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R97-154RESOLUTION NO. R97-/,~r~ A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF BOYNTON BEACH, FLORIDA, AUTHORIZING AND DIRECTING THE MAYOR AND CITY CLERK TO EXECUTE AN AGREEMENT FOR THE .PURCHASE, INSTALLATION, AND MAINTENANCE OF GMS WINDOWS 95 SOFTWARE BETWEEN THE CITY OF BOYNTON BEACH AND GOLF MANAGEMENT SYSTEMS, INC.; AND PROVIDING AN EFFECTIVE DATE. WHEREAS, the City of Boynton Beach Municipal Golf Course is upgrading the software utilized at the Golf Course from a DOS-based system to a Windows-based system, for purposes of efficiency and greater compatibility with software utilized throughout the City; and WHEREAS, at the August 19, 1997, City Commission Meeting, the City Commission authorized the purchase the software, and the accompanying installation, training and maintenance services from Golf Management, Inc.; and WHEREAS, Golf Management, Inc. and the City of Boynton Beach must execute a Purchase Agreement prior to installation of the GMS Windows 95 Software at the Municipal Golf Course; and WHEREAS, the City Commission has determined that it is in the best interests of 'the residents of the City for the City to enter into a purchase agreement with Golf Management Systems, Inc. for the purchase of GMS Windows 95 software and installation, training and maintenance services. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF BOYNTON BEACH, FLORIDA, THAT: Section 1. The City Commission of the City of Boynton Beach, Florida does hereby authorize and direct the Mayor and City Clerk to execute a Purchase Agreement between the City of Boynton Beach and Golf Management Systems, Inc. for the purchase of GMS Windows 95 Software, as well as installation, training and maintenance services, a copy of said agreement is attached hereto as Exhibit "A." Section 2. This Resolution shall become effective immediately upon passage. PASSED AND ADOPTED this ,/~ day of September, 1997. CITY OF BEA~ ;H, FLORIDA Mayor ATTEST: wp~es~g.~ents\Golf Nla~ ~m~t ~tems Vi Mayor missi°oJ~r Golf Management Systems, Inc. ANNUAL SOFTWARE SUPPORT & LICENSE AGREEMENT GOLF MANAGEMENT SYSTEMS software is licensexl to Customers only on the condition that the Customer agrees to the terms set forth in this Agreement. This Support and License Agreement applies to Golf Management Systemq and Great Plains Software, software only. PARTIES: This Agreement to license GMS soRware is between: Name Golf Management Systems, Ina Address 12 DeAngelo Drive Bedford, MA 01730 Phone # (617) 275-2320 Fax # (617) 2754918 (herein referred to as "GMS"), and BoFnton Beach Municipal Golf Course Address 8020 Jog Road Boynton Beach, FL 33437 Phone # 561~969-2002 (herein referred to as "Custom~'). Initials Buyer Recitals GOLF MANAGEMENT SYSTEMS, Inc. is the licenser of certain computer software (the "Software") to which Customer desires to obtain a license on the terms and conditions contained harem. In addition to the License Agreement described herein, Customer desires cer- tain maintenance services described herein from Goff Management Systems to support the Software on a year to year basis. A~reement SOFTWARE DESCRIPTION: Point of Sale / Inventory Managemem / Credit Book / Gdt Certificate / Handicap Management TOTAL YEARLY CltARGE $1495.00 YEARS IN INITIAL TERM: 1 (Self Renewing; Year after Year) BEGINNING DATE: October I 1, 1997 ENDING DATE: September 30, 1998 Normal Support day be~n.q at 8:30 A. lV[ local time. Normal Support day ends at 5:30 P.M. local time. (Monday through Sunday) Beeper support (Our staff attends to voice mail support line), 24 hours/day, 7 days a week Additional on-site services at hourly fee of: $105.00. Initials ~ GMS Initials Buyer TERMS OF THE AGREEMENT: This Agreement and Customer's obligation to pay shall commence upon installation and shall remain in force for the Soft- ware shown herein for 12 full calendar months. If the term commences on a day other than the first day of a calendar month, then Customer shall pay, upon the commencement date of the term, a pro rata portion of the fixed mount do- scribed herein, Prorated on a per diem basis, and the Agr~ment shall com- mence upon the first day of the calendar month next following the date of commencement here of. Prior to the termination date, and Providing Customer is not in default, GMS grants Customer an option to extend the primary period of this Agreement for additional and successive 1 year terms, at the then pre- vailing rotes, under the same terms and conditions as set forth herein, ff the re- newal is not accepted by the Customer and payment not received prior to the renewal date, this Agreement will have expired and no further support will be given to Customer. Each succeeding support year shall commence on January 1st. The Agreement will automatically be renewed unless a letter requesting termination of the Agreement is received by GMS within 90 days prior to the termination date. ff Customer elects not to renew and then decides to renew at a later date within the I year renewal period, the renewal period will be that pe- riod originally offered to the Customer. The annual mount will be invoiced and is payable in advance. On following years, the:annual amount will invoieed on Septeml~ 15th, and due upon re- ceipt. Inthe second year of the contract, a prorated amount will be invoiced for the period of months in the first year of the contract. (i.e.. If installation is done in first week of June, and:the annual charge is $1000.00 annually, the second yem would be a six month invoice or $500.00.) The third year would be the full annual amount of $1000.00. Notwithstanding anything herein to the conWary, the parties agree that mainte- nance fees charged to the Customer commence commence upon installation. Thereafter the total maintenance fees for the first year of the term of the Agree- merit shall be aS shown on page 1 listed as total yearly charge. Additional serv- ices not cOVered by this agreement will be billed at the rates shown on page 2. This increase ~'nOt exceed 10% per year. SOFTWARE SUPPORT: Sothztare Support is basically any communication be- Srfftware. The term Soflvrare Support as used herein shall only designate the GMS Software ,support services rendered in response to Customer's requests f~or~a~ with ~ normal operation and functioning of the latest released Soliware; such definition shall not include, and Customer shall not be charged for any software support services rendered by GMS arising out of any failure of the software to perform as warranted herein or any error in the software documentation. Initials ~GMS Initials Buyer Software support shall include the foilowine: 1) Visits by the Customer to GMS facilities. 2) Special efforts conducted by GMS personnel at Represent- ing Resellers facilities resolving the customer's request. 3) Phone communications by GMS either voice or modem. Requirements of phone support: Prior to calling GMS, the Customer is requested to have completed the following: a) Activated the gateway with a 28,800 Baud or faster modem by otherwise using communication software provided by GMS. b) Secured a phone so tho~_ the operator of the computer may commurdmte the nature of the problem to GMS c) Secured a reference manual and Ibc, ate appropriate section. d) Operated computer to the point of f~ure if possible. Customer shall be entitled to receive unlimited support each month. CaMS will support the Sof~ware as indicated on page two, East Coast Time. Customer agrees that at least one person at all times will be trained in DOS and/or Win- {tows 95 and be on-site. Additional on- site support rendered directly by GMS will billed by GMS at the rote of $105.00 per hour. COMPATIBILITY TO GREAT PLAINS SOFTWARE (Gl>S): GMS will maintain compatibility to GPS's latest software release only. Therefore cus- tomer agrees to purchase and convert to GPS's latest version whenever it is needed to maintain compatibility, ff applicable. OWNERSHIP: GMS retains full ownership of the software. In the event of any unauthorized useof the sofavare GMS reserves the right to repossess the software and terminate this agreement. TERMINATION: GMS may terminate it's obligations required under this Agreement regarding maintenance of the Software upon 30 days' prior written notice of default to Customer, provided such default has not been cured within such 30 day perio~L Customer may terminate this Agreemellt as respects lla~in- tenance obligations upon 30 days' prior notice of GMS's default, provided such default has not been cured within a reasonable period not to exceed 30 days, or upon 30 days' notice prior to the end of the applicable term of this Agreement. As respects the software license contained herein, this license is perpetual. Initials MS Initials Buyer LICENSE: GMS hereby grants to Customer a non-exclusive, license m use and reproduce for backup ~s only, the Sot~are delivered COPYRIGHT NOTICES AND LEGENDS: The Software is copyrighted by Goff Management Systems, Inc. The Customer agrees not to remove any copy- right notices or any confidential or proprietary legends from any software COPIES OF SOFTWARE: The Customer may not copy, in whole or in part, the GMS programs, documentation, or related materials provided by GMS in magnetic, machine readable or printed form. RESTRICTIONS ON USE: This Agreement authorizes the Customer to use the GMS programs in machine readable form only on the computer network system designated elsewhere in this Agreement. A separate Agreemem is re- quired for each system on which the Software is to be us ecl The Customer may not use the Sol.are or any part thereof on any equipment other'than the desig- nated computer system. Neither the license granted under this Support Agree- ment nor the Software to which it applies may be assigned, licensed, subleased or otherwise transferred by the Customer. NONDISCLOSURE: The Customer agrees not to provide, disclose or other- wise make available any of the Software to any person other than the Customer or its employees for purposes necessary to the Customer's use of the GMS Soft- ware as authorized herein. The CuStomer further agrees that all copies of Soft- ware will be strictly safeguarded against disclosure to or use by persons not authorized by GMS to use such Software and that the Customer will use best ef- forts to take such steps as are necessary to ensure that the provisions of this Agreement are not violated by any ,employee of the Customer. The Customer recognizes that any unauthorized copying or disclosure of the Software will cause great damage to GMS and ~ this damage may greatly exceed the leas- ing fee paid by the Customer and that injunctive relief may be appropriate to prevent such unauthorized copying or disclosure. SOFTWARE MAINTENANCE SERVICES: The moi~ntenance and support services ~ herevdth shall include the services required in the "SOFT- WARE SUPPORT' section, and .shall also include GMS' best efforts to the use of the c~msed by newest version of each is release& If t Agreement, twenty percent of the second, and five errors appearing through ~e liable for any program errors of the Softwa~kstomer receive the after such newer version to purchase a Software Maintenance ~imy ~ the software at the rate of the first year, fifteen percent the Initials Buyer WARRANTY AND LIMIT OF LIABILITY: GMS warrants that the Software shall perform according to the Software manuals. Except as stated above, GMS disclaims any and all warranties of merchant ability and fimess for a particular use. In no event shall GM be liable for any indirect, consequential, or special damages in connection with or arising out of the existence, furnishin~ failure to furnish, or use of the Software and/or related material and/or device. SEVERABILITY OF PROVISIONS: If any portion or provision of this Agree- ment is held invalid or unenforceable by any court or law or equity, such provi- sion shall not invalidate or make inapplicable the other provisions of this Agreement. COPYRIGHT INDEMNITY: GMS represents and warrants that it has. suffi- ciera right, title, and interest in the Software to enter into this Agreement, that the Software does not infringe on any US. copyright, and that the Software does not violate the trade secret rights or other proprietary rights of any third party. ACCEPTANCE: Having the appropriate authority to act on behalf of the "Customer", my signa- ture thereunder signifies that the Customer agrees to the terms and conditions of the GMS Support and License Agreement as set forth herein and enclose payment as specified in this Agreement. Acceptance of this Agreement will entitle the Customer to the latest released version of the Software. CLIENT NAME: ADDRESS: Boynton Beach Municipal Golf Course 8020 Jog Road Boynton Beach, FL 33437 TITLE: ,'/~/,~,q~ FOR ; CITY AT~CR~ ~Y ACCEPT~[: Gol~agement Systems, Inc. Daniel R. Sharry~ Vice Pr~esi~iSales & MarketiTg' ~' PURCHASE AGREEMENT Golf Management Systems, Inc. 12 DeAngelo Drive Bedford, MA 01730 Phone: 617-275-2320 Fax: 617-275-4918 Boynton Beach Municipal Golf Course 8020 Jog Road Boynton Beach, FL 33437 Phone: 561-969-2002 Agr~ent Products & Servic.~s Training & Installation Manufacturer's Warranty Product Quality Warranty Pre & Post Installation Servic~ Desodptions Telephone & Remote Dial-Up Support GMS Respons~ilities ~ROM : Panasonic FAX SYSTEM PHONE NO. : Aug. 07 i997 10:35AM P2 Boynton Beach Municipal Golf Course 8020 Jog Road Boynton Beach, FL 33437 July 9, 1997 GMS WindowsgSSoftware: Pre Shop Olx~fior~ (tnclu~) Point of Sale Inventory Control Cr~t ~k O~ ~e T~ ~e ~o~ M~s~ ~e hmlud~l Annual Support (Include~ 24 Hour, 7 da), a week telephone & modem support ph~ yearly upgrade) Total Plus shipping and applicable ~,l~ tax $1,495.00 ~,.u~mdlza~a~i_~ Bfl led _Ct~l Hardwat~ & 8ot~tre - 4 Houra ( F. atin~t~) File Conversion / Data Input - quoted per indiv',~_._~l r~lU~ Point of Sale- 8 Hours ( Estimate ) Handicap Mana~ - 4 Hours ( E,~imatv ) APG C~h Di~twer Star SP 300 Rec~ Prier lC Verify Credit Card Verification Single User Mu~l User $6~0.00 AGREEMENT Goff Course agrees to purchase and Golf Management Systems (GMS) agrees to sell the products and services listed in the "Products & Services" section of this agreement according to the terms and conditions contained herein: 1. GMS agrees to deliver to Golf Course the products and services listed in the "Products and Services" section of this agreement in accordance with the schedule listed in '`Training and Instailotion Schedule" section of this agreement. 2. Goff Course agrees to compensate GMS at thc rote of $I05/hr for time spent in the rendering of on-site support and service beyond the hours listed for training and installation in the "Training & Installation" section of this agreement. GMS will invoice goff course and goff course agrees to pay within ten (10) days of receipt of invoice. 3. Attachments that are part of this agreement: "Products & Services" "Training & Installation Schedule" 4. Buyer a~ees to pay GMS in the followin~ increments: ~ · ~ nereent (50%) of Software,, Hatltware arid Annual Support - · Balance of Sofiware~ Hardware, Anm~d Support~ Installation and Trainin~ due upon delivery and instaflation. ACCEPTED Golf Management Systems, Inc. 12 DeAngelo Drive Signature T ' Boynton Beach Municipal Golf Course 8020 Jog Road Boynton Beach, FL 33437 Signature Title Date Initials TRAINING & INSTALLATION Installation: October 1, 1997 Training: At golf course Point of Sale / Inventory Control / Credit Book / Gift Certificate / Membership Database / Handicap Management TRAINING - System Overview · Structures · Security · Menus · Utilities · Setting up Pro Shop inventory · Setting up Pro Shop services · Addin~o: changing, deleting items · Pro shop trainin~ transactions · Printing standard reports: history, usage · End-of-day procedures · Closing a period: month end, year end · What ifs (minor problem solving) · Creating custom reports TRAINING = Handicap Management · Steup- players, courses · Data t Score entries · Reports / Score cards / Cart signs MANUFACTURER'S WARRANTY Includes: All Products listed in the "Products & Services" seetion of this agreement are warrantable by the manufacturer. GMS agrees to honor all warranties to the ext~t stated by the manufacturer for a Reseller. This warranty is a 1 year :return tn depot warranty except where covered by the Product Quality Warranty. On-site service for product warranties beyond or excluding GMS' product Quality Warranty will be charged at the rate stated in the attached proposal for installations and training. GMS will not be responsible for delays by the manufacturer or service organization in the repair or replacement of cmntxments under warranty. GMS is not finandalty liable for loss of data, loss of information, or downtime in the event of product failure. QUALITY WARRANTY Includes: Free return to depot wananty repair work and/or exchange service for defective products listed in the "Products and Services" section of this agreement if.' the products are installed by a representative of GMS and the product is deemed defective, by a representative of GMS, as a result of normal use, and such defect appears within 30 bus/ness days of installation_ PRE & POST INSTALLATION CONSULTING Includes: Pre-Installation within one week of the accoptance of the agreement, a complete installation plan is developed including specific cabling and site requirements and a description of the installation process. Membership profile and inventory file creation responsibilities, as well as on-site staff participation will be determined. This priori planning also provides an oppommity to re~mma and clarify the fnn~tionality of the hardware and software on the system. Golf Management Systems will also confillll the dat~ folr installation and training and responsible f~ ~11 implementation limeta~es. Includes: One week after installation, the system is evaluated by the client who provides feedlmc~ regarding the quality and quantity ~f services, the performance of the system and its components, Unresolved issues or problems ff any, are discussed, documented, and a dated plan for resolution is agreed SERVICE DESCRIPTIONS Additional on-site support is an ongoing service that includes: trouble shooting, complete system failure/recovery assistance, training additional personnel, and the labor revolved with swapping out defective components. This service is charged at prevailing rates. TELEPHONE & REMOTE DIAL-UP SUPPORT (PLEASE READ CAREFULL Y) Includes: Telephone trouble shooting and support which may be completed via telephone. Includes: Remote dial-up via the latest version of PC Anywhere, by which GMS will log-in to a workstation and trouble shoot problems. GMS requires that a copy of the PC Anywhere software and a modem with minim~ 28.8 BPS be connected to a personal computer on the system duhng on-line Telephone and remote dial-up support will be offered daring GMS' normal business hours. GMS/BUYER RESPONSIBILITIES GMS recommends that you have at least 50 megabytes of disk space free at all times. GMS is not responsible for data lost from runnino out of disk space, user error, or from conflict with other DOi~Windows based proRrams and/or utilities, This contract confirms that the buyer understands that Golf Management System is a turnkey system, meaning that ~mr system shouM contain only Golf Management Systems'golf softmare. Any other sofcceare may be added only by notifying GMS and getting the proper authorization. Buyer underslhands that we do tu~ eamnm~ ~a~ att pre-raffled per/phera/s (pr/~ers, compmers, so~,,are, et~ I will operate on the ne~mtt we install. Buyer understands that the support indicated in the contract is only valid ffyou abide by the following: make daily baclmps, have fifty m~egabytes of fr~ space on your hard drive, and ~nly approved sofm~are on your system. GMSt~ ~J Initials Buyer Initials