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Agenda 06-28-17City of Boynton Beach BOYNTON BEACH CITY LIBRARY 208 S. Seacrest Blvd. Boynton Beach, FL 33435 LIBRARY ADVISORY BOARD AGENDA Date: June 28, 2017 Location/Time: Library — Conference Room A, 1St Floor, 6:00 P.M. Call to Order Approval of Minutes — May 24, 2017 III. Correspondence and Communications IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) V. Chair's Report VI, Unfinished Business: Board By -Laws — Updated, need signatures Required Ethics Training Career Online High School (CONS) Update VII. New Business: Summer Reading Club VIII. Library Director's Report/Statistics Monthly Report for May 2017 News/Media Coverage IX. Announcements Next Library Board Meeting — July 26, 2017 at 6:00pm Budget Hearings — Monday, July 17, 2017 @spm, Tuesday, July 18, 2017 @10am, and Wednesday, July 19, 2017 @2pm (if necessary)to be held in the Library Program Room X. Adjournment NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND, FOR SUCH PURPOSE, HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED. (F.S. 286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561) 742-6060 OR (TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. MINUTES OF THE LIBRARY ADVISORY BOARD MEETING HELD AT THE BOYNTON BEACH CITY LIBRARY, CONFERENCE ROOM A 208 S. SEACREST BOULEVARD, ON WEDNESDAY, MAY 24,2017,: P.M. PRESENT: Deborah Hoban, Chair Dr. Stephanie Hayden Christopher Montague Tracy Tebow Robert Welter ABSENT: Kimberly Bain, Alternate Roger Zona, Alternate Craig Clark, Library Director A4 -Watts, Assistant Library Director Jeannie Taylor, Division Head Librarian I. Call to Order - Introduce Kimberly Bain and Roger Zona, Alternate Board Members Chair Hoban called the meeting to order at 4:10 p.m. Mr. Clark noted Robert Zona was not present and Library staff had been unsuccessful in their attempts to contact Kimberly Bain, Mr. Zona had been present at the last meeting, but there was no quorum. Self -introductions were made with the above members noted as present. II. Approval of minutes: October 26, 2016 Motion Mr. Montague moved to approve the minutes as written. Dr. Hayden seconded the motion that unanimously passed. December 7, 2016 - No meeting took place. January 25, 2017 Motion Mr. Montague moved to approve. Dr. Hayden seconded the motion that unanimously passed. Meeting Minutes Library Advisory Board Boynton each, Florida May 24, 2017 Ill. Correspondence and Communications. Mr. Clark had not received any correspondence or communications. Mr. Montague had emailed Mr. Clark updating him on Mr. Welter's address and tried to remind the members to think of new meeting times to ensure they will have a quorum. IV. Public Audience (Individual Speakers will be limited to three-minute presentations.) None. V. Chairs Report - None VI. Unfinished Business: • Discuss possible new time for Library Advisory Board Meetings The members reviewed their schedules to determine a different time to hold the Library Advisory Board meetings. Mr. Clark explained changing the time will require an amendment to the By-laws which details the date and time of the meetings. The day will remain the same, the fourth Wednesday of every month and after further brief discussion; there was agreement to meet at 6 p.m. Chair Hoban requested a motion to change the meeting time to 6 p.m. every fourth Wednesday of the month. Motion Mr. Montague so moved. Mr. Welter seconded the motion that unanimously passed. It was noted the next meeting will be June 28tr at 6 p.m. Mr. Clark advised he would be out of state, but Ms. Watts would handle the meeting for him. A question was posed if attendance is still taken when there is no quorum and if it counts as an absence and learned it did. • Career Online High School Ms. Taylor announced the program awarded nine scholarships: one student graduated, another will graduate in the next week and three other students made it to the program's halfway mark. He noted funding from the State for the scholarships has ended this year. Mr. Clark pointed out the State budget has been forwarded to the Governor and if the Governor does not veto this line item, the program will again be funded at $750,000 next year. If vetoed, the program will end and new scholarship applicants will be turned away. Participants in the current program will be able to finish the program as the scholarships were already awarded. Dr. Hayden inquired if Boynton Beach is the only library in Palm Beach County that has the program and learned it was. Boca Raton will go online if it is funded in July. The Broward County Library system is involved in the 2 Meeting Minutes Library Advisory Board Boynton each, Florida May 24, 2017 program, but the Palm Beach County Library System was not at the moment. Boynton Beach has the only City Library in Palm Beach County. City libraries in Broward County, such as Oakland Park are involved in the program as is N. Miami Beach. Mr. Clark advised it is a great program. Oakland Park has 10 students enrolled and Broward County likely has hundreds because they have a 49 -branch system library. Mr. Welter inquired what would occur after students graduate from the program and learned one Boynton Beach participant signed up for college classes. The upcoming graduate is planning to go to college as well. Ms. Taylor hoped to recognize the student at a City Commission meeting. She explained staff started the program with only five scholarships to see what was involved and how difficult it would be to administer. The program will provide a fully accredited high school diploma as opposed to a GED. It has been very successful. VII. New Business: • Adult Computer Classes. Ms. Taylor distributed the schedule for the June computer classes and commented there is a lot of interest in basic computer classes. The iPad classes are popular and staff limits the class size to five people as the students all have their own devices. The Intermediate Word class was just introduced and students are starting to ask for more. The Library also started offering Excel classes. Attendance has been good and as soon as the flyer and the dates are issued, individuals sign up. It was noted persons 18 years old and older are considered adults. The two instructors are temporary City employees that go through the same screening process as regular employees and are paid a flat rate. Mr. Clark explained the Library has not had this program in a while. In the past, it was managed by a former employee who volunteered his time to teach the classes, so there was never really a formai program. The courses are part of the Library's plan to improve services to the public. Ms. Taylor is managing the new program and advised the public loves the classes. Ms. Taylor explained each class member is surveyed for preferences for potential new classes. Staff also provides members with information on all the course work they have online that can be used as a follow up to the class. Mr. Montague suggested a Macintosh (Mac) class as many people were having difficulty and many appointment -based businesses use the program for scheduling or salon type work. Mr. Clark explained he could ask if the instructors have experience with Mac computers and noted the Library has a few Macintosh laptops and iMacs. Dr. Hayden suggested polling patrons or using social media to learn their preferences. Website design was also suggested; however, Mr. Clark recommended staying on the basic side of classes. It was noted there are lots of resources and self -learning materials for patrons to learn website design once they get the basics. 3 Meeting Minutes Library Advisory Board Boynton a h, Florida May 24, 2017 Library courses are usually offered in the mornings, from 9 a.m. to 11 a.m. There was agreement the Library would try to offer a Saturday or an evening class to see what kind of response is received. Mr. Clark explained classes are usually taken by senior citizens, but the last Word class offered had a much younger demographic. Ms. Taylor advised students taking English as a Second Language also take computer classes. Ms. Watts explained they offered upper teens and adults combined classes a few years ago, but the pace and speed of learning was different and it did not work. Additionally, evening classes would not be attended by senior citizens and Ms. Watts was unsure youth would as well. Mr. Welter commented there is a trend at libraries and civic institutions to add informational classes for senior citizens and suggested timing a class for a targeted audience. Working within a civic/cultural institute, they program more for groups, have senior program activities, teens and young adults. Ms. Taylor explained the Library is offering a new First Time Homebuyer Course and was reviewing the curriculum. Mr. Clark agreed to try to offer a course in Mac. ® Florida Library Association - 2017 Legislative Issues Mr. Clark explained he is a member of the Florida Library Association Legislative Committee which puts a platform together every year and has its own lobbyist to lobby for the Association's interests. He gave an update as follows: State Aid to Public Libraries is due for an $800,000 increase. This year, the Library received about $71,000 as part of its State Aid allotment. The increase would result in receiving another $5,000 to $10,000 next year. Public Library Construction Grants were zeroed out. The State House was going to approve all 15 grants. The Senate pulled two of them and would approve 13, and at the last minute, they were cut. Mr. Clark explained years ago, Boynton Beach had applied for this grant and received $500,000 to expand the Library. There are five other Multi -Type Library Cooperatives in the State. The City Library is a member of the Southeast Florida Library Information Network (SEFLI N) which provides a lot of cooperative programing and a lot of training for staff. The Library pays a membership fee each year and Mr. Clark is a member of that Board. He announced SEFLIN will be funded $2 million dollars, which is the usual funding. The Smart Horizon Career Online High School was due to be funded $750,000 unless vetoed by the Governor. • State of Federal Library Funding/IMLS Mr. Clark explained the State Library of Florida was moved under the Governor in 1996 under the Secretary of State. The entire department is funded by the Library Services 4 Meeting Minutes Library Advisory Board Boynton each, Florida May 24, 2017 and Technology Act (LSTA) which are federal funds that trickle down to the states from the Institute of Museum and Library Services (IMLS) which is a federal department under the President. IMLS funding is in place this year. Mr. Clark has been forwarding legislative information to the members if they wish to participate and advocate for these funds. Mr. Welter commented both US Representatives Rubio and Nelson have not indicated what side of the issue they are on. There is an opportunity to lobby in support of funding. Mr. Clark explained if no State or Federal Library/IMLS funding is approved in the next year's budget, the State may have to fund the Library which could result in the State Aid being reduced and disappearing. This coming year there will be LSTA funding and Mr. Clark explained the City is applying for an LSTA grant to digitize the Lake Worth Herald from 1912 to 1970 at a cost of about $50,000. Mr. Clark sits on the LSTA Advisory Panel that recommends funding to the Secretary of State, and will recuse himself from voting on the City's application. Mr. Clark got involved with LSTA because libraries in South Florida were not receiving any LSTA funding. Mr. Clark explained funding is a big issue and if IMLS is not funded next year, the Library would not be able to apply for federal grant dollars. If State Aid is cut, it will have a direct impact on the Library. The Library has a rolling four-year plan to replace 110 computers and the Library would not be able to replace computers very often. Each year some of the computers need to be replaced. Mr. Clark planned to purchase 41 computers this year, and then 20 to 25 computers each year for three years, then repeat the cycle. Staff always replaces the most computers the first year of the four year cycle since the Library was fully operational in 2009. Mr. Welter asked what other sources fund the Library and learned the majority of the funding comes from the City's General Fund, but each year they receive about $71,000 from the State. The Friends of the Library raise about $34,000 which is discretionary. The Library gives them a budget request and they approve or deny it in April for the following fiscal year. The Friends of the Library pay for all the Library programing, specifically youth and teens, some adult programming such as the adult reading club, prizes, and for the paid programming. The quilters also raise money for the Library. Mr. Welter queried how the Town Square Development would impact the Library. Mr. Clark explained it would depend on the final plans for the new City Hall. He thought services would improve and expand and hoped more funding would come with the development. Dr. Hayden thought Library parking would be impacted. Mr. Clark explained charrettes will be held in the future for the new Town Square area. A plan has not yet been approved. Mr. Montague inquired how the Library computer technology is managed and thought swapping computer parts may be more economical than total computer replacement. Mr. Clark explained Library computers are managed in-house, and cheaper is not always better. The Library has a four-year plan and extended warranties. When four 5 Meeting Minutes Library Advisory Board Boynton Beach, Florida May 24, 2017 years are up, the warranties expire. This year, staff decided not to buy monitors. The Library has three Information Technology Technicians. Two technicians help the public. The City IT manages the phone systems and Library IT manages the Library site and computers which are all the public computers. The City manages the Library's eight computers used by staff. They are two separate systems that cannot be comingled. • 2017-2018 Library Budget Request Mr. Clark explained the Schoolhouse Children's Museum budget is part of the Library's budget and the City supports the Museum by $259,971. The request for the Library budget was $2,298,792 which was a 2% increase from the prior year. He noted the Library budget was flat for many years. When the Library was expanded, six new full- time positions were supposed to be added. Mr. Clark hired three IT positions and then the recession hit and he gave up five full-time positions. Mr. Clark requested a $10,000 increase in the book line item noting the Library received an increase of $10,000 the year before; however, he pointed out buying power is much less due to expenses and having to outsource some items. He explained many of the books, library materials, DVDs and books on CD come shelf -ready. They used to have staff people process them, and some employees still process some of the books, but the buying power diminished to 2006 levels. Mr. Clark had also again requested a digital librarian position and had been asking for one for five years in a row. He requested an upgrade for an Administrative Assistant position, which did not involve a monetary increase, only a grade increase. Contractual services had a larger increase. Mr. Clark advised each AmeriCorp member cost $6,000 a year and Mr. Clark had been paying them from the donation account. The City is required to pay $6,000 to the Literacy Coalition per full-time volunteer which usually covers their health insurance. Mr. Clark was trying to include the expense in the general fund. Mr. Montague commented the Library is not open six days a week and closing Fridays and Sundays throws him off. He inquired why not ask for funds to be open six days. Mr. Clark explained during the recession, City Hall used a four-day work week. The Library was open six days and had to drop one day. When City Hall returned to the five-day work week, the Library did not get the day back. Mr. Montague thought there had to be a way for the CRA to fund the Library and commented the Library is in the CRA District and the Library helps low-income people make a better life which eliminates slum and blight. He noted the Delray Beach CRA funds the Delray Beach Library. Additionally with the increase from new development, Library Services needs to increase commensurately. Mr. Clark advised he needs at least 2.5 more employees which would cost $160,000. Mr. Welter inquired if they could lobby for changes with the increase in capacity. He noted the City wants a lively City center and one way to accomplish that is to have the Library open on all days. He also would like to see how the Board could lobby on the local, state and federal levels and suggested going to City Commission meetings to see why it could not be funded. Mr. Clark explained a citizen asked him what he could do to FV Meeting Minutes Library Advisory Board Boynton each; Florida May 24, 2017 INSIONNOMENEW be a voice for the Library. Mr. Clark explained anyone from the public can attend the budget hearings or any City Commission meeting during public comment and speak to the Commissioners. Discussion followed libraries were looking at the possibility of government funding being pulled. Development in the community would add to tax revenues and will impact the Library's physical location. Mr. Welter asked what increases would result and if there would be an investment in the Library. Mr. Clark hoped so. Staff has ideas to create a makers space and improve economic development. Discussions are ongoing and appear to be supported. Mr. Montague suggested attending City Commission meetings and emailing Commissioners in support of the Library and thought the Board should have a unified voice. He also noted a new building is required to provide public art and the Library will be at the epicenter of the Town Square. Mr. Clark reminded the members about the Sunshine Law and advised Advisory Board meetings is the forum to discuss issues. It was noted the next City Commission meeting will be held on May 30tH (Dr. Hayden left the meeting at 5:09 p.m.) The members discussed and supported expanding Library Services and having as robust a Library as possible. Mr. Montague thought there was a lot of room for development subsidies and dialogue ensued about a tax on new construction or impact fees. Mr. Welter had mentioned broadening the Wi-Fi as everyone knows they can access information from the Library. The Library is a place for free public information. Mr. Clark explained he would do what he could. ® Library Director's report/statistic The members reviewed the report compared to the same month the year before. Mr. Clark explained electronic books were increasing and print books were decreasing. The same amount of people were attending the Library. Staff issued a "Push Alert" for the Library Advisory Board on Facebook, for the Library Career Online High School and staff was working on archive activities and the LSTA grant. The AmeriCorp members are phenomenal. There are about 25 adult students a day taking ESOL classes comprised of Haitian Americans, eastern Europeans, and a larger component of Spanish speakers. There will be about 4,500 sessions with AmeriCorp volunteers and staff applied for three more AmeriCorp volunteers to begin in September. The Library started using a collection agency in 2012 and submitted $165,000 worth of library accounts and received a 58% return. The Library uses emails and no fines, but if a patron loses a book they are charged. Library cards expire every two years and staff updates patrons' physical and email addresses. Mr. Welton had seen A Day of Forgiveness to forgive library fines. Mr. Clark explained November is Food for Fines. One food item will reduce the fine by $1 and the food is donated to the Community Caring Center. Patrons 18 and under can read their fines off at a rate of 10 cents a 7 Meeting Minutes Library Advisory Board Boynton Beach, Florida May 24, 2017 page. For some libraries, Amnesty Days may be their only option, but most materials are usually returned. • News/media - None. IX. Announcements • Next Library Board Meeting The next board meeting is June 28th at 6 p.m. Mr. Clark will amend the by-laws and submit them to the City Clerk after the proper signatures are obtained. Chair Hoban requested the members attend the budget workshop in City Commission Chambers. Mr. Montague asked what the turn -around time to be appointed was and learned June 20th was the next available meeting to be appointed if an application was submitted this week. Applications could be submitted online. Mr. Welter asked about the purpose of the Advisory Board aside from advocacy. Mr. Clark explained the Board speaks for the public and citizens about library services, making suggestions for improvements. Ms. Tebow takes Library Calendars and distributes them in the community. Mr. Clark explained his goals are to improve services and he advocates for the Board and serves on State Committees to increase funding. Ms. Taylor noted the Library is an anchor in the community which other organizations, such as the Mental Health Committee, could use. Ms. Taylor served on the Library Board for 11 years before becoming an employee and there were times she attended City Commission meetings and advocated for the Library and funding. Mr. Montague explained Facebook Live is being used to broadcast events. Unlike other posts, it notifies everyone who likes your page and is easy to implement. Mr. Clark thought it could be discussed in the future. • Public Input Budget Workshop, Tuesday, May 30, 2017, at 6:30 p.m. City Commission Chambers X. Adjournment Motion There being no further business to discuss, Mr. Montague moved to adjourn. Ms. Tebow seconded the motion that unanimously passed. The meeting was adjourned at 5:50 p.m. &Ltkv)J'rgJ__d,hAAkJ Catherine Cherry Minutes Specialist 0 Article I Membership In accordance with City Ordinance (Sec. 2-31), the Library Advisory Board of the Boynton Beach City Library shall consist of seven (7) members appointed by City Commission for three year terms. Article II Officers Section 1. Officers of the Board shall be a chairperson, a Co -chairperson, a Secretary and a Treasurer. The Library Director shall serve as Treasurer and shall have no vote. Section 2. The Officers, except the Treasurer, shall be elected at the organizational meeting each year. Vacancies in office shall be filled by the City Commission. Section 3. The duties of the officers shall be such as by custom and law and the rules of this Board usually devolve upon such officers in accordance with their titles. Article III Meetings Section 1. The Library Board shall meet on the fourth Wednesday of each month at 6:00 pm in the Library. The January meeting shall be the organizational meeting. Section 2. Special meetings may be called by the Chairperson, the Co -Chairperson, the Library Director, or upon the written request of three (3) members, for the transaction of business as stated in the call. Notice stating the time and place of any special meeting and the purpose for which called shall be given each member of the Board at least 24 hours in advance of such meeting. Section 3. A quorum for the transaction of business shall consist of four (4) Board members. Section 4. The order of business shall be: Call to Order Approval of Minutes Correspondence and Communications Chair/Committee Reports Unfinished Business New Business Library Director's Report Statistics Announcements Adjournment Section 5. Robert's Rules of Order (newly revised edition) shall govern the parliamentary procedure of the Board. Article VI Committees Special committees for the study of specific problems for special projects may be appointed by the Chairperson, with the approval of the Board, to serve until the final report of the work for which they were appointed has been filed. Article V Library Director The Library Director shall be considered the executive officer of the Board and shall have sole charge of the administration of the Library under the direction and review of the Board, and under the supervision and control of the City Manager and the City Commission. The Library Director shall be held responsible for the care of the buildings and equipment, for the employment and the care of the buildings and equipment, for the employment and direction of staff, for the setting of the Library's rules and regulations, for the efficiency of the Library's service to the public and for the operation of the Library under the financial conditions set forth in the annual budget. The Library Director shall attend all Board meetings. Article VI Amendments These By -Laws may be amended at any regular meeting of the Board with a quorum present, by majority vote of the Board. Adopted: January 25, 1978 Revised: February 27, 1991 Revised: December 5, 2007 Revised: May 24, 2017 Chairperson: _ Co -Chairperson: Secretary: Library Director: Board Members: UNIQUE MANAGEMENT SERVICES, INC Page 1 of 1 UNIQUE MANAGEMENT SERVICES, INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT 1311113901= Accounts Submitted: Total number of accounts submitted for collection Bankruptcies: Total number of accounts in bankruptcy. Incorrect Addresses: Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite some time so this number is very dynamic. Patron Disputes/Suspends: Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements, mistakes, etc. Accounts in Process: Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies, Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. # of Accounts Activated: Total number of accounts that have responded in some way to reduce their balance. They could have returned material, made a payment or a combination of both. % of Accounts Activated: Percentage of processed accounts that have responded in some way (# of Accounts Activated divided by Accounts in Process). This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted: Total dollar amount due from all accounts submitted for collection. Dollars in Bankruptcy: Total dollar amount due from all accounts in bankruptcy. Dollars in Skips: Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute: Total dollar amount for all accounts that have been disputed.. Dollars in Process: Total dollar amount for all accounts being processed. This number is equal to the Dollars Submitted minus Dollars in Bankruptcy, Dollars in Skips, and Dollars in Dispute, as well as the dollar amount due for all suspended and closed accounts (not detailed on this report). Its purpose is to show the total dollar amount actually being worked. Total Activated: Total original amount due by all Accounts Activated. The difference between this number and the sum of Dollars Received, Material Returned, and Dollars Waived is the remaining balance due by all Accounts Activated. % of Dollars Activated: Percentage of processed dollars that have been activated (Total Activated divided by Dollars in Process). Right Column Dollars Received: Actual money recovered as reported by the Library. Material Returned: Actual value of material returned as valued and reported by the Library. Dollars Waived: Actual dollars waived by the Library as reported by the Library.. https:Hweb.unique-mgmt.com/help_files/summary.asp 3/6/2017 UNIQUE MANAGEMENT SERVICES, INC. CREATED: 05/31/2012._7:47 PM JWB ACCOUNT STATUS REPORT PAGE: 608 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 208 S SEACREST BLVD BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 05/31/2017 ALL AMOUNTS LISTED Accounts Submitted 2,063 Dollars Submitted 166,451.53 Dollars Received 18,452.42 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 35,060.15 Incorrect Addresses 378 Dollars in Skiptracing 23,314.48 Dollars Waived 9,615.98 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 1,684 Dollars in Process 135,272.25 # of Accounts Activated 968 Total Activated 79,118.47 of Accounts Activated 57.48% F of Dollars Activated 58.49 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT MAY 2017 Administrative Services/Public Relations Library Director attended SEFLIN, SEFLIN Spring Membership, two COHS interviews, Municipal Library Directors, Florida Library Association Conference (Orlando), State Library Update, Museum Board and the monthly meetings. Watched a LLAMA webinar. Worked on an LSTA grant. Admin. Asst. attended the Chamber Ambassador meetings, one ribbon cutting and volunteered at the Boynton Beach Food, Wine and Beer Festival. Library is collecting notes written to soldiers. Friends volunteered 397 hours during the month of May. Library hosted the following meetings/programs: Public Art, Historic Preservation, Boynton Beach Honor Guard, Connect to Greatness, SEIU, three Alzheimer's Association, five Toastmasters, Museum Board, Sister Cities, Mental Health Initiative and AmeriCorps. Customer Services Statistics *Includes ILS, eBooks, Freegal, Gale LegalForms and Zinio checkouts. All count as adult. Sunshine and Onecard Cards: 131 issued in previous years, 14 this year = 145 Current Month Same Month Previous Year Percentage { Change Customer Visits 21,387 20,346 +5.1% Circulation* (total) 14,096 16,120 -12.6% Adult 8,458 9,744 -13.2% Young Adult 659 930 -29.1% Juvenile 3,633 4,291 -15.3% Circ (from ILS System) 12,750 14,965 i -14.8% E -Books — Overdrive (incl.w/total) 780 ! 652 +19.6% Freegal Downloads 443 505 -12.3% Gale Legal Database 38 - - Zinio Downloads 123 88 +39.8% Audiovisual (incl.w/Adult #) 4,487 5,424 -17.35 Selfcheck 304 344 -11.6% Onecard Cards 0 1 - *Includes ILS, eBooks, Freegal, Gale LegalForms and Zinio checkouts. All count as adult. Sunshine and Onecard Cards: 131 issued in previous years, 14 this year = 145 Public Computer Usage Statistics Adult Computer use = 2,789 Youth/Teen Computer use = 1,798 Wi-Fi Connections: 7,201 Virtual Zone = Users: 124 Hours: 256 Computer Usage total = 4,559 uses for the month of May Number of days open = 22. Average Time = 60 minutes per session. One year ago = 4,868. 6% decrease in computer usage. Collection Management Discarded Items = 284 Items Added to Collection = 1346 Public Computer Training Classes Class Attendees 2 - Introduction to Email 2 2 — Computer Basics 4 2 — Microsoft Word Beginner 4 1 — iPads 2 Social Media Ese uels Lo ins 8 Facebook Followers 144 Facebook New Followers 3 Facebook Page engaged Users 35 Free al Songs Streamed 2,103 Learning Express Sessions 42 Learning Express Job Career Sessions 13 Transparent Language Users 13 Transparent Language Sessions 58 Twitter Followers 57 Twitter New Followers -1 Twitter Impressions 662 Library Statistics / Databases Current Month Same Month Previous Year Percentage Change Free al Music Streaming 2,103 2,209 -5% Patrons 42 36 +17% ALLDATA Car Repairs) Articles 67 75 -11% Boynton I i bra ry.org Sessions 5,082 5,131 -1% Users 1,916 1 2,161 -11% Page Views 12,970 1 15,067 -14% Adult Services Number of adult programs: 7 Attendance at adult programs: 67 Adult Outreach: Programs: 0 Attendance: 0 Youth/Teen Services Number of Teen programs: 12 Attendance at Teen programs: 170 Teen Outreach Programs: 0 Attendance: 0 Number of Children's programs: 18 Attendance at Children's programs: 363 Children's Outreach Programs: 0 Attendance: 0 Virtual Zone: Attendance: 124 Hours: 256 Archives Activities • Worked with Anne to prepare the LSTA grant for submittal to the State Library. Responded to the State Library's comments. Prepared and distributed letters of support. Rewrote submittal to incorporate all comments made by State Library, director, and staff. Submitted LSTA grant proposal. • Continued to work with intern Kayleigh Howald on sorting the Boynton Beach Historical Society collection. • Worked with Diana to sort and file several boxes of news clippings saved by the Boynton Beach Historical Society. Clippings were filed in the vertical files, in collections, and with the clippings saved by the library and stored in the room behind reference. Diana also worked on re -housing Esther Orr's scrapbooks. • Attended SFA Annual Meeting where I presented a joint paper about writing an emergency plan for the BBCL archives. Became president of Society of Florida Archivists (SFA) for next year. AmeriCorps Report: ADULTS Beginner ESOL Class: Monday—Thursday, 9:00-10:15 am Classes held: 17 Number of Students: 17 4 students (10%) attended only one class 9 students (25%) attended two or three classes 5 students (14%) attended four to seven classes 6 students (16%) attended eight to twelve classes 9 students (25%) attended twelve to sixteen classes 4 students (10%) attended sixteen to seventeen classes 30 of the students (81%) attend both this class and the Advanced Beginner ESOL class. Two students had perfect attendance from the start of the month. Another student had perfect attendance from the first day they joined our class. Two students only missed one class the entire month. This month we continued working on ordering food at restaurants, including the differences in ordering from a sit down restaurant and a fast food restaurant. We worked on the formal request of "can," as well as talking about things that we can and cannot do. The can unit in our book is followed by the "have to" unit, describing things that we must do. We put these together to form an apology: "sorry, I can't do that, I have to do this." We also talked about telling time, and how to incorporate in, on, at, for, from, and since when discussing time and time periods. Toward the end of the year I introduced the students to the future tense with the term "going to," and that is where we were left this month. We are the first All --Star Book 2 textbook and the accompanying workbook, as well as the Side by Side volume 1 book and accompanying workbook. We are also using the Oxford Picture Dictionaries as an accessory. This was a more subdue month for English classes (subdued compared to last month!). We are on track to finish the first Side by Side series by the end of our time together, which will leave a good place for the teacher next year. I have started to prepare the students for the coming summer months by giving them online resources to use either at home or at the library. Advanced Beginner Class: Monday, Tuesday, Thursday, 10:30--11:45 am Classes held: 12 Number of Students: 16 15 students (37%) attended only one class 05 students (13%) attended two to three classes 07 students (16%) attended four to six classes 08 students (20%) attended seven to ten classes 06 students (14%) attended eleven to twelve classes 30 of the students (73%) attended both this class and the Beginner ESOL class. Two students had perfect attendance this month, with four others missing one class. This month we continued to talk about the past continuous tense, which I had noticed students try to use (incorrectly) to talk about past activities. We continued to discuss the topic of "while" and the past continuous tense. We did a review class, where we reviewed everything that we have talked about the entire year. This was very successful and I could tell that a lot of students were really quick with their memory recall. We moved along to the Perfect Tense and the Preterit, which was the final piece of the puzzle for many of my students. Something I noticed when we were working on the past tense of certain words, like sing, many students always jumped to the preterit, instead of the past. So putting it all together I think really helped them to connect with what they had learned years ago. We have been using the second books in the Side by Side and All Star series and the Future Book 3 and Workbook 3. Private Tutoring Five students have received one on one tutoring or help this month. I currently one student working toward his GED, one student working toward her citizenship, a student working toward her TABE test, a student working on math skills and a student working on vocabulary. All together, there were twenty one individual meetings and a total of 22 hours have been spent on one on one tutoring. Noticeable gains have been made by my student who is working toward her TABE test. Things are really starting to make since and once she figures out a problem she is able to do similar problems with complete success. We spend 30 minutes on the math portion of the test, and thirty minutes on the language portion. My citizenship student is working really hard at the civics and writing portion of the test. She is able to answer all of them correctly, but still struggles with the writing portion. Coincidentally, her mom is a student in my Beginner English class, and she constantly tells me that her mom is always glowing when she comes home after class and that she is really happy to be with me. .•fir ff-�'�1, Overall, 78 individual students attended ESOL classes in May (48 individual students if you take out the students who attend more than one class). It has calmed down quite a bit from the attendance numbers that we saw last month. My beginner class is starting to learn about stuff that we learned about in my Advanced Beginner class at the beginning of the year, which is a challenge because I try to keep things new and interesting for the students who have been in both classes since the beginning. I find that I am struggling with some of my students, however. I have a mother who started to come with her son to class. This is nothing new, I have another student who brings her daughter to class, but that student is very engaged in class and her daughter is well mannered. The student who brings her son, however, does not participate in class and cannot keep her son under control. She used to stay for bother classes, but by the time the second class starts the children are cranky and ready for a nap. The student with her daughter is very respectful, when the girls starts to get cranky the mother takes her home. However, the other mother lets the child alone, and he runs around the room, throwing things and is a huge distraction. Yesterday I gave the ultimatum that children are not allowed in the Advanced Beginner Class. I know that comes as a blow to the mother with a daughter, because she participates and really wants to be there, but I cannot think of any other way to handle the situation since I have not had a "no kids" policy since the beginning of the year, which is completely my fault, but to my defense it was not a problem until this month. I will see if the student with the son returns. I know that a lot of her classmates have been talking to her and almost yelling at her, so I am honestly unsure if she will continue in class. Number of Students: 62 Number of 30 -minute Sessions: 290 Number of Hours: 145 Average Number of Sessions per Child: 4.68 Average Number of Hours per Child: 2.33 Totals for 2016 - 2017 Students: 208 30 Minute Sessions: 3164 Hours: 1581 Average Sessions per Child: 15.21 Average Number of Hours per Child: 7.60 In the month of May, I began to see the improvements in the children's performance. I try to get them interested in a certain game or task and I incorporate the lessons they need to practice, in those. I was very proud to see our learners improve their reading skills and increase reading levels. Some also told us their FSA score, along with their parents; both wearing very happy smiles. I have gotten to know these kids and their difficulties, and having the chance to see how far they have come is amazing. Since FSA testing has been completed for the year, we were able to work on any subject children picked for the day. They played games which involved mental math and quick reasoning, as well as creativity. They loved putting words together to make silly sentences. We created equations using a dice game, and deciphered connect -the -dot sheets that went up to 300. TEEN HOMEWORK HELP Here at the Teen homework help area I was able to assist a number of students with their end of semester projects and papers. I was happy to see the students that I've worked with all year come to me and report that they'd passed their end of year exams and were ready for summer! There are a handful of students here that would come in and request material for next years grade level, wanting to get a head start. A number of students expressed their gratitude for the HW help program, stating that they credited BBCL with their ability to perform above their expectations this school year, and that they hope they can continue to come to the teen HW help room for tutoring and support. No Filter on Monday evenings has continued to draw 7-10 teens per session. The conversations are lively, with the initial topic often being a catalyst for discussion of off shooting conversations that I hadn't expected during my planning, such is life. One Monday evening I began the discussion with a TED talk on pro -active body language in an interview or the workplace, I was drawing connections to how the kids can be active listeners in the classroom. By the end of the session we were talking about posture and non-verbal communication in friendly relationships and dating. The students are quick to take up a topic or concept and apply it to their own lives in ways that I don't expect!