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Agenda 04-24-19 ...:.. City of Boynton Beach BOYNTON BEACH CITY LIBRARY 115 N. Federal Highway Boynton Beach, FL 33435 LIBRARY ADVISORY BOARD AGENDA Date: April 24, 2019 Location/Time: INTRACOASTAL PARK CLUBHOUSE, 1st FLOOR, 6:00 P.M. I. Call to Order- Board Elections II. Approval of Minutes—October 24, 2018 (Tabled), January 23, 2019 III. Correspondence and Communications IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) V. Chair's Report VI. Unfinished Business: Library Construction Update Career Online High School (CONS) Update Currently Recruiting — Library Page PT, Librarian (Cataloging/Reference), Customer Services, Youth Services VII. New Business: New Staff—Georgen Charnes, Archivist/Librarian &Allison Killip, Marketing &Outreach Manager LSTA Innovation Grant— Internet Hotspots LSTA Grant—Upgrade to RFID Library Budget Request for FY2019-2020 VIII. Library Director's Report/Statistics Monthly Report for January, February & March 2019 News/Media Coverage IX. Announcements Next Library Board Meeting —May 22, 2019 at Intracoastal Park X. Adjournment NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND, FOR SUCH PURPOSE, HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED. (F.S. 286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561)742-6060 OR(TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. I MINUTES OF THE LIBRARY BOARD MEETING HELD ON WEDNESDAY, JANUARY 23, 2019, AT 6:00 P.M. AT THE INTRACOASTAL PARK CLUBHOUSE 2240 N. FEDERAL HIGHWAY, BOYNTON BEACH, FLORIDA PRESENT: Dr. Hayden-Adeyemo Craig Clark, Library Director Deborah Hoban Jeannie Taylor, Assistant Library Director Dr. Bethanie Gomy Robyn Boucard ABSENT: Chris Montague, Chair John Welter, Vice Chair Alice Warren Chris Simon I. Call to Order The meeting was called to order at 6:01 p.m. Dr. Hayden-Adeyamo acted as Chair due to the Chair and Vice Chair being absent. A quorum was present. Mr. Clark requested adding the November and December Monthly Reports. II. Annual Board Elections Approval of Minutes— October 24, 2018 The minutes were tabled. II. Correspondence and Communications Craig Clark, Library Director, received emails from Board Members Chris Simon and Chris Montague indicating they could not attend the meeting. III. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) None V. Chair's Report None. Meeting Minutes Library Advisory Board Boynton Beach, Florida January 23, 2019 Unfinished Business: Assistant Library Director Position Mr. Clark explained Jeannie Taylor is the new Assistant Library Director, which leaves her prior position of Division Head Librarian open. There are some people leaving because there is no room for advancement. They are working with Human Resources to develop a career path for Librarians in the future. It will take several months to develop, but staff can only create the paths when positions are vacant. Development is doing the same thing. Library Construction Update Mr. Clark had Library drawings with him the members viewed. The members were concerned about the decreased square footage of the new Library. There was discussion Ms. Taylor, Mr. Naughton, and the Economic Development Director went to Miami to view an incubator/think tank at one of the Library's there. The members viewed the updated drawings of the first floor and noted the Library takes up a third of the first floor, which housed the Youth, Teen Libraries and the Commission Chambers and restrooms. The nearly soundproof Virtual Zone will be separate from the garage, where it was originally proposed, and it will be similar to the one the Library had for teens. Children and teen After School Homework Help is available and Adult AmeriCorps or ESL has a room to use. Staff used all the wall space for collections and will have a craft and teen after- school room. It was not as big as they had before and the children can use Commission Chambers for story time. There will be youth computers and teens will have laptop cards so they can take the laptops with them. Dr. Hayden questioned the purpose of speaking with the architects who came from New York for the Library. Mr. Clark explained they were discussing the interior design of the Library and not the shape of the building. Staff will have an office/sorting room.The children's staff will assist with check out. Patron self- checkout was encouraged because Library fines could also be paid at the same time. There are multiple entrances to City Hall, but most patrons will enter City Hall from the parking garage. This will provide the Library with a place to display items and with security benefits.The Library will also use the entire second floor and will have security gates,the Customer Service desk and the Friends of the Library store. There is flex space planned and furniture on wheels for pop up programming. The customer service supervisor's office, the IT desk, will be on the second floor as well as 24 fixed computers. Twenty laptop carts will be available for check out. Stacks will separate spaces and light flows through the library. There are study rooms and there will be three larger multi-study rooms. Mr. Clark had hoped for a glass wall and glass doors. The multi-study rooms will have some furniture, allowing them to be used for events. The research desk, storage and restrooms and a new archive storage room are on the second floor. Some areas of the second floor will have quieter areas. The estimated total square footage was 45,000 to 48,000 square feet. The prior library had 68 thousand square feet. The original library 2 a Meeting Minutes Library Advisory Board Boynton Beach, Florida January 23, 2019 in 1980 was 28 thousand square feet and the new addition added 35 thousand square feet. There is technical storage and a breakroom. Career Online High School (CONS) Update Ms. Taylor advised there are seven students in the program and four of them are past the halfway mark. She expected another graduate soon. Ms. Hoban asked if the other student graduate enrolled in college. Mr. Clark explained she received a scholarship and she was the only one who applied for it as there were four graduated. The scholarship was $1,200. She received half of the funds to enroll and if she receives a grade of B or higher, the remaining $600 will be rewarded. Mr. Clark explained the Rotary scholarship was very generous. He and Ms. Taylor helped design the program and it is a nice opportunity for someone just starting. Staff is publicizing the program on social media and there was a lot of interest in January. Currently Recruiting - Library Page PT, Librarian (Cataloging/Reference) Mr. Clark explained they have the Teen Services Librarian Position open. Tomorrow they will have a Library Cataloguing Position Librarian position open, a Division Head Librarian position open and a Librarian Archivist open with the latter position being filled; a conditional offer was accepted by the candidate and a part-time Library Page that is vacant, which was open for quite a long time. A new part-time Library Aid position will begin on Monday. It dawned on Mr. Clark last week, when Andrew Mack was working on a career path for his employees, to do the same. He thought it would provide future employees with a clear path along with expectations about what to do to move towards the new position. VI. New Business: State of FL Depository Library The City Library is now an official State Depository. This means the Library can receive any State documents they need. The State also sent them a very expensive set of State Laws and statutes in print. The Library will receive new ones every year. They are also available electronically. Ms. Taylor announced the State was excited about the new Library because there was no State Depository in this area. The Library is the first Library to have the COHS and State Depository in the county. New Databases: Kanopy & Ancestry.com, Heritage Quest, Fold3 (Military Records) Mr. Clark advised they had the above databases years ago and had to cut them due to the recession. They were then able to restore them. Heritage Quest and Fold3 is old Civil War military records. Kanopy provides online streaming movies. Many of the movies are Indie-type movies; some are independent films, some are newer and older, 3 Meeting Minutes Library Advisory Board Boynton Beach, Florida January 23, 2019 documentaries and all the great courses. Patrons can check out seven movies per person, per month. When a video is checked-out, the patron has 72 hours to watch it before it is no longer available. Staff was trying it to see how it goes. It is free and patrons just need to use their library card for sign in. Pamphlets were available containing information about the programs. Patrons could not use Ancestry.com outside the Library, but Kanopy could be used from home. Library Directors Report Statistics Mr. Clark invited the members to review the statistics and commented they are getting busier now that Snowbirds are here. They had some good busy days with over 500 people a day. Patrons are finding the new temporary location. Mr. Clark explained the Adult Reading Club sign in sheet was available for Board members desiring to participate in the program. The prize was an umbrella, which was lightweight to promote reading and literacy. The item was a goodwill item, paid for by Friends of the Library. Participants could read any book and receive credit, and a book report was not required. Great Decisions was a book discussion club held at the First Presbyterian Church. Ms. Boucard asked about the incorrect addresses the collection company uses and learned the company continuously updates the list and gets the US Mail databases. They skip trace and found someone who changed their address twice in one month. They seek to collect materials. Ms. Hoban asked why fees were waived and learned only staff could waive any fees. They have been doing so since 2011. The goal is to get the materials back. The patron pays the fees to the company in a roundabout way. The Library pays $8.95 to the company and the patron pays $10 to the Library. Monthly Report for October 2018, November and December News/Media Coverage VII. Announcements Next Library Board Meeting — February 27, 2019, at Intracoastal Park Dr. Hayden requested the members make sure they RSVP if they cannot attend the meetings. Mr. Clark invited anyone with questions on the statistics to contact him. The idea this year was to add more online databases and less print materials because of lack of space. The budget had remained the same. Staff is keeping the collection current. Staff will soon start weeding the collection in storage. The shelves in the adult area are full. Mr. Clark thought the new Library would be nice. Ms. Taylor distributed calendars from the State Library. The calendars are very nice and the recipe cards are removable. 4 Meeting Minutes Library Advisory Board Boynton Beach, Florida January 23, 2019 VIII. Adjournment There being no further business to discuss, the meeting was adjourned at 6:44 p.m. atherine Chea cLAkti Minutes Specialist 5 MINUTES OF THE LIBRARY BOARD MEETING HELD ON WEDNESDAY, OCTOBER 24, 2018, AT 6 P.M. AT THE INTRACOASTAL PARK CLUBHOUSE 2240 N. FEDERAL HIGHWAY, BOYNTON BEACH, FLORIDA PRESENT: Chris Montague, Chair Jeannie Taylor, Division Head Librarian Deborah Hoban Chris Simon Stephanie Hayden-Adeyemo Bethanie Gorny, Alternate Robyn Boucard, Alternate ABSENT: John Welter, Vice Chair Alice Warren I. Call to Order Chair Montague called the meeting to order at 6:04 p.m. II. Approval of Minutes—August 22, 2018 & September 26, 2018 Motion Chair Montague moved to approve the August minutes. Ms. Tebo seconded the motion that unanimously passed. Motion Ms. Tebo moved to approve the September minutes. Ms. Boucard seconded the motion that unanimously passed. III. Correspondence and Communications Ms. Taylor received correspondence from Board Member Alice Warren. Ms. Warren is in a rehab facility and would not be able to attend meetings until the end of the year. IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) None. Meeting Minutes Library Advisory Board Boynton Beach, Florida October 24, 2018 V. Chair's Report Chair Montague advised he lives a few blocks from the Library and the demolition of the Library was stunning to watch. (Dr. Hayden Adeyemo arrived at 6:10 p.m.) VI. Unfinished Business: Library Construction Update Chair Montague saw the Library tower was demolished and thought it would remain. He also commented his fiancee is on the Arts Commission. He was aware City Hall and the Library will share the building, but he wanted to ensure administration does not forget the Library Advisory Board. He was disappointed the Arts Commission voted, along with members of the City, to select the public art that will go in front of the Library/City Hall, but there were no Library Board representative present. He the selected piece was boring and thought one of the pieces seemed too childish. He noted the first floor of the building houses the children's section of the Library. He hoped the Board would be included in the loop. (Ms. Gorny arrived at 6:13 p.m.) Dr. Hayden felt like the focus of the public relations tor the City was the City Hall. She did not hear any mention of the Library a few meetings back when she raised the issue. She felt the temporary Library would be the permanent location. He thought maybe they could reach out to the City Manager and invite her to a meeting. In the future, the Board will request they be included when decisions about significant art pieces for the Library are made. Chair Montague requested Mr. Clark be made aware of the Board's sentiments. Dr. Hayden thought the Board should receive notice. She also noted when she receives the minutes via email; the City Commission receives a copy, but not the City Manager. She commented some of the Commissioners are on advisory boards. Ms. Taylor explained there are staff liaisons and not City Commissioners. Additionally, the staff representative/liaisons are not voting members. Dr. Hayden noted the liaisons see Board minutes, which are public. Ms. Taylor commented all the minutes are public and are available on the City's website. Ms. Taylor noted the Library drawings are 60% complete. She noted the plans on the website keep changing so she was not certain what the exterior of the building would look like. The walls are set and Ms. Taylor, Mr. Clark and Mr. Naughton are going to Orlando to have two dedicated days with the architects. The Library architect will join them there to go over the interior of the Library. They will discuss bookshelves, chairs, power, and lights with the architect. Ms. Taylor advised the Library Staff was excited to have time 2 Meeting Minutes Library Advisory Board Boynton Beach, Florida October 24, 2018 with the architect because prior meetings involved all the departments and the Library did not get any special consideration. Mr. Simon asked if the Library had any updates to the design concepts. Ms. Taylor responded they had not. She hoped after the meeting they would have new drawings of the interior to bring to the next meeting. Ms. Boucard noted at the last meeting, there was a trip planned to Miami. Ms. Taylor advised the trip was cancelled due to early voting. They will reschedule after Election Day. Career Online High School (COHS) Update— Rotary Scholarship Ms. Taylor advised the Rotary Club awarded a $1,200 scholarship to a graduate that they had. Mr. Clark gave a nice presentation at the Rotary Club in September. Six hundred dollars is given to the recipient to sign up and pay for a class. When the class is passed, with a grade of B or better, the remaining $600 is distributed. The Rotary is very happy about the scholarship and wants to make it an annual scholarship. There are no new students in the program, and the Library has secured 10 more scholarships. There is a student almost to the end of the prerequisite, but missed the deadline. The student indicated they would start over. AmeriCorps Update Ms. Taylor explained AmeriCorps was going well. The Library has assigned two volunteers for the adult volunteer for ESOL and the After School Homework Help. They did not have a Teen AmeriCorp volunteer this year, but every year, after the first month of the program,there are several AmeriCorp Volunteers working in schools in Palm Beach County who cannot get enough hours. Staff brings them into orientation and speak to them what it would mean if they would come to the Library after they were finished with their school hours to assist with the After School Homework Help program, because the Library has hours until 7 p.m. The volunteers understand they are making a commitment and must agree to a consistent schedule. They also talk to the volunteer about the difference between working with young children and teenagers. They had 15 people attend orientation and 14 volunteers signed up. Half of them will work with the teens. Currently Recruiting —Assistant Library Director, Librarian/Archivist, Library Aide PT, Library Page PT Ms. Taylor advised staff posted the Assistant Library Director position. Staff interviewed a candidate and was waiting on the final offer letter. Staff will post the Librarian/Archivist position next week. Staff will advertise the position in several other formats than the normal recruiting process is for the City. They did post a part time Library Page position. The posting just closed, but staff has not yet received the eligible applicants' applications back yet. Typically, they receive over 100 and staff narrows it down to about 15 and then schedule one interview a week. Staff prefers applicants to have previous experience for the part time page position. A test is given to ensure books are sorted properly as well. 3 Meeting Minutes Library Advisory Board Boynton Beach, Florida October 24, 2018 VII. New Business: Vote to possibly merge the November & December Board Meetings to be held on Wednesday, December 5, 2018 at 6:00p.m. Ms. Taylor explained historically, the Board has merged the meetings due to the holidays as the Board would meet on Thanksgiving and Christmas. Motion Chair Montague moved to meet on December 5th. The motion was duly seconded and unanimously passed. Palm Beach County Board of County Commissioner Proclamation: Library Card Sign-Up Month September is Library Card Sign-Up month and Palm Beach County issued a proclamation. Ms. Taylor explained it inspires them to think ahead to next September, to have an event. Ideas were needed. VIII. Library Director's Report/Statistics Monthly Report for September 2018 The statistics were all negative because there was not much going on during the transition. Chair Montague requested if there is anything the members see, they should say something. Ms. Taylor explained staff was positive because they finally got the gates installed for door counts and the Library is averaging 500 people a day which was about half of what they had. They moved into the church and people have to go through the Library to get to the computers in the trailers. Ms. Tebo saw many returning patrons. Regulars have found the location, the youth are back and the trailer is full. Ms. Gorny took a tour of the temporary library on a Saturday. She thought it was amazing the good use staff was making of the space. She was impressed the children's area was filled with youth, and teenagers were working and doing things. Chair Montague thought it was a cool building with its own vibe and staff did a good job. Ms. Tebo explained the Coastal Star gives the Library very good coverage. They always mention the Library. Last month, they had an article the Church was happy to share building with the Library. She will bring in the article. She thought the Coastal Star was more receptive to public relations and outreach articles. Mr. Simon thought the paper was potentially a branch or avenue for a membership drive. Dr. Hayden noted some schools also have a great read off or something like lotto or jackpot. At one point, they were trying to get Boynton students to read at level three and they wanted to do something with the Rotary and Dr. Vos at Poinciana, but it never materialized for the Youth Education Advisory Board. 4 Meeting Minutes Library Advisory Board Boynton Beach, Florida October 24, 2018 Ms. Taylor noted the next day was the Read for the Record. Ms. Taylor explained staff decided to hold it at Dewey Park weather permitting. They have started setting up for Pirate Fest and access from Ocean Avenue is blocked. They also have the children's reading club every summer and they get it set up. They hold an adult reading club in January. Dr. Hayden asked if the Library would have a book discussion group. Ms. Taylor explained the Library is receptive to the idea, but the Library does not currently have the space for it. They have two rooms that are used by AmeriCorp and the quitters group. News/Media Coverage Ms. Tebo agreed to bring in the news article from the Coastal Star. IX. Announcements Next Library Board Meeting — December 5, 2018 at Intracoastal Park (if approved) Chair Montague will also bring what he has to show the Board the discussion about public art. The Library used to have art on the second floor. She assumed there would be art in the first floor lobby area. They will try to open the lines of communication so the Board can be part of the discussion. Ms. Tebo commented she rides the bus and sometimes she hears strange remarks. She announced someone saw 115 beneath the Library sign and thought it was how many people the Library served. X. Adjournment Chair Montague moved to adjourn. All seconded the motion that unanimously passed. The meeting was adjourned at 6:35 p.m. / t 9 at,k1 Catherine Cherry Minutes Specialist 5 04/04/19 BOYNTON BEACH CITY LIBRARY _ 2019-2020 BUDGET REQUEST GENERAL LEDGER SUMMARY LIBRARY ACCT# APPROVED RECOMMEND 001-2610-571 ACCOUNT DESCRIPTION BUDGET BUDGET % FY18/19 FY19/20 DIFF CHANGE 12-10 REGULAR SALARIES/WAGES 1,266,263 1,303,605 37,342 3% 14-10 OVERTIME 57,323 59,043 1,720 3% 15-12 CELL PHONE ALLOWANCE 1,008 1,512 504 50% 19-99 ALLOWANCE FOR NEW PERSONNEL 0 107,406 107,406 N/A 21-10 EMPLOYER FICA 96,946 99,841 2,895 3% 22-10 GENERAL EMPLOYEES PENSION 314,902 351,215 36,313 12% 23-10 LIFE INSURANCE 566 819 253 45% 23-20 DISABILITY INSURANCE 4,474 4,449 (25) -1% 23-30 HEALTH INSURANCE 168,156 160,590 (7,566) -4% 23-40 DENTAL INSURANCE 9,694 8,812 (882) -9% 23-50 VISION INSURANCE 1,164 1,076 (88) -8% TOTAL PERSONNEL SERVICES 1,920,496 2,098,368 177,872 9% 40-10 TRAVEL ALLOWANCE 700 700 - 0% 40-12 BUSINESS MEETINGS 980 980 - 0% 41-10 TELEPHONE SERVICE 840 1,314 474 56% 41-11 LEASED LINES (COALA) 17,112 18,720 1,608 9% 41-12 POSTAGE 500 500 - 0% 41-15 CELLULAR PHONE 84 84 - 0% 43-10 ELECTRIC SERVICE 90,000 90,000 - 0% 43-20 WATER/SEWER SERVICES 3,900 3,900 - 0% 44-30 EQUIPMENT RENTAL 1,284 1,360 76 6% 44-31 COPY MACHINE RENTAL 5,300 5,742 442 8% 46-20 EQUIPMENT REPAIRS&MAINTENANCE 12,100 13,800 1,700 14% 46-22 COMPUTER MAINTENANCE 9,200 11,600 2,400 26% 46-30 VEHICLE MAINTENANCE-GARAGE 1,500 1,500 - N/A 47-10 PRINTING AND BINDING 500 500 - 0% 49-09 TRANSFER TO SELF INS-WK COMP 3,456 4,594 1,138 33% 49-10 WAREHOUSE SERVICE CHARGE 2,289 1,920 (369) -16% 49-14 CREDIT CARD FEES 850 850 - 0% 49-17 OTHER CONTRACTUAL SERVICES 27,670 28,270 600 2% 49-80 C.O.A.L.A. (COMPUTER PROGRAMS) 26,287 23,765 (2,522) -10% 51-10 OFFICE SUPPLIES 5,500 5,500 - 0% 51-25 SUPPLIES/COMPUTER SOFTWARE<$750 4,615 3,970 (645) -14% 52-01 SUPPLIES (COMPUTER) 13,000 13,900 900 7% 52-72 LIBRARY SUPPLIES 5,000 12,000 7,000 140% 54-10 PERIODICALS/MAGAZINES/BOOKS/SUBSCIPTIONS 11,833 11,833 - 0% 54-20 MEMBERSHIPS 704 823 119 17% 54-30 TRAINING 1,000 1,000 - 0% 66-01 BOOKS 170,000 170,000 - 0% XXX.XX PERSONNEL EXPENSES 1,920,496 2,098,368+ 177,872 9% TOTAL OPERATIONAL EXPENSES 246,204 259,125 12,921 5% TOTAL CAPITAL EXPENSES 170,000 170,000 - 0% TOTAL PERSONNEL EXPENSES 1,920,496 2,098,368 177,872 9% LIBRARY TOTALS 2,336,700 2,527,493 190,793 8% MUSEUM FY 2019/2020 RECOMMENDED BUDGET APPROVED RECOMMENDED ACCT# BUDGET BUDGET % 001-2612-571 ACCOUNT DESCRIPTION FY 18/19 FY 19/20 DIFF CHANGE 31-91 STAFF SERVICES 200,000 200,000 - 0% 41-10 TELEPHONE 500 500 - 0% 43-10 ELECTRIC SERVICE 23,000 23,000 - 0% 43-20 WATER/SEWER SERVICES 1,128 1,128 - 0% 49-17 CONTRACTUAL SERVICE(ADT SECURITY) 500 500 - 0% TOTAL: LIBRARY BUDGET $225,128 $225,128 - 0% 34-10 JANITORIAL SERVICES 7,000 15,500 8,500 121% 46-10 BUILDING REPAIRS 1,996 1,996 - 0% 46-20 ELEVATOR MAINTENANCE 8,004 7,000 ;1 ,;04; 3% 46-20 FIRE ALARM&SPRINKLER MAINTENANCE/ INSPECTIONS&MONITORING 46-20 FIRE EXTINGUISHER MAINTENANCE - 34-20 PEST CONTROL 2,500 2,500 - 0% TOTAL: FACILITIES BUDGET 19,500 26,996 7,496 38% 49-08 PROPERTY INSURANCE 10,541 14,258 3,717 35% TOTAL: RISK MANAGEMENT BUDGET 10,541 14,258 3,717 35% $255,169 $266,382 11,213 4% TOTAL LIBRARY/MUSEUM OVERALL BUDGET REQ $2,591,869 I $2,793,875 I 202,006 I 8% BOYNTON BEACH CITY LIBRARY MONTHLY REPORT MARCH 2019 Administrative Services/Public Relations Library Director attended City Commission meetings, spoke on a panel at the Library Journal Think Tank, attended the Literacy Coalition luncheon, Friends of the Library Board meeting, Friends of the Library annual meeting, SEFLIN advocacy meeting, and a Schoolhouse Museum Board of Directors meeting. Friends volunteered 181 hours during the month of March. Library hosted the following meetings/programs: Mental Health Initiative, AmeriCorps. The new children's program, PAWS to Read, was featured in the Palm Beach Post. Customer Service and Circulation Statistics Current Same Month Percentage Month Previous Year Change Customer Visits 9830 21449 -54 Total Circulation* 8869 14495 -39 Adult Circulation 5741 9570 -40 Young Adult Circulation 350 545 -36 Juvenile Circulation 1563 3219 -51 ILS System Circulation (Print Materials) 7654 13334 -43 Overdrive Ebook Circulation 564 593 -5 Audiobook Circulation 113 60 +88 RB Digital Magazine Downloads 280 129 +117 Audiovisual (incl.w/Adult #) 2623 3933 -33 Onecard Cards 2 4 -50 Current Onecard Users 10047 14931 -31 Number of Reference Transactions 551 Interlibrary Loans Provided 159 Interlibrary Loans Borrowed 4 *includes ILS, Ebooks, Freegal and RB Digital downloads. • Digital Resource and Database Statistics Current Same Month Percentage Month Previous Year Change Freegal Streams 891 1535 -42 Freegal Patrons 21 32 -34 Freegal Downloads 255 371 -31 Kanopy Streams 56 n/a n/a ALLDATA Auto Repair Articles 155 67 +131 Learning Express Sessions 16 17 -5 Gale Legal 3 8 -63 Gale Infotrac Sessions 4598 n/a n/a Gale Infotrac Retrievals 240 n/a n/a Transparent Languages Users 13 9 +44 Transparent Languages Sessions 44 23 +91 Learning Express Job Career Sessions 13 10 +30 Social Media The Library is on Instagram: @BBCityLibrary. Facebook Likes 332 New Facebook Likes 10 Facebook Followers 339 Twitter Followers 137 New Twitter Followers 14 Twitter Impressions 16600 Instagram Followers 140 New Instagram Followers 50 Instagram Post Impressions 1163 Boynton-Beach.org/city-library visits 4336 Public Computer Usage Statistics Adult Computer use = 1340 Average time per session = 45 minutes Teen Computer use = 312 Average time per session = 100 minutes Youth Computer use = 582 Average time per session = 45 minutes Computer Usage total = 2234 One year ago = 4368 (48% decrease) Public Computer Training Classes Computer classes temporarily suspended. Collection Management Discarded Items = 46 Items Added to Collection = 1206 March 2019 Monthly Report I Page 2 Archives Activities Finding aids are being created for each collection, to be made available online. Labels are being created for all the archival boxes. Plans are progressing to have our photo collection hosted on FIU's digital collection online database, and to have the digitized newspaper collections made available to the public. Library Program Report ADULT SERVICES Number of adult programs: 5 Attendance at adult programs: 42 Adult Outreach: Programs: 0 Attendance: 0 YOUTH SERVICES Number of Children's programs: 7 Attendance at Children's programs: 48 Children's Outreach Programs: 0 Attendance: 0 TEEN SERVICES Number of Teen programs: 1 Attendance at Teen programs: 4 Teen Outreach Programs: 0 Attendance: 0 AmeriCorps Report YOUTH PROGRAMS - Tia Youth Homework Help Sessions: 127 There have been 4 new students who have signed up this month. This has been a month of evolving into the steps of being efficient learners. There are students who had many difficult moments in improving in reading and getting on grade level. My students have rose to the potential and are constantly evolving into better and stronger learners. Frosted Flakes is a student who struggled a lot and was in danger of not passing 3rd grade. He was not on level and was not very focused. In the beginning of Homework Help, he remained at a level K. I tried everything I can to get him where he needed to be. It was very challenging but I refused to give up and made sure I did everything I could as a tutor. First, I had to teach him about focus control. I used the incentive of Tia Bucks which are used for Treasure Store at the end of the month to keep him focused on the tasks at hand. I am so proud to say that he went from reading at a level K to level P. He is on grade level and reading with better efficiency. Lucky Charms is a 2nd grade student who has come here since August 2018. She struggled in a lot of areas such as math and reading. Overtime she has become more independent in her work. At the beginning of the year she started off reading at level K and now she increased four reading levels to level 0. She is receiving better grades and understanding her work more since working with me. I am extremely proud of how far she has come. She went from a struggling learner to a more efficient learner. March 2019 Monthly Report I Page 3 Corn Flakes is a 4th grader who struggled with reading and reading comprehension. She started the year off by reading at a level F, below level for her grade. She felt discouraged but I let her know that is why I am here. By October she progressed to level I. Her father was very concerned about her and asked me to do whatever it took to get her on reading grade level. Although it was hard, through various activities and reading comprehension worksheets, I am happy to stay she has increased 4 reading levels and is reading at level J. My goal is to get her to continue improving and get to where she needs to be. TEEN PROGRAMS - Gavin Teen Homework Help Sessions: 20 We had no new students come for help this month. All of the help for the students is done at the computers since most or all of their work is done online. I had one student who has grown quite a bit in their understanding of algebra after I helped them review the fundamentals. I think most of the teens would benefit from a class about FAFSA and college readiness as they prepare for the next chapter of their life. ADULT PROGRAMS - Liz Beginner ESOL Classes: 11 The Beginning ESOL class was held from 9:00-10:15 A.M. on Mondays, Tuesdays, Wednesdays, and Thursdays. We broke from March 14th through the 24th for Spring Break. Enrollment remained mostly the same as previous months. There were 11 students enrolled in March. Four speak Spanish; of those, two are from Ecuador and two are from Colombia. One speaks Portuguese and is from Brazil. Six speak Creole and are from Haiti. March Attendance for Beginning ESOL Student/ Date Attendance Percentage Classes Attended Total Classes Registered Since They Signed Up in March Attended 2018-19 1 (3/25) 4 out of 4 = 100% 4 out of 11 4 out of 92 2 (10/10/18) 73 out of 89 = 82% 7 out of 11 73 out of 92 3 (12/11/18) 45 out of 57 = 79% 5 out of 11 45 out of 92 4 (10/10) 59 out of 90 = 66% 7 out of 11 59 out of 92 5 (1/7/19) 26 out of 40 = 65% 7 out of 11 26 out of 92 6 (2/12/19) 13 out of 20 = 65% 4 out of 11 13 out of 92 7 (2/12/19) 13 out of 20 = 65% 4 out of 11 13 out of 92 8 (10/22/18) 35 out of 73 = 48% 4 out of 11 39 out of 92 9 (11/8/18) 27 out of 75 = 36% 0 out of 11 27 out of 92 10 (11/5/18) 31 out of 78 = 40% 11 out of 11 31 out of 92 11 (2/13/19) 2 out of 19 = 11% 0 out of 11 2 out of 92 In March students learned regular and irregular Past tense verbs, and Yes/ No questions. Vocab units included opposites, and animals. Following an ESOL training through the Literacy Coalition I tried something new which was to teach reading classes. As a class we read Days with Frog and Toad. I was happy with how well students responded to it and it proved a successful means of teaching new vocab and grammar. One notable moment was when two students exchanged information to study together outside of class. Private Tutoring I met with one student from the Advanced class every Tuesday that class was held, (3 sessions) from 11:45 to 12:30, totaling two hours and 15 minutes in March. During those sessions we worked on pronunciation and edited some of their personal projects for spelling and grammar. I met with one other student from the Advanced class for 3 Thursday sessions, also from 11:45 to 12:30, totaling two hours and 15 minutes. During March 2019 Monthly Report 1 Page 4 those sessions we worked on grammar and reading comprehension by reading A. A. Milne's Winnie-the-Pooh, which we'll continue to do on Thursdays going forward. Advanced ESOL Classes: 11 The Advanced ESOL class was held from 10:30 — 11:45 A.M on Mondays, Tuesdays, Wednesdays, and Thursdays. We broke from March 14th through the 24th for Spring Break. Enrollment remained mostly the same as previous months. There were eight students enrolled in March. Two speak Creole and are from Haiti. Two speak Spanish and are from Ecuador. One speaks Polish and German and is from Poland, one speaks Belarusian and is from Belarus, one speaks Russian and is from the Ukraine, and one speaks French and is from Canada. The majority of students have attended about 50% of classes since they signed up. March Attendance for Advanced Beginning ESOL Student/ Date Attendance Classes Attended in Total Classes Registered Percentage Since March Attended They Signed Up 2018 - 19 6 (2/12/19) 15 out of 20 = 75% 6 out of 11 15 out of 92 7 (2/12/19) 15 out of 20 = 75% 6 out of 11 15 out of 92 12 (1/15/19) 30 out of 35 = 86% 9 out of 11 30 out of 92 13 (9/10/18) 52 out of 92 = 57% 2 out of 11 52 out of 92 14 (11/6/18) 28 out of 46 = 61% 9 out of 11 28 out of 92 15 (9/10/18) 45 out of 92 = 49% 4 out of 11 45 out of 92 16 (9/10/18) 44 out of 92 = 48% 5 out of 11 44 out of 92 17 (11/27/18) 4 out of 38 = 11% 0 out of 11 4 out of 92 I planned out of Side by Side 2 and moved on to Side by Side 3. Students learned One and Two-Syllable Superlatives, Adverbs, Comparative Adverbs, the Future Continuous tense, and the Present Perfect tense. Vocab units included buildings, street signs, vehicles, animals, and things in nature. Following the ESOL training I learned about more reading resources that simplify news articles and have been using them in class. Students have also requested some reading topics. A notable moment in class was when students enjoyed a warm-up involving pronunciation and requested we do more activities like it. March 2019 Monthly Report I Page 5 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT FEBRUARY 2019 Administrative Services/Public Relations Library Director attended City Commission meetings, SEFLIN Board of Directors meeting, Schoolhouse Museum Board of Directors meeting, SEFLIN Training and a Library Advisory Board meeting. Archivist started work on February 4. Library Programming and Community Relations Coordinator retired on February 14. Marketing and Outreach Manager started work on February 19. Friends volunteered 194 hours during the month of February. They held an Adult Reading Club and accepted registration through February 28. Library hosted the following meetings/programs: Mental Health Initiative, AmeriCorps. Customer Service and Circulation Statistics Current Same Month Percentage Month Previous Year Change Customer Visits 9472 21449 -56 Total Circulation* 8045 14495 -44 Adult Circulation 5566 9570 -42 Young Adult Circulation 296 545 -46 Juvenile Circulation 1347 3219 -58 ILS System Circulation (Print Materials) 7209 13334 -46 Overdrive Ebook Circulation 490 593 -17 Audiobook Circulation 102 60 +70 RB Digital Magazine Downloads 244 129 +89 Audiovisual (incl.w/Adult #) 2273 3933 -42 Onecard Cards 4 4 = Current Onecard Users 10345 14931 -31 Number of Reference Transactions 499 Interlibrary Loans Provided 171 Interlibrary Loans Borrowed 3 *includes ILS, Ebooks, Freegal and RB Digital downloads. Digital Resource and Database Statistics Current Same Month Percentage Month Previous Year Change Freegal Streams 1099 1535 -28 Freegal Patrons 16 32 -50 Freegal Downloads 170 371 -54 Kanopy Streams 54 n/a n/a ALLDATA Auto Repair Articles 53 1 +5200 Learning Express Sessions 3 8 -62 Gale Legal 0 8 -100 Gale Infotrac Sessions 3694 n/a n/a Gale Infotrac Retrievals 255 n/a n/a Transparent Languages Users 10 12 -16 Transparent Languages Sessions 57 64 -11 Learning Express Job Career Sessions 2 2 = Social Media The Library is now on Instagram: @BBCityLibrary. Facebook Likes 324 New Facebook Likes 15 Facebook Followers 329 Twitter Followers 123 New Twitter Followers 10 Twitter Impressions 4414 Instagram Followers 90 New Instagram Followers 90 Instagram Post Impressions 264 Boynton-Beach.org/city-library visits 4091 Public Computer Usage Statistics Adult Computer use = 1219 Average time per session = 55 minutes Teen Computer use = 272 Average time per session = 106 minutes Youth Computer use = 591 Average time per session = 44 minutes Computer Usage total = 2082 One year ago = 4244 (51% decrease) Collection Management Discarded Items = 169 Items Added to Collection = 969 Public Computer Training Classes Computer classes temporarily suspended. Archives Activities Georgen Charnes, our new Archivist, started on February 4. In her first month, she saw one reference request and one donation - 25 scans of family photos from descendants of the Bechtel family, who lived in Boynton Beach in the 1920s and owned Bechtel & Cook Real Estate. She's been setting up new digital file naming conventions and scanning and cataloging standards to be used for digitizing our photographic collections, and creating finding aids for our manuscript collections. Library Program Report ADULT SERVICES Number of adult programs: 8 Attendance at adult programs: 68 Adult Outreach: Programs: 0 Attendance: 0 YOUTH SERVICES Number of Children's programs: 4 Attendance at Children's programs: 42 Children's Outreach Programs: 0 Attendance: 0 TEEN SERVICES Number of Teen programs: 0 Attendance at Teen programs: 0 Teen Outreach Programs: 0 Attendance: 0 AmeriCorps Report YOUTH PROGRAMS - Tia Youth Homework Help Sessions: 156 There have been 10 new students who have signed up for Homework Help. This has been a month of growth and improvement. The youth are always ready to learn new things and overcome hurdles. Since starting the Treasure Store in January 2019 as an initiative for the Youth Services has really helped them to be more focused and eager to learn. Example: Chips Ahoy is a 4th grader who has been coming to Homework Help for about 4 weeks. He struggled a lot with reading comprehension and writing. Chips Ahoy would read but was not able to recall what the story was about and how to retell it in his own words. He went from getting low C's on test to High B's on tests. His comprehension has improved a lot. As I mentioned he was not able to tell me what the story was about but after working with me he is able to comprehend the reading. Every time he comes is prepared and ready to learn. His Dad is very supportive of him which is also having positive influence on his improvement. He came in as an M reading level and now is at an 0 reading level. Example: Oreo is a 3rd grader who has grown stronger and more confident as a reader. She was very shy and closed off when she first started. She is no longer afraid to read to staff and out loud. When we go through stories, she is able to tell me what happened in the beginning, middle and end. She is always eager to tell her family what she learned in Homework Help. We are still working hard on math, but as they say practice makes perfect. I also know her parents are helping her at home which adds to her improvement. Example: Girl Scout is a Kindergartener who has been coming since October. She has gone up 2 reading levels since working with me. She struggled to find the joy in reading and usually did not like reading or writing. Now she loves to read and is always excited to pick out books. What helped with building her into a better reader was first building a bond with her. Then I would read in an animated way which would get her excited. Her writing has also improved. Now she is able to write within the lines. She has also improved her math. TEEN PROGRAMS - Gavin Teen Homework Help Sessions: 27 One new teen signed up for homework help. Most of their homework is done on the computer, where they prefer to work independently. I try to engage with them and make it known that I am willing to help answer any questions. I want to put something together that will spark interest with useful information for them as they approach early adulthood. ADULT PROGRAMS - Liz Beginner ESOL Classes: 14 The Beginning ESOL class was held from 9:00-10:15 A.M. on Mondays, Tuesdays, Wednesdays, and Thursdays. There was no class on President's Day. The number of students enrolled remained mostly the same as in previous months. There were 10 students enrolled in February. Four speak Spanish; of those, two are from Ecuador and two are from Colombia. Six speak Creole and are from Haiti. Everyone has attended at least 25% of classes since they signed up, and the majority of students have attended over 60% of classes since they signed up. February Attendance for Beginning ESOL Student/ Date Attendance Classes Attended in Total Classes Registered Percentage Since February Attended They Signed Up 2018-19 1 (2/12/19) 9 out of 9 = 100% 9 out of 14 9 out of 81 2 (2/12/19) 9 out of 9 = 100% 9 out of 14 9 out of 81 3 (12/11/18) 40 out of 46 = 87% 11 out of 14 40 out of 81 4 (10/10/18) 66 out of 78 = 85% 11 out of 14 66 out of 81 5 (10/10) 52 out of 79 = 67% 7 out of 14 52 out of 81 6 (1/7/19) 19 out of 29 = 66% 7 out of 14 19 out of 81 7 (10/22/18) 35 out of 73 = 48% 10 out of 14 35 out of 81 8 (11/8/18) 27 out of 64 = 42% 1 out of 14 27 out of 81 9 (11/5/18) 20 out of 67 = 30% 0 out of 14 20 out of 81 10 (2/13/19) 2 out of 8 = 25% 2 out of 14 2 out of 81 In February I continued to plan from Side by Side book One. Students learned the Future tense including "Going to," the Present tense including "Have," and the Regular Past tense. Vocab units included bodily ailments and Regular Past Tense verbs. One notable trend in the class is that more advanced students continue to help others out when they are noticeably struggling. Something I want students to improve on is practicing English at home, so I may start giving them optional homework. A notable moment in class was when we played Bingo to improve listening skills and students got very competitive. Private Tutoring I met with one student from the Advanced class every Tuesday that class was held, and two Thursdays (6 sessions) from 11:45 to 12:30, totaling 4 and a half hours. During those sessions we worked on pronunciation and edited some of their personal projects for spelling and grammar. I met with one other student from the Advanced class for two Thursday sessions, also from 11:45 to 12:30, totaling one and half hours. During those sessions we worked on grammar and reading comprehension by reading A. A. Milne's Winnie-the-Pooh, which we'll continue to do on Thursdays. Advanced ESOL Classes: 14 The Advanced ESOL class was held from 10:30 — 11:45 A.M on Mondays, Tuesdays, Wednesdays, and Thursdays. There was no class on President's Day. The number of students enrolled remained mostly the same as in previous months. There were nine students enrolled in the Advanced class in February. Three speak Spanish: two from Ecuador and one from Mexico. Two speak Creole and are from Haiti. One speaks Polish and German and is from Poland, one speaks Belarusian and is from Belarus, one speaks Russian and is from the Ukraine, and one speaks French and is from Canada. The majority of students have attended over 50% of classes since they signed up. February Attendance for Advanced Beginning ESOL Student/ Date Attendance Classes Attended in Total Classes Registered Percentage Since February Attended They Signed Up 2018 - 19 1 (2/12/19) 9 out of 9 = 100% 9 out of 14 9 out of 81 2 (2/12/19) 9 out of 9 = 100% 9 out of 14 9 out of 81 11 (1/15/19) 21 out of 24 = 88% 13 out of 14 21 out of 81 12 (9/10/18) 50 out of 81 = 62% 1 out of 14 50 out of 81 13 (11/6/18) 19 out of 35 = 54% 6 out of 14 19 out of 81 14 (9/10/18) 41 out of 81 = 50% 0 out of 14 41 out of 81 15 (1/7/19) 14 out of 29 = 48% 4 out of 14 14 out of 81 16 (9/10/18) 39 out of 81 = 48% 5 out of 14 39 out of 81 17 (11/27/18) 4 out of 27 = 15% 0 out of 14 4 out of 81 In February I continued to plan from Side by Side Book Two. Students learned the Future tense including "Will Be Able To," Will and Would for requests, the Past Continuous tense, Count and Non- Count nouns, May and Might, and One and Two-Syllable Comparatives. Vocab units included food, partitives, adjectives, and current events. I found a good resource called "The Times in Plain English," which is a website that takes New York Times articles and simplifies them for non-native speakers. It's been a great way to make the news more accessible to students. Students in the Advanced class have been coming prepared with ample questions before class begins. They ask good questions in class about the proper usage of words in everyday conversation, showing their enthusiasm and dedication to learning the language. They also have good senses of humor and often have fun with the class. Interestingly, I have a 6th grader in class who attends with his mother. I've been pleasantly surprised that he seems to enjoy class even though he's on his school break, getting really competitive in games and participating often. A notable moment was when a student told me that they found a lesson about partitives very useful. r r • BOYNTON BEACH CITY LIBRARY MONTHLY REPORT JANUARY 2019 Administrative Services/Public Relations Library Director attended Library Board, SEFLIN Advocacy Committee, Schoolhouse Children's Museum, Friends Board meeting, COHS interview, pulled historic photos for a customer, AmeriCorps staff member started to help teens, two Library layout reviews, FLA legislative committee, SEFLIN and Rb Digital, Library Career Path development with HR, construction, special meeting to plan Internet to Go, SEFLIN Board, Executive Committee and the monthly meetings. Library Programming/Community Outreach supervisor taught three Creativity Programs for adults and attended the Friends Board, BODS Wellness and Special Events meetings. Friends volunteered 182 hours during the month of January. The Friends of the Library celebrated the grand reopening of the Friends Bookstore and offered light refreshments! The Friends again hosted their holiday sale table. Library hosted the following meetings/programs: Mental Health Initiative, Sister Cities and AmeriCorps. Customer Services Statistics Current Same Month Percentage Month Previous Year Change Customer Visits 7272 20257 -64 Circulation* (total) 9412 14914 -37 Adult 6260 10256 -39 Young Adult 344 504 -32 Juvenile 1522 2891 -47 Circ (from ILS System) 8126 13651 -40 E-Books— Overdrive 564 645 -13 (incl.w/total) Eaudio Circulation 115 81 +42 Freegal Downloads 258 419 -38 Gale Legal 0 7 -100 Rb Digital Downloads 349 111 +214 Audiovisual (incl.w/Adult #) 2615 4275 -39 Onecard Cards 0 0 -- Current Users 10640 15159 -30 New Users Created 139 278 -50 Freegal: Music Streaming 1022 1939 -47 Freegal: Patrons 21 Kanopy plays 45 Social Media Facebook"followers" (likes) 310 Facebook new followers (likes) 10 Facebook page engaged users 79 Freegal Songs Streamed 1022 Gale Infotrac Sessions 3218 Gale Infotrac Retrievals 168 Learning Express Sessions 13 Learning Express Job Career sessions 13 Transp language users 9 Transp language sessions 117 Twitter Followers 104 Twitter New Followers 0 Twitter Impressions 503 AllData 27 Boynton-Beach.org/city-library visits 4787 Public Computer Usage Statistics Adult Computer use = 1344 Average time per session = 55 Teen Computer use = 232 Average time per session = 85 Youth Computer use = 691 Average time per session = 45 Computer Usage total = 2267 uses for the month of January One year ago = 4780 = 53% decrease in computer usage Collection Management Discarded Items = 50 Items Added to Collection = 1295 Public Computer Training Classes Computer classes temporarily suspended. Adult Services Number of adult programs: 9 Attendance at adult programs: 80 Adult Outreach: Programs: 0 Attendance: 0 Youth/Teen Services Teen librarian resigned. Number of Teen programs: 0 Attendance at Teen programs: 0 Teen Outreach Programs: 0 Attendance: 0 Number of Children's programs: 193 Attendance at Children's programs: 252 Children's Outreach Programs: 0 Attendance: 0 Archives Activities Archivist resigned. AmeriCorps Report: ADULTS ESOL Classes: Beginner Class The Beginning ESOL class was held from 9:00-10:15 A.M. on Mondays, Tuesdays, Wednesdays, and Thursdays. There was no class on January 21St for the MLK Jr. holiday. I held 15 Beginning ESOL classes in the month of January. Enrollment went up following the December holiday. Including only students that have attended class since December, there were nine students total enrolled in January. Six of those students are from Haiti and speak Creole, two are from Colombia and speak Spanish, and one is from Morocco and speaks Arabic and French. Attendance was high in January; six students have attended over half of the classes since they enrolled, and four have attended at least 70%. January Attendance for Beginning ESOL Student/ Date Attendance Classes Attended in Total Classes Registered Percentage Since January Attended in They Signed Up 2018-19 1 (10/10) 55 out of 64 = 85% 12 out of 15 55 out of 67 2 (12/11/18) 29 out of 35 = 82% 12 out of 15 29 out of 67 3 (1/7/19) 12 out of 15 = 80% 12 outofl5 12 outof67 4 (10/10) 45 out of 65 = 70% 10 out of 15 45 out of 67 5 (1/14/19) 6 out of 11 = 55% 6 out of 15 6 out of 67 6 (11/8/18) 26 out of 50 = 52% 7 out of 15 26 out of 67 7 (10/22/18) 25 out of 59 = 42% 3 out of 15 25 out of 67 8 (11/5) 20 out of 53 = 38% 0 out of 15 20 out of 67 9 (1/7/15) 2 out of 15 = 13% 2 out of 15 2 out of 67 In January I continued to plan from Side by Side book One, although I revisited earlier chapters to accommodate lower-level students. Students learned Yes/No questions, There is/There are, To Have, and the Future tense. Vocabulary units included rooms in a house, places around town, adjectives, and weather. One notable moment was during a partner activity involving asking questions about the weather in different cities around the world. I paired lower-level students with higher-level students, who automatically helped out their partners without me telling them to do so. Not only did this help reduce teacher talking time and increase student talking time, it increased their focus and students proved they understood the lesson by the end of class. A positive trend in this class is a general sense of camaraderie among the students. Private Tutoring I met with one student from the Advanced class every Tuesday and Thursday that class was held (8 sessions) from 11:45 to 12:30, totaling 6 hours of private tutoring in January. During those sessions we worked on pronunciation and edited some of their personal projects for spelling and grammar. Advanced ESOL Class The Advanced ESOL class was held from 10:30 — 11:45 A.M on Mondays, Tuesdays, Wednesdays, and Thursdays. There was no class on January 21st for the MLK Jr. holiday. I held 15 Advanced ESOL classes in the month of January. Enrollment was high following the December holiday. Including only students who have attended class since December, there were 8 students enrolled in the Advanced class, including one student who was enrolled in both classes. Two of those students are from Haiti and speak Creole, one student is from Poland and speaks Polish and German, one is from Mexico and speaks Spanish, one is from Belarus and speaks Belarusian, one is from the Ukraine and speaks Russian, one is from Canada and speaks French, and one is from Morocco and speaks Arabic and French. Attendance was fairly high in January; four students have attended over half of the classes since they enrolled, and the majority have attended over 30% of classes since they enrolled. January Attendance for Advanced Beginning ESOL Student/ Date Attendance Classes Attended in Total Classes Registered Percentage Since November Attended in They Signed Up 2018 - 19 10 (1/15/19) 8 out of 10 = 80% 8 out of 15 8 out of 67 11 (9/10/18) 49 out of 67 = 73% 11 out of 15 49 out of 67 12 (1/7/19) 10 out of 15 = 67% 10 out of 15 10 out of 67 13 (9/10/18) 37 out of 67 = 55% 4 out of 15 41 out of 67 14(9/10/18) 28 out of 67 = 41% 6 out of 15 34 out of 67 15 (11/6/18) 8 out of 21 = 38% 5 out of 15 13 out of 67 16 (11/27/18) 4 out of 13 = 31% 0 out of 15 4 out of 67 9 (1/7/15) 2 out of 15 = 13% 2 out of 15 2 out of 67 I planned mostly from Side by Side Book Two to accommodate new students who came in. Students learned connectors including Not, Neither, Too, So, and But; Some, Any, and Indefinite Pronouns; and Personal, Indirect Object, and Possessive Pronouns. Vocabulary units included phrasal verbs. I'll continue planning from Book 2 going forward. One notable moment was a game of Scategories as a warm-up. This proved to be a good warm-up because it got students to brainstorm at the beginning of class. It forced students to get in the habit of thinking in English. They asked if they were allowed to use words in their own language but when I told them no, they usually came up with English words. It was a good way to incorporate different lessons at the beginning of class, like geography, and learn miscellaneous vocabulary. The students had fun with it, too, which helped set the tone at the beginning of class to keep them attentive for the rest of class. Students have also been enjoying the Picture of the Week from the New York Times which encourages discussion. One thing that I need to work on with this class is to keep students from going on tangents. As some of them don't have many English-speaking friends to talk to outside of class, I encourage short discussions, but it's easy for them to eat up a lot of precious class time. I'll start setting harder boundaries and encouraging them to focus on the lesson, which is usually more valuable. HOMEWORK HELP: 125 Sessions TEEN HOMEWORK HELP: 27 Sessions % UNIQUE Cumulative Recovery: Boynton Beach City Library November 2011 through February 2019 Accounts Submitted: 2,474 Dollars Submitted: $193,176.37 Cash Recovery: $22,324.52 Material Recovery: $44,127.54 Waives: $12,921.37 Recovery Total: $79,373.43 Total Invoice Amount: $22,160.20 Total ROI: 4:1 Asset ROI: 3:1 Please note,for the purposes of these reports,the term'Asset'will refer to the recovery of Materials and Cash. flUNIQUE Monthly Recovery Statistics: Boynton Beach City Library 3/2018 Through 2/2019 Month Cash Material Waives Total Assets Only Invoice Amount February-19 $255.00 $801.74 $201.30 $1,258.04 $1,056.74 $80.55 January-19 $228.00 $201.22 $77.00 $506.22 $429.22 $107.40 December-18 $205.93 $125.99 $104.00 $435.92 $331.92 $152.15 November-18 $146.00 $454.82 $177.35 $778.17 $600.82 $152.15 October-18 $112.90 $190.95 $99.00 $402.85 September-18 $194.98 $303.85 $286.40 $188.00 $30.29 $413.28 $382.99 August-18 $41.00 $129.94 $231.25 $157.30 $328.24 $170.94 $134.25 July-18 $160.92 $475.87 $16.17 $652.96 $636.79 $187.95 June-18 $204.89 $579.69 $144.15 $928.73 $784.58 $143.20 May-18 $144.40 $688.20 $315.46 $1,148.06 $832.60 $187.95 April-18 $163.69 $151.99 $119.30 $434.98 $315.68 $152.15 March-18 $295.45 $617.03 $263.05 $1,175.53 $912.48 $98.45 Total Average $2,153.17 $4,605.44 $1,704.37$179.43 I $383.79 I $142.03 l $8,462.98 $6,758.61 $1,924.25 $705.25 $563.22 l $160.35 Total ROI:$4:1 Average Monthly Recovery and Cost $600.00 ---- $563.22 $500.00 $400.00 + - -$383.79._...__... - $300.00 $200.00 -----$179.43 $142.03 5160.35 $100.00 i- ----- $0.00 I ,-_--- Cash Material Waives Asset Only Invoice Amount L._ Unique Management Services,Inc. UNIQUE MANAGEMENT SERVICES, INC Page 1 of I UNIQUE MANAGEMENT SERVICES, INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Left Column Accounts Submitted:Total number of accounts submitted for collection. Bankruptcies: Total number of accounts in bankruptcy. Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite some time so this number is very dynamic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements, mistakes,etc. Accounts in Process: Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies, Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. #of Accounts Activated: Total number of accounts that have responded in some way to reduce their balance. They could have returned material, made a payment or a combination of both. %of Accounts Activated: Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted:Total dollar amount due from all accounts submitted for collection. Dollars in Bankruptcy: Total dollar amount due from all accounts in bankruptcy. Dollars in Skips:Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute:Total dollar amount for all accounts that have been disputed.. Dollars in Process:Total dollar amount for all accounts being processed. This number is equal to the Dollars Submitted minus Dollars in Bankruptcy, Dollars in Skips, and Dollars in Dispute,as well as the dollar amount due for all suspended and closed accounts(not detailed on this report). Its purpose is to show the total dollar amount actually being worked.. Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the sum of Dollars Received, Material Returned, and Dollars Waived is the remaining balance due by all Accounts Activated. % of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars in Process). Right Column Dollars Received:Actual money recovered as reported by the Library. Material Returned:Actual value of material returned as valued and reported by the Library. Dollars Waived:Actual dollars waived by the Library as reported by the Library. https://web.unique-mgmt.com/help_files/summary.asp 3/6/2017