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Agenda 02-24-21 �y City of Boynton Beach BOYNTON BEACH CITY LIBRARY 100 East Ocean Avenue Boynton Beach, FL 33435 LIBRARY ADVISORY BOARD AGENDA Date: February 24, 2021 Location/Time: via Zoom Meeting 6:00 P.M. htt s://usO2web.zoom.us/1/85831926029 Dial In—(346) 248-7799, Meeting ID 858 3192 6029 (No password required) I. Pre-meeting announcement from Craig Clark, Library Director II. Call to Order—Marcia Levine, Board Chair III. Approval of Minutes—Meeting of January 27, 2021 IV. Correspondence and Communications- None V. Public Audience(Individual Speakers Will Be Limited to 3 Minute Presentations) VI. Chair's Report VII. Unfinished Business: Staffing Update-Craig Clark AmeriCorps Program—Jeannie Taylor Career Online High School -Jeannie Taylor Adult Reading Club—Jeannie Taylor Little Libraries Program—Craig Clark VIII. New Business IX. Library Director's Report/Statistics January 2021 Monthly Report X. Announcements Next Library Board Meeting—March 24, 2021 —Via Zoom Meeting XI. Adjournment NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING,HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND, FOR SUCH PURPOSE, HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED.(F.S.286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561) 742-6060 OR (TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. MINUTES OF THE LIBRARY BOARD MEETING HELD ON WEDNESDAY, JANUARY 27, 2021, AT 6:00 P.M. VIA ZOOM ONLINE MEETING, IN BOYNTON BEACH, FLORIDA Present: George Feldman, Chair Craig Clark, Library Director Dr. Stephanie Hayden-Adeyemo, Vice Chair Jeannie Taylor, Assistant Library Director Lindsay Karten Joyce Pemicone, Senior Librarian Elizabeth Sherlock Marcia Levine Robyn Boucard Victor Gaud Cabrera, Alternate Sara Brown, Alternate Absent: Ace Tilton Ratcliff I. Pre-meeting announcement from Craig Clark Library Director At 6:05 p.m. Mr. Clark read a statement explaining how the meeting would proceed and how the public could participate. II. Call to order—Board Chair— Introduce new Board Member(Alternate) Sarah Brown Mr. Clark introduced new member Sarah Brown. Ms. Brown explained she is an upper school Librarian at American Heritage School in Delray,working with youth ages 6-12 for five years. Before that, she worked for the City of Boca at the Spanish River Branch in the account services and collections development. She has lived in Boynton for 15 years and was looking forward to working with the members. Mr. Clark advised he received an email thatMx.. Ratcliff may be late. Chair Feldman explained this was his second year with the Library Board and this was the first time they had a full Board. III. Annual Organizational Meeting — Election of Officers (Chair, Vice Chair, Secretary) Mr. Clark explained the members need to elect a Board Chair and Vice Chair. The Secretary is not needed as there is a recording secretary. He explained the Ordinance requires that the Board Chair and.Vice Chair be appointed by the City Commission. He read from a memo from Crystal Gibson, the City Clerk, explaining the members could Meeting Minutes Library Advisory Board Boynton Beach, Florida January 27, 2021 recommend to the City Commission who they would like to serve as the Board Chair and Vice Chair. Mr. Clark advised as Board Liaison, he will place the recommendations on the next Commission agenda. Mr. Feldman will remain Chair until the City Commission votes on the recommendations. Dr. Hayden—Adeyemo inquired if this was a new provision. Mr. Clark explained he was informed the information was contained in a February 16th agenda item, but it was new to him. He received an email from the City Clerk indicating how this would be handled going forward. The City Commission appoints all members of the Library Advisory Board and the Advisory Board reports to them and makes recommendations. Dr. Hayden-Adeyemo was confused where the City Commission formally wrote about recommending who is the Chair and Vice Chair as the Library Board members normally do so. Dr. Hayden-Adeyemo stated on the record the City Commission should not be recommending who is Chair and Vice Chair because it would supersede the reason to have an advisory board. Mr. Clark explained it is an Ordinance and a law. At the request of Mr. Clark, the Minutes Specialist explained the Ordinance was passed in the last half of 2020 to provide uniformity among the advisory boards. Dr. Hayden-Adeyemo understood the manner in which the Chair and Vice Chair would be handled going forward and that is put on the record at the City Commission meetings. She interpreted the provision Mr. Clark read as if the City Commission did not approve the Board recommended individuals, the City Commission could select other Library Board members to serve as Chair and Vice Chair. Mr. Clark confirmed the City Commission has the authority to do so. Dr. Hayden-Adeyemo then questioned the need for the Advisory Board. She thought it was quasi, and repeated that if the City Commission did not like who was the Chair and Vice Chair of the Board, the Commission could do what they want. She expressed it seemed to be a push back on some comments brought up at a City Commission meeting, and she was being respectful of the time and their Chair and Vice Chair, but it sounded like the Commission was trying to do ad hoc, quasi, running all the Boards from the dais, which was her push back. Ms. Sherlock noted the City Commissioners do not know the members and what their focus is on if they never met them. She asked if they had to interview for the positions. She inquired if members could serve on two boards and learned they could. Mr. Clark explained the procedure is for him, as the Board Liaison, to place the recommendation on the agenda and includes information about any member interested in serving as chair and discussion or consensus the Board has had regarding the issue. He requested Chair Feldman take a vote on who wants to serve as Chair and Vice Chair and then a vote. Chair Feldman nominated Marcia Levine serve as Chair starting in February after City Commission approval. 2 Meeting Minutes Library Advisory Board Boynton Beach, Florida January 27, 2021 Dr. Hayden-Adeyemo asked if someone could serve as chair of two boards. Mr. Clark did not know. Dr. Hayden-Adeyemo wanted it on record that she thinks there are people sitting enacting ordinances who are not thinking, ethically correctly, because she is a forward thinker and she can see ahead this is problematic. Dr. Hayden-Adeyemo seconded the nomination for Marcia Levine for Chair. Ms. Levine inquired how long someone can serve as Chair and Vice Chair and learned there was no limit, but they must be reappointed every year. Ms. Levine accepted the nomination. Chair Feldman asked if someone could nominate themselves and learned they could. Vote The vote for Ms. Levine unanimously passed. Dr. Hayden-Adeyemo nominated herself as Vice Chair. Chair Feldman nominated Ms. Boucard for Vice Chair, however, Ms. Boucard declined. Ms. Sherlock nominated Mr. Feldman as Vice Chair. Mr. Feldman accepted the nomination. There were no other nominations received. Motion A vote for Dr. Hayden-Adeyemo as Vice Chair was taken. Dr. Hayden-Adeyemo was elected Vice Chair by vote of 4-2 (Chair Feldman, Ms. Sherlock dissenting and Ms. Levine abstaining.) A vote for Mr. Feldman as Vice Chair did not occur as Dr. Hayden-Adeyemo was accepted by the majority of the Board for the position. Mr. Clark requested Ms. Levine and Dr. Hayden-Adeyemo send a brief summary of their backgrounds to include in the agenda item. Ill. Approval of Minutes— Meeting of December 9, 2020 Motion Ms. Levine moved to approve the minutes. Chair Feldman seconded the motion. The motion unanimously passed. V. Correspondence and Communications— None Meeting Minutes Library Advisory Board Boynton Beach, Florida January 27, 2021 VI. Public Audience (Individual speakers will be limited to three-minute presentations) - none VII. Chairs Report- none VIII. Unfinished Business Staffing update—Craig Clark Mr. Clark announced they are promoting Nael Simonaire, a part-timer to a full-time Library Associate and they will have a part-time Library Aide position available. If anyone is interested in the position, they should check the City's website. AmeriCorps Program —Jeannie Taylor Ms. Taylor briefly explained the program and the services they offer. There are three AmeriCorp volunteers working full time in the Library. There is an adult volunteer handling ESL, a full-time afterschool homework help, working with younger children and a full-time teen helper with homework and college prep. She advised the program is a very good program. Career Online High School—Jeannie Taylor Ms. Taylor explained the Career Online High School program. She elaborated they have four people in the high school, one almost done, two are halfway through and one just beginning. They take a two-week prerequisite class to ensure they can keep the schedule and can use the learning style. After the prerequisite class, she and Mr. Clark interview the student before a scholarship is given. The scholarship provides the rest of the program free. They have a total of 18 months to complete the classes, with credit given for any other high school classes taken. So far, there are 10 graduates and it is a life changing program. I . New Business: Maker Space Update—Joyce Pernicone, Sr. Librarian-Customer Relations Joyce Pernicone, who oversees the Maker's Space, gave an update on some of the equipment coming in. The Library received a Library Services and Technology Act Grant for$40K to begin a Maker's Space and help introduce patrons to creative entrepreneurship. She reviewed some of the machines received included an Oculus Quest 2. They spent months purchasing the machines and staff is getting acquainted with the machines and setting them up. The Oculus Quest 2 allows individuals to participate in Virtual Reality webinars. They have a Cricket Maker which allowed people to make cards, transfer images on tee shirts and bottles, it is a vinyl transfer system. There is a design space where one creates the designs and the machine creates the 4 Meeting Minutes Library Advisoryczar Boynton 9 Florida stencils to adhere to various i s. They havei chi that does a thousand stitches a minute. Someone could i iqu if it sells well, and staff teaches t si ess end as well, they can mass produce items whichcould t home small business for someone. They hope if people become proficient with the equipment, they could uc their own machines and use them at home. They have ordered 3-13 printer, which allows individuals tca queue up jobs and people can email 3-D printingjobs and staff will approve the jobs d print the item, The Library s augmented realityheadsets, which is paired withthe 3-D scanner to have meetings re individuals can scan items and bringthem into virtual discussion rooms. The headsetsalso be used to learn how to play the piano. The Oculus headset s apps so individuals can travel all over the world virtually, learn Tai Chi and although the technologyis tly for relaxation. is a sculpture that individuals can create sculptures and translate the sculpture to images they post. The Library has a beta test group of 10 peoplet that will go through the programconsisting o learning the equipment, the creative entrepreneurship end and obtainingguest instructors to clarify things. Those individuals can graduate into the business incubator on the first floor. The Cityhas issued Requestfor to get someone to open the incubator. As individuals r u r Library ra r se they receive further help on the businesse. It is cutting-edge equip nt and technology, and it is hoped individuals impacted ` Icould find something to do at home supplement their inc Chair Feldman asked if the equipment could handle the City'si s. it was noted staff timeis limited, staff s to train patrons. Chair Feldman clarified he meant it could be an account for a new start-up usin ss. Ms. Pernicone explained for the duration of the grant, which runs through September 30th, staff is limited a what they could dog but after the grant period is concluded, they could explore other options. rm Gaud Cabrerao has been thinking out incorporating the incubator with the Library. s® Pernicone explained they aretwo different spaces: the Library has the Makers Space with equipmentn there is a separate City project withthe Business Incubator. The City has issued an RFP for an entity,to run the Business Incubator as it is a Cityproject, but the RFP process is not yet complete. She explained further information can be found ont its website. Ms. Pernicone also pointed out the other part of the projectis a Gicleerime allow someone to paint a canvas, scan it and the machineill copy the same art piece onto blank canvases. If they do not want to paint, there is a drawingtablet which allows one to create art without supplies and copy it onto canvas. ere is also a professional grade camera that wouldIia individuals t create family portraits which is a favorite around the holidays when the demandis high. Dr. Hayden-Adeyerno saw something online and noted the i s the Library Board and uc tion and Youthvisa oar nd they were thinking ho to re-engage youth duringe commented these are extension enrichments, hich could be Meeting Minutes Library Advisory Board Boynton Beach, Florida January 27, 2021 used in partnership with schools, particularly South Tech. The Library also has the Online High School and these programs could be flushed out as strategic initiatives or Pandemic Literacy project that the Library and Education and Youth Board could work on together. Ms. Pernicone explained equipment such as the Cricket Maker is simple to use, but some equipment is complicated. Dr. Hayden-Adeyemo liked the synergy between the two Boards and the equipment and thought it was a win-win. Ms. Pemicone commented the technology has advanced so much that the possibilities are endless. They want to make people aware of it. Mr. Clark noted they are not yet ready to launch. Dr. Hayden-Adeyemo thought children were on the cusp of technology and most are already using the technology in some form at school. List of Volunteer opportunities/FLA Legislative Advocacy Platform—Craig Clark Mr. Clark explained the list of volunteer opportunities was included in the agenda backup. The advocacy items could be done at any time, but the volunteer portions would be post-COVID, which he hoped would be in the near future. He also attached the Florida Library Association Advocacy Platform. The Florida Library Association hired a lobbyist to lobby for funding initiatives. He checked items that directly affect the Library, such as State Aid to Libraries, the Library Cooperative Grant Program, which funds services for the Southeast Florida Library Network (SEFLIN.) The Library is part of SEFLIN, which is an organization that handles resource sharing to cut costs on items such as databases, helps with delivery services that transport books to other libraries and for appropriation of$750K to public libraries for the Career Online High School. He noted the Governor vetoed the allocation for last two years. He encouraged the members to contact their local legislators and advocate for Library funding. Chair Feldman requested a list of legislators Mr. Clark thought would be most helpful to be sent to the members. Mr. Clark agreed to do so. Adult Reading Club—Jeannie Taylor Ms. Taylor explained the Adult Reading Club starts in January. People sign up and have to read 10 things, and get a reward, which is a tote bag. The bags were ordered and may take three weeks to arrive. The totes are popular. The program usually gets a couple hundred people signed up. She encouraged all to join in. Kinetic Art Symposium— Kids Kits from Youth Library—Jeannie Taylor Ms. Taylor explained the kits will enable youth to make pinwheels. Youth can pick up a kit and make the pinwheels in the Library or at home, so youth can be involved in the art event. The kits not ready for pick up yet, but they will be advertised on social media. There will also be first, second and third place winners and all the youth's kinetic artwork will be displayed in the library. 6 Meeting Minutes Library Advisory Board Boynton Beach, Florida January 27, 2021 Little Libraries Program— Craig Clark Mr. Clark announced they built three Little Libraries, which is a box on a pole in the ground. The City of Lake Worth has about 125 Little Libraries. The Lake Worth program is huge and is run by a non-profits that host the boxes at the volunteers' homes. Boynton's program is different. They will have three locations: Oceanfront Park, Sara Sims Park and one at Barrier Free Park. People can take any books from the boxes or leave a book for someone else to read. This program should be up and running within three weeks. They are working with Legal on some legal issues and staff will check them twice a week. The boxes are already installed and have the new Library logo and the City's logo on them. The front of the boxes say "Boynton Beach City Little Library." Dr. Hayden- Adeyemo noted some of the volunteers have them in front of their homes and Delray Beach has some as well. Staff was also working on a disclaimer about COVID. Ms. Boucard asked if the books are to be brought to the Library or to the boxes. Mr. Clark responded people can place the books in the boxes. X. Library Director's ReporUStatistics November and December 2020 Monthly Reports Mr. Clark explained circulation is increasing and the Library is getting busier, especially this month. Circulation was more now than in the entire year. Mr. Clark thought the gate count was not accurate and noted the gates are new, but the circulation counts were accurate. First-floor visitors can walk around the gates and he thought the figures were low. Ms. Levine thought attendance was great. She loves the Florida Room in the back, and if no one can find her, that is where she goes. It is like her escape room. Most of the time she is by herself, but not anymore. Mr. Clark pointed out to the members, when AmeriCorps submits their monthly report, they do not use the student's real names. Mr. Clark thanked also Ms. Taylor for attending the meeting while on vacation. I. Announcements Next Library Board Meeting — February 24, 2021 —Via Zoom Meeting Mr. Clark announced the above meeting. Ms. Sherlock looked through the website and observed the woman who handles story time for the kids. She noted kids like to see pictures in the books and when the reader holds up the pictures, the youth only get a glimpse of the picture. She thought the 7 Meeting Minutes Library Advisory Board Boynton Beach, Florida January 27, 2021 pictures should be viewed up close and for a longer amount of time. Dr. Hayden- Adeyemo suggested a poly-cam may help. She also announced she loves the Library, but she sees a lot in print and the media about City students falling behind. She thought there needed to be a tighter synergy between the Library and the Education and Youth Advisory Board and thought the Education and Youth Advisory Board is to actively engage youth. They want to take steps for the City and the benefactors will be the youth. XII. Adjournment Motion Ms. Sherlock moved to adjourn. Dr. Hayden Adeyemo seconded the motion. The motion unanimously passed. The meeting was adjourned at 7:17 p.m. 1V Catherine Cherry Minutes Specialist 8 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT JANUARY 2021 Administrative Services/Public Relations Library Director attended City Commission meetings, Schoolhouse Museum Board Meeting, BB Campaign Monthly Meeting, and Servant Leadership Conference. The library also collaborated with City Marketing to host a virtual story time reading in celebration of MLK Day, and sat on the MLK Day Committee for planning purposes. Additionally, the library hosted Career Month: a new initiative to focus on how the library assists jobseekers. The library hosted virtual programs on different career topics, had a display table, and pushed informational posts and content in support of Career Month. See below in programming section for performance statistics. Customer Service and Circulation Statistics Current Same Month Percentage Month Previous Year Change Customer Visits Adult 2,575 8,304 (adult and -69% youth) Customer Visits Youth 1,042 N/A - Total Circulation* 10,683 8,502 26% Adult Circulation 6,109 5,554 10% .e. _... __......_._._...._.�w_.�__mm ------ Young Adult Circulation 391 298 31% Juvenile Circulation 2,236 1,280 75% ILS System Circulation (Print Materials) 8,751 7,160 22% (Total items checked out kiosks and others in-house) Checkouts on Kiosks 5,426 - - Items Checked Out at CR Desk RFID 58 (Daily avg. Pad of 2) EBook Circ (Overdrive, Cloudlibrary) 1,259 602 109% ._ eAudiobook Circ (OD, RBDig, CloudL) 222 209 6 Overdrive Magazines 112 (no stats for 258 -95% the RBDigital part of the month) -.re,..........__....... .- ----- .........F ... w_ Audiovisual 1,863 2,158 -14% Users registered 217 123 76% ........... F&nline'user registration 43 - �Onecard Cards 1 0 7 100% Number of Reference Transactions 1983 651 205% ---._------- *includes ILS, Ebooks, Freegal, OD mags, Gale legal forms Curbside Pickup Statistics • Number of appointments made: 28 • Number of appointments picked up: 28 • Number of no-shows: 0 Meeting Room Usage Statistics • Number of reservations: 155 people Di ital Resource an . ... .w _ �..�.� Current Same Month Percentage Month Previous Year Change Freegal Streams 545 502 9% Freegal Users (new) 18 7 157% --j— Freegal Downloads 430 268 60% Kanopy Streams 317 66 380% Learning Express Sessions 50 4 1,150% Gale Legal 9 5 80% Gale Infotrac Sessions 291 249 17% � ._ .... _� .. W... . Gale Infotrac Retrievals 7 8 -13% Transparent Languages Users 14 7 100% Transparent Languages Sessions 58 23 152% Learning Express Job Career Sessions 45 45 0 _.................. Knowledge City Logins 12 - - Boynton-Beach.org/city-library 6,735 6,510 3% pageviews (pulled from Google Analytics, this is the number of v/ews� our library website has received) Palm Beach Post Views (Newsbank) 117 313 -63% Social Media Current Same Month Percentage c Month Previous Year Change Facebook Likes (number of people o e who like the Facebook a 991 559 77/o New Facebook Likes (number of 19 18 6% new pie likes January 2021 Monthly Report I Page 2 Facebook Engagements (sum of all No historical data _ likes, comments, and shares across all 376 available posts for the month Twitter Followers (number of people who follow the Twitter 261 206 27% account New Twitter Followers (number of 3 11 -73% new Twitter account followers Twitter Engagements (sum of all likes, comments, and retweets across 96 No historical data - all tweets for the monavailable th Instagram Followers (number of No historical data people who follow the Instagram 720 available _ account New Instagram Followers No historical data (number of new Instagram account 22 available _ followers Instagram Engagements (sum of No historical data likes and comments across all posts 244 available _ for the month Public Computer Usage Statistics Adult Computer use = 851 Average time per session = 45 minutes 1177 Youth Computer use = 390 Average time per session = 45 minutes. 362 Adult Laptops total use: 92 Teen Laptops total use: 127 Computer Usage total = 11460 One year ago = 1,539 (5% decrease). Collection Management Discarded Items = 587 Items Added to Collection = 575 Archives Activities The Local History Archives continues to serve the Boynton Beach community by providing increasing access to collections to further educate people about the history of our communities. More images have been added to the online database access and donations to the collection are increasing. Library Program Report DIGITAL PROGRAMMING - Makerspace with Creative Christina o 1-Minute Video Views (Across all videos): 5 o Post Engagements: 3 January 2021 Monthly Report I Page 3 o Number of Videos: 1 - Makerspace Grab`n'Go Event: Yarn Balls o Number of Kits Checked Out: 24 o Registered Zoom Attendees (those who registered): 1 o In-Meeting Zoom Attendees (those who actually attended): 2 o Facebook Live Attendees: 20 - LinkedIn Like a Boss o Registered Zoom Attendees (those who registered): 7 o In-Meeting Zoom Attendees (those who actually attended): 5 o Facebook Live Attendees: 20 - Developing an Effective Resume/Cover Letter with FAU Career Center o Registered Zoom Attendees (those who registered): 3 o In-Meeting Zoom Attendees (those who actually attended): 2 o Facebook Live Attendees: 5 - Conducting an Effective Job Search o Registered Zoom Attendees (those who registered): 0 o In-Meeting Zoom Attendees (those who actually attended): 0 o Facebook Live Attendees: 4 - Job Applications Tips with City of Boynton Beach Human Resources Dept o Registered Zoom Attendees (those who registered): 9 o In-Meeting Zoom Attendees (those who actually attended): 3 o Facebook Live Attendees: 3 - Career Prep with the Library o Registered Zoom Attendees (those who registered): 1 o In-Meeting Zoom Attendees (those who actually attended): 1 o Facebook Live Attendees: 6 - Ace Adobe: Manipulating Layers in Photoshop 0 1-Minute Video Views: 1 o Post Engagements: 1 January 2021 Monthly Report Page 4 o Number of Videos: 1 ADULT SERVICES - Quilters (paused meetings in January) o Number of Meetings: 0 o Total Attendees: 0 - Adult English Classes o Number of Sessions: 25 o Participants: 3 YOUTH SERVICES - Teeny Tiny Storytime o Number of Programs: 3 o Participants: 6 - Homework Help (Child) o Number of Sessions: 79 o Participants: 24 - Crowns and Swords (Event Only) o Number of Programs: N/A o Participants: 36 - Crowns and Swords (Kits Only) o Number of Programs: N/A o Participants: 74 TEEN SERVICES - Homework Help (Teen) o Number of Sessions: 30 o Participants: 12 - New Year's Letter Program o Number of Programs: N/A o Participants: 35 January 2021 Monthly Report Page 5 AmeriCorps Report AmeriCor s Kids Homework Help Monthly Report By Olivia Shimkus January was our busiest month yet here at the homework help center! I am getting to the point where my days are often fully booked with little to no wiggle room, which I enjoy! My regulars are still going strong, I have a few that continue to come, even from the first few weeks of our center and I appreciate that so much. I hear from parents all the time how grateful they are for this service. This month I also had one of my busiest months yet as far as new students. I can definitely see word of mouth continuing to work as I'm getting a lot of classmates, neighborhood friends, and church buddies, of my regular students. Joe continues to be an awesome teammate, as almost all of our new students are K-6 and lots of new students and walk-ins who simply can't fit in my schedule of the day Joe has been happy to take on. I anticipate even more new students in the coming months. One change this month is almost all of my students are now attending school in person. I used to have about a 50/50 mix of online and in person students but almost all have moved to in person classes which has changed the work and style of tutoring a little bit. I anticipate in the future with cases still rising that some students may return to online classes and am prepared for that. This month's statistics were as follows: In regards to students K-6, we had 14 new students and 10 returning students. The new students varied in age with 3 kindergarteners, 4 first graders, 2 second graders, 1 third grader, 2 fourth graders, 2 fifth graders and no sixth graders. In January, I had about 79 sessions (my most ever, by far) from 30 minutes— 1 hour and did just over 40 hours of instruction for the month of January. This month was by far our busiest month ever. I think it is a combination of a new semester, more students going to school in person, and all of our outreach paying off! In total, Joe and I have served 46 students in official sessions and dozens of others with quick questions and technical help. Just to give a snapshot, the kid's homework help center has served 8 kindergarteners, 8 first graders, 6 second graders, 6 third graders, 7 fourth graders, 9 fifth graders and 2 sixth grader total. Year to date I have provided 248 sessions with a total of 143 hours of instruction. Almost all of my homework help continues to be in math, reading, and now writing, with a little bit of spelling, science, and history. I continue to have a huge student base that doesn't bring homework but needs extra support and I continue to spend a significant amount of my time away from direct tutoring planning out lessons and materials for them. After my mid-year review, I am using more library materials and online resources to support my students and their needs. I continue to love my students and do everything I can to make their lives easier, and more fun in the process. I have some passion projects I like to do to keep my students engaged. Like the online learning website scavenger hunt, I'm still working on "Reading Bingo" after gaging interest from students and parents. Everyone loved the idea. I'm always super excited to recommend my childhood favorites to my students and I know they are excited to read a book I love and talk about it with me. I am currently in the process of making the bingo sheets and may use them in tutoring sessions or over spring break as a fun activity. Overall, this has been an awesome month and I can't wait to see what the February holds! January 2021 Monthly Report I Page 6 AmeriCor s Teens Homework Help Monthly Re ort By Joe DiConsiglio January topped last month as my busiest month yet. I regularly had 5 or 6 students a day. This is making me enjoy this position more and more because I feel like I'm gaining valuable relationships with the students I see a couple times a week. I can see their trust in me expand and I am learning the different ways that they like to learn. I had 12 students throughout the month for a total of 30 sessions. This month I had 6 elementary school students, 2 middle school students, 2 high schoolers, and 1 adult. I enjoy working with my new adult student. She recently came in asking for help studying for an exam she needs to take to finish her Bachelor's and become a teacher. We have been practicing math together as that is the one section of the exam she has yet to pass. Like previous months, I have two students who come in everyday and I have developed friendly, mentor-student relationships with. I have seen significant improvement in the writing and math work of these students and am excited to keep helping them for hopefully the rest of the year. My other students come in more sporadically. For everyone else I keep it to two sessions as week as I am becoming more and more busy. Several days this month I have had students from 2:30 — 7:00 straight with no breaks. Still, we have had excellent tutoring sessions nonetheless. I am getting more and more comfortable teaching subjects as well as helping students without giving them the answers. AmeriCorps Adult English Classes Report By Abbey Van Allsburg Students: Kanga and Inspector Gadget have been very consistent students throughout January. We had a new student: Hermione Granger. Kanga and I have come far together. We have begun studying for the HESI A2 exam, explored different financial aid resources and learned how to apply for FAFSA. Inspector Gadget comes in once weekly. Mr. Gadget has been writing long passages lately; it takes the whole session to edit and discuss his writings! Ms. Granger met with me at the end of January. Ms. Granger is not a beginner ESOL student, she instead needed help with her computer. We spent our session together looking at an assignment for her math class and figuring how to complete the assignment virtually. All in all, I've had a total of 25 sessions with 3 students in January. January 2021 Monthly Report I Page 7 UNIQUE MANAGEMENT SERVICES,INC. CREATED: 01/31/2021 10:30 PM ZS ACCOUNT STATUS REPORT PA 488 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 100 E OCEAN AVE BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 01/31/2021 ALL AMOUNTS LISTED Accounts Submitted 2,590 Dollars Submitted 178,885.87 Dollars Received 24,585.85 Bankruptcies 1 Dollars in Bankruptcy 10.00 Material Returned 45,792.02 Incorrect Addresses 472 Dollars in Skiptracing 22,255.12 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,116 Dollars in Process 145,399.09 # of Accounts Activated 1,278 Total Activated 94,296.64 % of Accounts Activated 60.40% % of Dollars Activated 64.85% 9/1412020 UNIQUE MANAGEMENT SERVICES,INC UNIQUE MANAGEMENT SERVICES, INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Left Column Accounts Submitted:Total number of accounts submitted for collection. Bankruptcies:Total number of accounts in bankruptcy. Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite some time so this number is very dynamic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements,mistakes,etc. Accounts in Process:Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies,Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They could have returned material,made a payment or a combination of both. %of Accounts Activated., Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted:Total dollar amount due from all accounts submitted for collection. Dollars in Bankruptcy:Total dollar amount due from all accounts in bankruptcy. Dollars In Skips:Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute:Total dollar amount for all accounts that have been disputed.. Dollars In Process:Total dollar amount for all accounts being processed. This number is equal to the Dollars Submitted minus Dollars In Bankruptcy,Dollars in Skips,and Dollars in Dispute,as well as the dollar amount due for all suspended and closed accounts(not detailed on this report).Its purpose is to show the total dollar amount actually being worked. Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the-sum of Dollars Received,Material Returned,and Dollars Waived is the remaining balance due by all Accounts Activated. %of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars in Process). Flight Column Dollars Received:Actual money recovered as reported by the Library. Material Returned:Actual value of material returned as valued and reported by the Library. s Dollars Waived:Actual dollars waived by the Library as reported by the Library. https:tfweb,unique-mgmt.com/heip_files/summary.asp i 11