The URL can be used to link to this page

Agenda 08-25-21 City of Boynton Beach BOYNTON BEACH CITY LIBRARY 100 East Ocean Avenue Boynton Beach, FL 33435 LIBRARY ADVISORY BOARD AGENDA Date: August 25, 2021 Location/Time: City Hall, 100 East Ocean Avenue, Boynton Beach, FL 33435 Commission Chambers at 6:00 p.m. I. Call to Order—Marcia Levine, Board Chair II. Approval of Minutes—Meeting of June 23, 2021 (No quorum) III. Correspondence and Communications IV. Public Audience(Individual Speakers Will Be Limited to 3 Minute Presentations) V. Chair's Report VI. Unfinished Business: Staffing Update-Craig Clark Career Online High School Grant-Jeannie Taylor Summer Reading Club update—Jeannie Taylor VII. New Business Creative Edge Studio ARPA Grant Application Jumpstart Summer Tutoring Program Discuss merging the November 24 and December 22, 2021 meetings to December 1, 2021 VIII. Library Director's Report/Statistics June 2021 &July 2021 Monthly Reports IX. Announcements Next Library Board Meeting—September 22, 2021 X. Adjournment NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND,FOR SUCH PURPOSE,HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED.(F.S.286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561)742-6060 OR (TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. MINUTES OF THE LIBRARY BOARD MEETING HELD ON WEDNESDAY, JUNE 23,2021, AT 6:00 P.M. IN COMMISSION CHAMBERS, CITY HALL, 100 EAST OCEAN AVENUE BOYNTON BEACH, FLORIDA Present: Marcia Levine, Chair Craig Clark, Library Director Dr. Stephanie Hayden-Adeyemo, Vice Chair Jeannie Taylor, Assistant Library Director (Arrived at 6.03 p.m.) Kat Green, Senior Librarian Youth Services Lindsay Karten (Arrived at 6:22 p.m.) Quentin Morgan, Assistant City Attorney George Feldman Ace Tilton Ratcliff Victor Gaud-Cabrera Absent: Robyn Boucard Elizabeth Sherlock Sarah Brown, Alternate I. Call to Order— Marcia Levine, Board Chair Chair Levine called the meeting to order at 6:00 P.M. II. Approval of Minutes — Meeting of May 26, 2021 Motion A motion was made by Mr. Gaud-Cabrera to approve the minutes. Mr, Feldman seconded the motion. The motion passed unanimously. III. Correspondence and Communications Mr. Feldman announced he was at the last City Commission meeting and he spoke about the signage. He told the Commission he thought it was important to have interior and exterior signage for people visiting the Library for the first time and so people driving by the building will know where the Library is. Mr. Gaud-Cabrera attended the same meeting via Zoom and echoed Mr. Feldman's comments. IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) Meeting Minutes Library Board Boynton Beach, Florida June 23, 2021 V. Chair's Report Chair Levine went to the Summer Reading Kick-Off event and announced it was great. She has been collecting a lot of information. She is Vice Chair of the AAB and the Chaies children attended the event. He advised he was really impressed about the event. VI. Unfinished Business: Staffing Update - Craig Clark The part-time Library Page position was approved to be posted on the City website, hopefully by tomorrow and for a week. It will take a few months to recruit for the position, and once the position is filled, the Library will be fully staffed. Career Online High School/LSTA Grant- Jeannie Taylor Ms. Taylor explained the Library applied for the LSTA grant, which they qualified for, but they are not yet funded as they are waiting to hear if the State would be funded. Fortunately, the State would be funded. That will enable the Library to be eligible to ask for more scholarships than they asked for in their grant. They should allow them to add 10 scholarships or more if they get enough requests. Chair Levine asked how the Library finds participants. Ms. Taylor explained the information is posted on social media and on the Library website. There is a big banner in the library advertising the program, but mostly the information is shared by word of mouth which accounts for half of the participants, or someone saw it in the library and asked. Mr. Clark explained the State funded the $700K which they are excited about. The $700K will be managed by the State Librarian and the Department of State and she will contact him in a month of so and ask how many scholarships they want to start out with which would be 10. Library Budget Request— Updated Mr. Clark announced he submitted an updated budget request, which was adjusted on the Museum side. He included the Library and Museum Budget Request in the meeting materials in the meeting backup and that will go to the City Commission that was recommended by the City Manager for approval in July. Dr. Hayden-Adeyemo asked how the Cultural Center is used in the Library Budget and learned the Cultural Center across the street is managed by Recreation and Parks. Dr. Hayden-Adeyemo recalled in one of their meetings last year, it was mentioned rooms there will be used for the Library. She asked if the Library receives any revenue. Mr. Clark explained the Library does not generate any revenue from their programming. If they need a room, he will work with the person who runs the building and arrange it but at this time, they have no need to use any of the rooms. Dr. Hayden-Adeyemo also recalled there was a discussion about naming rights at the library to generate revenue by naming rooms and meeting places in the library. Mr. Clark explained the naming rights 2 Meeting Minutes Library Board Boynton Beach, Florida w June 23, 2021 campaign is currently active and naming opportunities are still available. There is a page with the information possibly on the website, but the campaign is being managed by a consulting firm, so potential donors are introduced to the consultants. Dr. Hayden-Adeyemo recalled the Board had previously spoke about a docent. She asked how the Friends of the Library was involved with the naming campaign and learned they have nothing to do with it. They raise money just for the library although they did pay$165K to name the Florida Room on the second floor. Their store is on the second floor. There is a big sign overhead and they sell used books to raise money for the library. The Friends of the Library location is not enclosed, but it is a definite area with the sign on the ceiling to delineate their space. VII. New Business Summer Reading Club Event Kickoff— Recap & Summer Youth Programs —Kat Green Kat Green, Children's Librarian and Manager of Youth Services,advised the Kick-Off was a fun event. All of the staff, including those who were scheduled to be off, moved their day around to attend the event. There were 12 AmeriCorps volunteers, which is a big number to show up for a weekend event. There were 250 people in attendance and they had 110 children and teens who registered for the Summer Reading Program and since then, another 40 signed up and a few more are registering every day at the desk. Ms. Green explained this was the first time, since COVID, they offer digital registration with a link live with a Google form. Two volunteers assisted with the registration, but even without them, the library is still receiving about five or so registrations at the desk. For programs, she handed out teen and youth programs, which is seeing increasing attendance each week. The first youth program had 6, then 10 participants. The outdoor story time program had 20 participants and today had 50 people. They will continue their weekly program and the man who did the DJ kickoff was there with his kids. They are continuing collaborating with other parts of the City. They will have a Fall into the Arts program at the Cultural Center and they will be there with a craft table, talking about different children illustrators and they will lend things out forthe Fourth of July Celebration. They will use their colorful cushions, purchased with Summer Reading funds they will continue using for a long time. This morning someone from the Cultural Center saw staff holding Story Time outside and asked if they could collaborate with them either at the Library, or helping the Cultural Center promote programming and they can get special guests to come and add something special to the story time events. They would be happy to see those partnerships continue to expand with a lot of that due to Madison Kjosa and the great marketing she is doing. Dr. Hayden-Adeyemo asked if the Library was providing drones and learned they do and they have a fleet. Chair Levine asked about the Build a Mars Rover. Ms. Green explained Youth Services has a big purple table where they do most of the materials intensive program, if too big, it will overflow the lobby or take it outside. She noted the students 3 Meeting Minutes Library Board Boynton Beach, Florida June 23, 2021 have really enjoyed being outside under the big tree. Mr. Clark and Ms. Taylor went outside for parts of the children program. The kids had a blast. He thanked Ms. Green for a phenomenal job and he spoke with the parents and they were excited. It is one of the best programs at the Library, and they will do it again next year. People are coming to check it out. Chair Levine asked how she would promote, Take a Boynton Snapshot. She thought the Art Advisory Board could be involved and would bring it up at the next meeting. Ms. Green has been seeing an increase in the teens who come. The 13-year-olds have the highest enrollment. Older students are coming for the Virtual Zone, and they already have five users oriented and some musicians. The sound booth (the Whisper Room), which is state of the art and mostly sound proof, is up and running. The younger students using it socialize with the high schoolers. Ms. Kjosa has a lot with that age group. Dr. Hayden-Adeyemo asked what are they doing for groups that are 18 to 23. Mr. Clark explained they are considered adults. Mr. Clark explained for adults in June, they had a few Pride events. One was a virtual tour of the LGBTQ History Exhibition at the Stonewall National Museum and Archive in Ft. Lauderdale. The Marketing Manager conducted a tour and the Executive Director of the museum talked about a couple of things regarding the museum. The Library has a Makers Space, Grab and Go Craft Kits, Hurricane Preparedness with the National Weather Service, and Back to the Data Basics Canopy Training. There are quite a few things going on for adults. Dr. Hayden-Adeyemo thought they should create a niche for every age group. She felt when developing things and programming staff should consider the entire City and use forward thinking about what the library looks like for someone who grows up with a library. She thought be forward thinking about planning ahead aside from books. Ms. Green explained Subbora Jackson, a Library volunteer, did a Chess Club for teens. She made great use of the Makers Space and will make chess board they will circulate. She works with the group and has access to adult materials and create interest. The Makers Space fits that need for both. They want to check teen specific materials and ensure the 18 to 23-year-olds are served first. Dr. Hayden-Adeyemo recalled something about Library Leadership, Mr. Clark recalled they had a teen advisory board in the summer and further added, they offer a variety of good programs for all ages, but they are always open to suggestions. Ms. Karten asked how strict is the library on the ages because her daughter will go crazy with the Makers Space. Ms. Green explained they are loose as they are building up the teens. If everyone that is coming is 16 to 18, they would be steered away, but they have been having a lot of 12-year-olds in the teen program and they make their decision based on who they know is coming. 4 Meeting Minutes Library Board Boynton Beach, Florida June 23, 2021 Dr. Hayden-Adeyemo commented Mr. Clark had indicated they have built in surveys in the library software. When someone checks out a book, they get a message suggesting other books the patron may like. She asked if there is a way to push surveys through the library card system. She asked, when pulling reports, if there was some way to track what is being circulated and what has the highest interest topics or ideas. She conveyed the reason why the library purchased some software is to do quick surveys. Ms. Green explained material check outs are instrumental and staff uses it with programming attendance. She used age when signing up for a reading club. Dr. Hayden-Adeyemo asked when using self-check if they can have a question as a tab or matrix. Mr. Clark advised he would research the issue to see if it was an option for self-check. Dr. Hayden- Adeyemo thought there should be an option and it would be a better use of the software which can help drive programming. Chair Levine suggested moving this item to another meeting. Dr. Hayden-Adeyemo believed they should try to get everything they can out of the software purchased and she feels it can be used to push out surveys and to get better reports. See if there is a way to use the self-check software to push ideas or topics to patrons to see if there is interest. Mr. Clark explained the software does a lot of things and the self-checks do too as well, but the software does not have a mechanism to ask questions. If they need a survey, Ms. Green handles them. She had conducted a survey about programming and topics of interest which is used before rolling out new programming. They cover a broad range of topics and skill sets. When they did the mental health program, they brought in people from the outside who had experience and professional background to work with youth in this area. In this instance, attendance was driven with a connection with a teacher who was an AmeriCorps tutor and personal connections help. VIII. Library Director's Report/Statistics May 2021 Monthly Report Mr. Clark noted several increases transparent language sessions have more people learning foreign languages. Dr. Hayden-Adeyemo asked when reviewing the statistics, what the red parenthesis mean. Mr. Clark explained that was the budget, not the monthly report. IX. Announcements Next Library Board Meeting —July 28, 2021 Craig announced the next meeting. There was no information about when the Library sign will be put up, but Mr. Clark will keep the Board apprised. 5 Meeting Minutes Library Board Boynton Beach, Florida June 23, 2021 X. Adjournment Motion Ms. Karten moved to adjourn. Mr. Feldman seconded the motion. The motion passed unanimously. The meeting was adjourned at 6:35 p.m. Catherine Cherry Minutes Specialist 6 BOY 'TON BEACH CITY LIBRARY MONTHLY REPORT JUNE 2021 Administrative Services/Public Relations Library Director attended City Commission meetings, Leadership Team Meeting, American Rescue Plan Work Session, PRIDE Intersection Ribbon Cutting, CIP Quarterly Meeting, SEFLIN Online Conference, and Summer Academic Program meeting. The library celebrated Pride Month throughout June. Included was a special Pride Book Display and virtual tour of the Stonewall National Museum and Archives. The Youth Library also held a successful Summer Reading Kick- Off event on Saturday, June 5. Customer Service and Circulation Statistics Current Same Month Percentage l Month Previous Year Change Customer Visits Adult 3,045 0 - Customer Visits Youth 1,216 0 I W Total Circulation* 12,256 4,186 193 Adult Circulation 5,201 1,413 268 Young Adult Circulation 744 126 490 Juvenile Circulation 3,686 767 381 ILS System Circulation (Print Materials) 9,654 2,306 319 (Total items checked out kiosks and others in-house) Checkouts on Kiosks 5,478 - - Items Checked Out at CR Desk RFID 68 Pad - EBook Circ (Overdrive, Cloudlibrary) 1,714 1,005 71 eAudiobook Circ (Overdrive, CloudL) 281 241 17 Overdrive Magazines 131 287 54 Audiovisual 1,669 427 291 ----- �, w , Users registered 310 7 4,329 Online user registration 35 - 1 - Onecard Cards 1 - Number of Reference Transactions 1,049 - - *includes ILS, Ebooks, Freegal, OD mags, Gale legal forms Curbside Pickup Statistics 0 Number of appointments made: 16 • Number of appointments picked up: 16 • Number of no-shows: 0 �Meeting Room Usage Statistics • Number of reservations: 285 people Digital Resource and Database Statistics Current Same Month Percentage Month Previous Year Change Freegal Streams 856 648 32 we_ v.. ...... _.w .e .. _. w _ .w Freegal Users (new) 1 1 0 . —._ . Freegal Downloads 467 f 345 35 Kanopy Streams 245 198 24 Learning Express Sessions 90 26 246 Gale Legal -9 wVV 2 350 Gale Infotrac Sessions ( 24 825 -97 Gale Infotrac Retrievals 45 8 462 Transparent Languages Users 5 39 -87 Transparent Languages Sessions 42 385 -89 Learning Express Job Career Sessions 89 17 424 I Knowledge City Logins 0 0 .._...... , u Boynton-Beach.org/city-library 7,331 4,252 72 pageviews (pulled from Google Analytics, this is the number of views our library website has received) Palm Beach Post Views (Newsbank) 1,143 85 1,245 Social Media Current Same Month Percentage Month Previous Year Change Facebook Likes (number of people who like the Facebook Ea e 1,050 817 28 New Facebook Likes (number of new pqge likes 11 92 -88 Facebook Engagements (sum of all No historical data likes, comments, and shares across all 374 available _ hosts for the month? June 2021 Monthly Report Page 2 ..� . ..... 1 Twitter Followers (number of people who follow the Twitter 286 226 26 account New Twitter Followers (number of 1 10 90 new Twitter account fol%wens Twitter Engagements (sum of all /ikes, comments, and retweets across 52 No historical data a//tweets for the month) available .......... Instagram Followers (number of people who follow the Instagram 834 524 59 account New Instagram Followers (number of new Instagram account 19 11 - followers Instagram Engagements (sum of likes and comments across al/posts 198 No historical data _ available for the month Public Computer Usage Statistics Adult Computer use = 1065 Average time per session = 42 minutes Youth Computer use = 342 Average time per session = 47 minutes Adult Laptops total use: 114 Teen Laptops total use: 80 Computer Usage total = 1601* One year ago = No computer usage stats.** *Total includes adult and youth computer areas, and adult and teen laptops. **Total includes adult, youth, and teen computer areas. Collection Management Discarded Items = 756 Items Added to Collection = 1,044 Archives Activities The Local History Archives continues to collect, preserve, and make accessible historical materials. A new access initiative has been launched at https://boyntonbeachhistory.omeka.net, allowing the public to view items from our collections. So far, many of the images from the newly acquired collection of Boynton Beach Star photographs have been added there. These images were used to illustrate articles on local events and issues in the newspaper, which was published between 1961 and 1968. Library Program Report DIGITAL PROGRAMMING - Makerspace Grab 'n' Go Event: Paint Your Own Mandala o Number of Kits Checked Out (out of 25): 25 0 1-Minute Video Views: 7 June 2021 Monthly Report I Page 3 o Post Engagements: 6 - Back to the Databasics: Kanopy o Registered Zoom Attendees (those who registered): 2 o In-Meeting Zoom Attendees (those who actually attended): 1 o Facebook Live Attendees: 6 - NOAA Weather and Hurricane Preparedness o Registered Zoom Attendees (those who registered): 9 o In-Meeting Zoom Attendees (those who actually attended): 2 o Facebook Live Attendees: 9 - Virtual Tour and LGBTQ History Exhibition: Stonewall National Museum and Archives o Registered Zoom Attendees (those who registered): 9 o In-Meeting Zoom Attendees (those who actually attended): 1 o Facebook Live Attendees: 11 - Ace Adobe: Creating Multi-Text Strokes o 1-Minute Video Views: 1 o Post Engagements: 1 ADULT SERVICES - Quilters (paused meetings until further notice) o Number of Meetings: 0 o Total Attendees: 0 - CareerSource PBC Private Mentoring (.lune) o Number of Sessions: Pending Info o Participants: Pending Info o Topics addressed: ■ Pending Info YOUTH SERVICES - Homework Help (Child) o Participants: 28 June 2021 Monthly Report Page 4 - Nature Detectives (6/08) o Participants: 6 - Turtle Hunt (6/15) o Participants: 13 - Pose a Picture Book (6/22) o Participants: 10 - Paint-a-Pig (6/29) o Participants: 35 - Outdoor Storytime o Number of Sessions: 4 o Participants: 130 TEEN SERVICES - Homework Help (Teen) o Participants: 4 - Chess Club o Number of Sessions: 4 o Participants: 55 - Teen Yoga o Number of Sessions: 2 o Participants: 37 - Duct Tape Creations (6/10) o Participants: 3 - Cursive Workshop (6/17) o Participants: 10 - Let's Fly a Kite (6/24) o Participants: 8 AmeriCorps Report No AmeriCorps report for June. June 2021 Monthly Report Page 5 UNIQUE MANAGEMENT SERVICES,INC. CHEATED; 06/30/2021 8:03 PM 2& A Oimfm Gmnm R nMI A 483 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 100 E OCEAN AVE BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 To 06/30/2021 ALL AMOUNTS LISTED Accounts Submitted 2,671 Dollars Submitted 185,992.74 Dollars Received 27,788.32 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02 Incorrect Addresses 486 Dollars in Skiptracing 23,241.81 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,184 Dollars in Process 150,994.86 # of Accounts Activated 1,320 Total Activated 97,837.40 % of Accounts Activated 60.44% % of Dollars Activated 64.80% 9/14/2020 UNIQUE MANAGEMENT SERVICES,INC UNIQUE MANAGEMENT SERVICES, INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Left Column Accounts Submitted:Total number of accounts submitted for collection. Bankruptcies:Total number of accounts in bankruptcy. Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite some time so this number is very dynamic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements,mistakes,etc. Accounts in Process:Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies,Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. #of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They could have returned material,made a payment or a combination of both. %of Accounts Activated: Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted:Total dollar amount due from all accounts submitted for collection. Dollars In Bankruptcy:Total dollar amount due from all accounts in bankruptcy. Dollars In Skips:Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute:Total dollar amount for all accounts that have been disputed.. Dollars In Process:Total dollar amount for all accounts being processed. This number is equal to the Dollars Submitted minus Dollars in Bankruptcy,Dollars in Skips,and Dollars in Dispute,as well as the dollar amount due for all suspended and closed accounts (not detailed on this report).Its purpose is to show the total dollar amount actually being worked. Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the-sum of Dollars Received,Material Returned,and Dollars Waived is the remaining balance due by all Accounts Activated. %of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars in Process). Right Column Dollars Received:Actual money recovered as reported by the Library. Material Returned:Actual value of material returned as valued and reported by the Library. i Dollars Waived:Actual dollars waived by the Library as reported by the Library. https://web.unique-mgmt.com/help_fiiles/Summary.asp t/1 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT JULY 2021 Administrative Services/Public Relations Library Director attended City Commission meetings, Leadership Administrative Team Meeting, Summer Tutoring Program meetings, Public Library Directors Meetings, FY 2021/2022 Budget Workshops, AccelAdapt Training, and Statewide Resource Sharing Town Hall. The library attended the Pathways 2 Prosperity Back-to-School Drive Thru event, where free backpacks and school supplies were distributed to local families. The library had a table at the event and handed out program flyers, canvas bags, and borrowing brochures. The library also collaborated with the Boynton Beach Recreation and Parks Department, Literacy Coalition of Palm Beach County, and Palm Beach County School District to host a two-week Jumpstart Tutoring program for a select group of 5th graders. Tutors provided academic assistance during the day, and came to the Youth Library for special programming in the afternoon. Customer Service and Circulation Statistics Current Same Month Percentage Month Previous Year Change Customer Visits Adult 3,442 525 556 Customer Visits Youth 1,676 N/A - Total Circulation* 12,180 21742 344 Adult Circulation 5,386 704 665 Young Adult Circulation 808 29 2,686 Juvenile Circulation 3,793 315 1,104 ILS System Circulation (Print Materials) 10,014 1,048 856 (Total items checked out kiosks and others in-house) Checkouts on Kiosks 5,322 865 515 Items Checked Out at CR Desk RFID 82 N/A - Pad EBook Circ (Overdrive, Cloudlibrary) 1,353 949 43 eAudiobook Circ (Overdrive, CloudL) 304 181 68 Overdrive Magazines 90 304 -70 Audiovisual 1,742 134 1,220 Users registered 310 63 392 Online user registration 47 - - m_ . ........ Onecard Cards 0 1 -100 Number of Reference Transactions 2,097 15 13,880 I *includes ILS, Ebooks, Freegal, OD coags, Gale legal forms Curbside Pickup Statistics • Number of appointments made: 7 • Number of appointments picked up: 7 • Number of no-shows: 0 Meeting Room Usage Statistics • Number of reservations: 289 people Digital Resource and Database Statistics Current Same Month Percentage Month Previous Year Change W.. Freegal Streams 925 588 57 W_._. ._. .... _. m...w,..._. ... .. .. -- Freegal Users (new) 2 2 0 Freegal Downloads 407 257 58 Kanopy Streams 315 134 135 Learning Express Sessions 52 60 -13 Gale Legal 12 3 300 Gale Infotrac Sessions 187 164 14 Gale Infotrac Retrievals 45 6 650 Transparent Languages Users 71 6 1,083 Transparent Languages Sessions 549 29 1,793 Learning Express Job Career Sessions 43 55 ; -22 -——-—------—------- L...................... Knowledge City Logins Ina 1 - Boynton-Beach.org/city-library 9,437 4,915 92 pageviews (pulled from Google Analytics, this is the number of views our library website has received) Palm Beach Post Views (Newsbank) 239 1 23,800 July 2021 Monthly Report Page 2 Social Media Current Same Month Percentage I Month Previous Year Change Facebook Likes (number of people who like the Facebook a e 1,068 891 20 New Facebook Likes (number of 18 74 -76 newa e likes Facebook Engagements (sum of all No historical data _ likes, comments, and shares across all 331 available osts for the month Twitter Followers (number of people who follow the Twitter 292 223 31 account New Twitter Followers (number of 6 0 new Twitter account followers - Twitter Engagements (sum of all No historical data likes, comments, and retweets across 36 available all tweets for themonth Instagram Followers (number of people who follow the Instagram 845 570 48 account New Instagram Followers (number of new Instagram account 11 46 -76 followers Instagram Engagements (sum of No historical data likes and comments across all posts 141 available - for the month Public Computer Usage Statistics Adult Computer use = 1,221 Average time per session = 44 minutes Youth Computer use = 327 Average time per session = 50 minutes Adult Laptops total use: 113 Teen Laptops total use: 91 Computer Usage total = 1,752* One year ago = No computer usage stats.** *Total includes adult and youth computer areas, and adult and teen laptops. **Total includes adult, youth, and teen computer areas. Collection Management Discarded Items = 440 Items Added to Collection = 1,214 Archives Activities The Local History Archives continues to collect, preserve, and make accessible historical materials. The new access to digital images (available to the public at https://boyntonbeachhistory.omeka.net) has been very successful. New collections added this month include selections from the Miss Gillian School of Dancing Collection, featuring young dancers in her classes and in performances, and the Robert F. Katz Collection, which is chiefly photographs related to the remodeling of three historic houses. July 2021 Monthly Report I Page 3 The Archives was the grateful recipient of a donation from Mayor Stephen Grant, a sign for Capt. Harold Lyman's charter boat services. Thank you, Mayor Grant! Library Program Report ADULT SERVICES - Quilters (paused meetings until October) o Number of Meetings: 0 o Total Attendees: 0 - Movie Mondays o Participants: 1 - Coloring Creations: Grab`n' Go Coloring Books o Coloring Books made: 16 o Coloring Books taken: 15 - CareerSource PBC Private Mentoring o Number of Sessions: 23 o Participants: 21 o Topics addressed: ■ Unemployment (including DEO applications): 7 ■ Resume Prep: 4 ■ Job Searching: 8 ■ Reemployment Assistance/Work Registration: 5 ■ Miscellaneous: 2 YOUTH SERVICES - Garden Tie-Dye (7/06) o Participants: 26 - Butterfly Feeder (7/13) o Participants: 32 - One For Me, One For You (7/20) o Participants: 55 - Wind Chimes (7/27) July 2021 Monthly Report Page 4 o Participants: 13 - Outdoor Storytime o Number of Sessions: 4 o Participants: 163 - Jumpstart Tutoring o Number of Sessions: 3 o Participants: 58 TEEN SERVICES - Chess Club o Number of Sessions: 3 o Participants: 22 - Teen Yoga o Number of Sessions: 2 o Participants: 12 - Drone Racing (7/01) o Participants: 2 - Connect-4 Tournament(7/08) o Participants: 0 - OtakuFest (7/15) o Participants: 5 - Boynton in a Snapshot (7/22) o Participants: 5 - Build a Mars Rover (7/29) o Participants: 8 AmeriCorps Report No AmeriCorps report for July. July 2021 Monthly Report Page 5 UNIQUE MANAGEMENT SERVICES,INC. _CREATED: 08/01/2021 11:14 AM WB ACCOUNT STATUS REPORT PAGF• 492 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 100 E OCEAN AVE BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 07/31/2021 ALL AMOUNTS LISTED Accounts Submitted 2,682 Dollars Submitted 186,817.55 Dollars Received 28,293.30 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02 Incorrect Addresses 489 Dollars in Skiptracing 23,368.81 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,192 Dollars in Process 151,632.68 # of Accounts Activated 1,329 Total Activated 98,309.36 % of Accounts Activated 60.63% % of Dollars Activated 64.83% 9/14/2020 UNIQUE MANAGEMENT SERVICES,INC UNIQUE MANAGEMENT SERVICES, INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Left Column Accounts Submitted:Total number of accounts submitted for collection. Bankruptcies.Total number of accounts in bankruptcy. Incorrect Addresses: Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite some time so this number is very dynamic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been Stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements,mistakes,etc, Accounts In Process:Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies,Incorrect Addresses and Patron DisSuspends from the total number of Accounts Submitted. #of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They could have returned material,made a payment or a combination of both, %of Accounts Activated., Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the calla c.flon process. Middle Column Dollars Submitted, Total dollar amount due from all accounts submitted for collection. Dollars In Bankruptcy:Total dollar amount due fr® all accounts In bankruptcy. Dollars In Skips.,Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute:Total dollar amount for all accounts that have been disputed.. Dollars In Process:Total dollar amount for all accounts being processed. This number is equal to the Dollars Submitted minus Dollars In Bankruptcy,Dollars In Skips,and Dollars In Dispute,as well as the dollar amount due for all suspended and closed accounts(not detailed on this report). Its purpose is to show the total dollar amount actually being worked.- Total Activated:Total odglnal amount due by all Accounts Activated, The difference between this number and the-sum of Dollars Received,Material Returned,and Dollars Waived is the remaining balance due by all Accounts Activated. %of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars in Process). Kight QQlu-mn Dollars Received:Actual money recovered as reported by the Library. Material Returned:Actual value of material returned as valued and reported by the Library. Dollars Waived.Actual dollars waived by the Library as reported by the Library� https:/tweb.unlque-mgmt-com/helpjilestsummary.asp