Agenda 01-22-20 City of Boynton Beach
BOYNTON BEACH CITY LIBRARY
115 N. Federal Highway
Boynton Beach, FL 33435
LIBRARY ADVISORY BOARD
AGENDA
Date: January 22, 2020
Location/Time: INTRACOASTAL PARK CLUBHOUSE, 1st FLOOR, 6:00 P.M.
I. Call to Order—Annual Election of Board Officers—Chair, Vice Chair, Secretary
ll. Approval of Minutes—July 24, 2019 (Tabled) & September 2019, (No meeting Oct or Dec)
III. Correspondence and Communications
IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations)
V. Chair's Report
VI. Unfinished Business:
Library Construction - Update
Career Online High School (CONS) - Update
Library Fine Free Policy - Status
RFID Re-tagging Project- Update
VII. New Business:
New Library Staff—Kat Green, Senior Librarian YS& Joyce Pernicone, Senior Librarian Customer
Relations and Wesley Alexandre, Library Page
Vacant Positions: Digital/Maker Librarian; Teen Services Librarian — Interviews forthcoming
New Databases: Knowledge City, NoveList and Bibliotheca's Cloud Library
VIII. Library Director's Report/Statistics
Monthly Report for September 2019, October 2019, November 2019, December 2019
News/Media Coverage
IX. Announcements
Next Library Board Meeting — February 26, 2020 at Intracoastal Park, 15t Flpor
k
X. Adjournment
NOTICE
IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER
CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND, FOR SUCH PURPOSE,
HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE,WHICH RECORD INCLUDES
THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED.(F.S. 286.0105)
THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN
INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE,
PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561) 742-6060 OR(TTY)
1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY
ACCOMMODATE YOUR REQUEST.
ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB
SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN
BE OBTAINED FROM THE OFFICE OF THE CITY CLERK.
c
c
MINUTES OF THE LIBRARY
WEDNESDAY,HELD ON JULY 24, 2019, AT 6:00P.M.
AT THE INTRACOASTAL PARK CLUBHOUSE
HIGHWAY,2240 N. FEDERAL 1 ri
PRESENT:
Deborah Hoban Craig Clark, Library Director
Dr. Bethanie Gomy Jeannie Taylor, Assistant Library Director
George Feldman
Robyn Boucard
A13SENT:
John Welter, Chair
Dr. Hayden-Adeyemo
Tracy Tebo
I. Call to Order
Dr. Gorny ran the meeting due to the Chair and Vice Chair being absent. The meeting
was called to order at 6:02 p.m.
II. Approval of Minutes— May 22, 2019 &June 26, 2019
There was agreement to table the June minutes to the next meeting.
There was a change to the May meeting on page three as follows:
"Mr. Clark advised it would be ideal to have an unrestricted endowment for library
programming. Dr. Gomy and Chair Welter thought it would be a good function for the
Library Board."
Motion
Dr. Gomy moved to approve the May minutes as amended. Ms. Hoban seconded the
motion. The motion unanimously passed.
Ill. Correspondence and Communications
None.
IV. Public Audience (individual Speakers Will Be Limited to 3 Minute Presentations)
Meeting Minutes
Library Advisory Board
Boynton Beach, Florida July 24, 2019
None.
V. Chair's Report
None
V11. Unfinished Business:
Library Construction Update
Mr. Clark of there was a Boynton Beach Town Square Redevelopment update for
June 2019, which he reviewed. The exterior construction was moving along. The fir-st
floor children's and teen area will have vinyl wood looking flooring and the upstairs would
have carpet squares. Mr. Clark will make a presentation to the City Commission in
September and wanted the Board to preview the it he would like to purchase for the
new Library, He wanted to purchase an automated materials return handling return
system from the same company that has the self-check system. It will be accessible
outside the building near the entrance to the Children's Library. When patrons have items
to return, the window will open and patrons can stack the materials at one time. The
system brings and checks the materials in, and drops them into dfferent bins based on
what the Library has established. Examples of sorting abilities are the materials could be
deposited into bins designated for the Children's Library or the first floor Young Adult
section books, second floor fiction, or into bins for items that are on hold for other patrons.
The equipment is programmable. All Library materials will have Radio Frequency
Identification (RFID) tags and the machine will recognize the tag and know where the
book should be returned. A brief video about the equipment was viewed. Patron training
on how to use the automatic materials return equipment, and the self-check would be
needed.
Mr. Clark commented the City Manager added a new Library position to the budget that
Mr. Clark has wanted for the last six years and he announced having the return and the
seI f-check systems would enable the Library to return to Friday hours. He noted patrons
can pay fines with cash and credit cards and receive receipts. Patrons can download
eBooks into RD Digital. Many people do not like to use equipment because they think it
replaces staff. The members viewed a video regarding the self-check system. Ms. Hoban
asked if there was a way to market the system as not replacing staff. Mr. Clark advised
he would present it to the City Commission that way. If patrons use the systems, staff will
be available to interact with them on the floor. He thought any touch point system would
be welcoming.
The members viewed a short video on the self-check payment options for library users,
which can provide receipts. Patrons can also check out it on their phones, There is a
desensitizer at the exit door. Patrons can set their it there, and because of the ILS
system, the equipment will recognize the items are checked out and turn off the alarm.
® Clark noted the Library will be issuing new Library cards to patrons,which are needed
to access the system and access the return. If someone forgets to check out or steal an
item, an alarm will sound and the equipment will indicate the title of the it that was not
2
Meeting Minutes
Library Advisory Board
Boynton Beach, Florida July , 2019
checked out. Mr. Clark emphasized that is why the Radio Frequency Identification(RFID)
tags are so important. The equipment reads the tags. Mr. Clark obtained a $83,991 grant
which would pay for most of equipment except for the RFID gates, tags, and seven
administrative terminals. The total cost will be $105K.
Mr. Clark explained the Library would like to move forward with lending laptops as
opposed to having multiple fixed computer stations. He spoke about Laptops Anytime,
which is a self-check kiosk for laptops. The members viewed a short video about the
kiosk. Mr. Clark explained there will be one in the adult area, one in the teen area, and
mostly like 18 laptops on each floor. The system will recognize a teen checking out an
Rem as opposed to an adult. Each laptop will have an RFID tag on it to keep track of
ere it is. The laptops can be checked out, but can only be used in the building. There
will be 20 fixed computers for kids and 20 or 24 fixed computers for adults. The Library is
moving from a passive customer service model to a proactive one. There will now be
only one Librarian behind the desk as opposed to four.
Mr. Clark explained new equipment will be included in an opening press release. The City
is working on information kiosks which will include all the departments in the Library/City
Mall. Mr. Clark did not know what it would look like, but it would have some information.
Mr. Clark announced he already has the funds for the laptops and he had been identifying
funds for the automated return. He had been saving the State Aid to Library fuds. Mr.
Clark anticipated an increase in the State Aid to Library funding next year. This year,they
got$60K.
Career Online High School (CORS) Update
Ms. Taylor advised there are two more near graduates, which would be the sixth and
seventh students to graduate from the program. Library staff also awarded a scholarship
to another student and another student was taking the prerequisite course. Staff hoped
to present the graduates to the City Commission and present them with Certificates of
Accomplishment. Ms. Taylor explained the students can take the class for up to 18
months. If the student doesn't have a valid reason for an extension, they are removed
from the course.
Currently Recruiting —Library Page PT, Customer Services, Youth Services
Mr. Clark stated a conditional offer was made for the part-time Library Page position and
staff was waiting for the background check to come back. There are two senior Librarian
positions available. A question was posed if the staff at the temporary location would be
adequate for the new location and if not, for what areas. Mr. Clark explained the above
were two supervisor positions.Twenty applicants that are being reviewed. After the three
positions are filled, the Library would be fully staffed. If the City Commission approves
the additional full-time Librarian positions, they would start in the next fiscal year. One
would manage the maker activities in the Library. They need more staff on Fridays and
Saturday to manage the crowds. Mr. Clark thought there would be enough coverage with
the new systems and the third Librarian.
3
Meeting int
Library AdvisoryBoard
Beach,Boynton Florida July 24, 2019
LSTA Innovation Grant— Internet Hotspots
Mr. Clark showed the members one of the Hotspots and advised staff was developing a
policy on the use. The Hotspots will be catalogued and they have to be checked out. If
lost, the borrower has to pay $100. He noted the Hotspots are for adults only and the
laptops would be lightweight.
LSTA Grant— Upgrade to RFID
Mr. Clark announced he received confirmation the Library Services and Technology Act
grant for the above was approved by the Secretary of State.
Summer Reading Club
Ms. Taylor explained 91 youth up to the 5th grade signed up and 21 completed the Club.
She reviewed the participation rates for the teens and noted there are teen volunteers
managing the program. Mr. Clark pointed out attendance had dropped at the Library, but
it was anticipated attendance would increase when the new Library is finished.
VII. New Business:
Library Fines Discussion
Dr. Gorny noted Mr. Welter was interested in this item and there was agreement to table
the item. Dr. Gorny suggested members wanting to know more about fines can go online
to Slate.com which has an article called "Long Overdue: Why Libraries are Eliminating
Late Fees". Another article to reference was on the Illinois Library Association Website:
"Libraries say Goodbye to Overdue Charges". There will be pros and cons in each article.
Dr. Gorny looked at the websites two years ago and there was not a lot out there at that
time. It was noted FAU instituted the new policy. Miami/Dade County Libraries did as well
and was forgoing 1 million a year. The biggest reason libraries instituted the policy was
to take away roadblocks and the fines are costly to collect. Dr. Gomy thought it was worth
the conversation after reviewing the information. Mr. Welter had handed out information
at the last meeting. Mr. Clark indicated funds collected go into the General Fund and there
was another article on American Libraries Online. There was an organization pursuing
Libraries to stop collecting funds and the movement is gaining traction around the country.
VIII. Library Director'sReport/Statistics
Monthly Report for June 2019
News/Media Coverage
Mr. Feldman noted collections dropped and learned it was because the Library was
closed for four weeks
4
Meeting Minutes
Library Advisory Board
Boynton each, Florida July 24, 2019
IX. Announcements
Next Library Board Meeting—Sept. 25, 2019, at Intracoastal Park. August Meeting
Cancelled
X. Adjournment
Motion
Ms. Boucard moved to adjourn. Ms. Hoban seconded the motion. The motion
unanimously passed. The meeting was adjourned at 7:06 p.m.
Catherine Cherry
Minutes Specialist
MINUTES OF THE LIBRARY BOARD MEETING
HELD ON
WEDNESDAY, SEPTEMBER 25, 2019, P.M.
FLORIDAAT THE INTRACOASTAL PARK CLUBHOUSE
2240 N. FEDERAL HIGHWAY, BOYNTON BEACH,
John Welter, Chair Craig Clark, Library Director
Dr. Hayden-Adeyemo, Viceit Jeannie Taylor, Assistant Library Director
George I
Robin oucr
Tracy Tebo
I. Call to Order
Chair Welter called the meeting to order at 6:05 p.m.
II. Approval of Minutes —June 26, 2019 & July 24, 2019
There was a clarification to the June 26, 2019 minutes. On Page 2, second paragraph,
second line add: "Ms. T bo participated in Food for Forgiveness . . ." Also in the same
paragraph, line 6, add: "Some students do not graduate from hi h school because of
outstanding library obligations . . ."
Motion
Ms. Boucard moved to approve the June minutes as amended. The motion was duly
seconded and unanimously passed
The July minutes were tabled.
III. Correspondence and Communications
Chair Welter apologized for his absence at the last meeting. He had to travel for work
unexpectedly. He noted Dr. Gorny resigned from the Board and she had prompted him
to bring literature to the meetings supporting no fine libraries. He was saddened to see
her go.
Public Audience (individual Speakers Will Be Limitedto 3 Minute
Presentations)
None.
Meeting
Library
FloridaBoynton Beach, , 2019
V. Chair's Report
Chair Welter stated how wonderful he and his family's experiences have been at the
temporary Library during the past months. They had been patronizing the Library far
more frequently and his son is devouring some collections. He noted many children his
son's age have fun learning in the study center. He preferred more books to be available
as he enjoys reading physical books, but pointed out Library staff has been very good
about getting books from storage. He looks forward to the new Library with lots more
space, and hoped that physical books would remain. Mr. Claris advised when they move,
the Library circulation will increase and there will be new books. Dr. Hayden-Adeyemo
also conveyed when the Library did not have material she wanted, staff was able to
borrow or purchase the materials for her.
VI. UnfinishedBusiness:
Library Construction Update
Mr. Clark reviewed the August Library construction update. He noted there is a Topping
Off event, to put the roof on the building, scheduled for October 2nd from 11:30 a.m. to 1
p.m. The public is welcome and there will be boxed lunches. He advised the Library
members should receive invitations. Mr. Clark and Ms. Jeanne Taylor, Assistant Library
Director, will attend.
Career Online High School (CONS) Update
Ms. Taylor announced Career Online High School graduate numbers five, six and seven
were recognized by the City Commission about a month ago. There are four more
students in school who are nearing completion of the course. Three students completed
80% of the course and the other completed 70% of the course. There are a few students
taking the prerequisite to the course. Staff was very happy for each individual who
receives their high school diploma, because the Library was making a difference in the
student's life and in the community. Mr. Clark advised there is no State funding for the
program this fiscal year. Staff was able to find some funds to offer three more scholarships
to Boynton residents and clarified when State funds are used for the course, anyone can
take it, but when the Library pays for the scholarship, only Boynton residents are eligible.
The Florida Library Association Legislative Priorities supported allocating funds for it in
the State Library budget for the next fiscal year(20/21). He noted the State's fiscal year
starts In July. Mr. Clark planned to help educate individuals on the state level about the
program's importance as some will lobby their Legislators, particularly those on the
Tourism and Transportation Committees who make these decisions. Mr. Clark planned
to advocate by email and has contact information for every library director in Florida. He
also agreed to copy the Board on his emails to the legislators. Board Members could send
emails as well. He agreed to send the Board the names and numbers of the legislators to
contact online and will provide an outline of what the members can say in their own words
within the next few weeks. He noted Legislators often have forms to fill out on their
Meeting i t
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webpages
. He emphasizedthey are advocatingfor increase in State Aid to Public
Libraries funding for the Career Online High School.
LSTA Innovation rant Internet Hotspots— Launching 9/2 11
Mr. Clark announced the Library launched 14 Hotspots on the 24th and it was jut a matter
f getting the word out. The Hotspotsare available at the ut r Service Desk and he
anticipates they wifl be very popular. The Library tip an r wifl issue r
release about the Innovation Grant the Library received rm ill past the release on
Facebook, Twitter and Instagram. Borrowersmust be 18 and can check out the Hotspots
for three weeks. The Hotspots can be renewed unless someone else wanted one, Chair
Iter suggested displayinglarge informational nn r and learned t ft displayed
information in the IT and til r Service Desk areas.
aha Launching /22/1
aha, a new integrated library system was launched on Mond y. There is information
posted about the system on the Library's site. He noted the website has a different
look and is not 100% complete, but users can search for and put Items on hold. The
information was transferred from one system to the new systemand went pretty well.
Ellen Mancuso, who is in charge of Reference and Technical Services, and Systems
Librarian worked hard andhad very few issues vWth the transfer.
lBusiness:
Library i am i (Tabled)
Motion
. Boucard moved to remove from the table. Mr. Feldman seconded the motion. The
motion nani° sly passed.
rm Clark noted this issue camep at the last City Commission meeting
Commissioner l favor of eliminating the late fines. She wouldlike to see
the issue return to the City Commission. Chair Wefter commented he did not have a
fbrmal conversation with her, but he broughtit up. Mr. Clark toid her 9t was being
discussed by the Board. Chair Welter asked if 9t would be alright if he expressed Mr.
Clark's support and was told it was, as it was in the minutes. Mr. Clark explained to her
other, libraries already implemented the policy and he advisedit removes barTiers t
access. She wanted to see it brought back to the City Commission. Once the Board
key a final decision n eliminating the fines, Chair Welter could send her an email.
Chair Welter had discussed the fines with the t a meetinghad prx3vided
literature on the subject. Other 19brarles around the county ant to eliminate overdue
fines, The Library m l still collect for lost or damaged t ri l , but the punitive notion
3
Meeting i
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Boynton Beach, Florida
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of beinglate t ith a book was restrictive in terms of how they want the community t
access lir materials. t t time, vote ' to discuss the matter.
Mr. Feldman noted the member's were in agreement to eliminate the overdue fines
thought language ou! .
Chair Welter agreed to draft languagethewould vote o to the City
Commission. r. Hayden-Adeyemo thought the City Commission would haveto
determine if it was financially feasible. Her hesitation with the policyon library
cardsnprivilege that comes withresponsibility and that taxpayers pay to purchase
Library materials. r. Clark pointedt wireless unity also have late fines. Laptops ill
have stifflate fines. If a patron does not return a laptop i t or three hours, the
Board uld have to decide what late to assess. He noted libraries
n hour in late fees. Clark thought `nt materials, audio ! nd Blue Rays
and music CDs could be fine free. Fineswould imposed for the wirelessunits.
Hotspots soul y fine. Chair Welter would worki r. Clark to
draftlanguage to bring to the next Board meetingr 23rd,
Clark recommended taking vote o see who is willingto move forwardi notifying
the Cityi l n that the Boardr ine free policyis what they shouldnot.
Chair Welter should writen informational i n it it to the CityCommission and
Mayor Grant. Mr. Clark could look over the message.
Motion
Chair Welter passed the gawd to Dr. Hayden-Adeyemo and made a motion in favor of the
Library oin fine free on selected items, Mr. Feldman seconded the motion. Discussion
followed that the Library wouldfine freeexcept for future laptops oto ot . The
motion passed 4-0. Dr. Hayden-Adeyemo noted she had reservations.
Mr. Clark reminded if items are not returned, t oy still go to a collection
agency. r. Hayden-Adeyemo asked if there n y for the I to have it
n collection and management department for fines andlearned the Libraryu i
is a library specific agency. The Citywould not save money handling Library fine
collections in-house. h Library makes $1.05for each item with the current collections
agency. Since November11$ the Library submittedalmost materials that
were not returned. h in over is sent to collections n the 46 th day it is overdue.
If the item is returned r to 45 days, the borrower is charged a $10 administrativefee
and they are not charged for the item or late collection agency is very
successful. The letter to the City Commission will make a recommendation r them to
consider. The new policycould commence 1
it ® Library Director'sReport/Statistics
Presentation t r r vi — new services/technology
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c Meeting Minutes
Library
FloridaBoynton Beach, 1
Mr. Clark commented vyear, each Department has to make a presentation to the
City ission. It was the Library's turn this month and the presentation was very well
received. Mr. Clark reviewed r ttin given at the CityCommission meeting
vis in Library equipmentry a noted a City Survey by residents
and businesses wast ken and the Library ranked both surveys, having a high
satisfaction rate, A copy of the presentation is attachedto the minutes. Two short videos
giving demonstration about the if-check equipment and the Automated Materials
Handling System were viewed.
Dr. n- dyo left the meeting at 7:12 p.m.
Monthly r July & August 201
News/Media Coverage
IX. Announcements
Next Library Board Meeting — October 23, 2019 at Intracoastal Park
Adjournment
There in no further business to discuss, Ms. Boucard movedto adjourn. Mr. Feldman
seconded the motion. The motion unanimously passed. The meeting was adjourned
: 7p. .
Catherine Cherry
Minutes Specialist
Boynton Beach City Library Fine Free Policy
Boynton Beach City library provides open access to information and materials.
The library no longer charges late fines on overdue materials.
The library expects borrowers to return items by the due date. Replacement fee
charges for items not returned within a seven-day grace period of the final due
date; will be billed to the library account. Items returned after the grace period
will have the charge waived.
Automatic renewals will extend the loan periods of items still checked out up to
the maximum renewals allowed, providing that the materials do not have a
current hold request from other library users.
Books, Audiobooks, Cameras and Mobile Hotspots have a twenty-one day
loan period, with a maximum of three renewals.
DVD/Blu-Ray, MusicCDs, and Magazines have fourteen-day loan period,
with a maximum of two renewals.
Laptops will check out for a daily maximum of three hours. Late fees will be
charged, of$5.00 for every half-hour overdue. If the laptop is not returned to the
kiosk 15 minutes before closing, the library will charge the patron account for the
full replacement cost of$800.00. Law enforcement will be notified that the laptop
has been stolen and the patron could result in criminal/or civil penalties.
Lost or damaged materials are charged for the replacement cost.
The library will continue to charge.$2.00 fees for library card replacements.
Library accounts with charges over $25.00 dollars are suspended until paid, and
library card privileges will be blocked. Users with a blocked library card will still be
able to use library computers, browse materials, and attend library events.
Blocked, library cards will prevent users from borrowing print/electronic materials
and using online resources.
Library accounts with unpaid charges over $25.00 will be sent to a collection
agency after 60 days. An administrative fee of$10.00 is added to accounts sent to
collection.
Library reminder notices of overdue items are a courtesy. Patrons can set up
messaging for emails or text notifications at the Customer Relations Desk.
BOYNTON BEACH CITY LIBRARY MONTHLY REPORT
SEPTEMBER 2019
Administrative Services/Public Relations
Library Director attended City Commission meetings, ADA Training, Mayor's Luncheon, CIP quarterly meeting,
and the Schoolhouse Children's Museum board meeting. At the September 17 Commission meeting, he presented
on the advanced technology that will be in the new building. The presentation was well received by the
Commission and the public, and resulted in several articles reporting on the exciting additions.
Our Teen Librarian and Marketing &Outreach Manager attended the City's Baby Expo held at the Schoolhouse
Children's Museum on September 23. They promoted programs such as story time and tutoring, and benefits
of having a library card to parents in attendance.
September brought the conclusion of a big project our team had been working on for quite some time. We
said "Aloha!"to Koha, our new library management system that went live on September 23. Koha brought a
new, updated look to our online catalog as well as new user features. The transition went smoothly.
We also launched our mobile WiFi HotSpot lending program. Cardholders can check out a HotSpot unit that
allows them to connect up to 10 devices for free, unlimited Internet access on the go.
The Friends of the Boynton Beach City Library contributed 154 volunteer hours throughout the month at the
bookstore.
Customer Service and Circulation Statistics
Current Same Month Percentage
Month Previous Year Change
Customer Visits 7,551 7,819 -3
�.M_.M�.M.M.... ..
Total Circulation* 7,120 7,104 -
..
Adult Circulation 3767 3923 -3
Young Adult Circulation 391 409 -4
...............
Juvenile Circulation 1677 1614 +4
ILS System Circulation (Print Materials) 5845 5946 -2
Overdrive Ebook Circulation 555 565 -2
Audiobook Circulation 129 86 +50
v.... .. M..... 1....... ,..
RB Digital Magazine Downloads 336 116 +190
Audiovisual (incl.w/Adult #) 1968 1843 +7
Onecard Cards 4 5 -20
Number of Reference Transactions 632
i
Interlibrary Loans Provided 0
Interlibrary Loans Borrowed 2
*includes ILS, Ebooks, Freegal and RB Dlgital downloads.
Di ital Resource and Database Statistics
Current Same Month Percentage
Month Previous Year Change
Freegal Streams 804 1519 -47
Freegal Users 18 22 -18
Freegal Downloads 253 380 -33
Kanopy Streams 85 n/a n/a
ALLDATA Auto Repair Articles f 62 125 -50
Learning Express Sessions 3 136 -97
Gale Legal 2 11 -82
Gale Infotrac Sessions 409 1 5,046 -91
Gale Infotrac Retrievals 77 n/a n/a
Transparent Languages Users 10 9 +11
Transparent Languages Sessions 26 77 -66
e. -- -
Learning Express Job Career Sessions 3 134 -97
*updated information will be provided at next meeting
Social Media
m--- �.� -- �.. . .. . .
Facebook Likes 497
New Facebook Likes 14
Facebook Followers 508
--.11.11.-1-.___
. ...�................. _.....-_._.._..............---w� � __
Twitter _
�_...—.
Followers 162
New Twitter Followers7
................
Twitter Impressions 4600
Instagram Followers300
... ...._.....
New Instagram Followers 20
_- ____
Instagram Post Impressions 111
Boynton-Beach org/ci library visits 4,112
Palm Beach Post Views (Newsbank pp 280
Public Computer Usage Statistics
Adult Computer use = 958 Average time per session = 48 minutes
Teen Computer use = 309 Average time per session = 98 minutes
Youth Computer use = 551 Average time per session = 45 minutes
Computer Usage total = 1,818
One year ago = 1,490 (22% increase)
Public Computer Training Classes
Computer classes temporarily suspended.
September 2019 Monthly Report Page 2
Collection Management
Discarded Items = 170
Items Added to Collection = 913
Archives Activities
The Boynton Beach City Library Local History Archives continues to make great strides in providing access to
its collections. We continue to add photographs to the FIU digital collections website for public review. A
detailed plan for processing and providing access to the oral histories in the collection has been developed.
The Archive also partnered with Pediment Publishing to offer a public scanning event. On Friday, October 11,
our Archivist will be at Intracoastal Park Clubhouse from 10:00 a.m. until noon to scan historic photographs in
hopes of growing the collection.
Library Program Report
ADULT SERVICES
Number of adult programs: 4
Attendance at adult programs: 20
Adult Outreach:
Programs: 0
Attendance: 0
YOUTH SERVICES
Number of Children's programs: 8
Attendance at Children's programs: 58
Children's Outreach
Programs: 0
Attendance: 0
TEEN SERVICES
Number of Teen programs: 1
Attendance at Teen programs: 26
Teen Outreach
Programs: 0
Attendance: 0
AmeriCorps Report
YOUTH PROGRAMS— Peggie Scott
Youth Homework Help Sessions: 62
Program Report:
A total of 22 students received homework help during the month of September. The students came from
nine different local schools. Many of them struggle mightily with math, most sessions averaged around an hour
per student. Originally, we invited students to use the program room to work on homework on their own, but
this became problematic when too many of their friends joined in to help, ask questions or chat. We rearranged
the room and tables to provide one isolated chair per table to do homework to allow them to better focus.
September 2019 Monthly Report I Page 3
TEEN PROGRAMS— Britton Jeffries
Teen Homework Help Sessions: n/a
Program Report:
My name is Britton Jeffries and I am the new teen AmeriCorps member. This was my first month, I
started September 17. I took the first two weeks to get to know the students. They are starting to open up to
me and I'm starting to understand what they need and where they need help.
Orange does not take to people quickly, but for some reason they have to me. Upon meeting Orange
for the first time, they would not acknowledge me. When someone they knew and felt comfortable with
introduced me, Orange opened up and asked for help several times that same day. Orange struggles with
Algebra. As we worked together, I found most of the time they knew the answer, but needed the equation
explained a different way. Orange comes to tutoring every other day, and we've gotten to know each other
well. Those familiar with Orange have said this would normally take months.
Violet has come to tutoring two times. In the time we've had, I've noticed that when responding to a
writing prompt, they struggle to convey their thoughts. When free writing, thoughts flow freely. I'm trying to
get them to the point where they can get their feelings down without overthinking the prompt and edit after.
Violet can be an outstanding writer, they just need encouragement getting what's on their mind onto paper.
Lastly, the teen pizza party hosted by our Teen Librarian, Miss Kat, was a great meet and greet
opportunity. 16 students attended and we gathered data on their library habits and what they're most
interested in. That will help us build the program and help students in their quest for literacy.
ADULT PROGRAMS—Tyler Blankstein
Beginner ESOL Classes: n/a
Advanced ESOL Classes: n/a
Classes will resume in October.
September 2019 Monthly Report I Page 4
BOYNTON BEACH CITY LIBRARY MONTHLY REPORT
OCTOBER 2019
Administrative Services/Public Relations
Library Director attended City Commission meetings, City Hall and Library building design meetings, Literacy
Coalition meeting, City ADA Liaison meeting, Schoolhouse Children's Museum board meeting, SEFLIN Executive
Committee meeting, SEFLIN Advocacy Committee meeting, and an FLA Legislative meeting.
The Library added Knowledge City to its growing Digital Library. Knowledge City offers eLearning classes for
professional and skills development.
The Friends of the Boynton Beach City Library contributed 176 volunteer hours throughout the month at the
bookstore.
Customer Service and Circulation Statistics
Current Same Month Percentage
Month Previous Year Change
Customer Visits 8,565 10.174 -16
Total Circulation* 7,476 7,660 -2
M.....F..e . �
Adult Circulation 4,305 4,397 -2 �
Young Adult Circulation 287 445 -36
Juvenile Circulation 1,397 1,580 -12
ILS System Circulation (Print Materials) 6,009 6,008 -6
_m.. _
..........
Overdrive Ebook Circulation 620 553 +12
......_....— - .....d �... . _ �._.n .
Audiobook Circulation l 174 89 +96
........ .......
RB Digital Magazine Downloads 314 314 _ _
s ...............
Audiovisual (incl.w/Adult #) 2,035 2,066 -2
Onecard Cards 4 2 +100
Number of Reference Transactions 407
_.. — _
Interlibrary Loans Provided 100
.... . ......
Interlibrary Loans Borrowed 4
*includes ILS, Ebooks, Freegal and RB Digital downloads.
Di ital Resource and Database Statistics
Current Same Month Percentage
.. -.e ��...� . _
Month Previous Year Change
........ ...
Freegal Streams 462 1,751 -74
Freegal Users 21 24 -13
.. .... ...... ........a..............._. ....
Freegal Downloads 329 1 327 +1
Kanopy Streams 101 n/a n/a
t �_..� 1—. M.M.M--
� 221 89
ALLDATA Auto Repair Articles
23 �
.. _..._ _. ......
Learning Express Sessions 40 17 +135
Gale Legal 31 10 +210
Gale Infotrac Sessions 192 4,216 -95
Gale Infotrac Retrievals 34 314 -84
Transparent Languages Users 6 9 -33
Transparent Languages Sessions 35 44 -20
Learning Express Job Career Sessions 37 17 +118
Social Media
Facebook Likes 515
New Facebook Likes19
. .. _M.M..._........M. ..
Facebook Followers 526 j
Twitter Followers 184
New Twitter Followers 7
Twitter Impressions 7094
I. Ins. tagram Followers 273
New Instagram Followers 11
Instaram Post Impressions 343
Boynton-Beach.org/dRy libra y,visits 4,112
Palm Beach Post Views (Newsbank) „ 340
Public Computer Usage Statistics
Adult Computer use = 1,179 Average time per session = 47 minutes
Teen Computer use = 340 Average time per session = 94 minutes
Youth Computer use = 529 Average time per session = 40 minutes
Computer Usage total = 2,048
One year ago = 2,229 (8% decrease)
Public Computer Training Classes
Computer classes temporarily suspended.
Collection Management
Discarded Items = 4,147
Items Added to Collection = 932
October 2019 Monthly Report I Page 2
• Archives Activities
The Boynton Beach City Library Local History Archives continues to make great strides in providing access to its
collections. We continue to add photographs to the FIU digital collections website for public review, and now
have 300 available there. Thirty-eight oral histories are now available for listening on our Internet Archive site,
along with transcriptions if available.
Library Program Report
ADULT SERVICES
Number of adult programs: 6
Attendance at adult programs: 46
Adult Outreach:
Programs: 0
Attendance: 0
YOUTH SERVICES
Number of Children's programs: 10
Attendance at Children's programs: 82
Children's Outreach
Reference and Technology Questions: 670
Programs: 0
Attendance: 0
TEEN SERVICES
Number of Teen programs: 6
Attendance at Teen programs: 62
Teen Outreach
Programs: 0
Attendance: 0
AmeriCorps Report
YOUTH PROGRAMS— Peggie Scott
Youth Homework Help Sessions: 39
Program Report:
A total of 19 students received homework help during the month. Due to illness, I missed 5 days of work.
This put us behind in helping the students and continuing to build a rapport with them. Fortunately, Kortney,
Cayman and Sharee had started coming in to help. The students love the new helpers and are pleased when
they're here. Because we still had few students and the new helpers had started, we have time to spend more
time with the students and the sessions averaged close to an hour per student.
Our greatest challenge is that the students expect us to do the homework for them, not help them understand
it. Unfortunately, many of our 3rd grade students have not yet mastered addition and subtraction beyond
counting on their fingers. Our challenge is to reinforce the basics while still explaining their current work. I
believe we're slowly making progress.
October 2019 Monthly Report I Page 3
Y
TEEN PROGRAMS— Britton Jeffries
Teen Homework Help Sessions: 15
Program Report:
October has been a fun moth for teen tutoring. Lots of good stories to share, some programing has
started, and I am really starting to connect with the students. Also there was a service project geared towards
youth, and I was able to attend a local event here in Boynton to connect to the community.
I will start by talking about a college student that I have been working with for the last two months on
ESOL (before our ESOL teacher started classes). I will from now on refer to this student as Green. Green came
to me wanting help learning to spell English words well. He speaks very clear English and did well in high school.
He has been working on his resume, and needed to have the knowledge to write one well. We went over rules
of spelling for two sessions. Then I had Green look over common misspelled words. On our second to last
meeting I had him check out the book The Scholastic Dictionary of Spelling. The description of the book" An
alphabetical listing of more than 16,000 words, with over 150 tricks for remembering commonly misspelled
words, spelling rules, illustrations, and a misspeller's dictionary." The last time I spoke with Green he had gotten
a job! To me this is a very big win. Anytime we can help a person in a practical way is why we do what we do.
Also this month I want to mention Orange again. The last story with Green was a big victory, and those
are wonderful. At the same token we need to be able to celebrate the small ones as well. As stated last month
Orange has a hard time opening up, but this last month I have seen them sign up for help at their school, which
for this student is awesome. I have slowly but surely been helping them with their basic computer skills, such
as copy and pasting using the keyboard and, how to recover a password, I've seen this student doing these
things on their own.
ADULT PROGRAMS—Tyler Blankstein
Beginner ESOL Classes: 12
Advanced ESOL Classes: 12
Program Report:
No report provided. Classes resumed on Monday, October 14. A beginner level class and an advanced
class is offered each Monday, Tuesday, Wednesday and Thursday.
October 2019 Monthly Report I Page 4
BOYNTON BEACH CITY LIBRARY MONTHLY REPORT
NOVEMBER 2019
Administrative Services/Public Relations
Library Director attended City Commission meetings, SEFLIN Fall Membership meeting, Literacy Coalition
meeting, City ADA training, Schoolhouse Children's Museum board meeting, and a social work program hosted
by SEFLIN. He traveled to Tallahassee to represent the Library at the Florida to Library Directors Meeting and
Municipal Public Library Assembly.
The Friends of the Boynton Beach City Library contributed 138 volunteer hours throughout the month at the
bookstore.
Customer Service and Circulation Statistics
..........
Current Same Month Percentage
Month Previous Year Change
......................
Customer Visits 7,155 8,05 -11
.............
Total Circulation* 6,857 7,248 -5
............... ------------
Adult Circulation 4,006 4,374 -8
Young Adult Circulation 262 305 -14
................................
Juvenile Circulation 1,265 1,352 -6
----------
ILS, System Circulation (Print Materials) 5,538 6,031 -8
...........
Overdrive Ebook Circulation 529 49( +7
........ ................
Audlobook Circulation 178 71 +151
.................................
RB Digital Magazine Downloads 362 387 -6
............. ---------......—111
Audiovisual (incl.w/Adult #) 1,954 1,890 +3
........... —------ ...................
Onecard Cards 0
Number of Reference Transactions 828
1-1...................... ................ .......... .....................
Interlibrary Loans Provided 62
...........
Interlibrary Loans Borrowed 0
................... ......
*includes ILS, Ebooks, re al and RB Digital downloads.
Di ital Resource and Database Statistics
I Current Same Month Percentage
Month Previous Year Change
mm .., .. .............
Freegal Streams 439 1,250 -65
Freegal Users 15 18 -17
................. �.. .M. ..
Freegal Downloads 239 239 _
_ _ _ mm� � _
Kanopy Streams 89 n/a n/a
F. ........... ........................m. .
r
ALLDATA Auto Repair Articles 0 22 -
Learning Express Sessions 12 13 -8
._... __ _......... _ _.. ..
Gale Legal 11 24 -54
Gale Infotrac Sessions 127 n/a n/a
......_._.............
`Gale Infotrac Retrievals 18 n/a n/a
1— __ .. ... —.,,,,,. ,
Transparent Languages Users 7 9 -22
Transparent Languages Sessions 18 1 76 -76
.. .
Learning Express Job Career Sessions 12 13 -8
Knowledge City Users ( 8 n/a n/a
Social Media
Facebook.. .. _ - __ — --
Likes 532
New Facebook Likes 19
Facebook Followers 543
Twitter Followers 187
New Twitter Followers F 7 �
Twitter Impressions 51 257
Insta ram Followers 300
New Instagram Followers.a 27
Insta ram Post Impressions468
Bo nton-Beach.or /citylibrary visits 5,435
_u.
Palm Beach Post Views (Newsbank) w....323
Public Computer Usage Statistics
Adult Computer use = 961 Average time per session = 49 minutes
Teen Computer use = 240 Average time per session = 93 minutes
Youth Computer use = 343 Average time per session = 46 minutes
Computer Usage total = 1,544
One year ago = 1,933 (20% decrease)
Public Computer Training Classes
Computer classes temporarily suspended.
Collection Management
Discarded Items = 1,863
November 2019 Monthly Report I Page 2
Items Added to Collection = 1,073
Archives Activities
The Boynton Beach City Library Local History Archives is now participating in the Digital Public Library of America
to expand its access to collections. Images in the FIU online database will now also be available on DPL. Forty-
five oral histories are now available for listening on our Internet Archive site,along with transcriptions if available.
Library Program Report
ADULT SERVICES
Number of adult programs: 3
Attendance at adult programs: 28
Adult Outreach:
Programs: 0
Attendance: 0
YOUTH SERVICES
Number of Children's programs: 6
Attendance at Children's programs: 44
Children's Outreach
Reference and Technology Questions: 669
Consultations: 47
Programs: 0
Attendance: 0
TEEN SERVICES
Number of Teen programs: 9
Attendance at Teen programs: 68
Teen Outreach
Programs: 0
Attendance: 0
AmeriCorps Report
YOUTH PROGRAMS— Peggie Scott
Youth Homework Help Sessions: n/a
Program Report:
Homework help took place, however, no report was provided.
TEEN PROGRAMS— Britton Jeffries
Teen Homework Help Sessions: n/a
Program Report:
Homework help took place, however, no report was provided.
November 2019 Monthly Report Page 3
ADULT PROGRAMS—Tyler Blankstein
Beginning ESOL Classes: 15
_ ........_ .... _November Attendance Rate
Registered Number of for Classes of Number of
Person Classes Attended the Whole Competency
Month Tests Passed
1 14/15 93% 2 4
2 12/15 80% 1/4
3 14/15 93% 3/4
413/15 87% . __. 4/4
5 12/15 .. 80% 2/4..._
6 113/15 87% 3/4
1215 80% 4/4
November was my first full month of teaching ESOL classes at the Boynton Beach City Library. Class
was held from 9:00-10:15 A.M. on Mondays, Tuesdays, Wednesdays, and Thursday. I have over 14 new
students enroll for the beginner class in November, with an average of 7 students attending class on a regular
basis. My core group of students come from the Haitian community of Boynton Beach, and comprise of over
50% of the class. two students have come to over 90% of classes, with a my regular students attending over
80% of classes. Of my regular students, 4 are Haitian, two are from Central America and speak Spanish, and
one is from Brazil and speaks Portuguese.
Through November I have been using the All-Star English learning book with the Oxford picture
dictionary in order to teach basic English vocabulary, basic grammar, and build a strong foundation of English
verb use. I also focus heavily on correct pronunciation.
Advanced ESOL Classes: 15
Registered Person Number of Attendance rate for-7 Competency
Tests
Classes Attended the_Whole Month Passed
.. m
1 _. 15/15 1100% _.._. 4/4
2 10/15 66% 2/4 .._.___._.
311/15 73% 4/4
My Advanced ESOL course has had a more difficult time getting students. The advanced course was
held from 10:30-11:45 Mondays, Tuesdays, Wednesdays, and Thursdays. I had one new student enroll in
November for a total of three regularly attending students. Although some students have come to a few
classes. For a stretch, there is simply three students who have come on a regular enough basis as to track
their English learning progress. One of my students speaks Russian and is from Russia, and the other speaks
Haitian and is from Haiti, and the final one is from Colombia and speaks Spanish.
Students in my advanced class have practiced pronunciation skills, through the use of a book called
Pronunciation Matters. I have used an advanced edition of Side By Side to teach various grammar and
vocabulary skills, and we have used various books in the library to improve upon reading comprehension skills.
Private Tutoring
Throughout November I have given private lessons in English, prioritizing conversational skills, as well
as commonly used American vernacular. Each session lasts for one hour, and we work through various books
to improve the skillset that the student wishes to focus on. This has been a particular point of pride for me as
my students in private lessons have a wide variety of needs in their English learning. Some are learning to
better communicate with their English speaking children, and some are learning English in hopes of receiving a
November 2019 Monthly Report I Page 4
0
G.E.D.. Each student comes with their unique circumstances, and the challenge of finding material to help
them improve their skills can be quite exciting.
ESOL Program Highlights
My most notable time of the month was the Wednesday before Thanksgiving. During this class, I explained the
tradition of Thanksgiving, and each person brought in food from their country of origin to celebrate. This
moment felt particularly great for me as we sat around the table and talked about our respective cultures, and
the dishes that we love. It was great to see my students communicate in English with each other, even though
their backgrounds are so varied. I look forward to continuing to grow my program.
November 2019 Monthly Report I Page 5
BOYNTON BEACH CITY LIBRARY MONTHLY REPORT
DECEMBER 2019
Administrative Services/Public Relations
Library Director attended City Commission meetings, FLA Legislative meeting, City ADA training and a SEFLIN
Manager's Academy Task Force meeting.
The annual library team training took place on December 12. All staff members had a chance to interact, connect,
work on an engaging teambuilding exercise, and hear about the plans for the new Library building.
The Friends of the Boynton Beach City Library contributed 120 volunteer hours throughout the month at the
bookstore, for a total of 2,054 hours for the year 2019.
Customer Service and Circulation Statistics
Current Same Month Percentage
Month Previous Year Change
Customer Visits 7,646 8,424 -9
Total Circulation* 7,726 7,333 +5WWµ
Adult Circulation 4,927 4,459 +10
_ ..... ....._......
Young Adult Circulation 274 292 -6
... m.
.......... _..__....
:Juvenile Circulation 1,218 1,364 -11
........ ....... .........
ILS System Circulation (Print Materials) 6,431 6,115 +5
--- _
Overdrive Ebook Circulation 567 1 561 +1
....M.M. ..M... ....., ..
Audiobook Circulation 156 120 +30
m . ........ _ ._- I _
RB Digital Magazine Downloads 275 259 +6
_ __e.._------...... ._..,_._----
�yAudiovisual (incl.w/Adult #) 2,155 1,976 +9
.. _ ..... ..... ..... _ �..
Onecard Cards 3 5 -40
------- ....
Number of Reference Transactions 604
Interlibrary Loans Provided 113
Interlibrary Loans Borrowed 2
*includes ILS, Ebooks, Freegal and RB Digital downloads.
Digital Resource and Database Statistics
.-.... .............._..
Current Same Month Percentage
Month Previous Year Change
n�. . ...........................-
Freegal Streams 509 863 -66
... ... -----
Freegal Users 21 19 +11
Freegal Downloadsi 295 269 +10
- .� k.--__a_.
Kanopy Streams 1 104 32 +225
ALLDATA Auto Repair Articles 1 3 50 -94
Learning Express Sessions 5 7 -28
Gale Legal 2 9 -78
Gale Infotrac Sessions 128 n/a n/a
_... ___ -......
Gale Infotrac Retrievals 25 n/a n/a
(Transparent Languages Users 3 9 -67
Transparent Languages Sessions 13 71 -81
Learning Express Job Career Sessions 5 6 -16
Knowledge City Users 1 n/a n/a
Social Media
Facebook Likes 544
New Facebook Likes 15
_— u .. ...._ __......__.... _www ._ .. .w
Facebook FollowersM 556
Twitter Followers198
_ .w. . .._...w_. ........
New Twitter Followers 3
Twitter Impressions 2 753
Instaram Followers 313
New Instagram Followers 1 13
Insta __.
gram Post Impressions 118
I Boynton-Beach.org/city-library visits 5,152
Palm Beach Post ViewsNewsbank J 500
_w. .� _
Public Computer Usage Statistics
Adult Computer use = 965 Average time per session = 48 minutes
Teen Computer use = 244 Average time per session = 91 minutes
Youth Computer use = 343 Average time per session = 46 minutes
Computer Usage total = 1,552
One year ago = 1,796 (13% decrease)
Public Computer Training Classes
Computer classes temporarily suspended.
Collection Management
Discarded Items = 2,445
December 2019 Monthly Report Page 2
Items Added to Collection = 891
Archives Activities
The Boynton Beach City Library Local History Archives is continuing to make our oral history collection available
through the online website Internet Archive, and our photographs through Florida International University's
Digital Collection Center and the Digital Public Library of America. The City of Boynton Beach Marketing
Department availed itself of the collections and staff to assist in the creation of the 2020 City calendar. Three
oral histories were added to our Internet Archive site and linked to from our website, for a total of 48 available.
Archivist Georgen Charnes wrote an article that was featured in the Boynton Beach Historical Society's newsletter
in the"Archivist's Corner."
Library Program Report
ADULT SERVICES
Number of adult programs: 4
Attendance at adult programs: 40
Adult Outreach:
Programs: 0
Attendance: 0
YOUTH SERVICES
Number of Children's programs: 3
Attendance at Children's programs: 18
Children's Outreach
Reference and Technology Questions: n/a
Programs: 0
Attendance: 0
TEEN SERVICES
Number of Teen programs: 9
Attendance at Teen programs: 85
Teen Outreach
Programs: 0
Attendance: 0
AmeriCorps Report
YOUTH PROGRAMS— Peggie Scott
Youth Homework Help Sessions: n/a
Program Report:
No report provided. Peggie Scott moved on from the Library. Youth homework help has continued on
with the help of other tutors.
TEEN PROGRAMS— Britton Jeffries
Teen Homework Help Sessions: 10
Program Report:
December 2019 Monthly Report I Page 3
The month of December was very slow when it comes to teen tutoring. We had Christmas break and
with the library being in the temporary space we did not have a very big turn out. The first half of the month
however we had a normal turn out, I had ten tutoring sessions. It seems that world history is a subject we have
gotten a lot of in the month of December. The area of world history that is giving most students issues is, The
Protestant Reformation. My degree was in Christian ministries and I can still remember dates, and the reasons
why things happened the way they did. That has really aided me in tutoring/homework help.
Also this month I had two SAT trainings scheduled, with other volunteers there to help. Unfortunately,
with it being the school break and it raining we did not have any students turn out. To combat that I am asking
students when they come back from school break if they are taking the SAT soon, and if so I am giving them a
packet that I created, that gives advice for the test. On that packet is information on how to contact me to set
up a practice test.
ADULT PROGRAMS—Tyler Blankstein
Beginning ESOL Classes: 13
_
December Attendance Rate
[Registered Number of for Classes of Number of
Person Classes Attended the Whole Competency
3 Month Tests Passed
110/13 77% 1/3
2 13/13 100% 2/3
3 .. 12/13 92% �. 1/3
4 10/13 ? 77% (' 1/3
511 13 850/0 ' 1/3
o _
6 ....... 12/13 92% .. e.2/3 E
7 8/13 62% 2/3
December has been a month in which me and my students have settled into a routine of classes. I am
continue to prep out of the All-Star Series. I have one additional regularly attending student to my regularly
attending student. This makes the composition of my class: five students from Haiti who speak Haitian, two
students from Central America that speak Spanish, and one student from Brazil that speaks Portuguese.
Attendance has varied throughout the month.
Through December I have continued to use the All-Star English learning book with the Oxford picture
dictionary in order to teach basic English vocabulary, basic grammar, and build a strong foundation of English
verb use. I also focus heavily on correct pronunciation. We are also starting to read short passages to practice
reading comprehension
Advanced ESOL Classes: 13
Registered Person December Number of Attendance Rate for Number of
Classes Attended Classes Competency Tests
Passed
m _ .
1... 13/13 ....v..,.... ..u. 100% _w.. ............. m 3/3
2 8/13o 62/0 2/3
3 9/1369% 3/3
4 6/13 �.. 46% 1/3
The difficulties of my advanced course are getting students, as well as creating lesson plans that will
challenge and teach my students. The advanced course was held from 10:30-11:45 Mondays, Tuesdays,
Wednesdays, and Thursdays. I had one new student enroll in December, for a total of four regularly attending
December 2019 Monthly Report I Page 4
students. One of my students speaks Russian and is from Russia, and two speak Haitian and are from Haiti,
and the final one is from Colombia and speaks Spanish.
Students in my advanced class have practiced pronunciation skills, through the use of a book called
Pronunciation Matters. I have used an advanced edition of Side By Side to teach various grammar and
vocabulary skills, and we have used various books in the library to improve upon reading comprehension skills.
This month, I have added a book that focuses on common slang used in conversational English. Slang, as well
as pronunciation is where my students have the most difficulties.
Private Tutoring
Throughout December I have given private lessons in English, prioritizing conversational skills, as well
as commonly used American vernacular. Each session lasts for one hour, and we work through various books
to improve the skillset that the student wishes to focus on. I have watched students improve their skills in
civics in order to take a citizenship test, their pronunciation in order to help them with their job in sales, and
even general slang to help a French-Canadian student converse with her tennis teammates more.
ESOL Program Highlights
December was a tricky month, as the holidays have tapered of some of the students who would drop
in for a class or two. It is my hope that once the month of December is over, we can return to a more steady
class schedule. I have also sought additional training, as my advanced students have progressed rapidly and I
have to search for new content that continues to engage them. Their skill has also allowed us to really drill
down on their pronunciation and practice their English conversational skills. It was also incredible warming to
see the students had bought gifts for each other in the festiveness of the holiday season. I have also enjoyed
seeing their test taking competency skills improve, and there are better able to tackle an examination in
English.
December 2019 Monthly Report I Page 5
t i
5
Library Card
b
irar
Design Contest
f
1
CALL TO ARTISTS, CREATIVES, AND LIBRARY LOVERS
The Boynton Beach City Library invites artists of all ages to submit an original design to its first ever
library card design contest. One winning design will be chosen for each library card category: one
children's card, one tween/teen card, and one adult card. The three winners will be each awarded
a $100 cash prize from the Friends of the Boynton Beach City Library. The winning designs will
be printed and available to Boynton Beach City Library customers in the summer of 2020.
Schedule and Deadlines
• Design entry submission period: January 20 — February 19, 2020 at 5:00 p.m.
• Winners notified: February 26, 2020
• Winners announced, awards presented: March 3, 2020 at City Commission meeting
Contest Rules and Submission Guidelines
• Open to City of Boynton Beach residents
o Excludes City of Boynton Beach employees
• Artwork must be original, previously unpublished and free of copyright restrictions
• Designs must incorporate libraries, reading, or illustrate the Library's mission to enrich lives by
inspiring learning and nurturing creativity
o The Library reserves the right to deny entry to submissions deemed inappropriate due to the
use of derogatory language or imagery, use of copyrighted materials, or entries that do not
incorporate appropriate themes and designs.
• Entries must be accompanied by a signed entry form including: name, address, email address,
phone number, and library card category:
o Child, Tween/Teen, or Adult
o Participants may submit only one entry per library card category.
• Submissions may be in any art medium (pencil, pen, paint, crayon, digital, etc.). Print artwork
will be accepted on a high quality 8.5" x 11" paper. Digital artwork must be high resolution
(minimum 300dpi) and submitted in one of the following formats: .jpeg, .png, .eps, and .pdf.
• All designs must adhere to the dimensions of the library card and keychain card shown below.
o Artwork will be printed on the front side only and may be designed for either horizontal or
vertical orientation. Boynton Beach City Library will be printed on the front of each card.
,i
Total Size:4.75"x 2.125"with .125"round corners Templates Available
Bleed area-Non-white artwork shall extend.125"beyond edge of card. Pick up a template from the Library during
I + normal business hours, or download and
; print at home at boyntonlibrary.org. If
` Keychain printing at home, the template must be
Library Card Size:3.375"x 2.125" Card Size: „
1.125"x 2.125" . printed on letter size paper (8.5 x 11 ).
s., For ADA modifications, call
561.742.6241 or(Florida Relay) 711.
Boynton Beach City Library 115 N. Federal
® boyntonlibraryorg
UNIQUE MANAGEMENT SERVICES,INC.
CREATED: 913012019 5-I0 Ell W13 ACCOUNT STATUS RMET EaaLL--LDj-
MS JEANNIE TAYLOR
BOYNTON BEACH CITY LIBRARY
208 S SEACREST BLVD
BOYNTON BEACH FL 33435
CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY
DATES LISTED: 01/01/1900 TO 09/30/2019
ALL AMOUNTS LISTED
Accounts Submitted 2,553 Dollars Submitted 165,769.21 Dollars Received 23,055.56
Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02
Incorrect Addresses 457 Dollars in Skips 23,262.27 Dollars Waived 13,413.37
Patron Disputes/Suspends i Dollars in Dispute 37.00 Total Activated 95,966.21
Accounts in Process 2,095 Dollars in Process 151,773.81 % of Dollars Activated 63.23%
of Accounts Activated 1,249
of Accounts Activated 59.62%
41QUE MANAGEMENT SERVICES,INC.
MS JEANNIE TAYLOR
BOYNTON BEACH CITY LIBRARY
208 S SEACREST BLVD
BOYNTON BEACH FL 33435
tEDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY
=S LISTED: 01/01/1900 TO 10/31/2019
L AMOUNTS LISTED
:counts Submitted 2,553 Dollars Submitted 185,769.21 Dollars Received 23,381.46
.nkruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02
.correct Addresses 459 Dollars in Skiptracing 23,374.04 Dollars Waived 13,413.37
.trop Disputes/Suspends 1 Dollars in Dispute 37.00
:counts in Process 2,093 Dollars in Process 151,642.04
of Accounts Activated 1,253 Total Activated 96,235.11
of Accounts Activated 59.87% % of Dollars Activated 63.46%
UNIQUE MANAGEMENT SERVICES, INC.
_CREATED__, 1113012019 6:16 PM JWB ACCOL STATUS RFPORm
PA OS
MS JEANNIE TAYLOR
BOYNTON BEACH CITY LIBRARY
115 N FEDERAL HIGHWAY
BOYNTON BEACH FL 33435
CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY
DATES LISTED: 01/01/1900 TO 11/30/2019
ALL AMOUNTS LISTED
Accounts Submitted 2,553 Dollars Submitted 185,775.21 Dollars Received 23,555.45
Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02
Incorrect Addresses 459 Dollars in Skiptracing 23,302.04 Dollars Waived 13,413.37
Patron Disputes/Suspends 1 Dollars in Dispute 37.00
Accounts in Process 2,093 Dollars in Process 151,642.04
# of Accounts Activated 1,256 Total Activated 96,383.10
t of Accounts Activated 60.01% 8 of Dollars Activated 63.56%
UNIQUE MANAGEMENT SERVICES, INC.
CREATED: 0IZ0112020 , 0.41 AM J65 AQQMMI STATUS RE
MS JEANNIE TAYLOR
BOYNTON BEACH CITY LIBRARY
115 N FEDERAL HIGHWAY
BOYNTON BEACH FL 33435
CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY
DATES LISTED: 01/01/1900 TO 12/31/2019
ALL AMOUNTS LISTED
Accounts Submitted 2,553 Dollars Submitted 185,775.21 Dollars Received 23,584.45
Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02
Incorrect Addresses 459 Dollars in Skiptracing 23,283.04 Dollars Waived 13,413.37
Patron Disputes/Suspends I Dollars in Dispute 37.00
Accounts in Process 2,093 Dollars in Process 151,642.04
# of Accounts Activated 1,257 Total Activated 96,393.10
% of Accounts Activated 60.06% W of Dollars Activated 63.57%
UNIQUE MANAGEMENT SERVICES, INC Page 1 of I
UNIQUE MANAGEMENT SERVICES, INC.
EXPLANATION OF SUMMARY PACE
ACCOUNT STATUS REPORT
Left Column
Accounts Submitted:Total number of accounts submitted for collection.
Bankruptcies:Total number of accounts in bankruptcy.
Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts
continue for quite some time so this number is very dynamic.
Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron
disputed the debt or the Library suspended collection efforts as a result of payment arrangements, mistakes,etc.
Accounts in Process:Total number of accounts being processed through our collection service. This number is arrived
at by subtracting Bankruptcies, Incorrect Addresses and Patron Disputes/Suspends from the total number of
Accounts Submitted.
#of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They
could have returned material, made a payment or a combination of both.
%of Accounts Activated: Percentage of processed accounts that have responded in someway
(#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate
because it measures the percentage of patrons that have actually responded due to the collection process.
Middle Column
Dollars Submitted:Total dollar amount due from all accounts submitted for collection.
Dollars in Bankruptcy:Total dollar amount due from all accounts in bankruptcy.
Dollars in Skips:Total dollar amount due for accounts with incorrect addresses.
Dollars in Dispute: Total dollar amount for all accounts that have been disputed..
Dollars in Process:Total dollar amount for all accounts being processed. This number is equal to the Dollars
Submitted minus Dollars in Bankruptcy, Dollars in Skips, and Dollars in Dispute,as well as the dollar amount due
for all suspended and closed accounts(not detailed on this report). Its purpose is to show the total dollar amount actually
being worked..
Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the
sum of Dollars Received, Material Returned, and Dollars Waived is the remaining balance due by all Accounts
Activated.
%of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars
in Process).
Right Column
Dollars Received:Actual money recovered as reported by the Library.
Material Returned:Actual value of material returned as valued and reported by the Library.
Dollars Waived:Actual dollars waived by the Library as reported by the Library.
https://web.unique-mgmt.com/help_fjles/summary.asp 3/6/2017