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Agenda 09-25-19 City of Boynton Beach BOYNTON BEACH CITY LIBRARY 115 N. Federal Highway Boynton Beach, FL 33435 LIBRARY ADVISORY BOARD AGENDA Date: September 25, 2019 Location/Time: INTRACOASTAL PARK CLUBHOUSE, 1st FLOOR, 6:00 P.M. I. Call to Order II. Approval of Minutes—June 26, 2019 &July 24, 2019 III. Correspondence and Communications IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) V. Chair's Report VI. Unfinished Business: Library Construction Update Career Online High School (CONS) Update LSTA Innovation Grant— Internet Hotspots— Launching 9/22/19 Koha— Launching 9/22/19 VII. New Business: Library Fines Discussion (Tabled) VIII. Library Director's Report/Statistics Presentation to Library Advisory Board — new services/technology Monthly Report for July&August 2019 News/Media Coverage IX. Announcements Next Library Board Meeting —October 23, 2019 at Intracoastal Park X. Adjournment NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND, FOR SUCH PURPOSE, HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED. (F.S. 286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561)742-6060 OR(TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. MINUTES OF THE LIBRARY BOARD MEETING HELD ON WEDNESDAY, JUNE 26, 2019, AT 6:00 P.M. AT THE INTRACOASTAL PARK CLUBHOUSE 2240 N. FEDERAL HIGHWAY, BOYNTON BEACH, FLORIDA PRESENT: John Welter, Chair Dr. Stephanie Hayden-Adeyemo Craig Clark, Library Director George Feldman Jeannie Taylor, Assistant Library Director Tracy Tebo ABSENT: Deb Hoban Dr. Bethany Gorney Robyn Boucard I. Call to Order Chair Welter called the meeting to order at 6:19 a.m. II. Approval of Minutes — May 22, 2019 - Tabled III. Correspondence and Communications Craig had been notified of the three absences IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) V. Chair's Report Chair Welter researched an important trend in urban public libraries, which was to become fine free. He wanted to reintroduce his thoughts on the matter noting the Board had previously discussed the issue. He understood the City Commission has the final say, but he wanted to present the concept. Mr. Clark noted budget hearings are coming up in July. He thought Chair Welter could make his request known and share it with the City Manager and the City Commission at that time. He asked if he should speak to his commissioner and commented he would also contact Mayor Grant. Dr. Hayden-Adeyemo asked if the area where the Library would be situated was urban. Chair Welter noted density in the tri-county area was increasing and it has an urban feel, especially with the City Library and the goal of the Library Board Boynton Beach, Florida June 26, 2019 Town Square. There are trends in library associations, and one is the Urban Libraries Council that are heading this way and thought it could support the trend. The Board had discussed how fines are punitive, and initiatives and young children may not have to pay fines. The children can read off their fines or bring in food for fines in November. Chair Welter felt the Board could be open to no fines. Reading off of fines gives some accountability. Reading off of the fines in some communities in more economically challenged community has a word gap of 100,000 words. There are studies being done about that now. If the desire is not to have a fine, it could be implemented. There are other restrictions about borrowing, and if you don't return the book at all, you will have to pay for a replacement. Ms. Tebo favored library fines for youth taking about books as it teaches them responsibility. Dr. Hayden-Adeyemo agreed with Ms. Tebo. She has participated in the Food for Forgiveness program twice to alleviate her fines and she spoke about fines levied incorrectly. She was unsure about collections methodologies used for loss of library materials, but thought it was a fine line, as it pertained to not holding youth account for lost materials. Some students do not graduate because of outstanding library obligations, which the parent is ultimately responsible for if the youth is underage. Chair Welter explained Library users do not pay for the books. Residents pay for the books with taxes. He had a map showing fine free libraries in the United States. Miami Dade County Public Library System just went fine free. Denver was one of the first libraries to become fine free January 1st and they had previously collected over $1 million a year in fines. The Boynton Beach Library has a much smaller contribution to the City's budget. The fines are collected and go to the General Fund. Mr. Clark advised the fines collected for the last few years was in the low $20,000 per year. He administers the distribution of the funds in his budget and provides a budget, which does not include collections, as the amount of future collections are unknown. Mr. Feldman supported eliminating the fines, as they were not substantial. Mr. Clark recommended all read the literature on the pros and cons of fine free libraries. Further discussion ensued about the pros and cons of going fine free. Boynton Beach is dissimilar to the larger areas. The Library is community based and the Board could decide how they want to entice people to read books and open the Library up. They do not want to place a fee or burden on a child who brings back a book late. Mr. Clark spoke with other library directors and determined the reason to eliminate the fine is to remove the roadblock to access. Mr. Feldman thought if a book is late and a child goes to check out a desk and learns they cannot, the staff person should speak with the child. Mr. Clark advised staff sends a letter to the parent. The City wants to a more customer based community style with the new Library and the librarians will be out helping patrons and taking a more proactive customer service. Chair Welter thought they could discuss why materials are returned on time or how or why staff sets time limits. Staff does not want to prevent access for youth. Mr. Feldman inquired about homeless library youth and learned youth and high school students go homeless all the time. Ms. Tebo asked about adults and teenagers who do not return items because 2 Library Board Boynton Beach, Florida June 26, 2019 they do not want too and learned collection would ensue. Several nearby municipal libraries operate the same way. Chair Welter noted the City is building a new Library and staff has been coming up with great ideas to provide a sense of newness. No fines would be a way to attract people. It is a new view of access. Patrons could use the iPads and sit on the common lawn or come and use the books. They have maker spaces they never had before, which is a solid new Library trend. Chair Welter brought information with him and would bring the information to the next meeting for those who are not in attendance. He liked the conversation, but thought he should start a conversation with his Commissioner. Chair Welter asked if Mr. Clark was supportive of going fine free and learned he was, but the decision was up to the Board. Motion Chair Welter made a motion to put that it is the Board's desire to have a fine free Library system under New Business. Mr. Feldman seconded the motion. The motion failed 2-2 (Ms. Tebo and Dr. Hayden Adeyemo dissenting.) Mr. Clark will add the item to the next meeting agenda. VI. Unfinished Business: Library Construction Update Mr. Clark explained the Library walls were erected and he was informed construction was on schedule. Mr. Clark received some small furniture designs and the department heads are going to a furniture warehouse next week. The Library flooring will likely be carpeting. Mr. Feldman noted there were new products out with no VOC or odors. He thought something with an underlayment and then a hard overlay could be beneficial. Carpeting is usually used, but other products have the same type of acoustic ability and are easier to maintain. They are very easy to clean and maintain. The noise level is the same or better and there is no odor. Chair Welter agreed. Mr. Clark advised he would bring it up when the time comes for discussion and ask what the options are. Mr. Feldman agreed to provide samples. Dr. Hayden thought the City was moving towards sustainability. It was noted the designers are still refining. Mr. Clark has not received new drawings with the furniture in, but he provided a list of furniture he needed. He was not given a budget, so he could make suggestions. Some areas will have new furnishing. Career Online High School (COHS) Update Jeannie Taylor, Assistant Library Director, explained there are two more graduates and another student very close to completing the course. The Library hopes to celebrate three graduates at the August City Commission meeting, bringing the total to seven. The money from the State did not come. The City purchased five scholarships last year so the Library could continue the program. Dr. Hayden-Adeyemo noted the City has collection bins for used clothing and asked if some of the money from the sale of the clothing could 3 Library Board Boynton Beach, Florida June 26, 2019 be used for these scholarships. Mr. Clark commented those funds are approved in the City's budget annually. Dr. Hayden-Adeyemo thought the funds had to be used for community projects. Mr. Clark agreed to review the matter. With five remaining scholarships, the program was fine for now, but the only restriction for the scholarships purchased by the Library is the recipient must be a city resident. When State monies are used, it could be for anyone. Dr. Hayden-Adeyemo suggested marketing the Library and programs. Currently Recruiting— Library Page PT, Customer Services, Youth Services Mr. Clark explained they are still recruiting and the positions are currently vacant. The Customer and Youth Services positions would be posted in the next month or so. Dr. Hayden-Adeyemo noted Palm Beach State College has a job board. Mr. Clark commented they would not go outside for part-time position. They posted the position on the City's website and received many responses. LSTA Innovation Grant — Internet Hotspots Mr. Clark advised the Library would purchase 14 and not 20 Internet Hotspots. The Library Services and Technology Act (LSTA) funds have to be expended by the end of this month, and the Library will supplement the amount needed with City funds. Sprint will be the provider. The Hotspots will have unlimited access and will be available in mid- July. Library patrons can keep the Hotspots for three weeks and can renew if they are not on hold for someone else. Broward County lends their Hotspots to veterans only and the use is very high. Chair Welter was anxious to see how the community responds. LSTA Grant — Upgrade to RFID Mr. Clark was still waiting for the Secretary of State to sign off on the approval of the grant. The Library Council approved the award for just under $84K that will be used to purchase three self-checks, two sets of security gates, 170K Radio Frequency Identification (RFID) tags and seven administrative terminals. The final approval letter would be signed any day and staff will start retagging the collections in October. VII. New Business: Review of Board By-laws Mr. Clark had reviewed the Library By-laws to see if the Board can meet every other month as Chair Welter had previously suggested meeting every other month or lessening the number of meetings. The number of meetings could be reduced. If the Board reduced the meetings from 12 to eight, the members would have robust discussions focusing on items and not so much day-to-day activities, and attendance would be stronger. Mr. Feldman disagreed and felt a month to plan to get to a meeting was plenty of time and he schedules his activities around the meetings. Dr. Hayden-Adeyemo agreed. Chair Welter explained they are cancelling a meeting in the summer due to vacations and it is important 4 Library Board Boynton Beach, Florida June 26, 2019 there are scheduled meetings prior to the budget hearings. Mr. Feldman favored meeting 10 times a year. Mr. Clark explained, last year they met in August, but in the prior years, the Board cancelled the August meetings due to vacations and merged the November and December meetings to the first Wednesday in December due to the holidays in late November and December. Mr. Clark suggested tabling the August meeting and possible meeting mergers to the next month. Mr. Feldman suggested putting the specific dates on the next agenda. August Meeting and possible merger of November/December meeting to December 4th (tabled) Chair Welter requested a vote on cancelling the August meeting and merging the November and December meeting to December 4th. There was unanimous agreement. Summer Reading Club Ms. Taylor announced there are 89 children enrolled in the program and 17 children have completed the Club. Eighty teens also signed up and the program is going well. The volunteers are getting their time in by administering the program for staff. The younger program participants receive teddy bears as a reward; the older ones get a backpack, and the teens receive a phone charger and headphones. VIII. Library Director's Report/Statistics Monthly Report for May 2019 News/Media Coverage Chair Welter explained the members review this information at home; however, Mr. Clark can review highlights as appropriate. Mr. Clark noted a correction. The Customer Service and Circulation statistics indicates Current One Card Users 9,539 should be 95, and the Previous Last Year should be 144. Mr. Clark will review the latter statistic. Mr. Clark explained Ms. Taylor, Mr. Naughton and Ms. Killip from the Library visited the Orlando Public Library's Melrose Center, which is a building dedicated to Maker activities. It was a good trip as Boynton is trying to include maker activities in its Library. Mr. Clark needed to determine space for them and submitted a budget request for a Digital Services Maker Librarian. Mr. Feldman queried when Mr. Clark would discuss funding for Library activities and events. He noted the Friends of the Library are a 501(C)3 Corporation and they could benefit from charity/fundraising events. Mr. Clark suggested a discussion of activities occur after the new Library opens. There will be naming rights, dedications and other activities that will be handled by the City Manager's office. Mr. Clark noted the Library lost half of its business since moving into the temporary site, which was expected. He anticipated it would rebound when moving into the new Library, perhaps exceeding the prior level. IX. Announcements 5 Library Board Boynton Beach, Florida June 26, 2019 Next Library Board Meeting — July 24, 2019 at Intracoastal Park There was a nice article on AmeriCorps about the Library and Cozy the dog is doing well. X. Adjournment There being no further business to discuss, the meeting was adjourned at 7:46 p.m. Catherine Cherry Minutes Specialist 6 INN PP/51 _ ....73' Boynton Beach Town Square Redevelopment . ,. #t° i= „0 i August 2019 Hotel • • Coordination of turning lane permit application for site access. • Site continues to be used for storage of recycled crushed concrete, i, staging, parking and access for BBTS construction activity. ,, ,, : i • Ti FPL transformer is on energized loop. ~' '' r, f • Next Month:Continued permit follow up for turning lane and building 'PTtimeline with overall north block phasing. �- I 'r< • p ''" �. Cultural Civic Center • Switchgear for permanent power commissioned and ' 'di _ , partially energized. F _ • The structural steel for the auditorium stage is being ... installed. Ma" i , • � { tis `* . • Wall insulation, drywall, and primer continuing around the interior. • Next Month: HVAC connection and unit commissioning with chilled water system, elevator installation, and low voltage coordination. District Energy Services • Chilled water pipes are insulated and jacketed for use. _ • Offices painted and MEP roughed in. ,.r►�` ,..::.+� ' • Fuel piping completed for generator fuel tank. ' `a►. • Generator exhaust and lug assemblies underway. aii y .. �►� • Exterior primer and parapet capping complete. • Next Month: Roof detailing and completion, exterior paint, . _ • sidewalks and canopies, and startup procedures. . , 4, ; , North Garage • Site security and phasing continually under review. IIIII)ltillillril:' • Site used for Fire Station and utility staging and parking. • Curb installation revised and coordinated with current field ON OH operations. • 1 • Continued utility coordination and scheduling. Continued - detail design underway. ii_ ...... 0 , , South Garage • • Permit submission to City under review. ' • Coordinating charging stations for electric vehicles. r . • Site is being used for casting beds, and tilt wall construction _ I for City Hall/Library building as well as staging and parking. ,<� �` ' IIII � �,1 WA '. i ,. mmu -- ,Ilik iii i» .' Vii,. REAL ESTATE , A lint 111 r 'Cori' `" '. YSquareP Bo nton Beach Town Redevelopment ` - LitiliblOor August 2019 , _ „ .. . Town Square • Kapok Tree relocated to the south side of Ocean Ave. • Majority of the new utility is now installed along Ocean Ave. — {"= • NE 1"Street and NE 1st Ave fine graded and prepped for 1st Lift 4.:-_ . -=_-- o- of asphalt, curb, and gutter. 1, ~` • Stamped concrete installed in plaza at Children's Schoolhouse lir Museum. 1_+ .�, '�►, 4.:_%. • Next Month: Completion of remaining underground chilled r \��' .'---- yam `�.. water pipe and testing of system. Paving 1st lift asphalt. `' ;�1' ^ ` s 1 w- :k-: 1.71 .i. . _ w . City Hall + Library - • ;*• _ * All tilt panels are now poured and formed. r ""''' • • All steel has been delivered and is continuing to be + f, " 'a * s � installed. "'`` ' te '1.2 -Sit • The 4th level elevated slab is poured. !'k�a„l .1'111 '.,Ti + •t�r '` _�.'r • Roof joists are being installed in four story section. - •+ +' -� • Next Month: Complete steel erection and install remaining ' __44 '' tilt panels. Continued MEP penetrations. Fire Station -- ”-`''"`" a... -r ..:. - • Elevated slab on deck has been poured. y' '� .� •� p" ...:::. .11 • CMU block wall is being completed on 2nd floor. - ;"*. -� :. :x • Steel for 2nd level has been delivered to site. /r . -.. .-- `` • Waterproofing of elevator shaft has been completed. _:146 . ,_ ..Of '. 4;, • ,, • Next Month: Continued MEP rough-in for walls. Erection of „ iii' remaining steel and joists for roof. e, E Police Station . .-'-' ” • Roof install complete: pending manufacturer certification. "' • Storm &sanitary lines nearing full connection. ";` :: i:4- �_ "-'-• • Interior walls are being framed on 1st and 2nd floors. - .• r. .!*f- ""�! • Tilt panels for chiller yard are erected. f'.- • ' • • MEP rough-in on first floor is nearing completion. Y" • •• • Next Month: Continued work on exterior and interior _.* lF ' metal framing and window installation. Apartments • Phasing and scheduling are under review. 1..o.. —. . ..aa...FM E I • Revised curb configurations and coordination with i i- `�7 i. L i landscape and hardscape where applicable. cli Li �-y • Utility layout coordination and installation on-going. i. ©4 p r �p i 1 • Next Month: Continued coordination and scheduling. 1 E2L REAL ESTATE al- Cf • j , Boynton Beach Town Square Redevelopment .' . • 411 . 4•= t#t ,. August 2019 To Be Completed Schedule • Continuation of infrastructure along Ocean Ave. • Design —97% Complete. Final Detail Design in • Sanitary and storm system installation. progress. • 3`d Party Agency Utility Coordination on-going. • Permits —Public Buildings 100% Complete (Master • Final Finishes, Signage and FFE sample packages are Building Permits). Private Sector Buildings remaining. currently being reviewed and selected. • Construction—City Hall Tilt Panels 85%completed • South Residential Buildings to be submitted for and titled. Remaining are poured and waiting to be review and permitting. installed. Building Wealth Information Safety • Continued tracking and collection of local spends for • One Incident (no lost time) material and contractor buyout. • Zero Accidents • Follow up to commission presentation. • OSHA continuing regular site visits with on-site team • Final report completed following final buyouts for members. remaining public sector work. • 100% Compliance. Continued safety committee • Next Month: Review final steps meetings and Pre-cons 1 ¶j : ., __ am .- '` '1=1 lel " eoP ii I I e . ty . Steve Collins accompanied by the E2L The steel for the high school Roof joists are being installed on the team, walked Police and Town auditorium stage to sit on is top level of the City Hall-Library. Square Sites. undergoing installation. -" ' N i . " I •Ir, q ..�._. s.....:- ll — i ei - � cam, T CityHall-Library'stilt 1 t,"L`., Aid The last of Kapok Tree has been relocated to S. Steel and roofing is installed for panels have been poured. of Ocean Ave in the green space. the lobby entrance on the Police Headquarters. (.-,,E21. I CFI f:'» • REALES�ATfi 1 9/24/2019 Check this out:Boynton's new library will be open Fridays for first time in 10 years-News-The Palm Beach Post-West Palm Beach,FL The Palm Beach Post REAL NEWS STARTS HERE Check this out: Boynton 's new library will be open Fridays for first time in 10 years By Jorge Milian Posted at 2:04 PM The Boynton Beach City Library hasn't opened for business on Fridays since 2009. But that's scheduled to change in 2020 when the new library opens as part of the city's massive $250 million Town Square redevelopment project, according to library director Craig Clark. New technology that includes three self-help kiosks and an automated materials handling system that allows patrons to return books and other items 24/7 will free up employees and permit the library to open Fridays from 9 a.m. to 5 p.m. "This is significant people," city commissioner Christina Romelus said. The self-help kiosks, fully funded by an $84,000 grant, give customers the opportunity to check out books, pay fines, download E books and perform other tasks without the help of an employee, Clark said. The automated return handling system, whose purchase was approved by the city commission on Sept. 17,will be outside the library's entrance with easy access from the parking garage. Instead of the returned items being dropped into a box, the system allows books and other materials to be checked, sorted and processed automatically. "If somebody forgets to put a DVD in its case, it recognizes that and places the case in a`trouble'bin," Clark said. Clark said the kiosks and materials handling system will mean that staffers will not need to manually process up to 600,000 items a year, allowing them "time to devote to customer service." https://www.palmbeachpost.com/news/20190924/check-this-out-boyntons-new-library-will-be-open-fridays-for-first-time-in-l0-years 1/2 .i 491 l.necK wis out:Doynton s new uorary will De open 1-ndays for first time in 10 years-News-The Palm Beach Post-West Palm Beach,FL "It's going to take mundane tasks away from staff and, by adding this, we will be able to open up on Fridays," Clark said. The library's four-day work week was adopted in 2009 as a cost-cutting measure that also shuttered City Hall on Fridays. City Hall reopened on Fridays beginning July 2014. With the new technology, Clark said the library's staff will go from a"passive to proactive" customer service approach. At the new library, one employee will serve as a greeter, another employee will be used to train patrons on the self-help kiosks and other employees will be"roving"around the library to assist customers directly. Commissioners were told the technology will not result in the dismissal of any employees. Clark also informed commissioners during their Sept. 17 meeting of several other projects involving the library including: - As of Monday, patrons can now check out 14 mobile hotspot devices that tap into a cellular network and provides a connection to nearby laptops, game consoles and anything that can connect to a Wi-Fi network. The devices can be checked out for up to 21 days, Clark said. - A plan is in place to allow customers to check out laptops for a three-hour period. The laptops can only be used in the library or nearby areas. The city commission must still give its approval. The proposal will likely come before the commission in December or early next year, Clark said. The library will occupy the bottom and second floors of the new four-floor City Hall once constructed. The bottom floor will be dedicated to children and teenagers, Clark said. jmilian@pbpost @caneswatch https://www.palmbeachpost.com/news/20190924/check-this-out-boyntons-new-library-will-be-open-fridays-for-first-time-in-10-years 2/2 UNIQUE MANAGEMENT SERVICES, INC. CREATED: 08/3112019 5:35 PM ZS ACCOUNT STATUS REPORT PAGE: 508 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 208 S SEACREST BLVD BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 08/31/2019 ALL AMOUNTS LISTED Accounts Submitted 2,543 Dollars Submitted 198,637.94 Dollars Received 23,035.26 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,649.03 Incorrect Addresses 455 Dollars in Skiptracing 25,567.24 Dollars Waived 13,223.82 Patron Disputes/Suspends : 1 Dollars in Dispute 37.00 Accounts in Process 2,087 Dollars in Process 162,362.57 # of Accounts Activated 1,245 Total Activated 99,895.08 % of Accounts Activated 59.66% % of Dollars Activated 61.53% UNIQUE MANAGEMENT SERVICES, INC Page 1 of 1 UNIQUE MANAGEMENT SERVICES, INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Left Column • Accounts Submitted: Total number of accounts submitted for collection. Bankruptcies: Total number of accounts in bankruptcy. Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite some time so this number is very dynamic. Patron Disputes/Suspends: Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements, mistakes,etc. Accounts in Process:Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies, Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. #of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They could have returned material, made a payment or a combination of both. %of Accounts Activated: Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted: Total dollar amount due from all accounts submitted for collection. Dollars in Bankruptcy: Total dollar amount due from all accounts in bankruptcy. Dollars in Skips: Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute:Total dollar amount for all accounts that have been disputed.. Dollars in Process:Total dollar amount for all accounts being processed. This number is equal to the Dollars Submitted minus Dollars in Bankruptcy, Dollars in Skips, and Dollars in Dispute,as well as the dollar amount due for all suspended and closed accounts(not detailed on this report). Its purpose is to show the total dollar amount actually being worked. Total Activated: Total original amount due by all Accounts Activated. The difference between this number and the sum of Dollars Received, Material Returned,and Dollars Waived is the remaining balance due by all Accounts Activated. %of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars in Process). Right Column Dollars Received:Actual money recovered as reported by the Library. Material Returned:Actual value of material returned as valued and reported by the Library. Dollars Waived:Actual dollars waived by the Library as reported by the Library. https://web.unique-mgmt.com/help_files/summary.asp 3/6/2017 • BOYNTON BEACH CITY LIBRARY MONTHLY REPORT JUNE 2019 Administrative Services/Public Relations Library Director attended City Commission meetings, Municipal Library Director's Meeting, Strategic Plan Workshop, American Library Association's annual conference, and spoke on a panel at a Palm Beach County Library Association meeting. Angela Rivieccio started working as the Catalog Librarian. Friends volunteered 163 hours during the month of June. The first wall of the future library building that will be shared with City Hall went up on June 17. The timeline for the project is on schedule. Library hosted the following meetings/programs: Mental Health Initiative, AmeriCorps, Summer Reading Program. Customer Service and Circulation Statistics Current Same Month Percentage Month Previous Year Change Customer Visits 7,855 17,423 -55 Total Circulation* 7,519 10,364 -27 Adult Circulation 4,106 6,096 -33 Young Adult Circulation 427 529 -19 Juvenile Circulation 1,706 2,654 -36 ILS System Circulation (Print Materials) 6,159 9,269 -34 Overdrive Ebook Circulation 678 561 +21 Audiobook Circulation 149 106 +41 RB Digital Magazine Downloads 286 136 +110 Audiovisual (incl.w/Adult #) 2,032 3,260 -38 Onecard Cards 0 1 -100 Number of Reference Transactions 664 Interlibrary Loans Provided 137 Interlibrary Loans Borrowed 3 *includes ILS, Ebooks, Freegal and RB Digital downloads. Digital Resource and Database Statistics Current Same Month Percentage Month Previous Year Change Freegal Streams 667 1,215 -45 Freegal Users 21 28 -25 Freegal Downloads 232 291 -20 Kanopy Streams 94 n/a n/a ALLDATA Auto Repair Articles 22 74 -70 Learning Express Sessions 10 53 +81 Gale Legal 15 1 +1400 Gale Infotrac Sessions 2,033 n/a n/a Gale Infotrac Retrievals 92 n/a n/a Transparent Languages Users 10 10 = Transparent Languages Sessions 59 51 +16 Learning Express Job Career Sessions 9 49 -39 Social Media Facebook Likes 383 New Facebook Likes 12 Facebook Followers 744 Twitter Followers 153 New Twitter Followers 8 Twitter Impressions 4,102 Instagram Followers 262 New Instagram Followers 15 Instagram Post Impressions 113 Boynton-Beach.org/city-library visits 4,102 Palm Beach Post Views (Newsbank) 421 Public Computer Usage Statistics Adult Computer use = 1,164 Average time per session = 53 minutes Teen Computer use = 282 Average time per session = 120 minutes Youth Computer use = 502 Average time per session = 44 minutes Computer Usage total = 1,948 One year ago = 3,793 (48% decrease) Public Computer Training Classes Computer classes temporarily suspended. Collection Management Discarded Items = 1,702 Items Added to Collection = 1,216 June 2019 Monthly Report I Page 2 - Archives Activities Our archivist continues to upload images for public viewing to our collection hosted through Florida International University. As of June 30, 144 images were available online. She is working on drafting copy to create a page for the archive on the library website. Library Program Report ADULT SERVICES Number of adult programs: 5 Attendance at adult programs: 23 Adult Outreach: Programs: 0 Attendance: 0 YOUTH SERVICES Number of Children's programs: 26 Attendance at Children's programs: 132 Children's Outreach Programs: 0 Attendance: 0 TEEN SERVICES Number of Teen programs: 3 Attendance at Teen programs: 47 Teen Outreach Programs: 0 Attendance: 0 AmeriCorps Report YOUTH PROGRAMS - Tia Youth Homework Help Sessions: 10 There have been about 3 new students who have signed up for Homework Help for the summer. I have helped to lead Better Savers, I wish I were Grown, Reader's Theatre, Community Service Club, STEM Days, and Zumba. When coming up with the program Better Savers I wanted to teach the kids how to save money and not to buy on impulse. For I wish I was Grown the children inspired me with this one since I heard that phrase throughout the year. I am also guilty of saying those exact words and learned how to appreciate being a child. Through this program I was able to teach them to not be in a rush to grown up and enjoy being a kid while they can. I used my real expenses such as rent, cell phone, internet, gas etc. to show so of the big responsibilities of an adult. In Readers Theatre I saw the children come alive when reading the stories in a fun way. Children that were shy readers came out of their shells and found joy in reading. The children really enjoyed the Community Service Club. For one of the days we made 25 snack packs for homeless individuals. For the second club meeting we made uplifting quotes, and I walked around the library as they passed them out. I had the opportunity to teach the elementary students and tweens about Internet Safety. It nice to have some parents sit in with the 13 students present to confirm why internet safety is important. TEEN PROGRAMS - Gavin Teen Homework Help Sessions: 3 June 2019 Monthly Report I Page 3 No report provided. ADULT PROGRAMS - Liz Beginner ESOL Classes: 0 ESOL classes and private tutoring wrapped up in May and will resume in late August. June 2019 Monthly Report I Page 4 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT JULY 2019 Administrative Services/Public Relations Library Director attended City Commission meetings, Budget meetings and workshops, and the Schoolhouse Children's Museum board meeting. The Friends of the Boynton Beach City Library contributed 179 volunteer hours throughout the month at the bookstore. Library hosted the following meetings/programs: Mental Health Initiative, Summer Reading Program. Customer Service and Circulation Statistics Current Same Month Percentage Month Previous Year Change Customer Visits 8,127 6,924 +17 Total Circulation* 7,889 6,300 +25 Adult Circulation 4,522 3,447 +31 Young Adult Circulation 468 221 +112 Juvenile Circulation 1,572 1,370 +15 ILS System Circulation (Print Materials) 6,562 5,038 +30 Overdrive Ebook Circulation 624 641 -3 Audiobook Circulation 183 110 +66 RB Digital Magazine Downloads 286 172 +66 Audiovisual (incl.w/Adult #) 2,267 1,625 +40 Onecard Cards 1 3 -66 Number of Reference Transactions 650 Interlibrary Loans Provided 139 Interlibrary Loans Borrowed 3 *includes ILS, Ebooks, Freegal and RB Digital downloads. - Digital Resource and Database Statistics Current Same Month Percentage Month Previous Year Change Freegal Streams 650 1,642 -60 Freegal Users 19 28 -32 Freegal Downloads 226 339 -33 Kanopy Streams 117 n/a n/a ALLDATA Auto Repair Articles 0 - - Learning Express Sessions 10 - - Gale Legal 8 0 - Gale Infotrac Sessions 3,198 n/a n/a Gale Infotrac Retrievals 396 n/a n/a Transparent Languages Users 48 - - Transparent Languages Sessions 954 - - Learning Express Job Career Sessions 97 - - Social Media Facebook Likes 405 New Facebook Likes 24 Facebook Followers 536 Twitter Followers 160 New Twitter Followers 6 Twitter Impressions 3,369 Instagram Followers 275 New Instagram Followers 13 Instagram Post Impressions 115 Boynton-Beach.org/city-library visits 4,524 Palm Beach Post Views (Newsbank) 366 Public Computer Usage Statistics Adult Computer use = 1,231 Average time per session = 51 minutes Teen Computer use = 360 Average time per session = 109 minutes Youth Computer use = 532 Average time per session = 52 minutes Computer Usage total = 2,123 One year ago = n/a (no numbers recorded due to library closing) Public Computer Training Classes Computer classes temporarily suspended. Collection Management Discarded Items = 1,075 Items Added to Collection = 600 July 2019 Monthly Report I Page 2 Archives Activities Our archivist created a website for the Archives, available here: boynton-beach.org/library/archives. Now the public can easily locate the digital image collection, digitized newspapers, manuscripts and oral history collections. Georgen is actively working on the webpages and continues to upload items from the Archive to make them accessible for viewing outside of the Library. Library Program Report ADULT SERVICES Number of adult programs: 3 Attendance at adult programs: 26 Adult Outreach: Programs: 0 Attendance: 0 YOUTH SERVICES Number of Children's programs: 15 Attendance at Children's programs: 128 Children's Outreach Programs: 0 Attendance: 0 TEEN SERVICES Number of Teen programs: 0 Attendance at Teen programs: 0 Teen Outreach Programs: 0 Attendance: 0 AmeriCorps Report YOUTH PROGRAMS - Youth Homework Help Sessions: n/a Summer break. Will resume in September. TEEN PROGRAMS - Teen Homework Help Sessions: n/a Summer break. Will resume in September. ADULT PROGRAMS - Beginner ESOL Classes: n/a Advanced ESOL Classes: n/a Summer break. Will resume in September. July 2019 Monthly Report I Page 3 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT AUGUST 2019 Administrative Services/Public Relations Library Director attended City Commission meetings, SEFLIN Regional Conference, Library Co-Op annual meeting, Read Together committee meeting, SEFLIN Advocacy committee meeting, SEFLIN Board of Directors meeting, and an FLA Legislative meeting. Peggie Scott with AmeriCorps joined our team to oversee children's homework help. Sessions will resume after Labor Day. We celebrated three graduates from our Career Online High School program at the August 20 City Commission meeting. Mayor Steven B. Grant presented the graduates with a certificate honoring their achievements in the program. The Friends of the Boynton Beach City Library contributed 174 volunteer hours throughout the month at the bookstore. Library hosted the following meetings/programs: Mental Health Initiative, Summer Reading Program. Customer Service and Circulation Statistics Current Same Month Percentage Month Previous Year Change Customer Visits 8,030 - - Total Circulation* 7,682 5,325 +44 Adult Circulation 4,289 3,006 +43 Young Adult Circulation 499 279 +79 Juvenile Circulation 1,593 935 +70 ILS System Circulation (Print Materials) 6,381 4,220 +51 Overdrive Ebook Circulation 631 621 +2 Audiobook Circulation 169 81 +109 RB Digital Magazine Downloads 331 101 +228 Audiovisual (incl.w/Adult #) 2,177 1,210 +80 Onecard Cards 2 0 - Number of Reference Transactions 664 - - Interlibrary Loans Provided 121 - - Interlibrary Loans Borrowed 2 - - *includes ILS, Ebooks, Freegal and RB Digital downloads. - Digital Resource and Database Statistics Current Same Month Percentage Month Previous Year Change Freegal Streams 519 1,182 -56 Freegal Users 16 22 -27 Freegal Downloads 200 302 -34 Kanopy Streams 90 n/a n/a ALLDATA Auto Repair Articles - - - Learning Express Sessions 1 - - Gale Legal 6 - - Gale Infotrac Sessions 2,960 n/a n/a Gale Infotrac Retrievals 341 n/a n/a Transparent Languages Users 27 - - Transparent Languages Sessions 9 - - Learning Express Job Career Sessions 1 - - Social Media Facebook Likes 482 New Facebook Likes 77 Facebook Followers 493 Twitter Followers 155 New Twitter Followers 2 Twitter Impressions 2,544 Instagram Followers 280 New Instagram Followers 5 Instagram Post Impressions n/a Boynton-Beach.org/city-library visits y lfat Palm Beach Post Views (Newsbank) 248 Public Computer Usage Statistics Adult Computer use = 1,116 Average time per session = 48 minutes Teen Computer use = 339 Average time per session = 102 minutes Youth Computer use = 524 Average time per session = 47 minutes Computer Usage total = 1,979 One year ago = n/a (no numbers recorded due to library closing) Public Computer Training Classes Computer classes temporarily suspended. Collection Management Discarded Items = 290 Items Added to Collection = 843 August 2019 Monthly Report I Page 2 Archives Activities The Boynton Beach City Library Local History Archives continues to make great strides in providing access to its collections. This month an Oral History page has been added to the new Archives section of the Library website. Oral history interviews and other information have been made available through the website Internet Archive. More photographs have been added to the FIU digital collections website for public review. A flyer has also been created to promote these new access points. The Archive is also partnering with Pediment Publishing to offer a public scanning event. On Friday, October 11, 10AM — noon, Intracoastal Park Clubhouse, Classroom A, 2240 N. Federal Highway, Boynton Beach. Library Program Report ADULT SERVICES Number of adult programs: 6 Attendance at adult programs: 43 Adult Outreach: Programs: 0 Attendance: 0 YOUTH SERVICES Number of Children's programs: 6 Attendance at Children's programs: 37 Number of Summer Reading participants: 96 Number of Summer Reading participants who completed program: 30 Children's Outreach Programs: 0 Attendance: 0 TEEN SERVICES Number of Teen programs: 0 Attendance at Teen programs: 0 Number of Summer Reading participants: 81 Number of Summer Reading participants who completed program: 30 Teen Outreach Programs: 0 Attendance: 0 AmeriCorps Report YOUTH PROGRAMS - Youth Homework Help Sessions: n/a Summer break. Will resume in September. TEEN PROGRAMS - Teen Homework Help Sessions: n/a Summer break. Will resume in September. ADULT PROGRAMS - Beginner ESOL Classes: n/a Advanced ESOL Classes: n/a Summer break. Will resume in September. August 2019 Monthly Report I Page 3 Boynton Beach City Library Small Business Resources Easily research your business community for - information on companies, industries and more FS;FNiinlc /- with timely news,statistical data and reports. , O 1 I�� / ` 1111 I al ID ► 0 The Florida Small Business Development Center -\) �••— SBDC Network delivers consulting,training and information to help businesses succeed. DIGITAL Search to learn how to plan,fund,start or manage ENTREPRENEURSHIP OP N your small business. Includes sample business LIBRARY plans, how to guides, articles and websites. OPEN ;eG�lf ONErILE Addresses concerns over the protection of assets, 0 24/7 INSURANCE physical or intellectual, ranging from the individual AND LIABILITY — property owner to multinational corporations. MIL 0 r Florida-specific small business form templates, LEGALFORMS including business plans, contracts,financial statements,waivers, proposals and balance sheets. Get Connected! Get connected - it's FREE Visit boyntonlibrary.org. Have your library card number ready with your library card! to login. For help connecting, call the Library at 561.742.6390. Available at boyntonlibrary.org Books, Magazines, Movies and Music Online Learning and Research Stream up to five hours of music per day and c______—_. Over 100 languages to choose from, including freegal download up to five songs per month. Freegal's Transparent English. Receive instruction on listening, speaking, library features over 15 million+songs. Caroline reading and writing and supplemental resources. Stream up to seven movies per month.The Kanopy EBSCO Access over 700 practice tests,tutorials and kanopy collection consists of over 30,000 films available on ebooks related to entrance exam preparation, any device via the Kanopy app. LearningExpress career certification and work skills development. Borrow ebooks and audiobooks to read on your _ Through LearningExpress,this tool is the most ysmartphone,tablet, computer or eReader. Read or .Job&Career comprehensive collection of job search and career 1i - listen instantly or download for offline use. Accelerator exploration tools online. Includes resume builders. Research local history and historical news articles Stream or download unlimited full-color digital } Boynton Beach City Libraryviathe Boynton Beach Newspaper Collection, II) digital magazines and select audiobooks to your Local History Archives smartphone,tablet or computer. uploaded by our library's Local History Archives. Search Gale Databases for full-text magazines, News, Finance and Business .4GALE newspapers,videos, reference books and more for a♦ A Cengage Company complete,credible and up-to-date content. The Palm Beach Post Current and past coverage of The Palm Beach Post spanning 25 years.View articles in full-text,web- Grow your skill set with access to over 13,000 online EALIIBISSIMIR only content and full color image editions. professional development courses in business, !1 Learning Soluticns tech, safety,compliance and finance. Florida-specific templates that can be used to LEGALFORMS - create credible, accurate legal documents across e e 1 Search their collection of magazines, books, i' 36 categories from affidavits to wills. ..4, newspapers and more by topic, interest or age -'YALRIllila inielanl group.Access educational ebooks on all subjects. �� ,.. Detailed demographic data on more than 24 j million U.S. businesses and 206 million consumers, DEMOGRAPHICSNOW /A!, tit �, 4, A comprehensive consumer health resource that •,%0ideal for gaining consumer and market insight. HEAL iH alio j provides authoritative information through several ,EItNECS 7� types of content, including audio and visual. - ancestry- ALL DATA Bring your own device or use our computer lab to access these research Available at the Library - LibtyllyF.dirio►, databases while on the Library network.