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Agenda 04-28-21 City of Boynton Beach BOYNTON BEACH CITY LIBRARY 100 EastAvenue LIBRARYBoynton Beach, FL 33435 AGENDA Date: April 28, 2021 Location/Time: via Zoom Meeting 6:00 P.M. I tt s://r 2 eb., oomi.us/`/8 8313 2 Dial In—(346) 248-7799, Meeting ID 858 3192 6029(No password required) I. Pre-meeting announcement from Craig Clark, Library Director II. Call to Order—Marcia Levine, Board Chair III. Approval of Minutes—Meeting of March 24, 2021 IV. Correspondence and Communications V. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) VI. Chair's Report VII. Unfinished Business: Staffing Update-Craig Clark AmeriCorps Program—Jeannie Taylor Career Online High School-Jeannie Taylor Advocacy for Library Funding—Craig Clark VIII. New Business Library Marketing Plan—Madison Kjosa, Marketing Manager—presentation Library Signage on City Hall Building exterior 2nd Floor Public Restrooms—Access for Disabled Whisper Room Purchase—Jeannie Taylor New Database—Comics and Graphic Novels on Overdrive(Libby app) IX. Library Director's Report/Statistics March 2021 Monthly Report X. Announcements Next Library Board Meeting—May 26, 2021 —Via Zoom Meeting XI. Adjournment NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND,FOR SUCH PURPOSE,HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED.(F.S.286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561) 742-6060 OR(TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. MINUTES OF THE LIBRARY BOARD MEETING HELD ON WEDNESDAY, MARCH 24, 2021, AT 6:00 P.M. VIA ZOOM ONLINE MEETING, IN BOYNTON BEACH, FLORIDA Present: Marcia Levine, Chair Craig Clark, Library Director Dr. Stephanie Hayden-Adeyemo, Vice Chair(Arrived 6:20 PM) Jeannie Taylor, Assistant George Feldman (Arrived at 6:30 PM) Library Director Ace Tilton Ratcliff Elizabeth Sherlock Victor Gaud Cabrera, Alternate Sarah Brown, Alternate Absent: Robyn Boucard Lindsay Karten I. Pre-meeting announcement from Craig Clark, Library Director At 6:01 p.m., Craig Clark, Library Director, read a statement explaining how the online meeting would proceed and how the public could participate. II. Call to Order— Marcia Levine, Board Chair Chair Levine called the meeting to order at 6:02 p.m. Roll call was taken. Self- introductions were made. A quorum was present. III. Approval of Minutes—Meeting of February 24, 2021 Motion Mr. Gaud moved to approve the minutes. Ms. Sherlock seconded the motion.The motion passed unanimously. IV. Correspondence and Communications Chair Levine explained at the last meeting, there was discussion that under this section of the agenda the members could speak about anything they learned or did pertaining to libraries. It would be a running conversation and items discussed may end up as New Business items. Chair Levine was still finding her way and learning about the Library and what was going on in Boynton. She visits the library and looks and sees who comes to the Library. She goes to other libraries and she likes to see how the Boynton Library measures up. She was reading a lot about libraries and is amazed how much there is on Meeting Minutes Library Advisory Board Boynton Beach, Florida March 24, 2021 the web about libraries, the International Library Association, how many library associations there are and she reviews their trends. A lot of it deals with technology and social justice. Mx. Ratcliff goes to the Library each week and thought the Library was incredible. Ms. Sherlock thought the Kinetic event was great and the guard at the door named Jay, was a salesman for the Library. Chair Levine agreed. Mr. Clark noted there was a lot of questions and concerns about why the word Library is not on the building and he informed the members a sign was coming and the City administration was working on it. Staff is trying to determine placement of the sign and when they have a schematic, he will review it with the Board. Mr. Clark did not know if the City would make a presentation. V. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) None. VI. Chair's Report Chair Levine referenced her earlier comments. VII. Unfinished Business: Staffing Update - Craig Clark Mr. Clark explained they are looking through applications and anticipated interviewing for the remaining part-time Library Aide position over the next few weeks. The Library was getting busier each day due to COVID vaccination roll-outs and he would keep the Board apprised. People 50 and older can now get their shots and Mr. Clark pointed out the City's website can allow people to sign up for the vaccine at the Hester Center, which is on the City's home page. AmeriCorps Program—Jeannie Taylor Jeannie Taylor, Assistant Library Director, announced AmeriCorps Volunteers were off last week for spring break and returned this week and are fully booked. She noted Youth Services has a summer reading program and an extensive one was planned this year. They want a kick off day that will use the indoors, outdoors and the green space. The events they have planned included AmeriCorps as the volunteers can do service projects, which are community non-profit activities, for additional hours. It was anticipated an additional 40 AmeriCorps volunteers will participate in the event that will be held on Saturday, June 5t' from 10 a.m. to 1 p.m. Those enrolled in the Summer Reading program agree to read so many materials and then receive a prize on completion. Usually the Library has a program for the youth and the teens as well, in addition to school reading lists. 2 Meeting Minutes Library Advisory Board Boynton Beach, Florida March 24, 2029 Career Online High School -Jeannie Taylor Ms. Taylor announced they have three students in the program: two have completed 68%of the course. If they are diligent, they can complete the course in the next couple of months. No one is in the prerequisite program right now. She gets a few emails each week from people that have taken the self-assessment, but right now they can only offer scholarships to those working or living in Boynton Beach. They are applying for a grant, and if awarded, they can open it up to people in the surrounding areas. Mr. Clark noted the members received emails about advocacy, which included information on the Career Online High School and there is a House Bill advocating for$500K in funding, statewide for the program and there is Senate support. Mr. Clark commented they did not support the measure last year, but they did the year before, but the Governor vetoed it. They are pushing the program and the Florida's Library Association has caught onto chatter about the program in Tallahassee. He hoped all would continue to send emails. He had two meetings with two senators and one with a representative and he advised the letters do help. Chair Levine requested Mr. Clark put it on the agenda as a reminder. Mr. Clark thought it would be too late next month. He was unsure when session ends, but they are currently in session and they have a deadline to submit their budget to the Governor. Advocacy is year-round and he would add it to the agenda. Adult Reading Club—Jeannie Taylor Ms. Taylor explained the adult reading club is held in January and February. Since it is slow,they extended it to March. Last month,94 people signed up for the program and the current tally is 99 people. The prize is a tote bag and half of the participants claimed their prize. VIII. New Business Library Visitation Recap—Kinetic Art Symposium Mr. Clark advised the Youth Library was open for four hours the Sunday of the Kinetic Art event and 289 people came through the Library. He was glad they could see the winners of the pinwheel kits made by the youth. New Library cards were issued and some items were checked out. They were happy to be open and participate. Chair Levine was excited how many people turned out for the event and noted there were thousands patiently waiting at the Cultural Art Center to get into the indoor exhibit. It was truly amazing. The weather was great except for Saturday about 4 p.m. Sunday was gorgeous. The band and food trucks were great. Chair Levine explained the Board has the ability to do closed captioning on Zoom. They would only have to enable it. BBCL Small Business Resources Brochure Mr. Clark included a draft brochure in the meeting materials. This item and the next Item are listed as Small Business Resources. Mr. Clark explained he has a seat at the 3 Meeting Minutes Library Advisory Board Boynton Beach, Florida March 24, 2021 economic development table and it is an important place to be right now. The brochure has a list of many of the City's free resources for anyone looking to start a small business, including two new databases, one of which is the Gale Business Plan Builder. It creates a step-by-step plan that walks through five areas of exploration to develop a business plan focused on long-term success. The A to Z Databases is a job search, reference and mailing list with 30M executive profiles and business and 220M references that can be used for sales leads, mailing lists, market research and more. They have listed online resources, print materials, ebooks and overdrive on cloud library and some local, county, state and federal resources as a one-stop shopping guide to start a small business. The CRA and City will distribute them as well as the Economic Development Department. Mr. Clark noted the Makers Space was coming on line this year as well. New Databases Coming—A to Z and Gale Business Plan Builder David Scott is the Director of Economic Development and Strategy and he was a key resource that Mr. Clark consulted. He researched relationships and sat down and talked about what they have at the Library and was impressed with the Library's resources. Vice Chair Hayden-Adeyemo praised Mr. Clark for his patience. She asked if Library staff was moving forward with a progression plan for Library employees. Ms. Taylor noted it was a career path and resources and tools for employees. The Library and City are always interested in developing its employees. Vice Chair Hayden-Adeyemo went to the Library in person and thought if there is square footage the Library does not have, it has to be made up somehow. She was glad they have a chair at the economic development table and thought the Library should aim for the entire table. If the Library and City Hall complex is the beacon, they want to also be influential in the decisions that are made in the City. Mx. Ratcliff was excited about the Makers Space, thought is was a cool part of the community and offered to be involved in it. Mr. Clark thought there may be opportunities to volunteer in the program and he will let his staff know. Mr. Gaud wanted to volunteer for new programs regarding the small business activities. Vice Chair Hayden-Adeyemo was also interested in volunteering in the same programs. Mr. Clark commented staff was waiting for the contracts to be signed for the new databases and then the brochure will be valid. IX. Library Director's Report/Statistics February 2021 Monthly Report Mr. Clark noted circulation increased 23% overall since last year. Adult circulation increased 1%, young adults increased 5%, and juvenile circulation increased 37%. E- book circulation increased 115% due to COVID and E-audio circulation increased 47%. The statistics are very good. The Library has a lot more digital and virtual programming and staff was pleased with the increase. Chair Levine asked if patrons come in and give 4 Meeting Minutes Library Advisory Board Boynton Beach, Florida March 24, 2021 n suggestions and ask questions. Mr. Clark responded they consistently get new ideas, requests for materials and questions why the word Library was not on the building. The public is very vocal about their needs. Nearly all of the items requested are ordered by the Library. Vice Chair Hayden-Adeyemo saw the Library for the first time and used the restrooms. She commented she did not feel safe in the restrooms on the second floor. It did not have an open doorway and it seems like it was not intended for general public use. Mr. Clark explained there is a camera in the hallway outside the restrooms. Vice Chair Hayden-Adeyemo advised if she is physically challenged, the disabled bathroom was locked or difficult to open. The community area had a male and female bathroom, and she did not feel safe. She advised when you go to a public venue, it seems like the bathroom was for staff usage. Mr. Clark explained it originally was for staff usage. He commented he will ask if they could have the door removed. Mx. Ratcliff did not feel the restrooms were unsafe, but to the point of disabled patrons, the door was hard to maneuver for wheelchair bound individuals because there was no auto door opener. Mr. Clark advised he would bring that up to the City Administration's attention tomorrow and see what could be done. There is no other bathroom on the second floor, but there are public restrooms on the first floor. Vice Chair Hayden-Adeyemo asked about the Library entrance sign and learned it was forthcoming. She noted the City was planning for the Library since 2018 and questioned why the sign was just coming now. Mr. Gaud asked, regarding the social media statistics, if there was a social media and marketing plan in place they could read. Mr. Clark explained they do not have a written plan yet, but the marketing manager will work on one.Vice Chair Hayden-Adeyemo noted the marketing manager made a presentation. She asked if there was a marketing plan developed when hired or after the fact. Mr. Clark restated there was not yet a plan developed. Vice Chair Hayden-Adeyemo commented the Board had discussed a youth situation and she went into the Youth Library. She indicated based on what they discussed, the Youth Library would be away from the main Library, but she did not see a space for youth. She spoke about the lights, but she did not see what the members saw on the blueprints or the charettes. Mr. Clark could not answer questions how the building was designed. Vice Chair Hayden-Adeyemo responded she was not talking about how the building was designed. She was speaking about the comments they made at the time and at the charettes and thought the current building was nothing like they discussed. Mr.Clark was aware of the charette at the Library. Vice Chair Hayden-Adeyemo agreed, the Board talked by themselves and then the Library designer came in and spoke to them and then others came in. As the past week was the first time she went to the Library, she reiterated the design does not match up and she was very disappointed they are waiting for a sign that says Library to be placed and the restroom on the second floor was an after fact thought. She wanted it on record she was disappointed and it is unacceptable. It was the 5 Meeting Minutes Library Advisory Board Boynton Beach, Florida March 24, 2021 first time she physically entered the library. She got her (vaccine) shot and went to the kinetic event and was there early. She had driven and went by the Library, but did not go in because it was a trauma for her. She has processed her trauma and entered the Library. Chair Levine noted the item was not on the agenda. She requested Vice Chair Hayden-Adeyemo frame the issue and they can put it on the next agenda . Mr. Clark agreed to do so for the next meeting. Vice Chair Hayden-Adeyemo thought there was no need to put on the agenda. For the next agenda,Vice Chair Hayden-Adeyemo wanted to discuss what was discussed in several meetings for the Library. The end result of the Library discussion was the product did not look like what was discussed. Mr. Clark asked what she wanted him to do about it, because there was nothing he could do about it. Mr. Feldman suggested framing the issue by saying public access complaints discussed at meeting on a certain date, second floor bathroom not according to Code?and Library signage. Mr. Feldman did not think they have the right to question the construction of the building. He thought they should give direction what they would like to see for the public to make it better. Mr. Gaud thought all could be summarized in the layout of the Library and the current organization of the Library. Vice Chair Hayden-Adeyemo thought the issue was the comments intended/written organization, versus the product that was received. Chair Levine summarized at the next meeting they will discuss the bathroom door,.the placement of the bathroom facilities, access to the door and the sign. Vice Chair Hayden- Adeyemo advised she wanted to discuss Code Compliance according to federal statutes for the restroom, if it is not an intended bathroom it must be up to federal standards. She wanted to discuss the location and access for the main point of the entrance at the Library that says Library, and the resources, such as the technology, computers that were supposed to be purchased. Mr. Clark reiterated he will discuss the matter of the bathroom door and handicapped access with the City administration the next day. He repeated twice the word Library will be added to the outside of the building. The City is working on it. As for the resources, computers and technology that he said he would purchase, he advised he worked for months on end to acquire everything he said he would and purchased every piece of it. Vice Chair Hayden-Adeyemo noted the bathroom was an afterthought and was not in compliance. Chair Levine explained they need verbiage for the New Business. She did not see where the new business was in the matter and thought the matter was outside the purview of the Board. Vice Chair Hayden-Adeyemo noted they were the Library Board. Vice Chair Hayden-Adeyemo commented they need the plan they discussed a year ago when the new marketing person was hired on what they would do to upsell the Library. Mr. Clark responded he had addressed that matter. Chair Levine thanked all for their patience. 6 Meeting Minutes Library Advisory Board Boynton Beach, Florida March 24, 2021 X. Announcements Next Library Board Meeting—April 28, 2021 —Via Zoom Meeting XI. Adjournment Motion Mx. Ratcliff move to adjourn. Ms. Sherlock seconded the motion. The motion passed unanimously. The meeting was adjourned at 6:59 p.m. h" Catherine Cherry Minutes Specialist 7 I � f x�x 4 ,. 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Go to b*lt.ly/bbcld*lgital and click the Overdrive url STEP I under "Audiobooks, Ebooks and Magazines. Once on the Overdrive page, click "Subjects" in ` STEL' 2 the upper left corner.V 3 On the Subjects ' page, click "Comic and GraphicBooks" section.under the Fiction Read and enjoy! t „ WANT TO READ ONTHE LIBBY APP? STEP I Download the app to your mobile device (availlable \ . collection,STEP Z Once you're viewing the tap "Subjects IN \ . . bo ntonlib 1-7424390 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT ARCH 2021 Administrative Services/Public Relations Library Director attended City Commission meetings, Healing Heart Sculpture Unveiling, BB Campaign Monthly Meeting, and SEFLIN Advocacy Meeting. The Youth Library collaborated with the city for the Kinetic Art Festival, held the weekend of March 6. Pinwheels created by local youth prior to the event were displayed in the Youth Library for event attendees to see. Customer Service and Circulation Statistics Current Same Month Percentage Month Previous Year Change Customer Visits Adult 3,426aNN vµ4,885 (Adult +MM _-.63 (combined) YS) Customer Visits Youth 1,428 - - Total Circulation* 13,241 8,214 61 ;Adult Circulation ( 6,969 4,775 46 Young Adult Circulation _ 546 276 _ 98 Juvenile Circulation 3,037 1,531 98 ILS System Circulation (Print Materials)re 10,582 6,585 61 (Total items checked out kiosks and others in-house) Checkouts on Kiosks 6,278 0 - I Items Checked Out at CR Desk RFID 87 _ _ Pad EBook Circ (Overdrive, Cloudlibrary) 1,645 793 107 eAudiobook Circ (Overdrive, CloudQ 291 199 46 Overdrive Magazines 202 312 -35 Audiovisual 2,301 1,916 20 Users registered 278 47 491 Online user registration 27 - - Onecard Cards 1 2 -50 Number of Reference Transactions 351 400 -12 *includes ILS, Ebooks, Freegal, OD mags, Gale legal forms Curbside Pickup Statistics • Number of appointments made: 19 • Number of appointments picked up: 19 Number of no-shows: 0 Meeting Room Usage Statistics Number of reservations: 211 people Digital Resource and Database Statistics Current Same Month Percentage Month Previous Year Change Freegal Streams 787 465 69 Freegal Users (new) 2 18 -89 _u. ----- __ �r_. _ M Freegal Downloads 514 324 59 Kanopy Streams 322 129 150 Learning Express Sessions 51 0 ..........._.. ....................__............. _ron_ _.—.._.. Gale Legal 10 1 900 Gale Infotrac Sessions 450 206 118 Gale Infotrac Retrievals 17 33 -48 .. ._....-... ------ .... -- ----------- _. Transparent Languages Users 10 8 25 Transparent Languages Sessions 45 15 200 Learning Express Job Career Sessions 45 0 Knowledge City Logins 8 0 ( - Boynton-Beach.org/city-library 6,743 5,019 34 pageviews (pulled from Google Analytics, this is the number of views our library website has received) Palm Beach Post Views (Newsbank) , 436 385 13 Social is Current Same Month Percentage Month Previous Year Change Facebook Likes (number of people 1007 588 71 who like the Facebook eq2ej d New Facebook Likes (number of 8 7 14 new ae likes Facebook Engagements (sum of all No historical data likes, comments, and shares across al/ 449 available _ osts for the month Twitter Followers (number of people who follow the Twitter 273 209 31 account) March 2021 Monthly Report Page 2 ----- - .....------- ......... New Twitter Followers (number of 6 3 50 new Twitter account followers Twitter Engagements (sum of all No historical data likes, comments, and retweets across 79 available _ all tweets for the month Instagram Followers (number of No historical data _ people who follow the Instagram 779 available account I New Instagram Followers No historical data _ (number of new Instagram account 25 available followers Instagram Engagements (sum of No historical data _ likes and comments across all posts 189 available for the month Public Computer Usage Statistics Adult Computer use = 1266 Average time per session = 38 minutes Youth Computer use = 252 Average time per session = 40 minutes Adult Laptops total use: 117 Teen Laptops total use: 72 Computer Usage total = 1,707* One year ago = No computer usage stats.** *Total includes adult and youth computer areas, and adult and teen laptops. **Total includes adult, youth, and teen computer areas. Collection Management Discarded Items = 873 Items Added to Collection = 798 Archives Activities The Local History Archives continues to collect, preserve, and make accessible historical materials. Donations to the Archives are increasing. Recent donations include copies of documents from Angela Girtman of the South Palm Beach County Alumnae Chapter of Delta Sigma Theta, a national African-American sorority and community service organization, which were also placed on display as part of Women's History month. Another display for Women's History Month was a spotlight on Women's oral histories in our collections. Donations made in February are continuing to be processed, including the photo file of the Boynton Beach Star and photographs and films of Miss Gillian's Dance School. The digitization project undertaken in conjunction with FIU has been completed, and 1,497 of our images are available on the FIU digital collections database, and through Digital Public Library of America; thanks go to Southeast Florida Library Information Network for funding this initiative. March 2021 Monthly Report I Page 3 Library Program Report DIGITAL PROGRAMMING - Makerspace Grab'n'Go Event: Paper Beads o Number of Kits Checked Out: 23 o Registered Zoom Attendees (those who registered): 4 o In-Meeting Zoom Attendees (those who actually attended): 0 o Facebook Live Attendees: 9 - NAMI Ending the Silence: For Families o Registered Zoom Attendees (those who registered): 21 o In-Meeting Zoom Attendees (those who actually attended): 15 o Facebook Live Attendees: 28 - NAMI Ending the Silence: For Students o Registered Zoom Attendees (those who registered): 28 o In-Meeting Zoom Attendees (those who actually attended): 18 o Facebook Live Attendees: 16 - "The Great American Songbook,"Virtual Concert o Facebook Live Attendees: 29 - Back to the Databasics: Transparent Language o Registered Zoom Attendees (those who registered): 1 o In-Meeting Zoom Attendees (those who actually attended): 1 o Facebook Live Attendees: 12 - Coffee Chat: Stencil Latte Art 0 1-Minute Video Views: 12 o Post Engagements: 4 o Number of Videos: 1 ADULT SERVICES - Quilters (paused meetings until further notice) o Number of Meetings: 0 March 2021 Monthly Report Page 4 o Total Attendees: 0 - Adult English Classes o Number of Sessions: 26 o Participants: 4 YOUTH SERVICES - Teeny Tiny Storytime o Number of Programs: 11 o Participants: 25 - Homework Help (Child) o Number of Sessions: 94 o Participants: 27 - Youth Craft Kits (various) o Number of Programs: N/A o Participants: 120 TEEN SERVICES - Homework Help (Teen) o Number of Sessions: 57 o Participants: 11 Pi-Day Pikus o Number of Programs: 1 o Participants: 8 Pi-Day Pi Chain o Number of Programs: 1 o Participants: 18 NAMI Ending the Silence — Parts 1 and 2 o See Digital Programming for statistics. March 2021 Monthly Report Page 5 AmeriCorps Report AmeriCor s Kids Homework Help Monthly Report By Olivia Shimkus March was a very busy month here at the homework help center. The kids always get excited before and after a break so it was a wonderfully hectic month. I continue to be very busy and have a full schedule consistently. I still have mostly regulars who come week to week, with a few sporadic drop-ins and several new students. I have gotten really positive feedback from parents over the last few weeks as many learners are taking Florida state tests and reading level placement exams. I have had a few parents bring in report cards to show me to see their progress which I love! I have begun doubling up some times if learners are at similar levels and both parents are okay with it in order to meet demand and help as many learners as possible. My learners are fully in-person at school now which they are very happy about. This has changed the center a little bit as there are a lot more students with homework now that they aren't fully online. I am excited to keep working with my students as they finish up testing and prepare for summer and their next school year. This month's statistics were as follows: In regards to students K-6, we had 7 new students and about 20 returning students. The new students varied in age with no kindergarteners, 2 first graders, 1 second grader, 1 third grader, 3 fourth graders, no fifth graders and no sixth graders. In March, even though we had a week off for spring break, I had about 94 sessions from 30 minutes — 1 hour and did just over 48 hours of instruction for the month of March. In total, Joe and I have served 65 K-6 students in official sessions and dozens of others with quick questions and technical help. Just to give a snapshot, the kid's homework help center has served 10 kindergarteners, 14 first graders, 8 second graders, 11 third graders, 10 fourth graders, 10 fifth graders and 2 sixth graders total from dozens of area schools, most commonly, Poinciana elementary and Forest Park Elementary. Year to date I have provided 441 sessions with a total of 238 hours of instruction. Most of my tutoring continues to be in math and reading, with a little bit of science, history, and spelling. As of late, I have been doing a lot of test prep for the various Florida state tests being administered around this time. A lot of parents and learners have expressed a desire to prepare for these tests, so I've been doing a lot of research and material curating to help prepare my learners for these. The youth library has several books and study guides for the various tests so those have been helpful. Many parents have also expressed to me that they are looking ahead to next school year and are looking for materials for summer to keep their kids on track, so that is something I've been working on along with the Youth librarians! I continue to really enjoy spending time with my learners and look forwards to seeing them every week. It is an honor to see their personalities develop as they get more comfortable with me. Many parents have told me their child gets super excited to come to the library to see me and that they want to come even when they have no homework! That gives me so much purpose. I am happy to be with them even to just be a friendly presence and someone to talk to. I look forward to watch them continue to grow in the next few months! March 2021 Monthly Report I Page 6 AmeriCor s Teens Homework Help Monthly Report By Joe DiConsiglio March was a good and busy month. I had anywhere from 4-7 students a day and I had a lot of new students this month. I had 17 students throughout the month for a total of 57 sessions. This month had less sessions because we missed a week for Spring Break. I had 6 elementary school students, 8 middle school students, and 3 high schoolers. Like previous months, I have two students who come in everyday and I have developed friendly, mentor-student relationships with them. I have seen significant improvement in the writing and math work of these students and am excited to keep helping them for hopefully the rest of the year. My other students come in more sporadically. For everyone else I keep it to two sessions a week as I am becoming more and more busy. Most days this month I have had students from 2:30 — 7:00 straight with no breaks. Still, we have had excellent tutoring sessions nonetheless. I am getting more and more comfortable teaching subjects as well as helping students without giving them the answers. AmeriCorps Adult English Classes Report By Abbey Van Allsburg Students: Kanga, Inspector Gadget, Moana and Vision have been very consistent students throughout March. Kanga and I have continued working together on college readiness, completing FAFSA applications and scholarships, as well as writing for emails. By the end of March, Kanga had chosen a program and will be starting classes in May! I have test taking and study strategy activities already planned, and will continue to develop her skill in writing mainly for email professionalism. Inspector Gadget and I have mainly been reviewing his writing together and pronunciation of his writing. Moana and I have progressed quite a bit together. We have covered almost all of the parts of speech (nouns, pronouns, adjectives, verbs) and will be moving into sentence structures. She has been actively studying on her own time as well, and I'm excited to see her progress throughout April! Vision and I have covered a range of topics in March, including verbs, comparisons, directions around town, and possessive pronouns. Vision easily grasps vocab, much of which he's already studied in his own time, but struggles to create sentences on his own or is shy to speak. My plan for April is to focus on speaking as opposed to memorization of specific vocabulary. All in all, I've had a total of 26 sessions with 4 students in March. March 2021 Monthly Report I Page 7 UNIQUE MANAGEMENT SERVICES, INC. CREATED: 03/31/2021 7:56 PM ZS ACCOUNT STATUS REPORT PAGE: 485 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 100 E OCEAN AVE BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 03/31/2021 ALL AMOUNTS LISTED Accounts Submitted 2,646 Dollars Submitted 184,030.37 Dollars Received 26,470.40 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02 Incorrect Addresses 479 Dollars in Skiptracing 22,910.94 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,166 Dollars in Process 149,500.35 # of Accounts Activated 1,300 Total Activated 96,280.18 % of Accounts Activated 60.02% % of Dollars Activated 64.40% 9/1412020 UNIQUE MANAGEMENT SERVICES,INC UNIQUE MANAGEMENT SERVICES, INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Left Column Accounts Submitted:Total number of accounts submitted for collection. Bankruptcies.Total number of accounts in bankruptcy, Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite some time so this number is very dynamic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements,mistakes,etc. Accounts In Process:Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies,Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. #of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They could have returned material,made a payment or a combination of both. %of Accounts Activated., Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle-Column Dollars Submitted:Total dollar amount due from all accounts submitted for collection. Dollars In Bankruptcy:Total dollar amount due from all accounts in bankruptcy. Dollars In Skips:Total dollar amount due for accounts with incorrect addresses. Dollars In Dispute:Total dollar amount for all accounts that have been disputed.. Dollars In Process:Total dollar amount for all accounts being processed- This number is equal to the Dollars Submitted minus Dollars In Bankruptcy.Dollars in Skips,and Dollars in Dispute,as well as the dollar amount due for all suspended and closed accounts(not detailed on this report).Its purpose is to show the total dollar amount actually being worked.- Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the-sum of Dollars Received, Material Returned,and Dollars Waived is the remaining balance due by all Accounts Activated. %of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars In Process). Wight Column Dollars Received:Actual money recovered as reported by the Library. Material Returned:Actual value of material returned as valued and reported by the Library. Dollars Waived:Actual dollars waived by the Library as reported by the Library. https://web.unique-mgmt.com/help_files/Summary.asp 111