R97-151RESOLUTION NO. R97-/.~"
A RESOLUTION OF THE CITY COMMISSION OF THE
CITY OF BOYNTON BEACH, FLORIDA, APPROVING
THE REVISED JOB DESCRIPTION FOR ACTION
CENTER TECHNICIAN, SAID POSITION IS
CURRENTLY FUNDED IN THE 1996/97 BUDGET; AND
PROVIDING AN EFFECTIVE DATE.
WHEREAS, on August 5, 1997, the City Commission adopted and approved
the newly created job position, Action Center Technician, as a substitute for the
Clerk III position in the City Manager's Office; and
WHEREAS, city staff has further reviewed the job description and determined
that the position requires additional qualifications and education/job-related
experience requiring an amendment to the job description; and
WHEREAS, the City Commission, upon recommendation of staff, hereby
approves the revised job description for Action Center Technician, said position s
currently being funded in the 1996/97 budget; and
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COMMISSION OF
THE CITY OF BOYNTON BEACH, FLORIDA, THAT:
Section 1. The City Commission of the City of Boynton Beach, Florida
does hereby approve the revised job description for Action Center Technician, said
position is currently being funded in the 1996/97 budget, and which description is
attached hereto as Exhibit "A".
Section2. This Resolution shall become effective immediately upon
passage.
PASSED AND ADOPTED this /'~;
CITY OF
day of September, 1997.
:LORIDA
Vice
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ACTION CENTER TECHNICIAN
(CONTRACTUAL)
NATURE OF WORK
This is responsible and varied clerical work in the City Manager's Office.
Employee is expected to use independent judgement in solving problems in
accordance with established departmental practices and procedures. Work of
the employee in this class is performed under the general supervision of the
Action Center Coordinator or designee.
TASK STATEMENTS
Note: These examples are intended only as illustrations of the various types of
clerical work performed in this class. The omission of specific statements of
duties does not exclude them from this position if the work is similar, related or a
logical assignment to the department function.
Welcomes all visitors to the City Manager's office in a courteous and professional
manner.
Works independently and exercises excellent analytical skills.
Serves as secretarial support to members of the City Commission as needed.
Answers telephone, records messages, relays routine information to callers,
records and forwards all citizen inquires/complaints to appropriate department for
action and follow-up.
Interprets and explains policy and operating procedures to city personnel and the
public.
Schedules appointments and meetings, contacting all participants and conferring
with supervisor for approval of arrangements.
Edits and proofreads: records, reports, business correspondence, tables, vouchers,
statements, etc., for neatness, accuracy, and detail.
Listens, understands, and processes information that is being conveyed.
Provides cledcal support to the City Manager's staff.
Establishes and maintains an effective working relationship with other employees,
supervisors, and departments/agencies; creates a positive and profesSional
impression in dealing with the public.
ACTION CENTER TECHNICIAN
Works effectively under pressure conditions such as heavy workloads or deadline
situations; productivity remains consistent with given conditions; errors do not
become more frequent.
Uses basic office equipment (computer, typewriter, copier, calculator, FAX, etc.)
following proper operative procedures; inspects equipment replaces, schedules
service or reports failure can make minor adjustments i.e.: change ribbons, toner,
etc.
Demonstrates both effective written and oral communication skills; clearly conveys
ideas and information in a written and oral format.
Files and retrieves files/records/materials in appropriate location; organizes,
reviews and updates records/files to maintain proper documentation.
Keeps appropriate personnel abreast of current information, events, etc.
Makes copies of documents and distributes to appropriate persons in timely
manner.
Accomplishes work without close supervision; completes work assignments within
established deadlines.
EDUCATION AND JOB RELATED EXPERIENCE:
A.A. degree with emphasis on Business, Customer Relations, Marketing, or Public
Administration. Experience with Microsoft Office Products, Office 97 is preferred.
Must be computer literate and have a minimum of two (2) years job related
experience or any equivalent combination that meet the following minimum abilities:
Minimum Reasoning ability usually associated with this classification:
Ability to apply commonsense understanding to carry out instructions furnished in
written, oral, or diagrammatic form; to deal with problems involving several concrete
variables in or from standardized situations.
Minimum Math ability usually associated with this classification:
Ability to add, subtract, multiply, and divide all units of measure; to perform the four
operations with like or common decimal fractions; to compute ratio, rate, and
percent; to perform arithmetic operations involving all American monetary units.
ACTION CENTER TECHNICIAN
Minimum Language ability usually associated with this classification:
Read: Ability to read a variety of novels, magazines, atlases, and encyclopedias; to
read safety rules, instructions in the use and maintenance of office equipment, and
methods and procedures in mechanical drawing and layout work.
Write: Ability to write reports and essays with proper format, punctuation, spelling,
and grammar, using all parts of speech.
Speak: Ability to speak before others with poise, voice control, and confidence,
using correct English and well-modulated voice.
TRAINING:
Amount of training, either on-the-job or formal education, usually associated with
this occupation in addition to the Reasoning, math and Language abilities detailed
above:
Over 6 months up to and including 1 year.
PHYSICAL DEMANDS
Degree of Physical Demands (Strength) usually associated with this classification:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible
amount of force frequently or constantly to lift, carry, push, pull, or otherwise move
objects, including the human body. Sedentary work involves sitting most of the
time, but may involve walking or standing for bdef pedods of time.
This position at times may require walking, sitting, or standing to a significant
degree.
Type of Physical Demands usually associated with this classification:
Reaching, Handling, Fingering, Feeling: (Reaching - Extending the hand(s) and
arm(s) in any direction). (Handling Seizing, holding, grasping, turning, or
otherwise working with hand or hands (fingering not involved)). (Fingering -
Picking, pinching, or otherwise working with fingers primarily (rather than with whole
hand or arm as in handling)). (Feeling - Perceiving attributes of objects such as