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Agenda 04-27-22 City of Boynton Beach BOYNTON BEACH CITY LIBRARY 100 East Ocean Avenue Boynton Beach, FL 33435 LIBRARY ADVISORY BOARD A G E N D A (Revised) Date: April 27, 2022 Location/Time: City Hall, 100 East Ocean Avenue, Boynton Beach, FL 33435 Commission Chambers at 6:00 p.m. Zoom Option 71 ` �...,,. z�.w'. Y,�� . �.�:���.� �981 � I. d; 1-301-715-8592 I. Call to Order—George Feldman, Chair Introduce Thomas Devlin, New Library Advisory Board Member II. Approval of Minutes— Meeting of February 23, 2022 III. Correspondence and Communications — George Feldman, Chair and Dr. Stephanie Hayden-Adeyemo, Board Member were reappointed by City Commission to the Library Advisory Board Updated Library Advisory Board List IV. Public Audience(Individual Speakers Will Be Limited to 3 Minute Presentations) V. Chair's Report—George Feldman, Chair VI. Unfinished Business: Staffing Update Career Online High School Program Adult Reading Club VII. New Business Summer Reading Club—Kat Green, Senior Librarian—Youth Services Donation to the Library of$25,000 received from Mark& Kelley Hefferan, E21- Real Estate Solutions VIII. Library Director's Report/Statistics February 2022 &March 2022 Monthly Reports IX. Announcements April & May 2022 Library Programming Next Library Board Meeting—TBD- Recommend June 1, 2022 X. Adjournment NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND,FOR SUCH PURPOSE,HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED.(F.S.286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561) 742-6060 OR(TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. Minutes of the Library Board Meeting Held on Wednesday, February 23, 2022, at 6:00 PM at City Hail Commission Chambers, 100 E. Ocean Avenue Boynton Beach, Florida Present: George Feldman, Acting Chair Craig Clark, Library Director Dr. Stephanie Hayden-Adeyemo, Vice Chair(arrived 6:04 p.m.) Jeannie Taylor, Asst. Dir. Lindsay Karten Ace Tilton Ratcliff, via telephone Marcia Levine, via telephone Robyn Boucard Dr. Hayden-Adeyemo, Vice Chair (Arrived 6.04 p.m.) I. Call to Order— Dr. Stephanie Hayden-Adeyemo, Vice Chair Vice Chair Hayden-Adeyemo called the meeting to order at 6:01 p.m. Self introductions were made. Board Election for Chair and Vice Chair Positions Mr. Clark explained the process to nominate, but added there must be a second and then the majority will vote. Mr. Feldman nominated himself as Chair. Ms. Karten seconded the motion. Mx. Ratcliff nominated theirself as Vice Chair. Ms. Boucard seconded the motion. There was a vote for Mr. Feldman for the position of Chair. The motion unanimously carried. There was a vote for the Mx. Ratcliff for the position of Vice Chair. The motion unanimously passed. Vice Chair Hayden-Adeyemo passed the gavel to Mr. Feldman to resume the meeting as Chair. II Approval of Minutes — Meeting of January 26, 2022 Dr. Hayden passed the gavel to Mr. Feldman to run the meeting as Chair. Mr. Feldman distributed some paperwork. Meeting Minutes Library Board Boynton Beach, FloridaFebruary 23, 2022 Motion Dr. Hayden-Adeye o moved to approve the minutes as written. Ms. Karten seconded the motion. The motion passed unanimously. I1. Correspondence and Communications Dr. Hayden-Adeye commented she attended several City Commission meetings and t other meetings there is a moment of silence. She announced there are openings o the Board, one regular and two alternates. III. Public Audience (individual Speakers Will Be LimitedMinute Presentations) Ernest i ll, 710 NE 7t' Street, Unit 407, Harbour Hall Inlet One. He stated he is member of the Library and they moved to Florida in November of 2020. HelsfromNew York. He loves the Public Speakers the Library has and liked Suzy Hammer for story telling. As a tax payer, he is trying to get a full understanding of all the meetings and boards and everyone. He is not too happy with the way Boynton Beach is run especially over the last six years. He is looking at the last 20 years in detail. He was unhappy the League of Women's voters could set up in front of the library for certain candidates especially for Ty Penserga and Marit Hadeen. He asserted the Library is not playing an impartial part, other people running for office, get no exposure here and the Library should be open to everybody and not be partial. Mr. Mignoli stated the League of omen's Voters told him the City, Library and town only approved him. Chair Feldman commented he has been a Board member for a few years and been on several boards over the last 13 years. Never has he gone to a meeting and seen anyone come in and use their time to talk about other things besides what they are here for which is the Library. He announced he was disappointed. i ir' e — Board Chair Chair Feldman did not have a report. He asked if Vice ChairHayden-Adeyemo did and learned she did not. V. Unfinished Business: ARPA Grant— Introduce Brianna Tabil, Public Technology Trainer Brianna Tabil commented she started about two weeks ago, new public technology trainer, stated she was excited to be here. She submitted two classes and was scheduling the instructional classes to start the second week in March. The schedule will b marketed. Chair Feldman welcomed Ms. Tabil. He asked what a Technology Trainer is. . Tabil responded it is all the technology they have in the Library. It is not just personal Meeting Minutes Library Board Boynton Beach, Florida February 23, 2022 iPhones and iPads. It will include laptops including several of the laptops she just obtained that will be use them in her classes. Her main target is small business or someone looking to learn for a career or job. Classes include Microsoft Word and basic skills to build a business. Dr. Hayden-Adeyemo asked if she would be working with Career Source and learned not yet. Mr. Clark will introduce her to him who is here every Tuesday. Chair Feldman asked how the classes are publicized. Mr. Clark advised Ms. Tabil will report to Ms. Taylor and they will work with Ms. Kjosa, the Marketing Manager, to include it in the newsletter that is mailed to 20K people. It will also be publicized through press releases each month and will be posted on the video monitors, Facebook blasts, Twitter and Instagram. Dr. Hayden-Adeyemo asked if the Library and City are on Linkedln and learned the Human Resource Department advertises it. He thought the Library may have a Linkedln page. Dr. Hayden-Adeyemo commented on the self-check system could be used to self-program an activity. Mr. Clark commented there is no survey program on it, but they can market programs on the equipment. They can do surveys with customers and their patron base,which they have been touching on recently. It is called Orange Boy that is a software package. It is a great marketing tool that allows them to do surveys. Dr. Hayden-Adeyemo thought the public looks at the Library as a beacon and noted Boynton is growing rapidly. She welcomed Ms Tabil to the team. Ms. Taylor explained classes will be available to those who register on their Live Cal website. There will be limitations, but the calendar system allows them to have a wait list and if it is a large wait list, they will add another class to meet the demand. One class will be Quickbooks small businesses use. Staffing Update Mr. Clark, advised that currently, Joyce Pernicone, Senior Librarian, Customer Relations, took a position with another Library and her position should be posted along with a part time Library-Aide as one of them moved to a full-time position with Palm Beach County. They will have a part-time Library Page position available as well. Senior Librarian starting salaries range from $53K to $58K. The part-time Library Aide is $16 to $17 an hour and the Library Page position pays $15 an hour. The Library Page and Aide positions are part-time and both are guaranteed 20 hours. The Senior Librarian position is a full-time position. Career Online High School Program Ms. Taylor announced the program is doing very well. There are seven students in the high school scholarship program with three of them more than halfway through. Five students are in the prerequisite to see if they are comfortable with this style of learning. She noted their newsletters reached patrons with expired library card who were unaware of the program, but when saw it they called up and wanted to be in it. Also, they recently connected with Florida Career Collage who offers. vocational training and they have people who need their high school diploma and they will partner with them. The recommendation for a class schedule is a class every two weeks. If they keep the 3 Meeting Minutes Library Board Boynton Beach, Florida February 23, 2022 schedule, students can finish in a reasonable time. They have 18 weeks in total and if they have their transcripts they can be transferred in. They can finish in a short amount of time. Mr. Clark explained Ms. Taylor requested 10 more scholarships and the State just issued an additional 10. They will ask for more as Mr. Clark anticipated they will likely get more participants as the newsletter just went out. They just issued a scholarship this morning and the recipient was very appreciative. Ms. Boucard agreed Florida Career College was great outreach. The prospective students know there is an interview. She and Mr. Clark look and gauge their interest and dedication so they do not waste the scholarship. They ask the student sign a pledge and there is another probationary period of 30 days with the scholarship. They have to finish two classes because if they do not finish, staff can take it back so they don't lose the scholarship which are $1,295 dollars. Students also have to be 19 or older. Smart Horizons is the school with national accreditation so transcripts go to them, not the Library. Dr. Hayden-Adeyemo asked if staff reached out to the Career College. Ms. Taylor explained the College reached out to the Library for them to tour the community and they exchanged information about what each entity does for the community and they thought it was a good partnership. Dr. Hayden-Adeyemo thought sometimes grants applications ask if there are existing services to reach a broader demographic. The goal is to get the non-traditional students to return to learning. Chair Feldman asked Dr. Hayden-Adeyemo if there are not enough grants out there and asked if it could be expanded. She responded if they can show they can get more partnership, the amount was doubled because there is a need because there is a partnership. Mr. Clark explained they did not write the grant this time around. The State Legislature supported a bill that funded this bill. It is a program managed through the Department of Education and the Department approved $750K and let the State Library manage dividing up the scholarship. At one time, staff did at one time write a grant, but in this case they did not. Dr. Hayden-Adeyemo commented the federal government likes to see partnership and she gave kudos to the program. Social Worker Intern Services Ms. Taylor announced they now have the interns four days a week and it is well. The service is quite popular with the public. VI. New Business Adult Reading Club Ms. Taylor announced they had over 100 people sign up so and those completing the reading will get an umbrella. 4 Meeting Minutes Library Board Boynton Beach, Florida February 23, 2022 VII. Library Director's ReportfStatistics Mr. Clark noted he put NIA for Library visits. The gate counters are not working properly. He got the company to come to the Library and they gave them upgraded equipment so he will have more information next month. January 2022 Monthly Report: Mr. Feldman passed out the flyer for that. Staff will also will add computer classes on them and they will be added as they plan them. VIII. Announcements March 2022 Library Programming Next Library Board Meeting — March 23, 2022 Dr. Hayden-Adeyemo announced Saturday is Black history month at Sara Sims from 12 to 6 PM. Mr. Feldman thanked all for their confidence. March 2022 Library Programming IX. Adjournment Motion There being no further business to discuss, Ms. Boucard moved to adjourn. Dr Hayden- Adeyemo and Ms. Karten seconded the motion. The motion passed unanimously. The meeting was adjourned at 6:38 p.m. a Jt Catherine Cherry Minutes Specialist 5 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT FEBRUARY 2022 Administrative Services/Public Relations Library Director attended City Commission meetings, SEFLIN Executive Committee Meeting, SEFLIN Advocacy Meeting, Municipal Libraries Discussion Group, Quarterly Grants Team Meeting, SEFLIN Board of Directors Meeting, Read Together PBC Meeting, Boynton Beach Historical Society Program Meeting, Public Library Directors Meeting, Read Together Palm Beach County Meeting, City Leadership Administrative Team Meeting, and the Schoolhouse Museum Board Meeting. The library was featured in a news segment on WPTV for our Black History Month archive displays and timeline. Archivist Georgen Charnes was interviewed for the feature. The segment can be viewed online..We also participated in two outreach events. The first was a Black History Month Art Expo held on February 17 at the Arts &Cultural Center, where Creative Edge Studio staff demonstrated equipment and hosted a card making station for all ages. The second event was Boynton Beach's first-ever Read It Write It Festival on February 26. Held at the Boynton Beach Mall, this event invited local authors to share their books with event goers and also hosted poetry readings and a literary costume contest. The library had a table at the event with our various resources and books for checkout. We made 8 new library cards for attendees. The Friends of the Boynton Beach City Library had 40 volunteer hours in February. Customer Service and Circulation Statistics Current Same Month Percentage Month Previous Year Change Customer Visits Adult 7,617 21794 173 Customer Visits Youth 4,731 1,585 198 Total Customer Visits 12,348 4,379 182 kTotal Circulation* 12,297 11,651 6 Adult Circulation 6,078 6,459 -6 F Young Adult Circulation 476 451 6 Juvenile Circulation 3,503 21450 43 ILS System Circulation (Print Materials) 10,085 9,375 8 (Total items checked out kiosks and others in-house) t t Checkouts on Kiosks 5,472 51972 -8 __......................... ... _. Items Checked Out at CR Desk RFID 347 103 237 Pad EBook Circ (Overdrive, Cloudlibrary) 1,463 1,299 13 eAudiobook Circ (Overdrive, Cloudl-) 314 299 5 Overdrive Magazines 86 215 -60 Audiovisual 1,593 2,003 -20 __ ._.......__..... _ Users registered 229 207 11 Online user registration 50 45 11 Onecard Cards 0 2 -100 1 Number of Reference Transactions 1,675 728 130 *includes ILS, Ebooks, Freegal, OD mags, Gale legal forms Curbside Pickup Statistics • Number of appointments made: 11 • Number of appointments picked up: 11 • Number of no-shows: 0 Digital Resource and Database Statistics Current Same Month Percentage Month Previous Year Change Freegal Streams 608 838 -27 Freegal Users (new) ( 1 2 -50 Freegal Downloads 338 455 -26 Kanopy Streams 297 346 -14 Learning Express Sessions 42 18 133 Gale Legal 11 8 38 Gale Infotrac Sessions 299 331 -10 —-—---------------7 Gale Infotrac Retrievals 22 22 0 Transparent Languages Users 12 9 33 Transparent Languages Sessions 40 72 -44 Learning Express Job Career Sessions 35 17 106 Knowledge City Logins 6 1 500 Boynton-Beach.org/city-library 4,422 41206 5 pageviews (pulled from Google Analytics, this is the number of views our library website has received) Palm Beach Post Views (Newsbank) 1315 220 498 Social Media Current Same Month Percentage Month Previous Year Change Facebook Likes (number of people 1,147 999 15 1 who like the Facebook February 2022 Monthly Report Page 2 New Facebook Likes (number of 8 8 0 new a e likes Facebook Engagements (sum of all likes, comments, and shares across all 183 544 -66 posts for the month Twitter Followers (number of people who follow the Twitter 313 267 17 account New Twitter Followers (number of -1 6 new Twitter account followers Twitter Engagements (sum of all likes, comments, and retweets across 76 72 6 all tweets for the month _ Instagram Followers (number of people who follow the Instagram 958 754 27 I account New Instagram Followers (number of new Instagram account 4 34 -88 followers Instagram Engagements (sum of likes and comments across all posts 125 185 -32 for the month) Public Computer Usage Statistics Adult Computer use = 1,182 Average time per session = 45 minutes Youth Computer use = 321 Average time per session = 45 minutes Adult Laptops total use: 92 Teen Laptops total use: 70 Computer Usage total = 1,665* One year ago = 1,463 *Total includes adult and youth computer areas, and adult and teen laptops. Collection Management Discarded Items = 690 Items Added to Collection = 699 Archives Activities The Local History Archives continues to collect, preserve, and make accessible historical materials. We'd like to thank WPTV for helping to promote the Archives and our push to collect materials from a diversity of people, with their spotlight on our collections and the Black History Timeline, created for WPTV's celebration of Black History Month. The Archives also celebrated Black History Month by developing two display cases, one spotlighting some of the research sources available in the library, and another on the history of the Rosenwald Schools. Also, one of our new collections, the Betty Jean Magnuson Zobel Collection, is available for viewing online (https://boyntonbeachhistory.omeka.net/collections/show/11 ) and features many photos of Boynton High School's Class of 1945. Library Program Report February 2022 Monthly Report I Page 3 CREATIVE EDGE STUDIO - Custom Card Crafting Club o Number of Sessions: 1 o Participants: 10 - Crafts and Coffee o Number of Sessions: 1 o Participants: 8 - Sewing for Beginners o Cancelled for March - 1:1 Studio Appointments o Number of Appointments: 23 Creative Edge Studio Usage Report By Christina Graves This month, the Studio, along with Maddie, had the opportunity to attend the Arts and Culture Marketplace. This gave us the opportunity to reach small business owners in Boynton Beach, to show them what the Studio has to offer as a way to enhance their current offerings. There were 2 small business owners at the marketplace who have utilized the Studio already, to create unique business cards or add to their table display. We were also able to engage with other members of the community, letting them know where the library is and informing them about the Studio. The two craft programs are continuing to grow in popularity. We have had a few requests to do the Card Crafting in the evenings so working adults can attend. I always get a lot of questions about the Crafts and Coffee program, I am positive if I offered that craft twice a month, it would be successful. We had two new users in the Studio this month. One individual came in to use our Mac to access the Adobe Creative Suite for video editing. Another new user who found the Studio by attending the Card Crafting program and came in to use the Cricut. We had a young man use the 3D printer to print components to transform his Xbox controller into a flight simulator, attaching a joystick and throttle. He is in pilot school and he said this has been very helpful for him to continue practicing at home. He was so pleased with his first one (which had some pieces printed at a different library and some printed here), that he decided to print another one for a friend. He was very interested in the 3D printing process, and by the end of this experience we were discussing object perimeters and different types of filaments. I am taking an 8-week Business Librarian course which I am finding incredibly helpful. This course is helping me learn about their journey and possible struggles. I have been speaking to some regular Studio users and learning more about their struggles and what we may be able to do to help. One user mentioned how helpful Adobe illustrator classes would be. ADULT SERVICES - Quilters o Number of Meetings: 4 o Total Attendees: 25 February 2022 Monthly Report I Page 4 - Movie Monday: Hidden Figures o Number of Sessions: 1 o Participants: 3 - Writer's Corner o Number of Sessions: 1 o Participants: 5 - Book Buzz Adult Book Club o Number of Sessions: 1 o Participants: 16 - Great Decisions o Number of Sessions: 2 o Participants: 21 - Martin Luther King Jr. Implications for Civil Discourse Online Discussion o Number of Sessions: 1 o Zoom Participants: 6 o Facebook Live Participants: 10 - CareerSource PBC Private Mentoring o Number of Sessions/Participants: 15 o Topics addressed: ■ Unemployment (including DEO applications): 2 ■ Resume Prep: 2 ■ Job Searching: - ■ Reemployment Assistance/Work Registration: 8 ■ Form 1099G: 2 ■ Miscellaneous: i - 1:1 SEFLIN/FAU Social Work Services o Number of Sessions/Participants: 18 o Topics addressed: ■ Food or Meal Assistance: 6 February 2022 Monthly Report Page 5 ■ Rental Assistance: 5 ■ Legal Assistance: 1 ■ Emergency Shelters: 1 ■ Computer Services: 1 ■ Loan Assistance: 2 ■ Help applying for SSI (disability): 1 ■ Voter Registration: 1 ■ Counselling Services: 1 ■ Healthcare Services: 2 ■ GED Assistance: 1 YOUTH SERVICES - Outdoor Storytime o Number of Sessions: 2 o Participants: 163 - Bilingual Storytime o Number of Sessions: 1 o Participants: 7 (moved due to rain) - Guest Storytime o Number of Sessions: 1 o Participants: 85 - Make and Take o Number of Sessions: 1 o Participants: 15 - Sew and Sip o Number of Sessions: 1 o Participants: 10 - Youth STEM Lab o Number of Sessions: 1 o Participants: 18 February 2022 Monthly Report Page 6 - Picture Book Club o Number of Sessions: 1 o Participants: 12 - Youth Homework Help o Number of Sessions: 307 o Participants: 66 TEEN SERVICES - Teen Homework Help o Number of Sessions: 23 o Participants: 8 - Teen Chess Club o Number of Sessions: 4 o Participants: 67 - Teen Tuesday o Number of Sessions: 1 o Participants: 6 AmeriCorps Report AmeriCorps Kids Homework Help Monthly Report By Olivia Shimkus It was a very busy and productive month during February here at the homework help center! We continue to be as busy as ever, which is just awesome. I love having my extra AmeriCorps helpers who have helped me almost double my amount of students from last year to this year. It is such a joy to have them and the kids love having them here too! I continue to have almost entirely regulars who have been with me from the start. I love this because not only do I get to form strong bonds with my learners, but it shows me that the parents and students are willing to continually give their time and energy to me which I appreciate. I feel so much love from the community in this position. We are still booked to the brim with tutoring and homework help. On our busiest days we can have almost 25 sessions with me and the 2 extra tutors doing about 8 sessions each. I continue to get so much positive feedback from parents, who greatly appreciate our service. I also encourage my students to take part in all the things the library has to offer like chess club and the other monthly programming, and I personally am already gearing up for the summer reading kick-off party!!! February 2022 Monthly Report I Page 7 The February statistics for kids were as follows: In regards to students K-6, I had about 66 different students come in this month. I love getting to see the same kids every week and watch them grow! I am absolutely thrilled with how the center is thriving. I also had quite a few new students in February. We had 11 new students along with our 55 returning students! The new students varied in age with 0 VPK (Preschool), 5 kindergarteners, 0 first graders, 2 second graders, 1 third grader, 3 fourth graders, 0 fifth graders and 0 sixth graders. We seem to have gotten a lot of new kindergartners this month. I'm thinking parents are wanting to get a jumpstart on making sure their kids are on the right track, which is awesome to see. Between myself and the extra helpers, we had about 307 children sessions from 30 minutes — 1 hour and did just over 180 hours of instruction for the month of February. Please keep in mind I am counting each student a separate session even if I was working with multiple students at a time. This is important for interpreting my data. WOW! We are a tiny bit down from January but I know that kids are doing a lot of testing in the next couple of months and they may not be having as much homework. I am still so happy with these numbers! While I still mostly am getting children learners, I also have a few teenagers (7-12 grade) and hope to continue building with this age group. In February, I had 8 teenagers, all from Southtech Prep and daughters of Zion, and Atlantic, and now Congress Middle. I had no new teenagers this month. They were all regulars, though I do provide occasional proofreading and minor help once in a while to teens in the library without it being a "session". In February, The center did a total of 23 teenage sessions for a total of 19 hours of instruction. All together kids and teens combined, we served 74 students in about 330 sessions for a total of about 199 hours of instruction in the month of February. Year to date, we have served 135 students in about 1,443 sessions and had about 862 hours of instruction. I am SO Proud of these numbers and the work I and the other tutors have put into this program! We continue to provide primarily homework help, along with specialized reading and math tutoring for those interested. This month I also helped with many Black History Month projects as all the local elementary schools had special events. It was super fun! For those doing more tutoring than homework help, I take great care and time in preparing materials for those students and parents who want extra help with a certain topic, and it has become a passion of mine. Another great month in the books here! I can't believe I only have a few months left with my learners. I plan to make the most of it while I can! February 2022 Monthly Report I Page 8 UNIQUE MANAGEMENT SERVICES, INC. CREATED: 03/D1/2022 11:43 AM WB A -- TAT QRT SAGE• 466 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 100 E OCEAN AVE BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 02/28/2022 ALL AMOUNTS LISTED Accounts Submitted 2,752 Dollars Submitted 193,287.70 Dollars Received 30,652.67 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02 Incorrect Addresses 506 Dollars in Skiptracing 24,702.34 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,245 Dollars in Process 156,924.17 # of Accounts Activated 1,360 Total Activated 101,123.62 % of Accounts Activated 60.5896 % of Dollars Activated 64.44% BOYNTON BEACH CITY LIBRARY MONTHLY REPORT ARCH 2022 Administrative Services/Public Relations Library Director attended City Commission meetings, Public Library Directors Meeting, City Leadership Administrative Team Meeting, Strategic Planning Workshop, SEFLIN Manager's Academy, Public Library Association Annual Conference, FLA Advocacy Committee Meeting, and the Schoolhouse Museum Board Meeting. The library submitted a press release announcing our brand-new Public Technology Training program, funded by an ARPA Technology grant. This release was picked up by the Boca Tribune on March 1, WBPF in a news segment on March 9, and 850 WFTL radio on March 10. The Friends of the Boynton Beach City Library had 38 volunteer hours in March. Customer Service and Circulation Statistics Current Same Month Percentage Month Previous Year Change Customer Visits Adult 8,526 3,426 149 Customer Visits Youth 6,545 1,428 358 Total Customer Visits 15 n_.__..._..._. �_. ... ,071 i 4,854 210 Total Circulation* 14,341 13,241 8 Adult Circulation 6,647 6,969 -5 Young Adult Circulation 655 546 20 Juvenile Circulation _ 4,489 3,037 48 ILS System Circulation (Print Materials) 11,809 10,582 12 (Total items checked out kiosks and others in-house) Checkouts on Kiosks 6,215 6,278 -1 Items Checked Out at CR Desk RFID 347 87 299 jPad _.. . ........ .... EBook Circ (Overdrive, Cloudlibrary) 1,647 1,642 0 eAudiobook Circ (Overdrive, CloudL) 343 291 18 . Overdrive Magazines 125 202 38 Audiovisual 1,739 2,301 -24 Users registered 291 278 5 Online user registration 60 27 122 Onecard Cards 0 1 -100 _.. Number of Reference Transactions 1,751 351 399 *includes ILS, Ebooks, Freegal, OD mags, Gale legal forms Curbside Pickup Statistics • Number of appointments made: 12 • Number of appointments picked up: 12 • Number of no-shows: 0 MOW Resource and Database Statistics Current Same Month Percentage Month Previous Year Change I Freegal Streams 754 787 -4 Freegal Users (new) 1 2 -50 ..... _.— ...._ Freegal Downloads 417 514 -19 Kanopy Streams 263 322 -18 Learning Express Sessions 43 51 -16 Gale Legal 0 10 -100 Gale Infotrac Sessions 452 450 0 Gale Infotrac Retrievals 1,485 17 8,635 Transparent Languages Users 12 10 20 W. Transparent Languages Sessions 53 45 18 Learning Express Job Career Sessions 39 45 -13 Knowledge City Logins 8 8 0 Boynton-Beach.org/city-library 5,789 41243 36 pageviews (pulled from Google Analytics, this is the number of views our library website has received) . ...... Palm Beach Post Views (Newsbank) 1,086 436 149 Social Media Current Same Month Percentage Month Previous Year Change i Facebook Likes (numberofpeople 1,152 1,007 14 who like the Facebook page New Facebook Likes (number of 5 8 -38 new 2.qge likes Facebook Engagements (sum ofall likes, comments, and shares across all 331 468 -29 posts for the month March 2022 Monthly Report Page 2 Twitter Followers (number of people who follow the Twitter 313 273 15 account New Twitter Followers (number of 0 6 new Twitter account followers - Twitter Engagements (sum of all likes, comments, and retweets across 65 91 -29 all tweets for the month Instagram Followers (number of people who follow the Instagram 979 779 26 account New Instagram Followers (number of new Instagram account 21 25 -16 followers Instagram Engagements (sum of Res and comments across all posts 159 189 -16 for the month Public Computer Usage Statistics Adult Computer use = 1,386 Average time per session = 45 minutes Youth Computer use = 551 Average time per session = 45 minutes Adult Laptops total use: 99 Teen Laptops total use: 80 Computer Usage total = 2,116* One year ago = 1,707 *Total includes adult and youth computer areas, and adult and teen laptops. Collection Management Discarded Items = 481 Items Added to Collection = 901 Archives Activities The Local History Archives continues to collect, preserve, and make accessible historical materials.We celebrated Women's History Month with a display of portraits and biographies of some of the influential women of Boynton Beach history. The display has been well received and shared on our social media. Part of a recent donation of scans of some of Bernard Thomas'Christmas cards was made available online, and features charming drawings of his family, often including the pets and activities of the family. 1 ,.A,%1Fsrt ;' , r z�v March 2022 Monthly Report Page 3 Library Program Report CREATIVE EDGE STUDIO - Custom Card Crafting Club o Number of Sessions: 1 o Participants: 10 - Crafts and Coffee o Number of Sessions: 1 o Participants: 10 - Sewing for Beginners o Cancelled for March - 1:1 Studio Appointments o Number of Appointments: 27 Creative Edge Studio Usage Report By Christina Graves On March 1st, Craig and I made a brief presentation at the Commission Meeting, informing everyone about the Studio, the equipment we have, and what impact we have had on the community so far. The presentation went very well. Mayor Grant had an interesting idea for starting a VR Club, which can be explored further. I hope the presentation reached some interested parties, and we will see them in the Studio soon. March 14th was the first Card Crafters Club that we required registration. Registration is now required for all adult crafting classes; this is to prevent confusion and to be consistent. Registration was not enforced since it was the first time, so anyone who walked and had not registered stayed and made a card. We also had 4 new people. Rebecca and I expected this, so we planned a 'Back to Basics' class, which was a great success. I started the class by showing everyone the library program website online and how to register. Then we talked about card making and did a demonstration with the Cricut. Card Crafting Club has been doing very well, we have had a few requests to do an evening class. April will be our first evening Card Crafting Club. We have 3 months planned out. If it is a success, we will continue to offer this program both Monday mornings and Tuesday evenings. Acrylic Paint Pouring went incredibly well. This will be a craft that we plan to bring back every year, each time with a different spin. PUBLIC TECHNOLOGY TRAINING - Small Business Resources at the Library Class o Number of Sessions: 3 o Participants: 13 - Resume Building with MS Word March 2022 Monthly Report I Page 4 o Number of Sessions: 2 o Participants: 5 Public Technology Training Reports By Brianna Tabil Small Business Class #1: The three that attended the class were so thrilled with the course. They appreciated that it wasn't just a lecture but they were able to go along with me on their laptops. Two of the attendees said they will have to renew or register for a new card. I think it was successful and the feedback I got from the attendees was that it was just the right length and they plan on attending more classes. One attendee said she wouldn't have known about the class if it wasn't for the email that was sent out. Small Business Class #2: This class was incredible! Almost a full class! 9 out of 10 people showed, one person was on waiting list, I called him to invite him to join the class - I only got a voicemail. I called the attendees the day before the class, I think that helped getting more people to attend. Two small business owners gave them their business cards. Resume Building #1: My first Resume Building class was this morning. Despite having eight registrants, only two showed up. Those two attendees were very happy with the class. Both of them didn't complete their resumes during the class time, so they spent the rest of the day at the library. I helped them on and off. I wasn't able to print out their resumes due to time constraints but they will be in for the cover letter class, so I will be able to print them when they come to the cover letter class. Resume Building #2: My second resume building class was today. I had four registered and three attended. All three were very happy to have the information, but they wanted more time to actually write their own resumes. I was thinking of maybe holding resume writing workshops, instead of lecturing and teaching about resumes, I think giving them time to just write their own resumes and just being there to help them along the way would be more beneficial for them. It also gives them a chance to actually sit down and touch the laptops. ADULT SERVICES - Quilters o Number of Meetings: 5 o Total Attendees: 35 - Movie Monday: On the Basis of Sex o Number of Sessions: 1 o Participants: 6 - Writer's Corner o Number of Sessions: 1 o Participants: 5 - Book Buzz Adult Book Club o Number of Sessions: 1 March 2022 Monthly Report I Page 5 o Participants: 16 - Great Decisions o Number of Sessions: 5 o Participants: 45 - Tommy Makem and the Clancy Brothers o Number of Sessions: 1 o Participants: 21 - Local Women's History Month Panel Presentation o Number of Sessions: 1 Participants: 29 - CareerSource PBC Private Mentoring o Number of Sessions/Participants: 25 o Topics addressed: ■ Unemployment (including DEO applications): 2 ■ Resume Prep: 4 ■ Job Searching: 3 • Reemployment Assistance/Work Registration: 3 ■ Form 1099G: 9 ■ Housing Assistance: 2 ■ Miscellaneous: 2 1:1 SEFLIN/FAU Social Work Services o Number of Sessions/Participants: 12 o Topics addressed: ■ Food or Meal Assistance: 3 ■ Employment Assistance: 1 ■ Welfare Benefits: 1 ■ Utility Assistance: 1 ■ Rental Assistance: 6 ■ Debt Consolidation: 1 March 2022 Monthly Report Page 6 ■ Housing: 2 ■ Home Internet Assistance: 1 ■ Accessing Go Fund Me: 1 ■ Help applying for SSI (disability): 1 YOUTH SERVICES - Outdoor Storytime o Number of Sessions: 3 o Participants: 163 - Bilingual Storytime o Number of Sessions: 2 o Participants: 100 - Girl Scouts Visiting Troop o Number of Sessions: 1 o Participants: 12 - Make and Take o Number of Sessions: 1 o Participants: 15 - Sew and Sip o Number of Sessions: 1 o Participants: 9 - Youth STEM Lab o Number of Sessions: 1 o Participants: 12 - Picture Book Club o Number of Sessions: 1 o Participants: 8 - Stomp Rockets o Number of Sessions: 1 o Participants: 12 March 2022 Monthly Report Page 7 - Youth Homework Help o Number of Sessions: 296 o Participants: 61 TEEN SERVICES - Virtual Zone Usage o Sound Booth: 43 participants o Creative Suite: 3 participants o Maker Tools: 0 participants - Teen Homework Help o Number of Sessions: 40 o Participants: 11 - Teen Chess Club o Number of Sessions: 4 o Participants: 48 - Teen Tuesday - Slime o Number of Sessions: 1 o Participants: 3 - Teen Tuesday - Rainbow Loom o Number of Sessions: 1 o Participants: 10 - Anime Madness o Number of Sessions: ongoing o Participants: 26 AmeriCorps Report AmeriCorps Kids Homework Help Monthly Report By Olivia Shimkus March was a very active month in the Homework Help Center, but extremely rewarding! We continue to be extremely active and have reached up to 30 students a day in some cases! We continue to have mostly regular students who have been coming to the center since the beginning. March 2022 Monthly Report I Page 8 This is awesome because I have been able to really form strong bonds with them and learn their learning styles and habits in order to best support them. I have been blessed with 6 amazing extra AmeriCorps helpers that help me to reach as many students as possible, they have been such an awesome asset to the center! I have found with more helpers, we can spend more time with each student as well as increase the numbers of students we see. I have had a few parents show me their students quarter 3 report cards and be so grateful for the services we've provided. I love looking at report cards of my learners and being able to see a tangible difference, it really makes me feel like I'm helping them! I continue to enjoy seeing the library become a hub for my learners. I have several students who have come here originally for homework help but have really found community with staff and other patrons. It is awesome to see my students come to the library for homework, and stay for chess club, STEM programs, and teen game day, or just to hang out. It is important to me that I am not only a tutor but a big sister type for my students and I think my learners and their parents appreciate that about me. I cannot wait for the summer reading kickoff party, as it was one of my favorite events last year! The March statistics for kids were as follows: In regards to students K-6, I had about 61 different students come in this month. I love getting to see the same kids every week and getting to know them and a little about their lives. To me it is a great sign that kids want to come back, and parents deem it worthy of their time as well. I also had quite a few new students in March. We had 7 new students along with our 54 returning students! The new students varied in age with 0 VPK (Preschool), 0 kindergarteners, 0 first graders, 2 second graders, 1 third grader, 2 fourth graders, 2 fifth graders and 0 sixth graders. I have seen in influx of 4th and 5th graders coming in lately, I'm sure this is due to preparations for the jump to middle school as well as FSA testing! Between myself and the extra helpers, we had about 296 children sessions from 30 minutes— 1 hour and did just over 225 hours of instruction for the month of March. This was slightly lower than February, however we did have spring break, and while I was here, I didn't have a whole lot of students come in as many were on vacation. Please keep in mind I am counting each student a separate session even if I was working with multiple students at a time. This is important for interpreting my data. I am so happy with how consistent my numbers have been this year. It shows that students and parents really value our service. While I still mostly am getting children learners, I also have a few teenagers (7-12 grade) and hope to continue building with this age group. In March, I had 11 teenagers, all from Southtech Prep, daughters of Zion, Atlantic, Congress Middle, and Somerset Canyons. I had 3 new teenagers this month. 2 seventh graders and a tenth grader. This new 10th grader is struggling to get her grades up and her mother told me she is at risk of not passing her grade. I have been trying my best to support this student in any way I can, and I believe we are making headway by completing lots of unfinished assignments in her google classroom. I hope I can help this student learn studying and homework techniques she can continue using throughout high school and college. I also provide occasional proofreading and minor help once in a while to teens in the library without it being a "session". In March, The center did a total of 40 teenage sessions for a total of 22 hours of instruction. All together kids and teens combined, we served 72 students in about 336 sessions for a total of about 247 hours of instruction in the month of March. Year to date, we have served March 2022 Monthly Report I Page 9 145 students in about 1,779 sessions and had about 1,109 hours of instruction. I am SO Proud of these numbers and the work I and the other tutors have put into this program! We continue to provide primarily homework help, along with specialized reading and math tutoring for those interested. This month I also helped with many Women's History Month projects and a few elementary schools in the area also had science fair projects that I helped out a lot with. It was super fun! For those doing more tutoring than homework help, I take great care and time in preparing materials for those students and parents who want extra help with a certain topic, and it has become a passion of mine. FSA tests are also in full swing and I have helped many of my students prepare for those as well. Such a great month, yet again. As always, it's my pleasure to serve in this role. Here's to a great last few months! March 2022 Monthly Report I Page 10 UNIQUE MANAGEMENT SERVICES,INC. CREATED: 03/31/2022 7:44 PM WB ACCOUNT STATUS REPORT P�.• 46 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 100 E OCEAN AVE BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 03/31/2022 ALL AMOUNTS LISTED Accounts Submitted 2,770 Dollars Submitted 195,217.04 Dollars Received 31,221.72 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02 Incorrect Addresses 513 Dollars in Skiptracing 24,898.31 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,256 Dollars in Process 158,234.76 # of Accounts Activated 1,367 Total Activated 101,783.66 % of Accounts Activated 60.59% % of Dollars Activated 64.32%