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Agenda 08-26-20 City of Boynton Beach BOYNTON BEACH CITY LIBRARY 100 East Ocean Avenue Boynton Beach, FL 33435 LIBRARY ADVISORY BOARD A G E N D A (REVISED) Date: August 26, 2020 Location/Time: via Zoom Meeting 6:00 P.M. htt[3s://us web_ gm.usr/ 626 65F) v.. Dial In—(346) 248-7799, Meeting ID 895 6269 6562 I. Pre-meeting announcement from Craig Clark, Library Director II. Call to Order— Board Chair III. Approval of Minutes—July 22, 2020 IV. Correspondence and Communications- None V. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) VI. Chair's Report VII. Unfinished Business: Staffing Update Library Construction Update Virtual Summer Reading Club VIII. New Business: AmeriCorps Program—Jeannie Taylor Presentation by Madison Kjosa, Library Marketing & Outreach Manager Library Services and Technology Grant Award $40,000 Cares Act Grant Application Submitted for$12,950 Library Grand Opening Event IX. Library Director's Report/Statistics June & July 2020 X. Announcements Next Library Board Meeting—September 23, 2020—Via Zoom Meeting XI. Adjournment NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND, FOR SUCH PURPOSE, HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED. (F.S. 286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561)742-6060 OR (TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. MINUTES OF THE LIBRARY ADVISORY BOARD MEETING HELD ON WEDNESDAY, JULY 22, 2020, AT 6.00 P.M., VIA ZOOM ONLINE MEETING, IN BOYNTON BEACH, FLORIDA hftps://usO2web.zoom.us/j/87946918035 Present: George Feldman, Chair Craig Clark, Library Director Dr. Hayden-Adeyemo, Vice Chair Jeannie Taylor, Assistant Library Director Elizabeth Sherlock Robyn Boucard Ace Ratcliff I. Pre-meeting announcement from Craig Clark, Library Director At 6:10 p.m., Craig Clark, Library Director, read a pre-meeting statement how the meeting would proceed and how the public could participate. II. Call to Order— Introduction of New Board Members Elizabeth Sherlock& Ace Ratcliff, Board Members and City George Feldman, Chair, welcomed all to the meeting and explained the last time the Board met was in January. Ace Ratcliff introduced herself, explaining she grew up in Boynton and recently returned to the area with her husband. She is a small business owner and her husband is a veterinarian, performing in home pet euthanasia. She used the Library growing up and was happy to give back to the community. Robin Boucard has hived in the Boynton area since 1981. She started her Library Media Journey in 1985 in Galaxy School as a Media Clerk I and II. She loves books. She was excited to serve on the Library Board and she was honored to be a part of the Board. It was noted there were some technical issues and not all members were able to speak Craig Clark explained he is the Library Director and Jeannie Taylor announced she is the Assistant Library Director. Dr. Hayden Adeyemo, Vice Chair, introduced herself. She is a resident of Boynton Beach for 22 years. She loves reading, the Library and the direction they were moving in. She was not on board with the construction of the new library and advised she was present to extend opportunities to represent those who felt they were not included in the development of the Library. Ill. Approval of Minutes —July 24, 2019, and January 22, 2020 Mr. Clark noted there was an old set of minutes that should be a part of the packet. The Minutes Specialist explained there was a delay in some of the minutes and there were some board meetings scheduled that did not have a quorum. The July 2019 meeting Meeting Minutes Library Board Boynton Beach, FL July 22, 2020 minutes were available for approval at the January meeting, but Chair Feldman recommended the members take the minutes home to read. Currently, there were two outstanding sets of minutes to approve which were the July 2019 minutes and the January 2020 minutes. Motion Dr. Hayden-Adeyemo moved to approve the July 24, 2019, minutes as written. Ms. Boucard seconded the motion. The motion unanimously passed. Motion Dr. Hayden-Adeyemo moved to approve by the January 22, 2020, minutes as written. Mr. Ratcliff seconded the motion. The motion unanimously passed. IV. Correspondence and Communications None V. Public Audience (individual Speakers Will Be Limited to 3 Minute Presentations) None VI. Chair's Report None VII. Unfinished Business: Staffing Update Mr. Clark explained they hired a new Teen Services Librarian and new Marketing Outreach Manager and they both started about two weeks ago. They bring a lot to the table. Madison (Maddie)Kjosa is the Marketing Manager and the Teen Services Librarian is Bianca Carrasco. They have three open part-time Library Aide positions and one part- time Library Page position which is a shelver, so they will begin interviews soon. They want to get the library up and running and then it will be fully staffed. Dr. Hayden- Adeyemo asked if the Library still had a career path for staff. It was a training pilot program to try to promote from within by encouraging training. It was discussed last year, and Mr. Clark had brought it up at a Library Board meeting. She wanted to know if they are looking at people currently hired to train them to advance them. Mr. Clark advised staff was thinking about developing a career path to promote some librarians to a Librarian II positions. It has not been created yet as it fell to the wayside due to COVID and it will be discussed in the new year's budget. 2 Meeting Minutes Library Board Boynton Beach, FL July 22, 2020 Library Construction Update Mr. Clark explained City Hall opened a few weeks ago and it is a beautiful building. The Adult Library on the second floor and the Youth and Teen Library is on the first floor. The Library will open to the public on July 27 at 9 a.m. Chair Feldman advised he had a sneak preview of the Library and commented it is an unbelievable, 100% first-class, jaw dropping facility. All that was presented to the Board is in progress and he urged all to attend the ribbon cutting. Mr. Clark commented there was no ribbon cutting that morning, but he would let the Board members know when they have formal opening. He will be working with Eleanor Krusell, Public Communications and Marketing Director, to have some sort of celebration, but they have to be careful due to COVID and want it low key. They are opening the Library to the public at 9 a.m. on the 27th. Mr. Clark's concern with opening is to maintain safety and not becoming overcrowded on day one. VIII. New Business: Library Opening Plan Mr. Clark announced the Library opening plan is to open at 9 a.m. on. Monday the 27tH The hours are Monday to Thursday 9 to 7, Friday and Saturday from 9 to 5 and closed on Sunday. Masks are required under Palm Beach County Executive Order, unless the child is under two years old or the patron has a reason for an exemption. He noted the hours are reduced hours. The Library will operate at 25% capacity so only 50 people will be allowed at any time on the second floor and 25 people on the first floor. Staff will be tracking the number of people on each floor at all times. Mr. Clark announced they were lucky to be open as many public libraries are not open. The West Palm Beach and Boca Raton Libraries are not open. The County and Delray Beach Library is open. The City developed a good plan. Staff will clean high-touch point areas regularly, and city staff will clean.consistently and wipe down the furniture. Staff is encouraging each person to stay no more than 30 minutes, and was offering the public computer appointments at one-hour intervals. No meeting or study rooms will be available for use as the Library is open at a reduced level of service. The Research Desk, Customer Relations Desk and Youth Services will be open. There will be hand sanitizing stations. Lysol wipes are available and the self-check screens will be cleaned. He thought there were plenty of opportunities for people to stay safe as safety is the Library's primary goal. Mr. Clark announced they will plan something for the opening. Dr. Hayden-Adeyemo asked if the Library considered temperature checks and learned it was discussed but a decision was made not to offer testing to city and library staff. There are testing sites in Boynton for anyone to test at, but none specifically for employees. Dr. Hayden-Adeyemo did not want the Library to close down because staff may be infected. There was discussion there was no city requirement to test staff, but masks are required in City facilities and sanitizing will be done in accordance with the guideline. Ms. Taylor explained employees are supposed to self-check before reporting to work. Chair Feldman asked if the Library will be posting guidelines and instructions when entering the 3 Meeting Minutes Library Board Boynton Beach, FL July 22, 2020 premises. Mr. Clark explained there are security guards at City hall doors and only the north door is open. The security guards will ensure the mask requirements are adhered with. Masks are required by Palm Beach County so no one could enter without one. Coming up the stairs, staff will welcome the public into the Library and patrons will be requested to browse for 30 minutes. All will be social distanced. Dr. Hayden-Adeyemo asked will there be any record announcements in the Library reminding people to social distance and about safety? Mr. Clark explained the do not plan to use the public address system at this point, but if they need to they will. Staff does not want patrons to feel unwelcome and staff will ask people to put masks back on. All will be expected to follow that rule. Ms. Taylor explained they have a positive message banner and six-feet distancing floor markers. Seating will be blocked. When COVID is over, the meeting rooms will open up and self-checkout will be promoted. Staff will encourage patrons to use the self-check outs and has giveaways for self-check-out. Users will be trained how to use the system. Mr. Clark announced the Library received two laptop kiosks which will help with social distancing. When the laptops are returned, they will be wiped clean and placed back inside the machine. The Library also received three new self-check outs that are state-of- the-art and he looked forward to showing the members how to use it. The security gates will be installed tomorrow, which was the last hurrah for new technology and on Friday, staff will make final preparations for Monday morning's opening. The Library is beautiful and a great community place. Ms. Sherlock thought the designer of the library did an out of the world job. Mr. Clark explained the security guards are super friendly and staff will welcome the public into the Library as well. It was noted, the Library suspended volunteer activities due to COVID. Mr. Clark explained there is opportunity for people who do not want to use self-check, to use fast pass, which is a downloadable app and check out their own items They take a photo of each item and take it to the fast pass pad, press a button on their app and it checks the items out for them. Staff will show people how to use it as well. Virtual Summer Reading Club Ms. Taylor advised the Summer Reading Club was held online. Eighty children register for the program. The Library produced their own story time videos and had several interactive activities online such as Escape Rooms, sometimes using links to other libraries that had really good activities. There was a lot of participation and youth were active virtually.When they return with their log, they will get a prize for their participation. The theme of summer reading was Imagine a Story. Chair Feldman noted online participation online increased dramatically. Ms. Taylor explained social media activities participation climbed. The librarian in charge of the maker and digital activities is creating her own app videos. If signed up for the Facebook page, they are posted on Facebook and Twitter. Mr. Clark announced there will be no in person programs held and they will continue their online and DIY craft videos. Ms. Sherlock noted there is successful online 4 Meeting Minutes Library Board Boynton Beach, FL July 22, 2020 ark craft program at Delray which she suggested staff review. Mr. Clark agreed to contact the Delray Library director. FY20 0- 021 Library Budget Mr. Clark announced the library budget request was included in the meeting materials. The approved budget and recommended budget by the City Manager was awarded and there were budget hearings a few weeks ago and he advised when the first and second readings of the budget will take place. He advised the City Manager worked hard to write balanced budget and due to State revenue Sharing, which decreased due to C VI , all departments had cuts. There were some minor cuts, but they will move forward. Sunday hours at the Library will occur at another time. Mr. Clark advised they have 14 l-Fi devices in service and they are looking to get more, but there is a cost. Cr. Hayden-A eyerno asked if they could create a quick survey when checking out, about three things they would like to see. Mr. Clark responded they had thought about it and they do have Like to Know Cards patrons complete. She thought the budget was tight and efficiency was important. Mr. Clark explained a year ago the City surveyed residents and businesses and the Library scored highly in both categories. He thought self-check could be a good learning opportunity for patrons. She suggested surveying ghat patrons feel comfortable using and they could streamline the services the Library have and it would use the patrons to drive what staff does. They have to partner with the community and those that visit the library from out of the area. Using the data, they can think about programming. Chair Feldman suggested Dr. Hayden-Adeyemo write her thoughts down about the way she thinks it should be done and sending it to Mir. Clark so they discuss it t the next meeting. r. Ha d n-Adeyemo was concerned about the Sunshine Late and thought it should be discussed as a group. She thought the exit interview was a good idea. She sought to ensure the Library was the highlight of Boynton Beach. IX Library it ctor's Repo rtlStatistl es January-May 2020 Mr. Clark provided the monthly report from January through -May, but did not yet have June. The marketing manager resigned and handled the statistics and then COVID hit. They were closed for quite some time and their online presence exploded. T he Canopy movie downloads increased 9 %, learning express sessions increased. Job career sessions are up and many were using their online products. Dr. Hayden-Adeyemo thought the statistics speaks for itself. She recalled the focus groups for the library design and the online presence. She inquired about Facebook and asked how the Facebook Likes compared from before till the present and if this was something they would like the new marketing manager to work on. Mr. Clark had another person work on it temporarily and she did a wonderful job managing Facebook, Twitter and Itagram pages, and as of last week,they received between 800 and 900, so they gained some following on social Meeting Minutes Library Board Boynton Beach, FL July 22, 2020 media. The new marketing manager for social media worked one day and then had to work from home due to COVID. She will be back on Monday and will take over the social media platform. One task she will be assigned is to go into their online databases so she could effectively market them to the public. Chair Feldman thought an update on marketing should be on the next agenda. X. Announcements Next Library Board Meeting—August 26, 2020 —Via Zoom Meeting Mr. Clark announced the next meeting at 6 p.m., most likely on Zoom. He explained the Library will fallow the City's lead and will hold meetings online as long as the Governor allows them to do so. He noted each time the deadline for online meetings approaches, the Governor has extended them. Chair Feldman noted there were large areas for meetings. He asked if Zoom meetings were more preferable for the members and learned theywere. Chair Feldman noted the meeting rooms were incredible. Chair Feldman was very proud of Mr. Clark and what he has accomplished. Discussion followed Mr. Clark should create a list that the members could volunteer to help support Mr. Clark, the library and the programs. All praised Mr. Clark on his efforts and Mr. Clark advised he could not do it without the help of his staff. Dr. Hayden-Adeyemo appreciated the partnership of former and current board members and was excited to have virtual tours. She thought continued partnerships would propel the library into the future. Xl. Adjournment Motion Ms. Boucard moved to adjourn. Dr. Hayden-Adeyemo seconded the motion. The motion unanimously passed. The meeting was adjourned at 7:15 p.m. d Catherine Cherry Minutes Specialist 6 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT JUNE 2020 Administrative Services/Public Relations Library Director attended City Commission meetings, Schoolhouse Museum Board meeting, Library Move Coordination meetings, and Municipal Library Director meeting. The Friends of the Boynton Beach City Library had no volunteer hours for this month. Customer Service and Circulation Statistics Current Month Same Month rcentage Previous Year Change wwwwwwwwww _ _. Customer Visits 0 7855 -100 Total Circulation* 4,186 7,519 -44 Adult Circulation 1,413 4,106 -66 Young Adult Circulation 126 427 -70 ...................w .................. _ Juvenile Circulation 767 1,706 -55 ILS System Circulation (Print Materials) 2,306 6,159 -63 EBook Circ (Overdrive, Cloudlibrary) 1,005 678 +48 eAudiobook Circ (OD, RBDig, CloudQ 241 149 _ +62 RB Digital Magazine Downloads 287 286 0 Audiovisual 427 2032 -79 Onecard Cards 0 0 - Number of Reference Transactions 0 664 -100 Interlibrary Loans Provided 0 137 -100 Interlibrary Loans Borrowed 0 3 -100 *includes ILS, Ebooks, Freegal and RB Digital downloads. Di ital Resource and Database Statistics Current Month Same Month Percentage Previous Year Change Freegal Streams 648 667 -3 .... . ..... .mm Freegal Users 23 21 i +10 Freegal Downloads 345 232 +49 Kanopy Streams 198 94 +110 ALLDATA Auto Repair Articles ��� � ,t - 173 subscription 'Learning Express Sessions 26 10 -160 Gale Legal 2 15 -87 Gale Infotrac Sessions 825 2033 -59 Gale Infotrac Retrievals 8 92 -91 Transparent Languages Users 39 10 +290 Transparent Languages Sessions 385 59 +553 ................___mm._._.......... �.. . w..,_ . Learning Express Job Career Sessions 17 9 +89 Knowledge City Users Social Media Facebook Likes 817 New Facebook Likes 92 Q Facebook Followers Likes and followers are the same thin Twitter Followers 226 New Twitter Followers 10 Twitter Impressions 4582 Insta ram Followers 524 New Insta ram Followers 11 Boynton-Beach.orlcii-library a eviews 4,252 Palm Beach Post Views Newsbank 85 Public Computer Usage Statistics Computer Usage total = 0 (Library was closed during this time) Public Computer Training Classes Computer classes temporarily suspended. Collection Management Discarded Items = 770 Items Added to Collection = 576 Archives Activities The Boynton Beach City Library Local History Archives access to collections continues to improve through the FIU Digital Collections initiative for our photograph collections, oral histories being made online, and website growth. The Historical Society of Palm Beach County published their magazine, Tustenegee, with one of our oral histories included. The Coastal Star inquired about our COVID-19 collection project. Finally, the Marketing Department continues to request reference materials, including photos of Boardwalk Ice Cream, 4t" of July, and picnics. 2 June-July 2020 Monthly Report I Page Library Program Report DIGITAL PROGRAMMING Makerspace with Creative Christina - 1-Minute Video Views (Across all videos): 88 - Post Engagements: 34 - Number of Videos: 4 Virtual Storytime - 1-Minute Video Views (Across all videos): 10 - Post Engagements: 14 - Number of Videos: 4 ADULT SERVICES No adult programming this month. YOUTH SERVICES Only programming was virtual storytime (see above for stats). AmeriCorps Report No AmeriCorps volunteers in June. 3 June-July 2020 Monthly Report I Page UNIQUE MANAGEMENT SERVICES, INC. CREATED: 06/30/2020 8:05 PM WB ACCOUNT STATUS RERQRT PAGE, 6 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 115 N FEDERAL HIGHWAY BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 06/30/2020 ALL AMOUNTS LISTED Accounts Submitted 2,582 Dollars Submitted 177,945.00 Dollars Received 23,901.06 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02 Incorrect Addresses 470 Dollars in Skiptracing 22,484.04 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,111 Dollars in Process 144,454.20 # of Accounts Activated 1,264 Total Activated 93,395.91 % of Accounts Activated 59.88% % of Dollars Activated 64.65% I UNIQUE MANAGEMENT SERVICES, INC Page l of 1 UNIQUE MANAGEMENT SERVICES,INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Lett Column Accounts Submitted:Total number of accounts submitted for collection. Bankruptcies:Total number of accounts in bankruptcy. Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts, continue for quite some time so this number is very dynamic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements,mistakes,etc. Accounts in Process:Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies,Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. #of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They could have returned material,made a payment or a combination of both. %of Accounts Activated.Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted:Total dollar amount due from all accounts submitted for collection. Dollars in Bankruptcy:Total dollar amount due from all accounts in bankruptcy. Dollars in Skips: Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute:Total dollar amount for all accounts that have been disputed.. Dollars in Process:Total dollar amount for all accounts being processed. This number is equal to the Dollars Submitted minus Dollars in Bankruptcy.Dollars in Skips,and Dollars In Dispute,as well as the dollar amount due for all suspended and closed accounts(not detailed on this report). Its purpose is to show the total dollar amount actually being worked. Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the sum of Dollars Received,Material Returned,and Dollars Waived is the remaining balance due by all Accounts Activated_ %of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars in Process). Right Column Dollars Received:Actual money recovered as reported by the Library. Material Returned:Actual value of material returned as valued and reported by the Library. Dollars Waived:Actual dollars waived by the Library as reported by the Library. https://web.unique-mgmtcom/help_files/summary.asp 3/6/2017 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT JULY 2020 Administrative Services/Public Relations Library Director attended State Library Council meeting, City Commission meetings, Municipal Library Directors meeting, City Budget Workshops, SEFLIN Executive meeting, and Schoolhouse Museum Board meeting. He also spoke at the virtual SEFLIN Regional Conference. City Hall held the official ribbon cutting ceremony for the new building on Tuesday, July 21. The Boynton Beach City Library officially opened to the public on Monday, July 27 with COVID-19 precautions in place. The Friends of the Boynton Beach City Library had no volunteer hours for this month. Customer Service and Circulation Statistics __ .__....... .ww _.. Current Month Same Month Percentage Previous Year Change Customer Visits 525 8,127 -94 Total Circulation* 2,742 7,889 -65 Adult Circulation 704 4,522 -84 Young Adult Circulation _ 29 468 -94 Juvenile Circulation 315 1,572 -80 ILS System Circulation (Print Materials) 1,048 6,562 -84 EBook Circ (Overdrive, Cloudlibrary) 949 624 +52 _ ....__..__. .................. __.................. eAudiobook Circ (OD, RBDig, CloudQ 181 183 -3 RB Digital Magazine Downloads _ 304 286 +6 Audiovisual 134 2,267 -94 Onecard Cards 1 1 0 Number of Reference Transactions 15 (estim) 696 -98 Interlibrary Loans Provided 0 139 -100 Interlibrary Loans Borrowed 0 3 -100 *includes ILS, Ebooks, Freegal and RB Digital downloads. Digital Resource and Database Statistics Current Month Same Month Percentage Previous Year Change Freegal Streams 588 519 +13 Freegal Users 17 16 +6 Freegal Downloads 257 226 +14 Kanopy Streams 134 117 +15 ALLDATA Auto Repair Articles No 173 - subscription 4 June-July 2020 Monthly Report Page Learning Express Sessions 60 10 +500 Gale Legal 3 8 -63 wwwwww. Gale Infotrac Sessions 164 3,198 -95 Gale Infotrac Retrievals 6 396 -98 Transparent Languages Users 6 48 -88 Transparent Languages Sessions 29 954 -97 Learning Express Job Career Sessions 55 7 +686 Knowledge City Users 1 - - Social Media Facebook Likes 891 New Facebook Likes 74 Facebook Followers Likes and followers are the same thin Twitter Followers 223 _. [ New Twitter Followers 0 Twitter Engagements 39 Insta gram Followers 570 New Insta ram Followers 146 Boynton-Beach.or Jclt -library pageviews 4,915 _v. Palm Beach Post Views Newsbank 42 Public Computer Usage Statistics Adult Computer use = 36 Average time per session = 30 minutes Teen Computer use = 14 Average time per session = 17 minutes Youth Computer use = 11 Average time per session = 9 minutes *Note: this data reflects only our opening week, July 27-31. Computer Usage total = 36 Public Computer Training Classes Computer classes temporarily suspended. Collection Management Discarded Items = 17,665 Items Added to Collection = 1,045 5 June-July 2020 Monthly Report I Page Archives Activities The Local History Archives is settling into its new accommodations, and hopes to be able to provide access to collections soon. Access to 500 of our photographs continues to be available through FIU's digital collections and Digital Public Library, and the Archives website continues to grow. Library Program Report DIGITAL PROGRAMMING Makerspace with Creative Christina - 1-Minute Video Views (Across all videos): 95 - Post Engagements: 61 - Number of Videos: 4 Virtual Storytime - 1-Minute Video Views (Across all videos): 10 - Post Engagements: 13 - Number of Videos: 3 ADULT SERVICES Only programming was MakerSpace (see above for stats). YOUTH SERVICES Only programming was virtual storytime (see above for stats). AmeriCorps Report No AmeriCorps volunteers in July. 6 June-July 2020 Monthly Report Page UNIQUE MANAGEMENT SERVICES, INC. CREATED: 07/31/2020 5:57 RM W5 A DINT STATUS REPORT PAGE• 496 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 115 N FEDERAL HIGHWAY BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01'/01/1900 TO 07/31/2020 ALL AMOUNTS LISTED Accounts Submitted 2,582 Dollars Submitted 177,945.00 Dollars Received 23,901.06 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02 Incorrect Addresses 470 Dollars in Skiptracing 22,484.04 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,111 Dollars in Process 144,454.20 ff of Accounts Activated 1,264 Total Activated 93,395.91 % of Accounts Activated 59.88% % of Dollars Activated 64.65% y UNIQUE MANAGEMENT SERVICES,INC Page I of 1 . UNIOVE MANAGEMENT SERVICES,INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Left Column Accounts Submitted:Total number of accounts submitted for collection. Bankruptcies:Total number of accounts in bankruptcy. Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts. continue for quite some time so this number is very dynemic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements,mistakes,etc. Accounts in Process:Total number of accounts being processed through our collection service. This number is arrived al by subtracting Bankruptcies,Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. #of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They could have returned material,made a payment or a combination of both. %of Accounts Activated.Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted:Total dollar amount due from all accounts submitted for collection. Dollars in Bankruptcy:Total dollar amount due from all accounts in bankruptcy. Dollars in Skips: Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute:Total dollar amount for all accounts that have been disputed.. Dollars in Process:Total dollar amount for all accounts being processed. This number is equal to the Dollars Submitted minus Dollars in Bankruptcy.Dollars in Skips,and Dollars in Dispute,as well as the dollar amount due for all suspended and closed accounts(not detailed on this report).Its purpose is to show the total dollar amount actually being worked. Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the sum of Dollars Received,Material Returned,and Dollars Waived is the remaining balance due by all Accounts Activated. %of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars in Process). Right Column Dollars Received:Actual money recovered as reported by the Library. Material Returned:Actual value of material returned as valued and reported by the Library. Dollars Waived:Actual dollars waived by the Library as reported by the Library baps://web.unique-mgmt.comlhelp_fiies/summary.asp 3/6/2017