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Minutes 02-01-08 MINUTES OF THE CITY COMMISSION RETREAT HELD ON FRIDAY, FEBRUARY 1, 2008 AT THE INTRACOASTAL CLUBHOUSE, BOYNTON BEACH, FLORIDA PRESENT: Jerry Taylor, Mayor Ron Weiland, Commissioner Woodrow L. Hay, Commissioner Marlene Ross, Commissioner Kurt Bressner, City Manager James Cherof, City Attorney Janet Prainito, City Clerk ABSENT: Jose Rodriguez, Vice Mayor Mayor Taylor called the meeting to order at 9: 10 a.m. Roll was called and it was determined a quorum was present. Mr. Bressner led the Pledge of Allegiance to the Flag. I. Welcome - Kurt Bressner, City Manager Mr. Bressner welcomed the Commission and staff to the retreat. He predicted there would be many challenges and opportunities for the Commission, staff and the City of Boynton Beach in the coming year. He speculated that change would be the criteria for the future of Boynton Beach and the entire nation. He pointed out that the Clubhouse was an example of what a partnership between Palm Beach County and the City could achieve. II. Presentations Fire Department Chief William Bingham commenced his presentation with the fact his first challenge was not what to say, but to narrow it down to priority projects and the opportunities and challenges facing the Fire Department. The mission and value statement of the Fire Department was reviewed as well as the purpose of the Fire Department and the services it offered. They included fire suppression, emergency medical services, special operations, fire & life safety, charitable events, C.E.R.T. and community caring plus public education. Statistical data on the number and types of calls handled by the department were reviewed. It was noted the contact area for the department included the Village of Golf, Town of Hypoluxo, Ocean Ridge and Briny Breezes. Chief Bingham opined the department was well-educated and training for the future. Looking ahead, Chief Bingham outlined the current fire assessment in relation to the completion of Fire Station #5 and the EOC as the first structure hardened to a CAT 5 rating. The fire assessment was very beneficial in the replacement of Fire Station #2 and the construction of new Fire Stations #4 and #5. Attempts were being made to make any new assessment simpler and Minutes Special Commission Retreat Boynton Beach, FL February 1, 2008 more fair. Chief Bingham felt no new stations would be necessary and suggested a new assessment not include a sun set date. Chief Bingham announced the ground breaking for Fire Station #5 would be held on February 15th. It was being built to serve the northeast quadrant of the City and enhance support of the immediate area. The project was budgeted for $14M, but the economy decreased costs to an estimated $9M. There was also the possibility of achieving accreditation to encourage quality improvement and develop methodology to strengthen their strong points and address any deficiencies. Another goal was to further reduce response times in gated communities, high-rise initiatives, and enhanced mapping with GIS. The enhancement of fire alarm systems in all City owned facilities was also a priority for the ensuing years. The department's future focus would be safety, quality leadership, diversity, good labor- management, funding for future growth, compliance with reasonable fire codes and national standards, quality and contemporary fire rescue stations and equipment with enhanced technology to support operations. Focus on those target areas could lower fire insurance rates through better ISO ratings. Commissioner Weiland inquired about the impact of the new tax structure that passed in the recent election. Mr. Bressner responded those figures would not be available until Mayor June. It would definitely affect the tax base and revenue stream. Police Department Chief Matt Immler reviewed the composition of the Police Department and the distribution of personnel by rank. He summarized the statistics relating to 2007 holiday deployment, gang related violent crimes, reported crimes and a five year overview of offenses. He then broke down the data for persons crimes and property crimes. The Chief speculated that new community policing techniques keeps the call volume at a manageable level. It was anticipated the call level would continue to decline and then level off. Through private funding and a JAG grant, 3000 man hours with overtime were available during the holiday season to strengthen security in shopping areas. Boynton Beach was statistically safer today than it was five years ago. The major increase in crimes was attributed to a significant increase in shop lifting arrests. Mayor Taylor contended stiffer penalties would be a great deterrent. Lieutenant Katz explained the role of police administration and the responsibility for professional standards for training, recruiting, internal affairs, media release, grant procurement, policy development, grievance coordination, promotion assessment, research and development, background investigations and public records fulfillment. The department has accomplished accreditation and continues to maintain those standards. The professional standards section had many accomplishment for the year 2007 including ensuring NIMS compliance of personnel, began publishing an agency newsletter, maintained a website and developed a MySpace Page, plus much more. 2 Minutes Special Commission Retreat Boynton Beach, FL February 1, 2008 The operations of the Uniform Services Division were outlined by Major Frank Briganti as road patrols, traffic units, K-9 and marine patrol, C.A.T., seizing of assets, drugs and weapons and the SWAT team. Major Briganti explained the use of community concern cards that were being distributed to assist citizens in reporting any possible crimes. Commissioner Weiland suggested the cards be included in the water bills and distributed throughout the City for use by all residents. Mr. Bressner agreed it was a good idea Major Wendy Unger presented the support services undertaken by the Police Department relating to general investigations, white collar investigations, special victim investigations, crime scene and evidence control and safeguards. Recreation and Parks Wally Majors, Director of Recreation and Parks and Jody Rivers, Parks Superintendent, made a presentation on the value of parks and noted their challenge and opportunity was the development of parks and facilities for a growing population. Currently there are 182 acres of developed park land, 69 acres of undeveloped park land, 75 acres of conservation land, six community centers, one tennis facility and three cemeteries. Acquisition of property and an agreement with South Florida Water Managment and the Lake Worth Drainage District for use of property adjacent to the canals for greenways and bikeways was another challenge and opportunity. The preservation of green space for future parks is a challenge and must be evaluated in conjunction with the potential population growth. One of the greatest challenges was the department's ability to maintain the present service delivery level while adding parks and facilities. Many adult, youth and senior programs were currently being offered. Those services include the Shopper Hopper transportation system and a City owned bus for transportation of those included in such programs and activities. It was reported that one goal was to continue to be competitive in grant applications. With the use of some grant funding, the Senior Center had achieved accreditation this past year. Library Craig Clark, Library Director, reviewed the mission statement of the library to enhance the community's pursuit of life-long learning, information and leisure by providing the highest quality services and resources. The library's top five opportunities included building space growth, changing technologies, development of formal literacy and ESOL programs, exceeding the expectations of the community and continuing support for the Schoolhouse Children's Museum. He noted the library is open 62 hours a week and youth and teen use had increased 20% over the previous year. The Schoolhouse Museum was also offering expanded programs to Palm Beach County and home schoolers. The challenges were the increase in costs and sustainability plus the competitive grant environment for a stable revenue stream. Mayor Taylor reviewed the number of paid staff and Mr. Clark added the volunteer support was very good along with the teen volunteer program during the summer months. 3 Minutes Special Commission Retreat Boynton Beach, FL February 1, 2008 Commissioner Ross determined the number of visitors to the library had gone up an average of 10% each year. Commissioner Hay mentioned the challenge of safety with the increased size of the library and the opportunity for kids to gather in groups. Mr. Clark explained police coverage would be 26 hours per week. Security cameras had also been installed to make people feel safe and no major problems had been experienced. Finance Barry Atwood, Director of Financial Services, advised his department's mission was to safeguard assets with financial controls, maximize efficient use of resources, maintain a strong financial condition, ensure funds are available to serve staff that serve citizens and provide enhanced efficiencies and greater financial accountability. The department had a budget of $l.4M from the general fund and warehouse fund. His 2008 objectives included exploring automation of employee time records, eliminate check processing for vendors by providing direct payment capabilities and updating policies and procedures. In procurement activities, the objectives were e-mailing purchase orders to vendors, obtaining the best price vs. lowest price, and addressing challenging bids or proposals. The warehouse objectives were increased productivity and service via increased computer access, delivery of supplies more efficiently and assess the availability of warehouse space. In the area of revenue and investment management, Mr. Atwood's goal was to increase citizen payment options, diversity investment options, assist in implementing a utility tax ordinance and replacing declining revenue sources. Debt management objectives were assessing the need for future bond issues for capital projects and managing borrowed funds at the lowest possible total interest cost. Objectives for budgeting were balancing services with resources, improving CIP project information and providing budget status reports regularly. An audit would need to be completed and current and 10-year financial trend analyses would be needed. The challenges would be in the areas of personnel, revenue sources, budgeting, financial report and debt investment management. The loss of three key employees over the last year has to be addressed and professionals with governmental experience were needed. The decline in property values, the reauthorization of a fire non-ad valorem special assessment and the impact of increased water restrictions would change the revenue stream considerably. Human Resources Marylee Coyle, Assistant Director of Human Resources, explained the department's service statement. She reviewed the staff and duties associated with recruitment, benefits administration, employee/labor relations, records administration and organizational development/training. EEOC claims were also handled along with the coordination of FMLA program and annual performance evaluation process. The department also maintained the city job descriptions and pay plan, responded to unemployment claims and participated in salary surveys. 4 Minutes Special Commission Retreat Boynton Beach, FL February 1, 2008 Technology and automation of Human Resources was a major opportunity and challenge for the department. Labor relations were a challenge as well as providing employee benefits at a reasonable cost and development of wellness programs to reduce costs. Goals of the organizational development section were for the City to be NIMS compliant by October 2008, develop succession planning and a training needs assessment to better assist the employees in advancement. City Clerk Janet Prainito, City Clerk, reviewed the history of the Clerk's office as the oldest office of City government and the hub of local government. The department is expected to know everything about the City government or where to get the answers. The department acts as the link between the public and government. The City Clerk's office prepares Commission agendas, sells cemetery plots, prepares minutes of public meetings, maintains the Code of Ordinances, publishes legal ads, conducts municipal lien searches, records documents with the County, completes public record requests, maintains ordinances and resolutions and sorts, distributes and posts mail. Statistical data was submitted to emphasize the tremendous number of documents processed and maintained by the Department. The opportunities for the City Clerk's office were the implementation of an electronic agenda, computerizing election information, outsourcing municipal lien searches and development of a cemetery/mausoleum computer program. The challenge was the budget and the continuing responsibility to complete unfunded state mandates with any decrease in budget or staff. However, Ms. Prainito thought the future looked better with modernization of processes to continue to promote ease of access to records and preserving the City's history. Commissioner Weiland inquired if the modernization included televising meetings. The ITS department would address the issue during their presentation. Commissioner Hay questioned if the use of volunteers to offset any personnel reduction had been considered. Ms. Prainito responded it was possible, although it had not been investigated as an alternative. GRANTS ADMINISTRATION Debby Majors, Grants Coordinator, explained she had a self-directed work group under her guidance from twelve different departments, to assist the City Manager. Their objective was to assist departments to find alternative funding for priorities. The opportunity arose in 2001 for the use of eCivis software, a company that assists with grant research, information, grant training and technology that changed the way Boynton Beach viewed grants. The software enabled the team to track grant history and adopt a more coordinated approach to give the team focus citywide. $5M of grants have been awarded. The team and its approach to grant submission has been featured in national magazines. An administrative policy was established to audit processes and procedures in addition to development of annual reports. 5 Minutes Special Commission Retreat Boynton Beach, FL February 1, 2008 The challenges are decreasing funding levels, matching requirements, changing legislative priorities and building relationships with legislative representatives. The opportunities involved reaching out to community based organizations with grant network research to take some of the burden off the City. The budget for the department was only $115,217 and to date in FY 2007/2008 grants have been received for $3.7M. Commissioner Hay inquired if the City had a cost reduction program for employee suggestions and funding through a grant. Mr. Bressner responded the City had a program and it was suspended. He would review it again during the budget review process. Public Affairs Wayne Segal, Director of Public Affairs, indicated the department existed to communicate with stakeholders and assure all audiences have easy access to information. It also built community pride with identification with the City and promoted the City's goals and programs. Mr. Segal was in constant contact with the media with information being sent out through channels including BBTV. A team of public information officers was created with representation from every department who gather information. The Boynton Q & A helps to determine how the public wants to receive their information to keep informed. Mr. Segal contended the City of Boynton Beach was ahead of the curve and acts as a model for other municipalities. A challenge is to overcome the public distrust of information and provide the City with a more positive image. A marketing plan to promote volunteerism is the current approach. The dissemination of key messages is now more important than ever. Examples of other opportunities would be the development of a Congress Avenue Merchants Association including the mall and movie theater, by partnering with the Chamber of Commerce. The CRA and City also corroborated in the creation of the Green Market on Ocean Drive. Mr. Segal noted the municipality was the level of government closest to the people and his goal was to communicate effectively. Commissioner Ross pointed out not all of the business cards for the City included the web site address. Mr. Bressner and Mr. Segal assured the Commission any necessary replacement cards would be ordered and they would include the web site address. Meeting recessed for lunch at 11:45 a.m. Meeting reconvened at 12:20 p.m. Risk Management Chuck Magazine, Risk Manager, stressed risk management was a tool to protect organizational needs. They handle risk identification and reduction, loss control, risk financing, management support and resource. Bringing case management of worker compensation cases in-house had reduced litigations costs. A safety program had been initiated with a new Safety Administrator. The department is a national model for cost efficiency in handling claims and monitoring of market trends to assist with costs efficiencies. The department also monitors City properties and facilities for a safe work place for users and workers. 6 Minutes Special Commission Retreat Boynton Beach, FL February 1, 2008 Mr. Magazine and his staff have been an integral part of the EOC and coordinating FEMA assistance. Managing risk is the way to operate, if losses can be prevented. It results in a more effective organization and promotes responsiveness to safety issues. The challenges are to reduce the cost of backing incidents, reduce third party slip and fall cases, promote safety inspections to reduce claims and increase defensive driving classes to every two years, plus establish a claim based cost allocation program. Long range plans include a City-wide medical clinic office for employees and family and establishment of a multi-jurisdictional safety, claims and risk financing program for smaller cities. Golf Dan Hager, Golf Operations Manager, gave an overview of the history and construction of The Links when the golf demand exceeded the supply. A partnership with the County was formed to lease the land for 99 years and undertake an enterprise operation. The Links is solely self supported and not allowed to touch tax money. They pay for all City services and contribute $40,000 to the general fund. It is now a debt free and championship course. The course has been rated the number one public course in Palm Beach County for the past four years. It also holds the distinction of being an Audubon Sanctuary. He attributed the success of the club to finding its niche. Nationwide the game has become stagnate because it is too difficult, too expensive and it takes too long to pay. The Links has initiated clinics and lessons, special discounts for avid golfers, afternoon specials and monitoring the pace of play to entice more players. The course hosts four major championship events for public courses each year. All employees are CPR trained to assist their customers if any emergency arises. Mr. Hager noted irrigation and mowing represent 30% of the total budget. The course has nine lakes from which to draw water. The challenges over the next five years are water conservation, the golfing market, infrastructure maintenance, renovation of the clubhouse and restaurant operations. Commissioner Weiland inquired if there were plans to expand the clubhouse. Mr. Hager replied those plans were not included over the next five years. ITS John McNally, Cathy McDeavitt and Carlos Aiken, the management team, presented the mission of the ITS/GIS department was to emphasize a partnership with other City departments, provide strategic direction, business solutions, efficient use and management of information technology and telecommunications and to deliver efficient government services. The department consists of four branches; helpdesk support, media services, network/server support and GIS. They indicated the help desk support was the first line of defense supporting 400 desktop devices and anything technology related. Media services included web based applications, the City website and BBTV. This included online bill paying, Laser Fiche Weblink, online tee times 7 Minutes Special Commission Retreat Boynton Beach, FL February 1, 2008 and GIS mapping. The redesign of the web site doubled the number of visitors. BBTV originated in bulletin board fashion to 60,000 customers and the no cost program began airing this past week. Commissioner Weiland noted Directv users cannot view the channel. Mr. Bressner advised Palm Beach County explored hooking into Directv at a cost of $80,000 to $100,000 a year making it cost prohibitive for the City of Boynton Beach. Network/server support monitors not only all the servers, but also the telephone system, 20 remote location communication systems and 600 phone hand sets. GIS provides data for all City staff with custom mapping. The department's successes were BBTV and national recognition of 5th place for 2007 Digital Cities with 30,000 or more population. Master street lists enhance public safety efforts and pictometry assists code enforcement with aerial views. Other successes included deploying more laptops in the field, increase storage area network and upgrading the Naviline software. Future plans included more programming, Boynton Q & A, HRIS for Human Resources and a self service module. Commissioner Weiland inquired if selling affordable advertising spots on the BBTV channel would be an option. Mr. Cherof advised it would violate federal regulations. A bid for enhanced equipment for broadcasting of Commission meetings and advisory board meetings plus other events would need six months to award and install. Commissioner Hay questioned the prospect of automating the agenda process. Carisse Lejeune, Assistant to the City Manager, explained information was being gathered and a recommendation would be brought before the Commission as soon as possible. Mr. Bressner advised the meeting being held at Boynton Beach High School would be an opportunity to use their equipment and facilities to broadcast the meeting showcasing the academics and assets of Boynton Beach High School. Public Art Debby Coles-Dobay, Public Arts Administrator, reviewed the mission statement of the public art program to celebrate Boynton's heritage and culture and to stimulate economic growth. The Carolyn Sims tribute showcased the Art in Public Places objective to stimulate downtown revitalization together with the Avenue of the Arts and on-loan program for artists. The Highwaymen Program engaged many groups and City departments training kids and teens how to improve their lives through art and to promote art. Five murals were created that are currently displayed throughout the City. It was a challenge to work with developers and builders to educate them what art is and how it can be included within a building using historical elements and functional art. Educating the public on the value of art was an additional challenge. Commissioner Hay inquired if there was an overall image for the City and who had the authority to approve or not approve the art exhibited. Ms. Coles-Dobay worked with the Art Commission on development of a master plan to give and develop an identity to the City. 8 Minutes Special Commission Retreat Boynton Beach, FL February 1, 2008 Development Quintus Greene, Director of Development, reviewed the three divisions of development being building, planning and zoning and community improvement. The business tax department was included with planning and zoning. Planning and development maintains and updates the Comprehensive Plan and administers the Land Development Regulations. Special studies and projects were ongoing along with managing and distributing the City atlas. The Business Tax division reviews and regulates 5,300 fixed, mobile and home based businesses. The building division protects public health, safety and welfare. Community Improvement administers the block grant program and SHIP program to maintain and improve the City neighborhoods including low income housing assistance in low income areas. Issues and opportunities included relocation of City Hall. The current structure had insufficient space to meet the growing needs of the City, was obsolete and could not withstand a Category 3 Hurricane. Three questions relating to the issue would be the new location, financing and disposition of the current site. The CRA downtown plan currently shows a new City Hall at the site of the Civic Center with an estimated cost of $14M. A bond issue would be necessary even if the existing City Hall site were sold. Another issue and opportunity was the Heart of Boynton projects. Cherry Hill housing units had been demolished, the Wilson Center is complete, infill housing sites are being developed and Boynton Terrance was torn down. Mr. Greene proposed a limited partnership be established with property owners and a developer of their choice that could work with the City and CRA to develop the area. Nancy Byrne, Assistant Development Director, explored other opportunities with technology. The increase in documents available through Laser Fiche had reduced staff time and saved storage and warehouse space. Inspections would soon be automated with pen tablets and business tax renewals would be done online. The Development Department has proactjvely sought green, sustainable building initiatives as socially and environmentally responsible building. Commissioner Hay suggested other departments embrace the use of technology and linking capabilities to improve efficiencies. Commissioner Weiland commended the Building Department for becoming more user friendly. Utilities Kofi Boateng, Director of Utilities, commented the department existed to provide safe water and sewer services to the community while being heavily regulated. His staff was encouraged, motivated and compelled to implement day-to-day improvements including a skilled workforce. The infrastructure had to be proactively maintained by leveraging technology. The top five priorities were water supply, control systems upgrade, sewer infrastructure, water reuse and conservation and emergency preparedness. A water supply plan was being developed through the year 2025. Michael Low, Deputy Director of Utilities, pointed out the upgrade of the control system consisted of dealing with remote facilities and being able to talk in real time to those locations. 9 Minutes Special Commission Retreat Boynton Beach, FL February 1, 2008 The control systems at the two plants also need to be enhanced. Remote radio telemetry would centralize the single SCADA system, increase communication bandwidth and improve reliability during all weather. Every effort was being made to develop a secure system and improve plant control and water quality, plus create better data and reports to various agencies. The sewer system was aging and needed to be evaluated and repairs made where needed. Peter Mazzella, Deputy Director of Utilities, stressed the City of Boynton Beach was one of the lower users of potable water along the east coast. The reclaim water system expansion program was fundamental for its use as a valuable resource. It was being done in phases with the first phase 65% completed. Mayor Taylor requested clarification of the cause of flooding during recent heavy rains. Mr. Boateng advised the various flooded locations were being evaluated to determine the level of improvement that may be necessary. Public Works Jeff Livergood, Director of Public Works and Engineering, reviewed the makeup of the operations and technology divisions. The engineering division was responsible for technical items and reviewing plans, which was very time consuming. The projects can be handled in- house with competent staff. The operation segment included facilities management, fleet maintenance, fuel management, forestry and grounds, canal maintenance, solid waste including recycling and street maintenance. Other activities involve special events and emergency management along with contractual debris collections. The department's challenges were neighborhood litter, trash collection for shared versus individual cost and frequency of pickups. Also being proactive or reactive to solid waste complaints was a challenge along with signage throughout the City. Long term street maintenance and curb and gutter replacement will increase and current planning will assist staff and future Commissions. Building maintenance was costly and time consuming with changing standards. Mr. Livergood contended the biggest challenge was the City Hall, which needed upgrades and reconfiguration in comparison to construction of a new City Hall City Manager's Office &. Wrap Up Mr. Bressner stressed Boynton Beach was changing. City Hall was located on an 18 acre parcel. The Commission would need to decide on the feasibility of reconfiguration and upgrades now, or upon completion of the new Police Department facilities. As new construction moves forward, opportunities for City Hall have emerged. First, the building climate has changed for construction with lower costs and second, the cost of borrowing is low. The Commission would need to decide if the new police facility should be fast tracked to take advantage of the lower cost for new City Hall construction or major renovations. The need for a safety bond issue would be the second challenge. Implementing the recommendations of the Boynton Beach Assembly as they related to education and economic development will also be challenges, including the creation of a staff position to act as a liaison. Affordable housing would also be an issue and Mr. Bressner urged 10 Minutes Special Commission Retreat Boynton Beach, FL February 1, 2008 the Commission to proceed at an accelerated pace. Yet another issue is water usage and reuse. He stressed every gallon of reused water can be picked up in the potable water allocation. The purchase of land along the corridor access for the pipelines to distribute the reuse water will be necessary. Financial sustainability and level of services will also be an issue. The expected tax cut will result in $3.5M decline in tax revenue. It will be offset by growth within the City. However, that scenario will not be repeated in 2008 and 2009. A staff team made up of the Assistant City Manager, Finance Director, Public Works Director, Utilities Director, Police Chief and Fire Chief should be convened with the goal of updating program analysis and providing alternative service levels. Commissioner Weiland suggested members of the community should be involved in the process as well. Mr. Bressner advised Palm Beach County had solicited public input and he would investigate the value of those sessions. Mr. Bressner continued that there was a soft hiring freeze that was ongoing. Commissioner Hay suggested volunteers may be useful to assist with workloads in some departments. Mr. Bressner felt work also needed to be done to implement the American Assembly recommendation to review the duties and functions of the advisory boards to reflect current needs of the Commission. Mayor Taylor contended continued growth along Federal Highway may ease the tax cut ramifications also, especially for the 2008/2009 year. Mr. Bressner countered it would depend on the development pipeline. Commissioner Ross inquired about the All American City designation and if the City of Boynton Beach qualified. Mr. Bressner explained the designation is usually based on keystone projects involving a high level of citizen volunteerism within a community. It was a goal. Mayor Taylor offered his opinion that the issue of City Hall should be decided. He did not favor renovation of the old building as it had outlived its useful life. He opined that the revitalization of downtown was under the purview of the CRA and they should be able to undertake the expense for the entire project. Mr. Bressner summarized that the Commission should discuss the issue at a future meeting along with whether or not to fast track the police facility and/or City Hall. The meeting adjourned at 3:02 p.m. 11 Minutes Special Commission Retreat Boynton Beach, FL February 1, 2008 CTIY OF BOYNTON BEACH: ATTEST: // <!-" 12 BOYNTON BEACH CITY COMMISSION RETREAT Friday, February 1, 2008 @ 9:00 a.m. Intracoastal Park Clubhouse 2240 N. Federal Highway, Boynton Beach, FL AGENDA I. Welcome - Kurt Bressner, City Manager II. Presentations: Fire Department 9:00 a.m. - 9:15 a.m. Police Department 9:15 a.m. - 9:30 a.m. Recreation & Parks 9:30 a.m. - 9:45 a.m. Library/Museum 9:45 a.m. - 10:00 a.m. Finance 10:00 a.m. - 10:15 a.m. BREAK Human Resources 10:30 a.m. - 10:40 a.m. City Clerk 10:40 a.m. -10:50 a.m. Grants Administration 10:50 a.m. -11:00 a.m. Public Affairs 11:00 a.m. -11:10 a.m. Risk Management 11:10 a.m. -11:20 a.m. LUNCH 11:30 a.m. -12:15 p.m. Golf Course 12:15 p.m. -12:30 p.m. ITS Department 12:30 p.m. -12:45 p.m. Public Art 12:45 p.m. - 12:55 p.m. BREAK Development 1 :15 p.m. -1 :30 p.m. Utilities 1:30 p.m. -1:45 p.m. Public Works 1 :45 p.m. - 2:00 p.m. III. City Manager's Office Presentation & Wrap Up IV. Plan for Retreat II 3 4 5 ~ = -~ - -= -= ~ = ~ -= -~ ~ 3 4 7 12 16 18 19 60 50 40 30 20 10 Case Status for 2007 Investigative Assignments 4'1'<"01>' ~ C>.... Q ~ 4.. ~ 't-,~ ...., Q<".. <"<I\" ~ ~~;t..~ '1'. ,.." ..... "Ip" ~<>o .... "'~ .." ~ '" "" Q' "b- "'..<< q.... ".. lP'.."" "",I' "'<i> ..~'" rP 25 26 29 . DEPARTMENT OF -- FINANCIAL SERVICES Presentation to City Commission 2008 Departmental Service Objectives and Challenges By E. Barrell (Barry) Atwood. Sr., CPA Director of Flnance February 1, 2008 : Today's AlJenda [JI . . Provide an overview of our mission __ and the resources we provide to deliver our services t1\ ~ · Look at o~r 2008 objectives by )}( J"\.. each service area 4 · Conclude with a review of the top ~ 5 challenges that we face in 2008 2/1/2008 o.partmentofFtn.ncial Service& Mission Statement What Do We Do? . Safeguard City assets 11 . Maximize efficient use of resources . Maintain strong financial condition . Ensure funds available to serve staff who serve citizens . Provide enhanced efficiencies and greater financial accountability 2/1/ZOOS ~tQf finar'Kial s.rvicea 1 $1.4+M Budget Resources to Provide Financial Services . General Fund . . . $ 1,112,100 Personnel Services (17) . $ 64,000 Operating Expenses . Warehouse Fund 296,300 Personnel Services (5) 21,100 Operating Expenses 6,000 Capital Equipment La. .$ ~.$ .$ 2/1/2008 DepartrMnt of financial Servtc. 22 Team Members . Delivering Financial Services 2/1/ ZOO8 o.p.rtment: of PlRlIncial 5erVic:e. 2008 Objectives & Services Payroll, Payables & Disbursing .. Exploring the automation of employee I!II'! time records eliminating manual entry ~. Providing direct payment capability to . vendors eliminating check processing ! . Updating policies and procedures - . Employee reimbursements . Payroll deductions 2/1/2008 [)epM'tm8ntoffinanc:ia'ServI~ 2 2008 Objectives&. Services Purchasing ~ . E-mailing purchase orders to l:.!. vendors to expedite the process li . Obtaining the best price vs. lowest ft' . Updating policies s.. procedures i · Addressing challenging ~ bids/proposals (i.e., towing, · . landscaping) ,- 2/1/2008 o.p.rtrnMt of Financial SelYtc. 2008 Objectives&. Services Warehouse d · Increasing productivity .. service via " increased computer access . Delivering supplies efficiently _ . Small truck requiring multiple trips . Inability to transfer large items I · Running out of warehouse space . State increased record retention period . Records still received at same rate 2/1/2008 o.partmMt of Financial Services 2008 Objectives&. Services Revenue/Investment Management . . Increasing citizen options to pay Utility bills and other payments to the City ....... Diversifying invesbnent options after ...... withdrawing from State pool 11.1 . Assisting to implement Utility Tax Ordinance a Replacing declining revenue sources III . Property taxes - reduced assessments . utilities - increased water restrictions . Fire I rescue assessment - sunsets 2/1/2008 o.p.rtrnentot Finand" s.rvices 3 2008 Objectives & Services Debt Management 1 . Evaluating and planning the need for future bond issues for capital projects . Long-term vs. current financing . Reduced current revenue available . . Obtaining and managing borrowed funds at the lowest possible total interest cost 2/1/2fJ08 o.partrnent of 'iIYnda' SIlrviou 10 2008 Objectives & Services Budgeting . Assisting to balance services llJ within available financial resources . . Working with departments to . improve CIP project information .. ..' . Providing regular budget status reports for major funds . Revenues by source . Expenditures by department/project 2/1/2008 Department of 'lnllnwlll s.rviou 11 2008 Objectives & Services Financial Reporting . Completing audited financial _ reports ~ . FY 2007 by March 31, 2008 . FY 2008 by December 31, 2008 . Developing current and to-year . financial trend analyses to better communicate the City's financial condition; internally and externally 2/1/2fJ08 _of.........._ 12 4 The Top 5 2008 Challenges #1 - Personnel ..... Replacing 50 years of accounting _ experience (3 positions) that left the City in 2007 . Recruiting professionals with . demonstrated aovernmental budgeting/accounting experience 1Il". Meeting this challenge is critical 1 to meeting other 2008 challenges It. .. ,. 111 . 2/1/2008 oep.rtlMnt of Financial Serv~ 13 The Top 5 2008 Challenges #2 - Revenue Sources Declining annual increase in property values (General Fund) Replacing/ reauthorizing $2.7M fire non-ad valorem special assessment (General/CIP Funds) Replacing impact of increased water restrictions (Utility Funds) 2/1/2008 o.p.rtment of Financial semc- The Top 5 2008 Challenges #3 - Budgeting . Meeting the operating budget challenges in light of - . Demand for lower taxes (Amendment 1) . Desire to increase services . Inflation . Improving capital improvement plan (CIP) information for . Commission decision-making . Sources of financing . financial implementation status 2/1/2008 Department of .I_ncial 5ervic:es 14 15 5 t' . . 1" The Top 5 2008 Challenges #4 -Financial Reporting . Providing regular budget status reports and analyses to - . City Commission I City Manager . Departments Developing 10-year financial trend analyses to better communicate the City's financial condition for . Budgetary decisions . Bond issues 2/1/'- Department of Pinllnd_1 Servica ,. The Top 5 2008 Challenges #5 - Debt-Investment Management . Completing the upcoming bond issue in an efficient" timely manner . Obtaining borrowed funds at the lowest possible total interest cost (TIC) . Selling bonds in the retail market Evaluating and planning the need for future bond issues for capital projects in a consolidated Citywide CIP ...... Diversifying investment options after ... withdrawing from the State pool 2/1/2008 ~tofPlNlnd.IServiCM 17 DEPARTMENT OF FINANCIAL SERVICES We welcome your comments and questions 1 1~_' \ ~ E, 8II/Tf1tt (8IIrry) Alwood. 5r" Finance Director Phone.561-742-6311 Cell - 561-436-3125 Fax .561-742-6316 2/1/%008 o.p.rtment of IIiNlncial s.nri~ 18 6 <<> H~ Resources DeDartment _ _. ~ Welcome! ~ If31/2008 <<> Human Resources Department .. 8\. We are HR 1/31/2008 <<> Human Resources DeDartment HUMAN RESOURCES SERVICE STATEMENT . Treat all customers with the highest level of respect, .Provide excellent real time service to our customers, .Maximize our human capital .Provide high quality, cost effective benefits .Provide timely Public Record responses 1/31/2008 1 <<> Heuman Resources Department .-1. ;;--',- -Sharyn Goebelt, Director -Marylee Coyle, Assistant Director -Brenda Gibbs, Recruitment/Employment Coordinator -~SfienyMilfer, HtimanReSoiJrce5 Analyst -Patricia Sholos, Benefits Administrator -Maibet Rosado, Human Resources Specialist -Dorothy Mack, Administrative Assistant -Pedro Escobar, Administrative Assistant -Shaneice Pruitt, PT Student Clerk 1/31/2008 <<> H!uma~n Resources Department RECRUITMENT -Recruiting -Advertising, -Applicant screening and testing. -Interviewing process and selection, -Background checks, -Processing new employees, 1/31/2008 . <<> 'Human Resources Department BENEFITS ADMINISTRATION -Employee and retiree health and welfare plans to include medical, dental, vision, life and long-term disability, and various supplemental plans (AFLAC) -Health and wellness programs and events -New hire orientations, 1/31/2008 2 <<> ~uman Resources Department EMPLOYEE/LABOR RELATIONS -Negotiation of collective bargaining agreements, -Employee Discipline including grievances, -Arbitration. -Conduct Human Resources investigations, -Policy development and administration, 1/31/2008 . <<> Heuman Resources DeDartment RECORDS ADMINISTRATION -Maintain personnel file data, -Respond to public records requests, -Complete employment verifications. 1/31/2008 . <<> Human Resources DeDartment ORG4NI74TTnN4. . DEVELOPMENT/TRAINING -Develop training curriculum to meet training needs and budgetary constraints, -Maintain all training records, -Administer the Tuition Reimbursement Assistance Program, 1/31/2008 3 <D Human Resources Department ":::ll OTHER HUMAN RESOURCES FUNCTIONS -Respond to EEOC Oaims, ~.coardinateFederal Family and Medical Leave Act (FMLA) program, -Coordinate the annual performance evaluation procesS. -Maintain City job descriptions and Pay Plan, -Respond to Unemployment Oaims, -Participate in Salary Surveys; . conduct analysis as required, 1/31{2008 10 <D !:!rman Resources Department II nnn M~jor Opportunities and Challenges 1/31/2008 11 <D Human Resources Departm!llnt . TechnolOGY I Automation of H.R. -Implementation of H,T,E, Software for more effiCient H,R., PfQCe.s5es, -On-line applications, -Applicant tracking, .Metrics i,e, cost to hire and turnover rate, ." ~- .-.-. ~ 1/31/2008 12 4 .<!:> Human Resources DeDartment . ,Labor. Relations Negotiations SettIenlent W<th Ronda Public Sefvoces Umon Blue CClIliJr Workers ~ exptre:l9(3fJj07 1AfF Loc;aIl891, Inbel'nmor-.I Assoctabon e4 Fi~ 10/1,'05 - 9/30108 Aoricbo PublIC Ser.oK:e$ Umon White Collar Wor1r.eI"$ elfpres 9/30/09 P8A 3 Y~r Agreemet'lt 10/1107 -- 9/30/10 Labor Management Committees Ongoing Grievances & Arbitration Possible.Ieduction lo.workforce.due to pending potential tax cut implementations 1/31/2008 13 <!:> Hcum~n Resources DeDartment EmDlovee Benefits ~., .".v, ,( ! . " .-.. I-I Rising Cost of Health Care Employee Wellness .. f~~~ \~~' Itl'l'i=\ ,. 1{31{2008 14 <!:> Human Resources DeDartment.. Policv DeveloDment Personnel Policy Manual (?PM) and City's Pay Plan reqUIre updating. 1{31/2oo8 15 5 ~ Human Resources Department -. NIMS Compliant by October 2008 SuccessiOn Planning Training Needs Analysis Curriculum Trainers' qualifications, availability and cost 1/31/2008 16 6