VII .B1. Memo 07-30-21 SOC 1 Audit ReportTHE RESOURCE CENTER S, LLC
4360 Northlake Boulevard, Suite 206 Palm Beach Gardens, FL 33410
Phone (561) 624-3277 Fax (561) 624-3278 WWW .RESOURCEC ENTERS.COM
Resource Centers LLC – Pension Resource Center LLC – Financial Resource Center LLC
July 30, 2021
TO: Board of Trustees
FROM: Scott Baur, Denise McNeill, and Sergio Giron
Partners, Resource Centers, LLC
RE: Resource Centers 2021 SSAE-18 SOC 1 Type 2 Audit Report
Dear Trustees:
We are pleased to present to you our attached 2021 SSAE-18 SOC 1 Type 2 Audit Report (known as a
“SOC 1” audit). As you know, we engage an outside auditor each year to review our internal controls and
procedures. Our controls and procedures protect our clients against inadvertent errors and fraud by
providing a framework for processing benefits and transactions through our office. Each year our auditors
compare the actual workflow to identify any instances where we deviated internally from our stated
procedures, in addition to making recommendations to improve those procedures. As we continually
strive to improve our process and protect your plan and the security of your information, we have also
become the only public plan administrator in Florida to complete an annual SOC 1 audit. This year as in
prior years, we are happy to report that the auditor identified no exceptions, meaning we have a
completely clean audit report.
Now more than ever, our SOC 1 audit report takes on increasing significance in the current pandemic
operating environment. Disruptions from COVID impact your workplace, our workplace, your Board, and
the members of your plan. We have always had strong technology safeguards and controls, so
fortunately, our operations have continued seamlessly without any interruption during these times. We
never take these responsibilities lightly.
We believe that our dedication to this process has definitely enhanced our ability to deliver high quality
plan administration services over time. Most of all, we also want to take this opportunity to thank you for
the confidence you place in our organization and our staff. We truly appreciate the opportunity to work
with you and with the members of your plan.
Sincerely,
J. Scott Baur Denise McNeill Sergio Giron
Managing Partner Partner Partner and CIO