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Agenda 02-28-18 sr' ofi ck 3 City of Boynton Beach BOYNTON BEACH CITY LIBRARY 208 S. Seacrest Blvd. Boynton Beach, FL 33435 LIBRARY ADVISORY BOARD AGENDA Date: February 28, 2018 Location/Time: Library— Conference Room A, 1st Floor, 6:00 P.M. I. Call to Order II. Approval of Minutes—January 24, 2018 III. Correspondence and Communications IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) V. Chair's Report VI. Unfinished Business: Adult Reading Club Career Online High School (COHS) Update AmeriCorps Program Update Library Construction Update VII. New Business: New Borrowing Policy Recommendation VIII. Library Director's Report/Statistics Monthly Report for January 2018 News/Media Coverage IX. Announcements Next Library Board Meeting — March 28, 2018 @ 6 p.m. X. Adjournment NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND, FOR SUCH PURPOSE, HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED. (F.S. 286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561)742-6060 OR (TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. ,1 BOYNTON BEACH CITY LIBRARY wP Your Lifelong Learning Center FEE POLICY Fees are charged for each borrowed item for each overdue day including Sundays and holidays since other customers have been denied access to these materials. Items returned in the bookdrop, after business hours, are processed as returned the next business day. Number Allowed Loan Period Renewals Overdue Fees per Patron in Days (If not on hold) per Day New Books 5 14 1 .15 Books (only 3/subject) 30 14 6 .15 New Audiobooks 2 14 1 .50 Audiobooks 5 14 2 .50 CDs 5 7 2 .50 New DVDs 2 7 1 1 .00 DVDs 5 7 2 1 .00 Magazines 5 14 2 .10 Revised: 2017.07.19 ----,1 Boynton Beach City Library 1 Renew your Library materials on-line at: www.boyntonlibrary.org _1 Tel: 561.742.6390 _,; or by phone at 561.742.6390 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT JANUARY 2018 Administrative Services/Public Relations Library Director attended CIP, Library Aide Interviews, Schoolhouse Children's Museum Board, Read Together Palm Beach County, ECLC, Library Website, Library Advisory Board, SEFLIN Executive Board, Friends Board of Directors and the monthly meetings. Library is collecting notes written to soldiers. Friends volunteered 402 hours during the month of January. Library hosted the following meetings/programs: American Flag Etiquette Class, Friends Board, Schoolhouse Children's Museum Board, Sister Cities, Mental Health Initiative, Education & Youth Advisory Board, five Toastmasters and AmeriCorps. Customer Services Statistics Current Same Month Percentage Month Previous Year Change Customer Visits 20257 22530 -10% Circulation* (total) 14914 18304 -19% Adult 10256 11792 -13% Young Adult 504 946 -47% Juvenile 2891 4228 -32% Circ (from ILS System) 13651 16966 -20% E-Books* —Overdrive 645 673 -4% (incl.w/total) Eaudio Circulation 81 * Freegal Downloads* 419 515 -19% Gale Legal Database 7 44 -84% Zinio Downloads* 111 106 +5% Audiovisual 4275 5648 -25% (incl.w/Adult #) Selfcheck 200 507 -61% Onecard Cards 0 1 - Current Users 15159 10526 +44% New Users Created 278 368 -24% *Includes ILS, eBooks, Freegal, Gale LegalForms and Zinio checkouts. All count as adult. Sunshine and Onecard Cards: 152 issued in previous years, 2 this year = 154 Public Computer Usage Statistics ` Adult Computer use = 2930 Youth/Teen Computer use = 1850 Wi-Fi Connections: 5926 Virtual Zone = Users: 31 Hours: 62 Computer Usage total = 4780 uses for the month of January Number of days open = 21. Average Time = 60 minutes per session. One year ago = 4805. 5% decrease in computer usage. Collection Management Discarded Items = 1500 Items Added to Collection = 828 Public Computer Training Classes No classes in January. Classes will resume in February. 1633 item records were removed from the database. These included withdrawn items that previously had unpaid bills, and items missing over 5 years. Library Statistics/Databases Current Same Month Percentage Month Previous Year Change Freegal Music Streaming 1,939 1,919 +1% Patrons 29 39 -26% ALLDATA (Car Repairs) Articles 84 100 -16% Boyntonlibrary.org Sessions 4,675 5,638 -17% Users 1,946 2,302 -15% Page Views 12,962 15,426 -16% Social Media Esequels logins 11 Facebook"followers" (likes) 201 Facebook new followers (likes) 1 Facebook page engaged users 27 Freegal Songs Streamed 1939 Learning Express Sessions 20 Learning Express Job Career sessions 11 Transp language users 9 Transp language sessions 51 Twitter Followers 72 Twitter New Followers 0 Twitter Impressions 2500 AllData (stats gathered in OCT) Boyntonlibrary.org sessions 4675 Boyntonlibrary.org pageviews 12962 • Adult Services Number of adult programs: 16 Attendance at adult programs: 266 Adult Outreach: Programs: 0 Attendance: 0 Youth/Teen Services Number of Teen programs: 1. Attendance at Teen programs: 20 Teen Outreach Programs: 0 Attendance: 0 Number of Children's programs: 11 Attendance at Children's programs: 152 Children's Outreach Programs: 0 Attendance: 0 Virtual Zone: Attendance: 31 Hours: 62 Archives Activities • Worked with Diana Dennis to complete documenting the last of Esther Orr's photograph albums prior to rehousing them. Started documenting 15 photograph albums and rehousing the photos that depict the Boynton Beach Elementary School in the 1970s and 1980s. This project is expected to take several months to complete. • Worked with intern Kayleigh Howald to process the Boynton High School collection. We are also going through backlogged materials to see if there is High School material to add to the collection. • Continued sorting the old Deeds of Gift (pre-2013) to determine what sorts of transfers might be necessary to clarify that the Library owns the items. Completed seven new transfers for the Boynton Cultural Centre board to sign. Went through the entire accession log and confirmed existence of all paperwork for each accession. Noted locations of all items (where we could find them) and noted missing items. Did the same for Boynton Beach Historical Society accession from 2016. Accessioned items with pre-2013 Deeds of Gift given to the BBCL. • Started working on 2018 LSTA Grant application. Spoke with Colleen at Northern Micrographics for pricing on remaining newspapers to be scanned. Emailed Vicki and spoke to the Lake Worth Herald about the possibility for contributing matching funds for the second phase (both will get back to me). • Applied for the SEFLIN Breakthrough Award for the Lake Worth Herald Digitization Project (1912- 1970), requesting funding for one of the servers that is not covered by the LSTA funding. • Had two patrons researching in the archives: one using the Boynton Woman's Club collection and one using a local history reference book. AmeriCorps Report: ADULTS ESOL Classes: Beginner Class The Beginner ESOL class was held from 9:OOam-10:15am from Monday thru Thursday. 14 total classes were held throughout this month. 218 seats were occupied throughout the 14 classes. The average amount of students in class was 15. The largest class size this month was 23 students. 35 individual students signed up for this class, and all 35 actually attended classes at least once: -7 students (20%) attended only one class -4 student (11%) attended two or three classes -7 students (20%) attended four to six classes -10 students (29%) attended seven to ten classes -7 students (20%) attended eleven or more students One (1) student in Beginner's class had perfect attendance this month. 13 students (37%) attended both this class and the Advanced Beginner ESOL class. This month we continued to focus on grammar. We targeted the Wh/ questions (who, what, when, where, why, how) and spend a great amount of time on opposites. They had a hard time understanding the words. They had an amazing time going over the 'what, who, when, where, why, how' question. They felt prepare to go out and carry conversations with their family and other people that may come across their paths. We have been using the Side by Side Textbook 1 and the accompanying workbook, as well as the Word by Word Basic textbook. We are also using the Oxford Picture Dictionaries as an accessory. Overall, this was a jovial month for our Beginner's ESOL class. My students are always ready to learn yet again. They practice every day as well as open to new ideas and concepts. The amount of commitment level for learning in the class, as well as outside the classroom is still going strong. We still have a couple students that have trouble focusing in class, but it is all doable, especially when it comes to the advance students who attend this class. Attendance is still rocky, but they are still showing up to class. Advanced Beginner The Advanced Beginner ESOL class was held from 10:30am-11:45am from Monday thru Thursday. 14 total classes were held throughout this month. 90 seats were occupied throughout the 14 classes. The average class size was 6, although we did have as many as 10 students in class all at once. 17 individual students signed up for this class, and all 17 attended classes at least once: -2 students (12%) attended only one class -6 students (35%) attended two to three classes -4 students (24%) attended four to six classes -1 student (6%) attended seven to nine classes -4 students (24%) attended ten or more classes None of the students had perfect attendance this month. 13 students (76%) attended both this class and the Beginner's ESOL class. This month we continued to work on grammar and conversation yet again, as this is to help in the preparation of speaking without fear. We spend the entire month working on comparative, superlatives and possessive pronouns. We also had to tap into understanding suffixes and what to end on at the end of words. We learned how to expressed opinions on different topics all the while giving constructive advice to each other. Conversation is greatly encourage in class to help other peers train their ears with the English language (some students have heavier accents then others, while some speak faster than others). We are using two textbooks. We have been using the Side by Side 2 textbook and its accompanying workbook. Practice Makes Pen`ect: English Conversation is the other book that we are using to construct spontaneous conversational skills. We are also using the Oxford Picture Dictionaries as an accessory. • ' This class' attendance fluctuates as more students obtain full-time jobs. But the great thing about this fluctuation is that as students miss class due to their job schedule, new students arrives weekly to learn. Private Tutoring Five (5) students signed up for private tutoring and all received one on one tutoring or help this month. All the five students received help in grammar. Four received assistance in grammar and pronunciation. One of the students, due to the work conflict, cannot make it to class hours, so she received help on Basic English lesson that is being taught in class. Overview Overall, 50 individual students signed up for ESOL and all attended classes in this month of January. The class sizes ascended. The walk-ins were still increasing. January has been the month where I really had to be more serious about technology usage. It has been an ever increasing distraction in both classes, as students are becoming more aware of'Google' and all its many functions. But, even when I am not against technology, I am against the distraction that occurs in class, so I advise them to use their electronics outside of the classroom unless otherwise told to do so. I hope they continue to thrive to do their best as they put their best foot forward. HOMEWORK HELP: # of students: 136 # of scheduled sessions: 218 # of those that showed up as scheduled: # of walk-ins: TEEN HOMEWORK HELP: Eight sessions, 15 hours UNIQUE MANAGEMENT SERVICES, INC Page 1 of 1 UNIQUE MANAGEMENT SERVICES, INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Left Column Accounts Submitted: Total number of accounts submitted for collection. Bankruptcies:Total number of accounts in bankruptcy. Incorrect Addresses: Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite some time so this number is very dynamic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements, mistakes, etc. Accounts in Process: Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies, Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. #of Accounts Activated: Total number of accounts that have responded in some way to reduce their balance. They could have returned material, made a payment or a combination of both. % of Accounts Activated: Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted: Total dollar amount due from all accounts submitted for collection. Dollars in Bankruptcy:Total dollar amount due from all accounts in bankruptcy. Dollars in Skips: Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute: Total dollar amount for all accounts that have been disputed.. Dollars in Process:Total dollar amount for all accounts being processed. This number is equal to the Dollars Submitted minus Dollars in Bankruptcy, Dollars in Skips,and Dollars in Dispute, as well as the dollar amount due for all suspended and closed accounts(not detailed on this report). Its purpose is to show the total dollar amount actually being worked.. Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the sum of Dollars Received, Material Returned, and Dollars Waived is the remaining balance due by all Accounts Activated. % of Dollars Activated: Percentage of processed dollars that have been activated (Total Activated divided by Dollars in Process). Right Column Dollars Received:Actual money recovered as reported by the Library. Material Returned: Actual value of material returned as valued and reported by the Library. Dollars Waived:Actual dollars waived by the Library as reported by the Library. https://web.unique-mgmt.com/help_files/summary.asp 3/6/2017 UNIQUE MANAGEMENT SERVICES,INC. CREATED: 01/_3112018 5:48 PM WB ACCOUNT STATUS REPORT PAGE: 610 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 208 S SEACREST BLVD BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 01/31/2018 ALL AMOUNTS LISTED Accounts Submitted 2,241 Dollars Submitted 180,550.25 Dollars Received 19,980.35 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 39,178.21 Incorrect Addresses 410 Dollars in Skiptracing 24,873.05 Dollars Waived 11,081.00 Patron Disputes/Suspends : 1 Dollars in Dispute 37.00 Accounts in Process 1,830 Dollars in Process 146,379.62 # of Accounts Activated 1,070 Total Activated 88,184.65 % of Accounts Activated 58.47% % of Dollars Activated 60.24% BOYNTON BEACH CITY LIBRARY Your Lifelong Learning Center BORROWING POLICY The Boynton Beach City Library Borrowing Policy was revised March 2018 to enhance your Library experience. A total of 30* Library items may be borrowed at one time, for a longer period of time. Loan periods, renewals and overdue fines vary by item. An unlimited number of holds may be placed on current Library materials and materials on order. Overdue fines are charged for each bor- rowed item for each overdue day including Sundays and holidays since other customers have been denied access to these materials. Items returned in the bookdrop, after business hours, are pro- cessed as returned the next business day. item Number Allowed Loan Period Renewals Overdue Fines per Patron in Days (If not on hold) per Day Books Up to 30* 21 6 .15 DVDs/BIu-ray 7* 14 2 1.00 Audiobooks 5* 21 2 .50 CDs Up to 30* 14 2 .50 Magazines Up to 30* 21 2 .10 *The combined number of borrowed Library items cannot exceed 30 items. Revised: 2018.03.19 Boynton Beach City Library Renew your Library materials on-line at: www.boyntonlibrary.org Tel: 561.742.6390 or by phone at 561.742.6390 Customers are required to present MONDAY to THURSDAY BOYNTON BEACH their Boynton Beach City Library 9:00 am to 8:30 pm CITY LIBRARY card when borrowing materials. You are responsible for all materi- SATURDAY YOUR LIFELONG als borrowed against your card. If LEARNING 9:00 am to 5:00 pm you lose your card, please notify us immediately. A replacement fee Closed Friday & Sunday is charged for a lost library card. Up to 30 items may be borrowed Boynton Beach City Library on your Library card. When items 0-06 208 S. Seacrest Blvd.areposted toyour account, cus- ' . Boynton Beach, FL 33435 it ' li r1 VII I "" tomers are given a due date re- ceipt with a list of the borrowed Tel: 561 .742.6390 l h " PIP1f materials and the return due date _--., Imp- for each item. Fax: 561 .742.6381 get (Your rad Renew your borrowed BORROWING Libraryday Library materials @ www.boyntonlibrary.org POLICY -- Banc ow BEACH an InntAirr 208 S.S,.ACR)sT Btvn. r7 I, Mb L 11 J= RENEWALS Revised: 2018.03.19 & FINES If you require an auxiliary aid or service to i accommodate a disability at a library pro- - gram, please give us seven (7) business days notice so that we can plan ahead to Tel: 561.742.6390 meet your needs. Fax: 561.742.6381 www.boyntonlibrary.org Boynton Beach City Library www.boyntonlibrary.org Tel: 561.742.6390