are blocked from further checkout when one or more items reach 14 days
overdue. There is still a consequence for not returning an item on time, but it will not be
in the form of overdue fines. Your account will be unblocked if you just get those
overdue items back ASAP.
Read below if you'd like more information on going fine free. Otherwise, we can't wait to
see some smiling faces we haven't seen in a while!
https://www.denverlibrary.org/fine-free Page 1 of 3
No Shame. No Blame. No Fines. I Denver Public Library 6/26/19, 4:32 PM
Fine Free Q&A
What's the difference between fines and fees?
Fines are a daily penalty assessed for late return of library items. It's telling you you're
naughty, after the fact.That isn't useful and we aren't doing it anymore.
Fees are replacement charges assessed for true material loss for unreturned or
damaged items and may include fees resulting from collection referral. Fees are still
included as part of our return policy.
You say that many customers have had their fines forgiven.Am l included?
Overdue fines for late returns have been eliminated; however, customers who have lost
or damaged materials or collection fees may need to settle their account to reinstate
borrowing privileges.The easiest way to find out if you have a remaining balance is to
login to your library card account at denverlibrary.org (http://denverlibrary.org) or
stop into your local branch and talk with a staff member. Please be sure to bring your
photo ID or library card.
What happens if I don't return my items by the due date?
You'll be blocked from checking out more items on the 14th day overdue.
Will l be charged anything?
You won't be charged overdue fines for late returns. Keep in mind though that items are
considered Lost on the 28th day overdue and you will be billed replacement fees for
those items at that point.
I didn't really lose these items, can I still bring them back?
Yes! Please do so ASAP. Those replacement fees will automatically drop off your
account and you'll be back to borrowing.
So, no matter how late I return items, I'll never be charged a fee?
Well, no. If you wait too long, your account may be referred to a collection agency. We
want our stuff back so other customers can use them, too! Accounts are referred to
collections on the 56th day overdue. At that point, a non-negotiable $10 fee is assessed
to cover costs we incur pursuing collection action.
Borrowing privileges may be curtailed for customers who are habitually late returning
library items.
How much money did the library make from late fees?
In 2018, fine revenue accounted for$110,339 in citywide revenue. However,fine
revenue is returned directly to the city's general fund; it is not returned to the library.
Library fine revenue accounts for less than 0.2 percent of all fines collected by the city.
https://www.denverlibrary.org/fine-free Page 2 of 3
No Shame. No Blame. No Fines. I Denver Public Library 6/26/19,4:32 PM
How was the decision made to go fine free?
The Denver Public Library has never charged late fees for seniors. In 2008, we stopped
collecting fines for kids materials and in 2014, for young adult materials.These actions
helped remove barriers to library use and positively impacted borrowing for many
customers. In 2016, we began auto-renewals for many materials, further helping
customers avoid fees. In 2018, the library formally asked the Denver Public Library
Commission for approval to end overdue fine collection, an item that was approved by
the Commission in October 2018. The City of Denver approved the change as part of the
2019 budget process
Categories: Library News (/category/blog-categories/library-news)
Tags: fine free (/category/free-tagging/fine-free) • late returns (/category/free-
tagging/late-returns) • library goes fine free (/category/free-tagging/library-goes-
fine-free) • DPL fine free (/category/free-tagging/dpl-fine-free) • overdue books
(/category/free-tagging/overdue-books) • fees (/category/free-tagging/fees)
Written by ChrisH(/users/chrish)on December 5, 2018
https://www.denverlibrary.org/fine-free Page 3 of 3