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Agenda 06-08-22 City of Boynton Beach BOYNTON BEACH CITY LIBRARY 100 East Ocean Avenue Boynton Beach, FL 33435 LIBRARY ADVISORY BOARD AGENDA Date: June 8, 2022 Location/Time: City Hall, 100 East Ocean Avenue, Boynton Beach, FL 33435 Commission Chambers at 6:00 p.m. I. Call to Order—George Feldman, Board Chair Introduce Thomas Devlin, New Library Advisory Board Member II. Approval of Minutes—February 23, 2022 III. Correspondence and Communications IV. Public Audience(Individual Speakers Will Be Limited to 3 Minute Presentations) V. Chair's Report—George Feldman, Board Chair VI. Unfinished Business: Staffing Update Career Online High School Program ARPA Grant—Technology Training for Entrepreneurs and Career Advancement Summer Reading Club VII. New Business Florida Library Association's 2022 Library of the Year Award Library Budget Request for FY2022-2023 Updated Collection Development Policy— Review, Discussion, Vote VIII. Library Director's Report/Statistics February, March, April 2022 Monthly Reports IX. Announcements June 2022 Library Programming Next Library Board Meeting—July 27, 2022 X. Adjournment NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND,FOR SUCH PURPOSE,HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED.(F.S.286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561) 742-6060 OR(TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. Minutes of the Library Board Meeting Held on Wednesday, February 23, 2022, at 6:00 PM at City Hall Commission Chambers, 100 E. Ocean Avenue Boynton Beach, Florida Present: George Feldman, Acting Chair Craig Clark, Library Director Dr. Stephanie Hayden-Adeyemo, Vice Chair(arrived 6:04 p.m.) Jeannie Taylor, Asst. Dir. Lindsay Karten Ace Tilton Ratcliff, via telephone Marcia Levine, via telephone Robyn Boucard Dr. Hayden-Adeyemo, Vice Chair(Arrived 6.04 p.m.) I. Call to Order— Dr. Stephanie Hayden-Adeyemo, Vice Chair Vice Chair Hayden-Adeyemo called the meeting to order at 6:01 p.m. Self introductions were made. Board Election for Chair and Vice Chair Positions Mr. Clark explained the process to nominate, but added there must be a second and then the majority will vote. Mr. Feldman nominated himself as Chair. Ms. Karten seconded the motion. Mx. Ratcliff nominated theirself as Vice Chair. Ms. Boucard seconded the motion. There was a vote for Mr. Feldman for the position of Chair. The motion unanimously carried. There was a vote.for the Mx. Ratcliff for the position of Vice Chair. The motion unanimously passed. Vice Chair Hayden-Adeyemo passed the gavel to Mr. Feldman to resume the meeting as Chair. II Approval of Minutes — Meeting of January 26, 2022 Dr. Hayden passed the gavel to Mr. Feldman to run the meeting as Chair. Mr. Feldman distributed some paperwork. Meeting Minutes Library or Boynton each, Florida February 23, 2022 Motion Dr. Hayden-Adyemo moved to approve the minutes as written. Ms. Karten seconded the motion. The motion passed unanimously. III. Correspondence and Communications Dr. Hayden-Adeyemo commented she attended several City Commission meetings and at other meetings there is a moment of silence. She announced there are openings on the Board, one regular and two alternates. Ill. Public Audience (individual Speakers Will Be Limited to 3 Minute Presentations) Ernest Mignoli, 710 NE 7th Street, Unit 407, Harbour Hall Inlet One. He stated he is a member of the Library and they moved to Florida in November of 2020. He is from New York. He loves the Public Speakers the Library has and liked Suzy Hammer for story telling. As a tax payer, he is trying to get a full understanding of all the meetings and boards and everyone. He is not too happy with the way Boynton each is run especially over the last six years. He is looking at the last 20 years in detail. He was unhappy the League of Women's voters could set up in front of the library for certain candidates especially for Ty Penserga and Marit Hadeen. He asserted the Library is not playing an impartial part, other people running for office, get no exposure here and the Library should be open to everybody and not be partial. Mr. Mignoli stated the League of Women's Voters told him the City, Library and town only approved him. Chair Feldman commented he has been a Board member for a few years and been on several boards over the last 13 years. Never has he gone to a meeting and seen anyone come in and use their time to talk about other things besides what they are here for which is the Library. He announced he was disappointed. IV.Chair's Report— Board Chair Chair Feldman did not have a report. He asked if Vice Chair Hayden-Adeyemo did and learned she did not. V. Unfinished Business: ARPA Grant— Introduce Brianna Tabil, Public Technology Trainer Bria nna Tabil commented she started about two weeks ago, new public technology trainer, stated she was excited to be here. She submitted two classes and was scheduling the instructional classes to start the second week in March. The schedule will be marketed. Chair Feldman welcomed Ms. Tabil. He asked what a Technology Trainer is. Ms. Tabil responded it is all the technology they have in the Library. It is not just personal 2 Meeting Minutes Library Board Boynton Beach, Florida February 23, 2022 iPhones and iPads. It will include laptops including several of the laptops she just obtained that will be use them in her classes. Her main target is small business or someone looking to learn for a career or job. Classes include Microsoft Word and basic skills to build a business. Dr. Hayden-Adeyemo asked if she would be working with Career Source and learned not yet. Mr. Clark will introduce her to him who is here every Tuesday. Chair Feldman asked how the classes are publicized. Mr. Clark advised Ms. Tabil will report to Ms. Taylor and they will work with Ms. Kjosa, the Marketing Manager, to include it in the newsletter that is mailed to 20K people. It will also be publicized through press releases each month and will be posted on the video monitors, Facebook blasts, Twitter and Instagram. Dr. Hayden-Adeyemo asked if the Library and City are on Linkedin and learned the Human Resource Department advertises it. He thought the Library may have a Linkedln page. Dr. Hayden-Adeyemo commented on the self-check system could be used to self-program an activity. Mr. Clark commented there is no survey program on it, but they can market programs on the equipment. They can do surveys with customers and their patron base,which they have been touching on recently. It is called Orange Boy that is a software package. It is a great marketing tool that allows them to do surveys. Dr. Hayden-Adeyemo thought the public looks at the Library as a beacon and noted Boynton is growing rapidly. She welcomed Ms Tabil to the team. Ms. Taylor explained classes will be available to those who register on their Live Cal website. There will be limitations, but the calendar system allows them to have a wait list and if it is a large wait list, they will add another class to meet the demand. One class will be Quickbooks small businesses use. Staffing Update Mr. Clark, advised that currently, Joyce Pernicone, Senior Librarian, Customer Relations, took a position with another Library and her position should be posted along with a part time Library-Aide as one of them moved to a full-time position with Palm Beach County. They will have a part-time Library Page position available as well. Senior Librarian starting salaries range from $53K to $58K. The part-time Library Aide is $16 to $17 an hour and the Library Page position pays $15 an hour. The Library Page and Aide positions are part-time and both are guaranteed 20 hours. The Senior Librarian position is a full-time position. Career Online High School Program Ms. Taylor announced the program is doing very well. There are seven students in the high school scholarship program with three of them more than halfway through. Five students are in the prerequisite to see if they are comfortable with this style of learning. She noted their newsletters reached patrons with expired library card who were unaware of the program, but when saw it they called up and wanted to be in it. Also, they recently connected with Florida Career Collage who offers. vocational training and they have people who need their high school diploma and they will partner with them. The recommendation for a class schedule is a class every two weeks. If they keep the 3 Meeting Minutes Library Board Boynton Beach, Florida February 23, 2022 MEOWANO schedule, students can finish in a reasonable time. They have 18 weeks in total and if they have their transcripts they can be transferred in® They can finish in a short amount of time. ® Clark explained Ms. Taylor requested 10 more scholarships and the State just issued an additional 10. They will ask for more as Mr. Clark anticipated they will likely get more participants as the newsletter just went out. They just issued a scholarship this morning and the recipient was very appreciative. Ms. Boucard agreed Florida Career College was great outreach. The prospective students know there is an interview. She and Mr. Clark I ook and gauge their interest and dedication so they do not waste the scholarship. They ask the student sign a pledge and there is another probationary period of 30 days with the scholarship. They have to finish two classes because if they do not finish, staff can take it back sothey don't lose the scholarship is are $1,295 dollars. Students also have to be 19 or older. Smart Horizons is the school with national accreditation so transcripts go to them, not the Library. Dr. n® asked if staff reached out tot Career College. Ms. Taylor explained the College reached out to the Library for them to tour the community and they exchanged infori-natin about what each entity does fort community and they thought it was a good partnership. Dr. Hayden-Adeyemo thought sometimes grants applications ask if there are existing services to reach a broader demographic. The goal is to get the non-traditional students to return to learning. Chair Feldman asked Dr. Hay if there are not enough grants out there and asked if it could be expanded. She responded if they can show they can get more partnership, the amount was doubled because there is a need because there is a partnership. Mr. Clark explained they did not write the grant this time around. The State Legislature supported a bill that funded this bill. It is a program managed through the Department of Education and the Department approved $750K and let the State Library manage dividing up the scholarship. At one time, staff did ata time write a grant, but in this case they did not. r® Hayden-Adeyemo commented the federal government likes to see partnership and she gave kudos tot program. Social Worker Intern Services Ms. Taylor announced they now have the interns four days a week and it is well. The service is quite popular with the public. V1. New Business Adult Reading Club Ms. Taylor announced they had over 100 people sign up so and those completing the reading will get an umbrella. 4 Meeting Minutes Library Board Boynton Beach, Florida February 23, 2022 VII. Library Director's ReportiStatistics Mr. Clark noted he put N/A for Library visits. The gate counters are not working properly. He got the company to come to the Library and they gave them upgraded equipment so he will have more information next month. January 2022 Monthly Report: Mr. Feldman passed out the flyer for that. Staff will also will add computer classes on them and they will be added as they plan them. VIII. Announcements March 2022 Library Programming Next Library Board Meeting — March 23, 2022 Dr. Hayden-Adeyemo announced Saturday is Black history month at Sara Sims from 12 to 6 PM. Mr. Feldman thanked all for their confidence. March 2022 Library Programming IX. Adjournment Motion There being no further business to discuss, Ms. Boucard moved to adjourn. Dr Hayden- Adeyemo and Ms. Karten seconded the motion. The motion passed unanimously. The meeting was adjourned at 6:38 p.m. 60V-w-L j)dl Catherine Cherry Minutes Specialist 5 FOR IMMEDIATE RELEASE b"' Boynton Beach City Library } L,l raryA BOYNTON LIBRARY WINS LIBRARY OF THE YEAR AWARD BOYNTON BEACH, FL—(May XX, 2022) Boynton Beach City Library(BBCL)has been named the 2022 Library of the Year by the Florida Library Association, a statewide organization that promotes excellence in Florida libraries. The honor recognizes BBCL and its staff for meeting the needs of the community and creating innovative programs during a year of inevitable change. "It's an honor to be recognized by our professional peers and to be reassured that our Library is providing innovative and life-changing programming to our citizens in Boynton Beach," said Library Director, Craig Clark. "We have a talented and creative team here at the Boynton Beach City Library and I am very proud of them." Florida Library Association will present this award at its 2022 Annual Conference in Ponte Vedra on May 25. The three-day event will feature the awards ceremony, speakers and presentations from libraries across the state. For more information,visit flalib.org. To sign up for a library card, or learn more about additional library resources and programs, visit boyntonlibrary.org or call 561.742.6390. Press Contacts: Boynton Beach City Library Contact: Madison Kjosa, Marketing&Outreach Manager Phone/Email: 561.742.6886 sib - 06/08122 BOYNTON BEACH CITY LIBRARY 2022-2023 BUDGET REQUEST GENERAL LEDGER SUMMARY LIBRARY ACCT# APPROVED RECOMMEND 001-2610-571 ACCOUNT DESCRIPTION BUDGET BUDGET % FY 21/22 FY 22/23 DIFF CHANGE 12-10 REGULAR SALARIES/WAGES 1,434,981 1,438,730 3,749 0% 14-10 OVERTIME 76,019 77,540 1,521 2% 15-12 CELL PHONE ALLOWANCE 2,016 2,016 - 0% 19-99 ALLOWANCE FOR NEW PERSONNEL - 28,500 28,500 100%' 21-10 EMPLOYER FICA 109,930 110,217 287 _ 0%°' 22-10 GENERAL EMPLOYEES PENSION 302,295 302,295 - 0%' 23-10 LIFE INSURANCE 680 841 161 24% 23-20 DISABILITY INSURANCE _ 8,563 8,689 126 1% 23-30 HEALTH INSURANCE 189,699 204,694 14,995 8% 23-34 HEALTH SAVINGS ACCOUNT 22,000 22,000 - 0% 23-40 DENTAL INSURANCE 10,082 10,384 302 3% 23-50 VISION INSURANCE 1,184 1,185 1 0% TOTAL PERSONNEL SERVICES 2,157,449 2,207,091 49,642 2% 40-10 TRAVEL ALLOWANCE 350 350 - 0% 40-12 BUSINESS MEETINGS 980 980 0% 41-10 TELEPHONE SERVICE 1,000 - (1,000) -100% 41-11 LEASED LINES COALA 11,880 11,880 0% 41-12 POSTAGE 0% 41-15 CELLULAR PHONE 80 240 160 200% 43-10 ELECTRIC SERVICE. 40,000 43,000 3,000 8% - 43-20 WATERISEWER SERVICES 2,500 2,500 - 0% 44-30 EQUIPMENT RENTAL - - - 0% 44-31 COPY MACHINE RENTAL 5,000 5,000 - 0% 46-20 EQUIPMENT REPAIRS&MAINTENANCE 37,802 38,303 501 1% 46-22 COMPUTER MAINTENANCE 19,137 22,295 3,158 17% 46-30 VEHICLE MAINTENANCE-GARAGE 0% 47-10 PRINTING AND BINDING 600 600 - 0% 49-09 TRANSFER TO SELF INS-WK COMP 3,875 4,091 216 6% 49-10 WAREHOUSE SERVICE CHARGE 1,342 1,612 270 20% 49-14 CREDIT CARD FEES 480 480 - - 49-17 OTHER CONTRACTUAL SERVICES 30,670 28,170 2,500 -8% 49-80 C.O.A.L.A. COMPUTER PROGRAMS 23,625 23,625 - 0% 51-10 OFFICE SUPPLIES 5,500 5,500 - 0% 51-25 SUPPLIES/COMPUTER SOFTWARE<$750 3,785 4,596 811 21% 52-01 SUPPLIES COMPUTER 10,000 13,000 3,000 30%' 52-72 LIBRARY SUPPLIES 12,000 12,000 - 0% 54-10 PERIODICALS/MAGAZINES/BOOKS/SUBSCIPTIONS 56,579 56,052 (527) -1% 54-20 MEMBERSHIPS 1,105 1,935 830 75% 54-30 TRAINING 1,000 1,000 - 0% 66-01 BOOKS 110,000 110,000 - 0%4 TOTAL OPERATIONAL EXPENSES 269,290 277,209 7,919 2.94% TOTAL CAPITAL EXPENSES 110,000 110,000 - 1 0.00% TOTAL PERSONNEL EXPENSES 2,157,449 2,207,091 49,642 2.300/6 LIBRARY TOTALS 2,536,739 2,594,300 57,561 1 2.27% MUSEUM FY 2022 12023 BUDGET REQUEST APPROVED RECOMMENDED ACCT# BUDGET BUDGET 001-2612-571 ACCOUNT DESCRIPTION FY 21/22 FY 22/23 DIFF CHANGE 31-91 STAFF SERVICES 230,000 175,000 (55,000) -2 % 41-10 TELEPHONE 500 500 - 0% 43-10 ELECTRIC SERVICE 16,000 32,000 16,000 100% 43-20 WATER/SEWER SERVICES 1,000 1,000 - 0% 49-17 CONTRACTUAL SERVICE 500 67,125 66,625 13325%, TOTAL: LIBRARY BUDGET $248,000 $275,625 27,625 11% 34-10 JANITORIAL SERVICES 15,500 15,500 - 0% 34-20 PEST CONTROL 2,500 2,500 - 0% 46-10 BUILDING REPAIRS 2,500 2,500 - 0% 46-20 ELEVATOR MAINTENANCE 9,000 11,000 2,000 220 46-20 FIRE ALARM&SPRINKLER MAINTENANCE/ INSPECTIONS&MONITORING FIRE EXTINGUISHER MAINTENANCE - TOTAL: FACILITIES BUDGET 29,500 31,500 2,000 7%'' 49-08 PROPERTY INSURANCE 12,133 11,866 (267) -2-/. TOTAL: RISK MANAGEMENT BUDGET 12,133 11,866 (267) -2-/. TOTAL MUSEUM: $289,633 $318,991 29,3581 10.14% TOTAL LIBRARYIMUSEUM OVERALL BUDGET REQ $2,826,372 $2,913,291 86,919 3.08% DAFT COPY `p Li illi\?4 "'hn�Y il�,�%l,(41 �� BEACH C #,'i• i f_ rary COLL- l""'EC lil,"- UN t D E Vkr<rxr ( x '`tnm �1 �e t�k 5� �.,,te<i, (i 11 P C"I'll, L t k{J nr 9 I June 2022 DRAFT COPY Mission Statement The Boynton Beach City Library enriches lives by inspiring learning and nurturing creativity. Purpose of Collection Development Policy The collection development policy serves as a guide for selection, acquisition, organization, and retention of materials by establishing responsibilities and a process for addressing Library user concerns. The Boynton Beach City Library collection development goal is to provide a broad and balanced collection with the space and financial resources available. This policy assists the staff in building collections that are responsive, relevant, and inspiring for the community. The Library collections and service will continue to evolve as the needs of the Boynton Beach community change. The collection development policy will be periodically evaluated and revised as necessary to provide guidance for implementing changes in the collection that respond to community needs. The Community The City of Boynton Beach and surrounding areas of Palm Beach County, Florida include varying economic, racial, ethnic, and educational backgrounds. Boynton Beach City Library has reciprocal agreements with most surrounding libraries. Consideration and understanding of the community are essential for selecting materials and providing services to our Library users. Selection Principles In support of its mission, the Boynton Beach City Library fully endorses the principles of the American Library Association documented in the Library Bill of Rights, the Freedom to Read and the Freedom to View statements. The Library upholds the right of the individual to secure information, though the content may be controversial, unorthodox, or unacceptable to others. Materials available in the Library present a diversity of viewpoints, enabling citizens to make informed choices in a democracy. The Library neither approves nor disapproves of the views expressed in material included in the collection. The presence of questionable language or attitudes is not in itself a reason to add or remove materials from the collection. The inclusion of an item is not to be considered and endorsement by the Library. Selections for the Library will not be made on the basis of anticipated approval or disapproval, but on the merits of the material in relation to the collection and serving the needs and interest of Library users. The collection is for patrons of all ages, backgrounds, interest, education, and opinions. The Library values intellectual freedom and strives to provide equitable, diverse, and inclusive materials and services. Page 1 of 13 DRAFT COPY Responsibility for Selection The authority and responsibility for the selection of Library materials rests ultimately with the Library Director. Under the Library Director's direction, selection is delegated to professional Librarian staff. All staff members and Library patrons are encouraged to recommend materials for consideration. Suggestions for Purchase The Boynton Beach City Library strongly encourages input from the community concerning the collection. A suggestion for purchase procedure enables citizens to request that a particular item be purchased by the Library. All suggestions for purchase are subject to the same selection policy as other materials and are not automatically added to the collection. Suggestions for purchase are used to help the Library in developing collections which serve the interests and needs of the community. Customers can make a material suggestion online in their library account or in person. Selection Criteria Tools used in selection include professional journals, trade journals, subject bibliographies, publisher's catalogs and promotional materials, reviews from reputable sources, lists of recommended titles, and sales representatives for specific materials. Selection for the Library collection is intended to facilitate equitable experiences for engagement, education, and inspiration. All materials, whether purchased or donated, are considered in terms of the criteria listed below. An item need not meet all of these standards in order to be added to the collection. Popular interest Contemporary significance or enduring (award winning, historical) value Accurate and current information Relevance to the needs and interests of the City of Boynton Beach community Readability or ability to sustain interest Treatment of subject relative to age of intended audience Notable author, publisher, producer or illustrator Creative, literary or technical quality Positive reviews in publications for library professionals Critical assessments in peer reviewed journals Appropriate price, format, availability, and ease of use Circulation as monitored through the automated system Relationship to existing materials in collection and other area libraries Page 2 of 13 AFT COPY Request for Reconsideration A Boynton Beach City Library patron may initiate a review of any item in the Library's collection by fully completing a Request for Reconsideration of Library Materials form. The request will be reviewed by the Library Director and the staff in relation to the Library's mission statement and the selection criteria of this collection development policy. A written response will be made by the Library Director communicating the Library's decision. The individual who submitted the Request for Reconsideration may appeal the Library Director's response in writing to the Boynton Beach City Library Advisory Board. Gifts and Donations The Library evaluates gifts in accordance with our selection criteria. The decision on the disposal of gift items are discretionary and will be made on the authority of the Library Director. The Library will not accept books or other materials that are not outright gifts to the Library. Personal property, art objects, portraits, antiques, and other objects will be accepted or rejected on a case-by-case basis after review by the Library Director and other appropriate Library staff and must meet a Library materials collection need. When the Library receives a cash gift for the purchase of memorial books or materials, the selection will be made on the authority of the Library Director, in consultation with the donor. The Library does not endeavor to provide an appraisal or place a value on a proposed gift of books, art objects, or other materials. The Library will provide to the donor a signed statement acknowledging receipt of the item(s) by request. Independently Published Material The Library is often asked to include items in our collection that are written and/or published independently. This can include materials that are self-published/produced or items published through a vanity press company. Boynton Beach City Library looks for material with regional connections and collection relevance that will appeal to a wide audience. A professional review along with a brief summary regarding the material content and publication should be provided for consideration. Preview copies will be treated as a donation and their disposition will be covered under our gifts and donation policy. See the Local Author/Book Policy at boyntonlibrary.org Page 3 of 13 DRAFT CCPV Displays and Free Literature The Library has limited space available for displays and literature. Priority is given to Library materials that pertain to the use of the Library or that describe the services, programs, and informational resources available at the Library. If available, Library staff provides space for information materials that would be of interest to the Library's users and City of Boynton Beach residents. Boynton Beach City Library Collection Development policy guidelines apply to these resources. In addition to information materials, library staff curate displays and bibliographies that highlight specific materials in our collection. Themes of these displays and bibliographies may include internationally or globally recognized observances, notable current events, or seasonal and local topics of interest. A Library Observances Committee comprised of librarians and other library staff will meet annually to determine the calendar of observances that the library will mark with displays and/or programming. Observances may be added or removed on the basis of how they further our goal of supporting accessibility, diversity, and inclusivity, Format Considerations The selection of materials for inclusion in the Library's collection can be limited or enhanced because of the format of the item. The Library endeavors to provide: print, large print, audio, video, and digital formats. THE COLLECTION Adult Collection Fiction - The Library's collection includes a wide variety of contemporary works of fiction representing all genres, international works of fiction, classics and important novels of the past. The Library makes every effort to acquire fiction which is representative of the diverse community that it serves and to satisfy the diversity of interests and recreational needs of its users. Non-Fiction - The Library aims at acquiring materials which provide a core of basic knowledge. The Library collection includes materials which: address contemporary issues provide self-help information facilitate continuing education enhance job-related knowledge and skills increase knowledge of affairs of the community, the country, and the world support business, cultural, recreational and civic interests in the community present different viewpoints on issues nourish intellectual, aesthetic, creative and spiritual growth Page 4 of 13 AFT COPY Juvenile and Young Adult Materials - Juvenile and young adult materials include general fiction and nonfiction book and electronic resources. Fiction include notable, curriculum related and popular titles. Nonfiction encompasses a broad range of knowledge supporting learning and research at primary and secondary school levels. A young adult collection has been established to satisfy the Library needs of patrons from the approximate age of 13 to 18 years. The type of materials selected differs significantly from the junior high level because of the social, emotional, and intellectual maturity required to read them. Determining the appropriateness of materials for minors is the sole responsibility of the parent or guardian. Parent Teacher Collection —The Parent Teacher collection is designed to support teachers and parents who are looking for materials that will enrich the educational experiences of their students or children from birth through 12th grade. Language Materials - The language materials include a small fiction and non-fiction Spanish collection. The Library's collection also includes materials which aid in learning a second language. Such resources include books, including grammars and dictionaries, audio CDs, and videos for learning the languages most frequently studied in the community. The Library subscribes to the Transparent Languages database for language learning. Digital Resources - The Boynton Beach City Library provides access to a vast array of information available through electronic media. Online information, services, and networks provided directly or indirectly by the Library will be readily, equally, and equitably accessible to all Library users. Providing access to electronic information, services, and networks differs from selecting and purchasing material for the Library's collection, offering unprecedented opportunities to expand the scope of information available to all users. The Library must continually assess new electronic media and evaluate the capabilities and enhancements that they offer over existing formats. It is essential for staff to monitor technological developments so that appropriate and cost-effective collection decisions are made for the Boynton Beach City Library community. Periodical Collection - The Library's newspaper, magazine, and journal collection, both print and electronic, provides current information aimed at meeting the research and recreational reading needs of the community. The collection also contains periodicals that serve the professional reading and material review needs of the Library staff. Periodicals supplement the book collection by providing up-to-date information, covering current topics not yet available in books, and presenting a less in-depth treatment of a subject than is usually found in books. Back issues of current magazines circulate. Page 5 of 13 DRAFT COPY Reference Collection - Reference sources include both print and electronic resources with the most complete coverage in the major areas of finance and investment, business, government, history, medicine and science. This collection typically does not circulate. Databases provide access to newspaper, magazine, and subject sources. The reference collection primarily serves as a general informational resource for searches, school reports and community college level research. Electronic Databases - Research databases extend the collection by providing timely and versatile access to information in electronic format. Databases are used by the Library staff to enhance and supplement reference service and are available for patron use both in the Library and remotely. Many of the databases contain specialized information beyond the scope of the Library's print collections; others have information that does not exist in print format. Some databases duplicate print sources which are carefully evaluated for retention with consideration to cost, frequency of use, and ease of access to Library users. Audio Recordings - Music and spoken word recordings are available in compact disc (CD) formats because of their availability and popularity. The music collection consists of works by major contemporary and classical artists as well as popular music with emphasis on acquiring recordings in a variety of genres including rock, R&B, folk, jazz, and classical music. Many books, both fiction and nonfiction, are also available in audio format and include a variety of genres. Videos -The Library offers DVDs to meet the recreational and educational needs of adults, young adults, and children. Videos of feature films include highly rated current films as well as film classics, which are of broad family appeal or potential cultural, historical, or aesthetic significance. The Library also has a foreign film collection. Government Documents - The Boynton Beach City Library is a Florida State Documents Depository. "The Florida State Documents Depository Program, established in 1967, is governed by Chapter 257.05, Florida Statutes. This program was formed to meet the need of researchers and the general public around the state for access to information by and about Florida government. By placing state documents in depository libraries throughout Florida, the program makes state documents from all agencies readily available to the Floridians in a cost-effective and timely manner." Local History Archives —The Boynton Beach City Library Local History Archives collection includes records that interpret the social, economic, and political development of Boynton Beach and surrounding communities. Information about the Archives collection can be found on the library website at boynton-beach.org/library/archives. Page 6 of 13 AFI' COPY Collection Maintenance Maintenance of the Library's collection through re-evaluation by the Library staff ensures its usefulness and relevance to the community. This evaluation relies heavily on the staffs professional education and experience in assessing the needs of the community and the content of the collection. Those materials determined to no longer be of value are withdrawn from the collection. The Library maintains a disaster plan that designates procedures for the initiation of action should an emergency arise involving the Library's collection. Page 7 of 13 DRAFT COPY Appendix Library Bill of Rights The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services. I. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation. II. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval. III. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment. IV. Libraries should cooperate with all persons and groups concerned with resisting abridgment of free expression and free access to ideas. V. A person's right to use a library should not be denied or abridged because of origin, age, background, or views. VI. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use. VII. All people, regardless of origin, age, background, or views, possess a right to privacy and confidentiality in their library use. Libraries should advocate for, educate about, and protect people's privacy, safeguarding all library use data, including personally identifiable information. Adopted June 19, 1939, by the ALA Council; amended October 14, 1944; June 18, 1948; February 2, 1961; June 27, 1967; January 23, 1980; January 29, 2019. Inclusion of"age" reaffirmed January 23, 1996. Page 8 of 13 DRAFT COPY The Freedom to Read Statement The freedom to read is essential to our democracy. It is continuously under attack. Private groups and public authorities in various parts of the country are working to remove or limit access to reading materials, to censor content in schools, to label "controversial"views, to distribute lists of "objectionable" books or authors, and to purge libraries. These actions apparently rise from a view that our national tradition of free expression is no longer valid; that censorship and suppression are needed to counter threats to safety or national security, as well as to avoid the subversion of politics and the corruption of morals.We, as individuals devoted to reading and as librarians and publishers responsible for disseminating ideas,wish to assert the public interest in the preservation of the freedom to read. Most attempts at suppression rest on a denial of the fundamental premise of democracy: that the ordinary individual, by exercising critical judgment,will select the good and reject the bad.We trust Americans to recognize propaganda and misinformation, and to make their own decisions about what they read and believe.We do not believe they are prepared to sacrifice their heritage of a free press in order to be "protected" against what others think may be bad for them.We believe they still favor free enterprise in ideas and expression. These efforts at suppression are related to a larger pattern of pressures being brought against education,the press, art and images, films, broadcast media, and the Internet. The problem is not only one of actual censorship. The shadow of fear cast by these pressures leads, we suspect,to an even larger voluntary curtailment of expression by those who seek to avoid controversy or unwelcome scrutiny by government officials. Such pressure toward conformity is perhaps natural to a time of accelerated change. And yet suppression is never more dangerous than in such a time of social tension. Freedom has given the United States the elasticity to endure strain. Freedom keeps open the path of novel and creative solutions, and enables change to come by choice. Every silencing of a heresy, every enforcement of an orthodoxy, diminishes the toughness and resilience of our society and leaves it the less able to deal with controversy and difference. Now as always in our history, reading is among our greatest freedoms. The freedom to read and write is almost the only means for making generally available ideas or manners of expression that can initially command only a small audience. The written word is the natural medium for the new idea and the untried voice from which come the original contributions to social growth. It is essential to the extended discussion that serious thought requires, and to the accumulation of knowledge and ideas into organized collections. We believe that free communication is essential to the preservation of a free society and a creative culture. We believe that these pressures toward conformity present the danger of limiting the range and variety of inquiry and expression on which our democracy and our culture depend.We believe that every American community must jealously guard the freedom to publish and to circulate, in order to preserve its own freedom to read.We believe that publishers and librarians have a profound responsibility to give validity to that freedom to read by making it possible for the readers to choose freely from a variety of offerings. Page 9 of 13 DRAFTCOPY The freedom to read is guaranteed by the Constitution. Those with faith in free people will stand firm on these constitutional guarantees of essential rights and will exercise the responsibilities that accompany these rights. We therefore affirm these propositions: 1. It is in the public interest for publishers and librarians to make available the widest diversity of views and expressions, including those that are unorthodox, unpopular, or considered dangerous by the majority. Creative thought is by definition new, and what is new is different. The bearer of every new thought is a rebel until that idea is refined and tested. Totalitarian systems attempt to maintain themselves in power by the ruthless suppression of any concept that challenges the established orthodoxy. The power of a democratic system to adapt to change is vastly strengthened by the freedom of its citizens to choose widely from among conflicting opinions offered freely to them. To stifle every nonconformist idea at birth would mark the end of the democratic process. Furthermore, only through the constant activity of weighing and selecting can the democratic mind attain the strength demanded by times like these. We need to know not only what we believe but why we believe it. 2. Publishers, librarians, and booksellers do not need to endorse every idea or presentation they make available. It would conflict with the public interest for them to establish their own political, moral, or aesthetic views as a standard for determining what should be published or circulated. Publishers and librarians serve the educational process by helping to make available knowledge and ideas required for the growth of the mind and the increase of learning. They do not foster education by imposing as mentors the patterns of their own thought. The people should have the freedom to read and consider a broader range of ideas than those that may be held by any single librarian or publisher or government or church. It is wrong that what one can read should be confined to what another thinks proper. 3. It is contrary to the public interest for publishers or librarians to bar access to writings on the basis of the personal history or political affiliations of the author. No art or literature can flourish if it is to be measured by the political views or private lives of its creators. No society of free people can flourish that draws up lists of writers to whom it will not listen, whatever they may have to say. 4. There is no place in our society for efforts to coerce the taste of others, to confine adults to the reading matter deemed suitable for adolescents, or to inhibit the efforts of writers to achieve artistic expression. To some, much of modern expression is shocking. But is not much of life itself shocking?We cut off literature at the source if we prevent writers from dealing with the stuff of life. Parents and teachers have a responsibility to prepare the young to meet the diversity of experiences in life to which they will be exposed, as they have a responsibility to help them learn to think critically for themselves. These are affirmative responsibilities, not to be discharged simply by preventing them from reading works for which they are not yet prepared. In these matters values differ, and values cannot be legislated; nor can machinery be devised that will suit the demands of one group without limiting the freedom of others. Page 10 of 13 DRAFT COPY 5. It is not in the public interest to force a reader to accept the prejudgment of a label characterizing any expression or its author as subversive or dangerous. The ideal of labeling presupposes the existence of individuals or groups with wisdom to determine by authority what is good or bad for others. It presupposes that individuals must be directed in making up their minds about the ideas they examine. But Americans do not need others to do their thinking for them. 6. It is the responsibility of publishers and librarians, as guardians of the people's freedom to read, to contest encroachments upon that freedom by individuals or groups seeking to impose their own standards or tastes upon the community at large;and by the government whenever it seeks to reduce or deny public access to public information. It is inevitable in the give and take of the democratic process that the political, the moral, or the aesthetic concepts of an individual or group will occasionally collide with those of another individual or group. In a free society individuals are free to determine for themselves what they wish to read, and each group is free to determine what it will recommend to its freely associated members. But no group has the right to take the law into its own hands, and to impose its own concept of politics or morality upon other members of a democratic society. Freedom is no freedom if it is accorded only to the accepted and the inoffensive. Further, democratic societies are more safe, free, and creative when the free flow of public information is not restricted by governmental prerogative or self-censorship. 7. It is the responsibility of publishers and librarians to give full meaning to the freedom to read by providing books that enrich the quality and diversity of thought and expression. By the exercise of this affirmative responsibility, they can demonstrate that the answer to a "bad" book is a good one, the answer to a "bad"idea is a good one. The freedom to read is of little consequence when the reader cannot obtain matter fit for that readers purpose.What is needed is not only the absence of restraint, but the positive provision of opportunity for the people to read the best that has been thought and said. Books are the major channel by which the intellectual inheritance is handed down, and the principal means of its testing and growth. The defense of the freedom to read requires of all publishers and librarians the utmost of their faculties, and deserves of all Americans the fullest of their support. We state these propositions neither lightly nor as easy generalizations.We here stake out a lofty claim for the value of the written word.We do so because we believe that it is possessed of enormous variety and usefulness, worthy of cherishing and keeping free.We realize that the application of these propositions may mean the dissemination of ideas and manners of expression that are repugnant to many persons.We do not state these propositions in the comfortable belief that what people read is unimportant. We believe rather that what people read is deeply important; that ideas can be dangerous; but that the suppression of ideas is fatal to a democratic society. Freedom itself is a dangerous way of life, but it is ours. This statement was originally issued in May of 1953 by the Westchester Conference of the American Library Association and the American Book Publishers Council, which in 1970 consolidated with the American Educational Publishers Institute to become the Association of American Publishers. Adopted June 25, 1953, by the ALA Council and the AAP Freedom to Read Committee; amended January 28, 1972; January 16, 1991; July 12, 2000; June 30, 2004, Page 11 of 13 DRAFT COPY Freedom to View Statement ~ewwtatement The FREEDOM TOVIEW, along with the freedom tnspeak, tohear, and 0zread, isprotected by the First Amendment tothe Constitution ofthe United States. |na free society, there isnoplace for censorship of any medium of expression. Therefore these principles are affirmed: 1. To provide the broadest access to film, video, and other audiovisual materials because they are a means for the communication of ideas. Liberty of circulation is essential to insure the constitutional guarantee offreedom nfexpression. 3. To protect the confidentiality of all individuals and institutions using film, video, and other audiovisual rnabeha|e. 3. To provide film, v|deo, and other audiovisual materials which represent diversity of views and expression. Selection of a work does not constitute or imply agreement with or approval ofthe content. 4. To provide a diversity of viewpoints without the constraint of labeling or prejudging fi|nn, videw, or other audiovisual materials on the basis of the nmonu|, ne|iginua, or political beliefs of the producer orfilmmaker oronthe basis ofcontroversial content. 5. To contest vigorously, by all lawful means, every encroachment upon the public's freedom to view. This statement was originally drafted by the Freedom to View Committee of the American Film and Video Association (formerly the Educational Film Library Association) and was adopted by the AFVA Board ufDirectors inFebruary 1B79. This statement was updated and approved bythe AF\AABoard of Directors in 1989. Endorsed January 10, 1990, by the ALA Council Page 12of13 AFT COPY Request for Reconsideration of Libra Materials Form Name Address City, State, Zip Telephone Cell Phone Do you represent: Yourself An organization Please identify organization Resource on which you are commenting 1. Title of item 2. Author of item 3. Publisher Publication Date 4. Book: Periodical: Video/DVD: Audio Recording: _ Electronic resources: Display: Library program: 5. What brought this resource to your attention? 6. Have you read/viewed the entire work? 7. What concerns you about the resource? (Use the back of this form, if needed.) 8. Received By (Library Staff Member) Date Please return completed form to the Office of Library Director, Boynton Beach City Library Page 13 of 13 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT FEBRUARY 2022 Administrative Services/Public Relations Library Director attended City Commission meetings, SEFLIN Executive Committee Meeting, SEFLIN Advocacy Meeting, Municipal Libraries Discussion Group, Quarterly Grants Team Meeting, SEFLIN Board of Directors Meeting, Read Together PBC Meeting, Boynton Beach Historical Society Program Meeting, Public Library Directors Meeting, Read Together Palm Beach County Meeting, City Leadership Administrative Team Meeting, and the Schoolhouse Museum Board Meeting. The library was featured in a news segment on WPTV for our Black History Month archive displays and timeline. Archivist Georgen Charnes was interviewed for the feature. The segment can be viewed online. We also participated in two outreach events. The first was a Black History Month Art Expo held on February 17 at the Arts &Cultural Center, where Creative Edge Studio staff demonstrated equipment and hosted a card making station for all ages. The second event was Boynton Beach's first-ever Read It Write It Festival on February 26. Held at the Boynton Beach Mall, this event invited local authors to share their books with event goers and also hosted poetry readings and a literary costume contest. The library had a table at the event with our various resources and books for checkout. We made 8 new library cards for attendees. The Friends of the Boynton Beach City Library had 40 volunteer hours in February. Customer Service and Circulation Statistics Current Same Month Percentage j Month Previous Year Change Customer Visits Adult 71617 2,794 173% Customer Visits Youth 4,731 1,585 198% Total Customer Visits 12,348 4,379 182% Total Circulation* 12,297 11,651 6% Adult Circulation 6,078 6,459 -6% Young Adult Circulation 476 451 6% Juvenile Circulation 3,503 2,450 43% �...... . - ILS System Circulation (Print Materials) 10,085 1 9,375 80/0 (Total items checked out kiosks and others in-house) Checkouts on Kiosks 5,472 5,972 -8% Items Checked Out at CR Desk RFID 347 103 237% Pad ... t EBook Circ (Overdrive, Cloudlibrary) 11463 1,299 13% eAudiobook Circ (Overdrive, CloudL) 314 299 5% Overdrive Magazines 86 215 -60% ..m._.. ._-.................... .. __._. Audiovisual 1,593 2,003 -20% Users registered 229 207 11% ...................................................................................-- "—'F— Online u ser registration 50 45 11% Onecard Cards 0 2 -100% Number of Reference Transactions 1,675 728 130% *includes ILS, Ebooks, Freegal, OD mags, Gale legal forms Curbside Pickup Statistics • Number of appointments made: 11 • Number of appointments picked up: 11 • Number of no-shows: 0 Di ital Resource and Database Statistics Current Same Month Percentage Month Previous Year Change Freegal Streams 608 838 -27% �, Freegal Users (new) �^ 1 2 -50% Freegal Downloads 338 455 -26% Kanopy Streams 297 346 -14% Learning Express Sessions 42 18 133% Gale Legal 11 8 38% ^ ....... Gale Infotrac Sessions 299 331 -10% Gale Infotrac Retrievals 22 22 0% Transparent Languages Users 12 i 9 33% Transparent Languages Sessions 40 72 -44% Learning Express Job Career Sessions 35 17 106% Knowledge City Logins 6 1 500% ...... — Boynton-Beach.org/city-library 4,422 41206 5% pageviews (pulled from Google Analytics, this is the number of views our library website has received) Palm Beach Post Views (Newsbank) 1315 220 498% Social Media Current Same Month Percentage Month Previous Year Change i Facebook Likes (numberofpeople 1,147 999 15% who like the Facebook pAge February 2022 Monthly Report Page 2 �. New Facebook Likes (number of 8 8 0% new a e likes Facebook Engagements (sum of all G likes, comments, and shares across all 183 544 -66% osts for the month Twitter Followers (number of people who follow the Twitter 313 267 17% account New Twitter Followers (number of -1 6 _ new Twitter account followers Twitter Engagements (sum of all likes, comments, and retweets across 76 72 6% all tweets for the month Instagram Followers (number of people who follow the Instagram 958 754 27% account New Instagram Followers (number of new Instagram account 4 34 -88% followers Instagram Engagements (sum of likes and comments across all posts 125 185 -32% for the month Public Computer Usage Statistics Adult Computer use = 1,182 Average time per session = 45 minutes Youth Computer use = 321 Average time per session = 45 minutes Adult Laptops total use: 92 Teen Laptops total use: 70 Computer Usage total = 1,665* One year ago = 1,463 *Total includes adult and youth computer areas, and adult and teen laptops. Collection Management Discarded Items = 690 Items Added to Collection = 699 Archives Activities The Local History Archives continues to collect, preserve, and make accessible historical materials. We'd like to thank WPTV for helping to promote the Archives and our push to collect materials from a diversity of people, with their spotlight on our collections and the Black History Timeline, created for WPTV's celebration of Black History Month. The Archives also celebrated Black History Month by developing two display cases, one spotlighting some of the research sources available in the library, and another on the history of the Rosenwald Schools. Also, one of our new collections, the Betty Jean Magnuson Zobel Collection, is available for viewing online (https://boyntonbeachhistory.omeka.net/collections/show/11 ) and features many photos of Boynton High School's Class of 1945. Library Program Report February 2022 Monthly Report I Page 3 CREATIVE EDGE STUDIO - Custom Card Crafting Club o Number of Sessions: 1 o Participants: 10 - Crafts and Coffee o Number of Sessions: 1 o Participants: 8 - Sewing for Beginners o Cancelled for March - 1:1 Studio Appointments o Number of Appointments: 23 Creative Edge Studio Usage Report By Christina Graves This month, the Studio, along with Maddie, had the opportunity to attend the Arts and Culture Marketplace. This gave us the opportunity to reach small business owners in Boynton Beach, to show them what the Studio has to offer as a way to enhance their current offerings. There were 2 small business owners at the marketplace who have utilized the Studio already, to create unique business cards or add to their table display. We were also able to engage with other members of the community, letting them know where the library is and informing them about the Studio. The two craft programs are continuing to grow in popularity. We have had a few requests to do the Card Crafting in the evenings so working adults can attend. I always get a lot of questions about the Crafts and Coffee program, I am positive if I offered that craft twice a month, it would be successful. We had two new users in the Studio this month. One individual came in to use our Mac to access the Adobe Creative Suite for video editing. Another new user who found the Studio by attending the Card Crafting program and came in to use the Cricut. We had a young man use the 3D printer to print components to transform his Xbox controller into a flight simulator, attaching a joystick and throttle. He is in pilot school and he said this has been very helpful for him to continue practicing at home. He was so pleased with his first one (which had some pieces printed at a different library and some printed here), that he decided to print another one for a friend. He was very interested in the 3D printing process, and by the end of this experience we were discussing object perimeters and different types of filaments. I am taking an 8-week Business Librarian course which I am finding incredibly helpful. This course is helping me learn about their journey and possible struggles. I have been speaking to some regular Studio users and learning more about their struggles and what we may be able to do to help. One user mentioned how helpful Adobe illustrator classes would be. ADULT SERVICES - Quilters o Number of Meetings: 4 o Total Attendees: 25 February 2022 Monthly Report I Page 4 - Movie Monday: Hidden Figures o Number of Sessions: 1 o Participants: 3 - Writer's Corner o Number of Sessions: 1 o Participants: 5 - Book Buzz Adult Book Club o Number of Sessions: 1 o Participants: 16 - Great Decisions o Number of Sessions: 2 o Participants: 21 - Martin Luther King Jr. Implications for Civil Discourse Online Discussion o Number of Sessions: 1 o Zoom Participants: 6 o Facebook Live Participants: 10 - CareerSource PBC Private Mentoring o Number of Sessions/Participants: 15 o Topics addressed: ■ Unemployment (including DEO applications): 2 ■ Resume Prep: 2 ■ Job Searching: - ■ Reemployment Assistance/Work Registration: 8 ■ Form 1099G: 2 ■ Miscellaneous: 1 - 1:1 SEFLIN/FAU Social Work Services o Number of Sessions/Participants: 18 o Topics addressed: ■ Food or Meal Assistance: 6 February 2022 Monthly Report Page 5 ■ Rental Assistance: 5 ■ Legal Assistance: 1 ■ Emergency Shelters: 1 ■ Computer Services: 1 ■ Loan Assistance: 2 ■ Help applying for SSI (disability): 1 ■ Voter Registration: 1 ■ Counselling Services: 1 ■ Healthcare Services: 2 ■ GED Assistance: 1 YOUTH SERVICES - Outdoor Storytime o Number of Sessions: 2 o Participants: 163 - Bilingual Storytime o Number of Sessions: 1 o Participants: 7 (moved due to rain) - Guest Storytime o Number of Sessions: 1 o Participants: 85 - Make and Take o Number of Sessions: 1 o Participants: 15 - Sew and Sip o Number of Sessions: 1 o Participants: 10 - Youth STEM Lab o Number of Sessions: 1 o Participants: 18 February 2022 Monthly Report Page 6 - Picture Book Club o Number of Sessions: 1 o Participants: 12 - Youth Homework Help o Number of Sessions: 307 o Participants: 66 TEEN SERVICES - Teen Homework Help o Number of Sessions: 23 o Participants: 8 - Teen Chess Club o Number of Sessions: 4 o Participants: 67 - Teen Tuesday o Number of Sessions: 1 o Participants: 6 AmeriCorps Report AmeriCorps Kids Homework Help Monthly Report By Olivia Shimkus It was a very busy and productive month during February here at the homework help center! We continue to be as busy as ever, which is just awesome. I love having my extra AmeriCorps helpers who have helped me almost double my amount of students from last year to this year. It is such a joy to have them and the kids love having them here too! I continue to have almost entirely regulars who have been with me from the start. I love this because not only do I get to form strong bonds with my learners, but it shows me that the parents and students are willing to continually give their time and energy to me which I appreciate. I feel so much love from the community in this position. We are still booked to the brim with tutoring and homework help. On our busiest days we can have almost 25 sessions with me and the 2 extra tutors doing about 8 sessions each. I continue to get so much positive feedback from parents, who greatly appreciate our service. I also encourage my students to take part in all the things the library has to offer like chess club and the other monthly programming, and I personally am already gearing up for the summer reading kick-off party!!! February 2022 Monthly Report I Page 7 The February statistics for kids were as follows: In regards to students K-6, I had about 66 different students come in this month. I love getting to see the same kids every week and watch them grow! I am absolutely thrilled with how the center is thriving. I also had quite a few new students in February. We had 11 new students along with our 55 returning students! The new students varied in age with 0 VPK (Preschool), 5 kindergarteners, 0 first graders, 2 second graders, 1 third grader, 3 fourth graders, 0 fifth graders and 0 sixth graders. We seem to have gotten a lot of new kindergartners this month. I'm thinking parents are wanting to get a jumpstart on making sure their kids are on the right track, which is awesome to see. Between myself and the extra helpers, we had about 307 children sessions from 30 minutes— 1 hour and did just over 180 hours of instruction for the month of February. Please keep in mind I am counting each student a separate session even if I was working with multiple students at a time. This is important for interpreting my data. WOW! We are a tiny bit down from January but I know that kids are doing a lot of testing in the next couple of months and they may not be having as much homework. I am still so happy with these numbers! While I still mostly am getting children learners, I also have a few teenagers (7-12 grade) and hope to continue building with this age group. In February, I had 8 teenagers, all from Southtech Prep and daughters of Zion, and Atlantic, and now Congress Middle. I had no new teenagers this month. They were all regulars, though I do provide occasional proofreading and minor help once in a while to teens in the library without it being a "session". In February, The center did a total of 23 teenage sessions for a total of 19 hours of instruction. All together kids and teens combined, we served 74 students in about 330 sessions for a total of about 199 hours of instruction in the month of February. Year to date, we have served 135 students in about 1,443 sessions and had about 862 hours of instruction. I am SO Proud of these numbers and the work I and the other tutors have put into this program! We continue to provide primarily homework help, along with specialized reading and math tutoring for those interested. This month I also helped with many Black History Month projects as all the local elementary schools had special events. It was super fun! For those doing more tutoring than homework help, I take great care and time in preparing materials for those students and parents who want extra help with a certain topic, and it has become a passion of mine. Another great month in the books here! I can't believe I only have a few months left with my learners. I plan to make the most of it while I can! February 2022 Monthly Report I Page 8 UNIQUE MANAGEMENT SERVICES, INC. CREATED: 03/01/2022 IIE43 AM WR ACCOUNT STATUS REPORT P 466 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 100 E OCEAN AVE BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 02/28/2022 ALL AMOUNTS LISTED Accounts Submitted 2,752 Dollars Submitted 193,287.70 Dollars Received 30,652.67 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02 Incorrect Addresses 506 Dollars in Skiptracing 24,702.34 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,245 Dollars in Process 156,924.17 # of Accounts Activated I'360 Total Activated 101,123.62 % of Accounts Activated 60.58% % of Dollars Activated 64.44% 8!1412020 UNIQUE MANAGEMENT SERVICES,INC UNIQUE MANAGEMENT SERVICES, INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Left Column Accounts Submitted:Total number of accounts submitted for collection. Bankruptcies:Total number of accounts in bankruptcy. Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite some time so this number is very dynamic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements, mistakes,etc. Accounts in Process:Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies,Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They could have returned material,made a payment or a combination of both. %of Accounts Activated: Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted:Total dollar amount due from all accounts submitted for collection. Dollars In Bankruptcy:Total dollar amount due from all accounts in bankruptcy. Dollars In Skips:Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute:Total dollar amount for all accounts that have been disputed.. Dollars In Process:Total dollar amount for all accounts being processed_ This number is equal to the Dollars Submitted minus Dollars In Bankruptcy,Dollars in Skips,and Dollars in Dispute,as well as the dollar amount due for all suspended and closed accounts(not detailed on this report).Its purpose is to show the total dollar amount actually being worked. Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the sum of Dollars Received, Material Returned,and Dollars Waived is the remaining balance due by all Accounts Activated. %of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars in Process). Right Column Dollars Received:Actual money recovered as reported by the Library. Material Returned:Actual value of material returned as valued and reported by the Library. c Dollars Waived:Actual dollars waived by the Library as reported by the Library. https://web.unique-mgmt.com/help_files/Summary.asp 1/' BOYNTON BEACH CITY LIBRARY MONTHLY REPORT ARCH 2022 Administrative Services/Public Relations Library Director attended City Commission meetings, Public Library Directors Meeting, City Leadership Administrative Team Meeting, Strategic Planning Workshop, SEFLIN Manager's Academy, Public Library Association Annual Conference, FLA Advocacy Committee Meeting, and the Schoolhouse Museum Board Meeting. The library submitted a press release announcing our brand-new Public Technology Training program, funded by an ARPA Technology grant. This release was picked up by the Boca Tribune on March 1, WBPF in a news segment on March 9, and 850 WFTL radio on March 10. The Friends of the Boynton Beach City Library had 38 volunteer hours in March. Customer Service and Circulation Statistics Current Same Month Percentage Month Previous Year Change Customer Visits Adult 8,526 3,426 149% Customer Visits Youth 6,545 1,428 358% Total Customer Visits 15,071 4,854 210% Total Circulation* 14,341 13,241 8% Adult Circulation 6,647 6,969 -5% Young Adult Circulation 655 546 20% Juvenile Circulation 41489 3,037 48% ILS System Circulation (Print Materials) 11,809 10,582 12% (Total items checked out kiosks and others in-house) Checkouts on Kiosks 6,215 6,278 -1% Items Checked Out at CR Desk RFID 347 87 299% Pad EBook Circ (Overdrive, Cloudlibrary) 1,647 1,642 0% eAudiobook Circ (Overdrive, CloudQ 343 291 18% m. Overdrive Magazines 125 202 -38% Audiovisual 1,739 2,301 -24% .._.__.. _____----_- ._ Users registered 291 278 5% Online user registration 60 27 122% Onecard Cards 0 1 -1000/0 Number of Reference Transactions 1,751 351 399% *includes ILS, Ebooks, Freegal, OD mags, Gale legal forms Curbside Pickup Statistics • Number of appointments made: 12 • Number of appointments picked up: 12 • Number of no-shows: 0 Di ital Resource and Database Statistics Current Same Month Percentage Month Previous Year Change Freegal Streams 754 787 -4% Freegal Users (new) 1 2 -50% ------------- Freegal Downloads 417 514 -19% Kanopy Streams 263 322 -18% ...._........... ............... _ -- ._....._ Learning Express Sessions 43 51 -16% Gale Legal 0 10 100% Gale Infotrac Sessions 452 450 0% Gale Infotrac Retrievals 1,485 17 8,635% Transparent Languages Users 12 10 20% Transparent Languages Sessions 53 45 18% Learning Express Job Career Sessions 39 45 -13% . ....._ _ ..._.......... Knowledge City Logins I 8 8 0% Boynton-Beach.org/city-library 5,789 41243 36% pageviews (pulled from Google Analytics, this is the number of views our library website has received) I ... �u __ _ ......... x Palm Beach Post Views (Newsbank) 1,086 436 149% Social Media Current Same Month Percentage Month Previous Year Change Facebook Likes (numberofpeople 1,152 1,007 14% who like the Facebook a e New Facebook Likes (number of 5 8 -38% new page likes Facebook Engagements (sum of all likes, comments, and shares across all 331 468 -29% posts for the month) March 2022 Monthly Report Page 2 Twitter Followers (number of people who follow the Twitter 313 273 15% account New Twitter Followers (number of 0 6 new Twitter account followers Twitter Engagements (sum of all Res, comments, and retweets across 65 91 -29% all tweets for the month Instagram Followers (number of people who follow the Instagram 979 779 26% account New Instagram Followers (number of new Instagram account 21 25 -16% followers Instagram Engagements (sum of likes and comments across all posts 159 189 -16% for the month Public Computer Usage Statistics Adult Computer use = 1,386 Average time per session = 45 minutes Youth Computer use = 551 Average time per session = 45 minutes Adult Laptops total use: 99 Teen Laptops total use: 80 Computer Usage total = 2,116* One year ago = 1,707 *Total includes adult and youth computer areas, and adult and teen laptops. Collection Management Discarded Items = 481 Items Added to Collection = 901 Archives Activities The Local History Archives continues to collect, preserve, and make accessible historical materials. We celebrated Women's History Month with a display of portraits and biographies of some of the influential women of Boynton Beach history. The display has been well received and shared on our social media. Part of a recent donation of scans of some of Bernard Thomas'Christmas cards was made available online, and features charming drawings of his family, often including the pets and activities of the family.. IlAffyHOT.Rik - THO SAY_ ! y ` K^ March 2022 Monthly Report Page 3 Library Program Report CREATIVE EDGE STUDIO - Custom Card Crafting Club o Number of Sessions: 1 o Participants: 10 - Crafts and Coffee o Number of Sessions: 1 o Participants: 10 - Sewing for Beginners o Cancelled for March - 1:1 Studio Appointments o Number of Appointments: 27 Creative Edge Studio Usage Report By Christina Graves On March 1st, Craig and I made a brief presentation at the Commission Meeting, informing everyone about the Studio, the equipment we have, and what impact we have had on the community so far. The presentation went very well. Mayor Grant had an interesting idea for starting a VR Club, which can be explored further. I hope the presentation reached some interested parties, and we will see them in the Studio soon. March 14th was the first Card Crafters Club that we required registration. Registration is now required for all adult crafting classes; this is to prevent confusion and to be consistent. Registration was not enforced since it was the first time, so anyone who walked and had not registered stayed and made a card. We also had 4 new people. Rebecca and I expected this, so we planned a Back to Basics' class, which was a great success. I started the class by showing everyone the library program website online and how to register. Then we talked about card making and did a demonstration with the Cricut. Card Crafting Club has been doing very well, we have had a few requests to do an evening class. April will be our first evening Card Crafting Club. We have 3 months planned out. If it is a success, we will continue to offer this program both Monday mornings and Tuesday evenings. Acrylic Paint Pouring went incredibly well. This will be a craft that we plan to bring back every year, each time with a different spin. PUBLIC TECHNOLOGY TRAINING - Small Business Resources at the Library Class o Number of Sessions: 3 o Participants: 13 - Resume Building with MS Word March 2022 Monthly Report I Page 4 o Number of Sessions: 2 o Participants: 5 Public Technology Training Reports By Brianna Tabil Small Business Class #1: The three that attended the class were so thrilled with the course. They appreciated that it wasn't just a lecture but they were able to go along with me on their laptops. Two of the attendees said they will have to renew or register for a new card. I think it was successful and the feedback I got from the attendees was that it was just the right length and they plan on attending more classes. One attendee said she wouldn't have known about the class if it wasn't for the email that was sent out. Small Business Class #2: This class was incredible! Almost a full class! 9 out of 10 people showed, one person was on waiting list, I called him to invite him to join the class - I only got a voicemail. I called the attendees the day before the class, I think that helped getting more people to attend. Two small business owners gave them their business cards. Resume Building #1: My first Resume Building class was this morning. Despite having eight registrants, only two showed up. Those two attendees were very happy with the class. Both of them didn't complete their resumes during the class time, sot spent the rest oft day at the library. I helped them on and off. I wasn't able to print out their resumes due to time constraints but they will be in fort cover letter class, so I will be able to print them when they come to the cover letter class. Resume Building #2: My second resume building class was today. I had four registered and three attended. All three were very happy to have the information, but they wanted more time to actually write their own resumes. I was thinking of maybe holding resume writing workshops, instead of lecturing and teaching out resumes, I think giving them time to just write their own resumes and just being there to help them along the way would be more beneficial fort It also gives them a chance to actually sit down and touch telaptops. ADULT SERVICES - Quilters o Number of Meetings: 5 o Total Attendees: 35 - Movie Monday: On the Basis of Sex o Number of Sessions: 1 o Participants: 6 - Writer's Corner o Number of Sessions: I o Participants: 5 - Book Buzz Adult Book Club o Number of Sessions: I March 2022 Monthly Report Page 5 o Participants: 16 Great Decisions o Number of Sessions: 5 o Participants: 45 Tommy Makem and the Clancy Brothers o Number of Sessions: 1 o Participants: 21 - Local Women's History Month Panel Presentation o Number of Sessions: 1 o Participants: 29 CareerSource PBC Private Mentoring o Number of Sessions/Participants: 25 o Topics addressed: ■ Unemployment (including DEO applications): 2 ■ Resume Prep: 4 ■ Job Searching: 3 ■ Reemployment Assistance/Work Registration: 3 ■ Form 1099G: 9 ■ Housing Assistance: 2 • Miscellaneous: 2 - 1:1 SEFLIN/FAU Social Work Services o Number of Sessions/Participants: 12 o Topics addressed: • Food or Meal Assistance: 3 • Employment Assistance: 1 ■ Welfare Benefits: 1 ■ Utility Assistance: 1 • Rental Assistance: 6 ■ Debt Consolidation: 1 March 2022 Monthly Report Page 6 ■ Housing: 2 ■ Home Internet Assistance: 1 ■ Accessing Go Fund Me: 1 ■ Help applying for SSI (disability): 1 YOUTH SERVICES - Outdoor Storytime o Number of Sessions: 3 o Participants: 163 - Bilingual Storytime o Number of Sessions: 2 o Participants: 100 - Girl Scouts Visiting Troop o Number of Sessions: 1 o Participants: 12 - Make and Take o Number of Sessions: 1 o Participants: 15 - Sew and Sip o Number of Sessions: 1 o Participants: 9 - Youth STEM Lab o Number of Sessions: 1 o Participants: 12 - Picture Book Club o Number of Sessions: 1 o Participants: 8 - Stomp Rockets o Number of Sessions: 1 o Participants: 12 March 2022 Monthly Report Page 7 - Youth Homework Help o Number of Sessions: 296 o Participants: 61 TEEN SERVICES - Virtual Zone Usage o Sound Booth: 43 participants o Creative Suite: 3 participants o Maker Tools: 0 participants - Teen Homework Help o Number of Sessions: 40 o Participants: 11 - Teen Chess Club o Number of Sessions: 4 o Participants: 48 - Teen Tuesday - Slime o Number of Sessions: 1 o Participants: 3 - Teen Tuesday - Rainbow Loom o Number of Sessions: 1 o Participants: 10 - Anime Madness o Number of Sessions: ongoing o Participants: 26 AmeriCorps Report AmeriCorps Kids Homework Help Monthly Report By Olivia Shimkus March was a very active month in the Homework Help Center, but extremely rewarding! We continue to be extremely active and have reached up to 30 students a day in some cases! We continue to have mostly regular students who have been coming to the center since the beginning. March 2022 Monthly Report I Page 8 This is awesome because I have been able to really form strong bonds with them and learn their learning styles and habits in order to best support them. I have been blessed with 6 amazing extra AmeriCorps helpers that help me to reach as many students as possible, they have been such an awesome asset to the center! I have found with more helpers, we can spend more time with each student as well as increase the numbers of students we see. I have had a few parents show me their students quarter 3 report cards and be so grateful for the services we've provided. I love looking at report cards of my learners and being able to see a tangible difference, it really makes me feel like I'm helping them! I continue to enjoy seeing the library become a hub for my learners. I have several students who have come here originally for homework help but have really found community with staff and other patrons. It is awesome to see my students come to the library for homework, and stay for chess club, STEM programs, and teen game day, or just to hang out. It is important to me that I am not only a tutor but a big sister type for my students and I think my learners and their parents appreciate that about me. I cannot wait for the summer reading kickoff party, as it was one of my favorite events last year! The March statistics for kids were as follows: In regards to students K-6, I had about 61 different students come in this month. I love getting to see the same kids every week and getting to know them and a little about their lives. To me it is a great sign that kids want to come back, and parents deem it worthy of their time as well. I also had quite a few new students in March. We had 7 new students along with our 54 returning students! The new students varied in age with 0 VPK (Preschool), 0 kindergarteners, 0 first graders, 2 second graders, 1 third grader, 2 fourth graders, 2 fifth graders and 0 sixth graders. I have seen in influx of 4th and 5th graders coming in lately, I'm sure this is due to preparations for the jump to middle school as well as FSA testing! Between myself and the extra helpers, we had about 296 children sessions from 30 minutes— 1 hour and did just over 225 hours of instruction for the month of March. This was slightly lower than February, however we did have spring break, and while I was here, I didn't have a whole lot of students come in as many were on vacation. Please keep in mind I am counting each student a separate session even if I was working with multiple students at a time. This is important for interpreting my data. I am so happy with how consistent my numbers have been this year. It shows that students and parents really value our service. While I still mostly am getting children learners, I also have a few teenagers (7-12 grade) and hope to continue building with this age group. In March, I had 11 teenagers, all from Southtech Prep, daughters of Zion, Atlantic, Congress Middle, and Somerset Canyons. I had 3 new teenagers this month. 2 seventh graders and a tenth grader. This new 10th grader is struggling to get her grades up and her mother told me she is at risk of not passing her grade. I have been trying my best to support this student in any way I can, and I believe we are making headway by completing lots of unfinished assignments in her google classroom. I hope I can help this student learn studying and homework techniques she can continue using throughout high school and college. I also provide occasional proofreading and minor help once in a while to teens in the library without it being a "session". In March, The center did a total of 40 teenage sessions for a total of 22 hours of instruction. All together kids and teens combined, we served 72 students in about 336 sessions for a total of about 247 hours of instruction in the month of March. Year to date, we have served March 2022 Monthly Report I Page 9 145 students in about 1,779 sessions and had about 1,109 hours of instruction. I am SO Proud of these numbers and the work I and the other tutors have put into this program! We continue to provide primarily homework help, along with specialized reading and math tutoring for those interested. This month I also helped with many Women's History Month projects and a few elementary schools in the area also had science fair projects that I helped out a lot with. It was super fun! For those doing more tutoring than homework help, I take great care and time in preparing materials for those students and parents who want extra help with a certain topic, and it has become a passion of mine. FSA tests are also in full swing and I have helped many of my students prepare for those as well. Such a great month, yet again. As always, it's my pleasure to serve in this role. Here's to a great last few months! March 2022 Monthly Report I Page 10 UNIQUE MANAGEMENT SERVICES,INC. CREATED: 03/31/2022 7:44 PM WB ACCOUNT STATUS REPORT PA F2 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 100 E OCEAN AVE BOYNTON BEACH FL 33435 CREDITOR: 1561 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 03/31/2022 ALL AMOUNTS LISTED Accounts Submitted 2,770 Dollars Submitted 195,217.04 Dollars Received 31,221.72 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02 Incorrect Addresses 513 Dollars in Skiptracing 24,898.31 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,256 Dollars in Process 158,234.76 # of Accounts Activated 1,367 Total Activated 101,783.66 % of Accounts Activated 60.59% % of Dollars Activated 64.32$ 9/14/2020 UNIQUE MANAGEMENT SERVICES,INC UNIQUE MANAGEMENT SERVICES,INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Le ft-Column Accounts Submitted,Total number of accounts submitted for collection. Bankruptcies.Total number of accounts in bankruptcy. Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite sorne time so this number is very dynamic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements, mistakes,etc. Accounts In Process:Total number of accounts being processed through our collection service. This nurnber is arrived at by subtracting Bankruptcies,Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted, 9 of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They could have returned material,made a payment or a combination of both, %of Accounts Activated, Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted:Total dollar amount due from all accounts submitted for collection, Dollars In Bankruptcy:Total dollar amount due from all accounts in bankruptcy, Dollars In Skips:Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute:Total dollar amount for all amounts that have been disputed.. Dollars In Process:Total dollar amount for all accounts being processed- This number is equal to the Dollars Submitted minus Dollars In Bankruptcy,Dollars in Skips,and Dollars in Dispute,as well as the dollar amount due for all suspended and closed accounts (not detailed on this report).Its purpose is to show the total dollar amount actually being worked,. Total Activated:Total original amount due by all Accounts Activated. The difference between this nurnber and the-sum of Dollars Received,Material Returned,and Dollars Waived is the remaining balance due by all Accounts Activated. %of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars In Process). &ght Column Dollars Received.Actual money recovered as reported by the Library. Material Returned:Actual value of material returned as valued and reported by the Library. Dollars Waived,Actual dollars waived by the Library as reported by the Library. https://Web.unique-mgmt.com/helpjiles/summary.asp BOYNTON BEACH CITY LIBRARY MONTHLY REPORT-APRIL 2022 Administrative Services/Public Relations Library Director attended Love of Literacy Luncheon, City Commission meetings, Public Library Directors Meeting, SEFLIN Advocacy Meeting, Schoolhouse Museum Bash, City Leadership Administrative Team Meeting, Executive Women's Luncheon, Boynton Beach Historical Society Program Meeting, Leadership Book Club, and the Schoolhouse Museum Board Meeting. In addition, the Library Director led a training workshop for the SEFLIN Manager's Academy on Finance &Records Retention. The library submitted a press release announcing our El dia de los ninos/El dia de los libros(Children's Day/Book Day) event. This release was picked up in an axtj cleb y the Boca,Tribune.„. The Library also participated in the city's Earth Day Celebration on April 23,2022. Approximately 100 people stopped by the table to decorate their own plant pot and take home a seed to plant in it. The Friends of the Boynton Beach City Library had 62 volunteer hours in April. Customer Service and Circulation Statistics Statistic Type Current Month Same Month Percentage Previous Year Change Customer Visits Adult 7,649 2,807 +172% Customer Visits Youth 5,342 972 +450% Total Customer Visits 12,991 3,779 +244% Total Circulation* 12,593 11,796 +7% Adult Circulation 5,507 6,191 -11% Young Adult Circulation 536 545 -2% Juvenile Circulation 4,061 2,758 +47% ILS System Circulation(Print 10,120 9,521 +6% Materials) (Total items checked out kiosks and others in-house) - Checkouts on Kiosks 5,175 5,409 -4% Items Checked Out at CR Desk RFID 295 93 +217% Pad EBook Circ (Overdrive, Cloudlibrary) 1,545 1,343 +15% ___-_-...... eAudiobook Circ(Overdrive, C1oudL) 345 297 +16% Overdrive Magazines 169 106 +59% Audiovisual 1,577 1,824 -14% Users registered 223 201 +11% Online user registration 43 25 +72% Onecard Cards 1 1 0% Number of Reference Transactions 2,843 1,085 +162 *includes ILS, Ebooks, Freegal, OD mags, Gale legal forms Curbside Pickup Statistics Number of appointments made: 18 Number of appointments picked up: 19 Number of no-shows: 0 Digital Resource and Database Statistics Database Current Month Same Month Percentage Previous Year Change E _ Freegal Streams i 742 607 +22% Freegal Users (new) 0 2 -100% Freegal Downloads 394 456 -14% Kanopy Streams 242 208 +16% _.m._. .__�.. ..__ _ ._._ _......., Learning Express Sessions 66 62 +6% ..�. Gale Legal 20 73 -73% Gale Infotrac Sessions 582 521 +12% Gale Infotrac Retrievals 213 6 87 +145% Transparent Languages Users 14 6 +133% Transparent Languages Sessions 47 131 -64% �Learning Express Job Career Sessions 64 59 +8% Knowledge City Logins 5 2 +150% Boynton-Beach.org/city-library 4,286 3,658 +17% pageviews (pulled from Google Analytics, this is the number of views our library website has received) Palm Beach Post Views (Newsbank) 1,096 1,112 Social Media Social Media Platform Current Same Month Percentage Month Previous Year Change Facebook Likes (number of people 1,155 1,019 +13% who like the Facebook page) New Facebook Likes (number of new a 3 12 -75% e likes) Facebook Engagements (sum of all likes, comments, and shares across all 275 520 -47% __posts for the month) Twitter Followers (number of people 320 279 +15% who follow the Twitter account) New Twitter Followers (number of 7 6 +17 new Twitter account followers) April 2022 Monthly Report I Page 2 Twitter Engagements (sum of all likes, comments, and retweets across all 50 58 -14% tweets for the month) I Instagram Followers (number of people who follow the Instagram 996 796 +25% account) New Instagram Followers (number of 17 17 0% new Insta Tram account followers) Instagram Engagements (sum of likes and comments across all posts for the 132 209 -37% month) Public Computer Usage Statistics Adult Computer Use: 1,194 Adult Computer Average Time Per Session: 42 minutes Youth Computer Use: 426 Youth Computer Average Time Per Session: 36 minutes Adult Laptops Total Use: 91 Teen Laptops Total Use: 71 Computer Usage Total: 1,782* One Year Ago: 1,519 *Total includes adult and youth computer areas, and adult and teen laptops. Collection Management Discarded Items: 392 Items Added to Collection: 956 Archives Activities The Local History Archives continues to collect, preserve, and make accessible historical materials. Of special interest this month is the nine newly digitized films of Miss Gillian's Dancing School, which will soon be available online. The digitization was provided by the Lynn& Louis Wolfson 11 Florida Moving Image Archives. We also received some very interesting new donations, including items from inside the Andrews House(306 SE First Avenue), which was remodeled in 1998 and operated as a historical museum for several years. Library Program Report Creative Edge Studio Custom Card Crafting Club • Number of Sessions: 2 • Participants: 12 Crafts and Coffee • Number of Sessions: 1 • Participants: 7 April 2022 Monthly Report I Page 3 Sewing for Beginners • Cancelled for April 1:1 Studio Appointments • Number of Appointments: 22 Creative Edge Studio Usage Report - By Christina Graves This month I attended the in-person wrap up of the Libraries as Launchpads program. This 2-month course taught me so much about the entrepreneur journey and exploring the gaps in our community, so we may learn how we can fill in those gaps. I also made a few connections, as this course introduced me to many librarians in the area working towards the same goals. Through one of these connections, I learned about the Florida Women's Small Business Center, who is now coming to the library to do 2 workshops: How to Start, Grow and Run a Business (May 14) and an 8-week Business Plan Writing Workshop (Saturdays,July-August). I intend to continue this partnership and schedule more workshops for the future. The first evening edition of crafts and coffee had 4 in attendance. Which is great, considering when we started the Card Crafters program (Monday mornings) we started with 2 people. That program has slowly grown, and brought in a few new Studio appointments, as it spurs interest in the Cricut. Crafts and Coffee this month was moved to the Florida Room last minute due to a scheduling conflict with the Community Rooms. Being in the Florida Room was wonderful. The only complaint I get in my programs, is the Community Rooms are hard to find. Being in the library, in the Florida Room could solve this problem (easier to find, shorter walk). It is also much easier not having to move all our equipment downstairs, instead just across the library. We will be switching Card Crafters and Crafts and Coffee to the Florida Room permanently,with exception for any crafts that are messier and we need easier access to a sink. Public Technology Training Small Business Resources at the Library Class • Number of Sessions: 1 • Participants: 4 Resume Building with MS Word • Number of Sessions: 1 • Participants: 1 Logo Creation with Adobe Express • Number of Sessions: 2 • Participants: 11 Creating a Digital Portfolio Using Canva • Number of Sessions: 1 • Participants: 5 Creating a Cover Letter • Number of Sessions: 2 • Participants: 5 Career Writing Workshop • Number of Sessions: 1 • Participants: 3 Public Technology Training Report Samples - By Brianna Tabil Cover Letter Class #1: 1 conducted my first cover letter class yesterday. I had a 100% attendance! The class was received positively and all the attendees ended up scheduling 1:1's with me to get more in depth, individual assistance. April 2022 Monthly Report I Page 4 Logo Creation Class #1: This was,by far, one of my favorite classes so far! 8 out of 10 people showed up. I was able to promote the Creative Edge Studio numerous times in the class. I switched things up by starting the class with the step-by-step guidance and then while they were playing around with the program, I was able to talk about logos and what should be included. I am starting to have regulars,too! A few of the attendees have attended every single class I have taught. Digital Portfolio Class #1: Today's class was rather successful, 5 out of 8 registered attended. Many of them were repeat attendees. I got a lot of amazing feedback from them today. Due to so much feedback about wanting to actually DO the projects shown in the classes, I have changed my April 22nd class from Resume Writing to a writing workshop. I was able to change the time around on the shared calendar and I changed the information on libcal. Next week, I plan on reaching out to all my previous attendees to invite them to the writing workshop. I think holding a workshop like this once or twice a month would be really beneficial for the attendees AND will give all of us a chance to actually use the technology we have purchased. Adult Services Quilters • Number of Meetings: 4 • Total Attendees: 28 Movie Monday:Twister • Number of Sessions: 1 • Participants: 2 Writer's Corner • Number of Sessions: 1 • Participants: 5 Book Buzz Adult Book Club • Number of Sessions: 1 • Participants: 15 Great Decisions • Number of Sessions: 2 • Participants: 15 Increasing the Tree Canopy with Community Greening • Cancelled Let's Talk About Gardens with Boynton Garden Club • Number of Sessions: 1 • Participants: 16 Author Presentation: Louise Parente • Number of Sessions: 1 • Participants: 5 CareerSource PBC Private Mentoring • Number of Sessions/Participants: 13 • Topics addressed: • Resume Prep: 1 • Job Searching: 2 • Reemployment Assistance/Work Registration: 7 • Form 1099G: 2 • Miscellaneous: I April 2022 Monthly Report I Page 5 1:1 SEFLIN/FAU Social Work Services • Number of Sessions: 13 • Participants: 5 • Topics addressed: • Food or Meal Assistance: 5 • Housing/Rental Assistance: 1 • Miscellaneous: 7 Youth Services Outdoor Storytime • Number of Sessions: 2 • Participants: 135 Bilingual Storytime • Number of Sessions: 2 • Participants: 139 Book Fiesta • Number of Sessions: 1 • Participants: 55 Girl Scouts Visiting Troop • Number of Sessions: 1 • Participants: 18 Make and Take • Number of Sessions: 1 • Participants: 20 Sew and Sip • Number of Sessions: 1 • Participants: 14 Youth STEM Lab • Number of Sessions: 1 • Participants: 16 Picture Book Club • Number of Sessions: 1 • Participants: 16 Earth Day Booth Grab'n' Go Craft • Number of Sessions: 1 • Crafts taken/participants: 100 Youth Homework Help • Number of Sessions: 325 • Participants: 66 Teen Services Virtual Zone Usage • Participants: 8 April 2022 Monthly Report Page 6 Teen Homework Help • Number of Sessions: 31 • Participants: 13 Teen Volunteers • Number of Volunteers: 13 Teen Chess Club • Number of Sessions: 4 • Participants: 20 Teen Game Day • Number of Sessions: 1 • Participants: 2 Poetry Slam • Number of Sessions: 1 • Participants: 30 Seed Library Showcase • Number of Sessions: 1 • Participants: 13 AmeriCorps Kids Homework Help Monthly Report - By Olivia Shimkus April was a fabulous and busy month for the homework help center. We continue to have a very steady stream of students every day. Almost all of who are regulars that have been coming to me from the beginning. This is great because I have really been able to watch them bloom and prosper throughout the school year. I am excited to help them with the transition into their next grade levels. I continue to heavily lean on help from my awesome AmeriCorps bonus helpers. I couldn't do nearly as much without their awesome support! I have found with more helpers we can spend more time with each student as well as increase the numbers of students we see. I continue to hear awesome feedback from parents and students about how much they appreciate our services. I continue to promote all the library activities and services to my students. I love that the library is a place they feel safe and welcome to not only participate on tutoring,but to do activities,play chess, sing karaoke, do crafts, or just hang out and read. I will also be promoting summer reading in the upcoming months as it is such an awesome event, I can't wait to see my students there. Also,many parents have asked what kind of summer activities we have going on so the interest is definitely there. The April statistics for kids were as follows: In regards to students K-6, I had about 66 different students come in this month. I love my regulars and how dedicated the parents and learners are to education. I am happy to be a part of their lives. I also had a few new students in April. We had 7 new students along with our 59 returning students! The new students varied in age with 1 VPK(Preschool), 2 kindergarteners, 1 first graders, 3 second graders, 0 third graders, 0 fourth graders, 0 fifth graders and 0 sixth graders. This month the trend of new students has definitely been for little ones. Kinder- 2nd. I imagine this is because it is the crucial time to prepare for the next school year. I especially love working with this age group! Between myself and the extra helpers,we had about 325 children's sessions from 30 minutes—1 hour and did just over 214 hours of instruction for the month of April. Please keep in mind I am counting each student as a separate session even if I was working with multiple students at a time. This is important for interpreting my data. I am delighted with these numbers; April was a steady month and I loved the consistency every day. The numbers this year have been quite consistent which says a lot about how the community deems it as useful. Time is valuable and I'm happy parents and learners choose to spend it with me. While I still mostly am getting children learners, I also have a few teenagers (7-12 grade) and hope to continue building with this age group. In April, I had 13 teenagers, all from Southtech Prep, daughters of Zion, Atlantic, Congress Middle, and Somerset Canyons. I had 3 new teenagers this month. 1 seventh grader, 1 April 2022 Monthly Report I Page 7 eighth grader, and 1 ninth grader. I also provide occasional proofreading and minor help once in a while to teens in the library without it being a"session". In April, The center did a total of 31 teenage sessions for a total of 42 hours of instruction. The teen sessions naturally tend to be longer and more intense. I am so happy one of my.tutors (Adam) is a math whiz. He is so helpful when I have middle and high schoolers who need math help! All together kids and teens combined, we served 79 students in about 356 sessions for a total of about 256 hours of instruction in the month of April.Year to date, we have served 155 students in about 2,135 sessions and had about 1,365 hours of instruction. Wow! It's amazing that we have passed 2,000 sessions! April 2022 Monthly Report I Page 8 UNIQUE MANAGEMENT SERVICES, INC. CREATED: 04 30/2022 9:06 PM WB ACCOUNT STATUS--REPORT- PAGE460 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 100 E OCEAN AVE BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 04/30/2022 ALL AMOUNTS LISTED Accounts Submitted 2,783 Dollars Submitted 196,676.44 Dollars Received 31,849.43 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02 Incorrect Addresses 515 Dollars in Skiptracing 25,110.20 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,267 Dollars in Process 159,311.30 # of Accounts Activated 1,372 Total Activated 102,489.36 of Accounts Activated 60.52% % of Dollars Activated 64.3396 9/14/2020 UNIQUE MANAGEMENT SERVICES,INC UNIQUE MANAGEMENT SERVICES,INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Lgft Col�Lmn Accounts Submitted:Total number of accounts submitted for collection. Bankruptcies:Total number of accounts in bankruptcy. Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite some time so this number is very dynamic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements,mistakes,etc. Accounts In Process:Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies,Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They could have returned material,made a payment or a combination of both. %of Accounts Activated: Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted: Total dollar amount due from all accounts submitted for collection. Dollars In Bankruptcy:Total dollar amount due from all accounts in bankruptcy. Dollars In Skips:Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute:Total dollar amount for all accounts that have been disputed.. Dollars In Process:Total dollar amount for all accounts being processed_ This number is equal to the Dollars Submitted minus Dollars in Bankruptcy,Dollars in Skips,and Dollars in Dispute,as well as the dollar amount due for all suspended and closed accounts (not detailed on this report). Its purpose is to show the total dollar amount actually being worked. Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the-sum of Dollars Received,Material Returned,and Dollars Waived is the remaining balance due by all Accounts Activated. %of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars in Process). Right Column Dollars Received:Actual money recovered as reported by the Library. Material Returned: Actual value of material returned as valued and reported by the Library. r Dollars Waived:Actual dollars waived by the Library as reported by the Library. https:iAyeb.unique-mgmt.com/help_filestsummary.asp 111