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Agenda 01-25-23 tir {{t{t ii$Si Si�i ^I { 1 }rc City of Boynton Beach BOYNTON BEACH CITY LIBRARY 100 East Ocean Avenue Boynton Beach, FL 33435 LIBRARY ADVISORY BOARD AGENDA Date: January 25, 2023 Location/Time: City Hall, 100 East Ocean Avenue, Boynton Beach, FL 33435 Commission Chambers at 6:00 p.m. I. Call to Order—George Feldman, Board Chair II. Board Elections III. Approval of Minutes—October 26, 2022 & December 14, 2022 IV. Correspondence and Communications V. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) VI. Chair's Report— Board Chair VII. Unfinished Business: Staffing Update—Craig Clark Career Online High School Program Update—Jeannie Taylor AmeriCorps Program Update—Jeannie Taylor Civil Air Patrol—Update—Jeannie Taylor Holiday Food Drive—Friends of the Library and City of Boynton Beach VIII. New Business Introduce Donna Sherill, Research Librarian IX. Library Director's Report/Statistics December 2022 Monthly Reports X. Announcements Next Library Board Meeting— February 22, 2023 Adjournment NOTICE IF A PERSON DECIDES TO APPEAL ANY DECISION MADE BY THE CITY COMMISSION WITH RESPECT TO ANY MATTER CONSIDERED AT THIS MEETING, HE/SHE WILL NEED A RECORD OF THE PROCEEDINGS AND, FOR SUCH PURPOSE,HE/SHE MAY NEED TO ENSURE THAT A VERBATIM RECORD OF THE PROCEEDING IS MADE, WHICH RECORD INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED.(F.S.286.0105) THE CITY SHALL FURNISH APPROPRIATE AUXILIARY AIDS AND SERVICES WHERE NECESSARY TO AFFORD AN INDIVIDUAL WITH A DISABILITY AN EQUAL OPPORTUNITY TO PARTICIPATE IN AND ENJOY THE BENEFITS OF A SERVICE, PROGRAM, OR ACTIVITY CONDUCTED BY THE CITY. PLEASE CONTACT THE CITY CLERK'S OFFICE, (561) 742-6060 OR (TTY) 1-800-955-8771, AT LEAST 48 HOURS PRIOR TO THE PROGRAM OR ACTIVITY IN ORDER FOR THE CITY TO REASONABLY ACCOMMODATE YOUR REQUEST. ADDITIONAL AGENDA ITEMS MAY BE ADDED SUBSEQUENT TO THE PUBLICATION OF THE AGENDA ON THE CITY'S WEB SITE. INFORMATION REGARDING ITEMS ADDED TO THE AGENDA AFTER IT IS PUBLISHED ON THE CITY'S WEB SITE CAN BE OBTAINED FROM THE OFFICE OF THE CITY CLERK. Minutes of the Library or Meeting Held on Wednesday, October 26, 2022, at 6:00 PM at City Hall Commission Chambers, 100 E. Ocean Avenue Boynton each, Florida Present: George Feldman, Chair Craig Clark, Library Director Ace Tilton Ratcliff, Vice Chair Jeannie Taylor, Assistant Director Lindsay Karten Nicole Prado Marcia Levine Thomas Devlin Margaret Newton (Arrived 6:05 p.m.) I. Call to Order— George Feldman, Board Chair Chair Feldman called the meeting to order at 6:00 p.m. Self-introductions were made. Introduce Margaret Newton, New Library Advisory Board Member Ms. Newton introduced herself explaining that she has lived in Boynton for 40 years and her children attended school here. She has served on a few Boards and she applied to the Board because she did work with the Library in a creative way and she wants to keep it up. The members welcomed and introduced themselves to Ms. Newton. 11. Approval of Minutes —July 27, 2022 Motion Ms. Levine moved to approve the minutes. Mr. Devlin seconded the motion. The motion passed unanimously. Ill. Correspondence and Communications Mr. Devlin stated he was a volunteer with the Civil Air Patrol. They have a program for the Board to consider, which will be discussed next month. IV. Public Audience (individual Speakers Will Be Limited to 3 Minute Presentations) None. V. Chair's Report— George Feldman, Board Chair. Mr. Clark stated the Board voted to merge the November and December meetings due to Thanksgiving and date was set for December 7th. Mr. Clark commented that he will be Meeting Minutes Library Board Boynton Beach, Florida October 26, 2022 ...........__ ___................ .............. .................... ...... .... ....... MKRNRM� in Tallahassee. He is requested moving the meeting date to December 14th. Motion Ms. Levine moved to change the meeting date to December 14th Mx. Ratcliff seconded the motion. The motion passed unanimously. V1. New Business (Heard out of order.) Christina Graves stated she runs the Creative Studio Makers Space in the Library and oversees crafty public programs the Library holds. Ms. Graves explained that Creative Bug is a new data base of professionally done art and craft videos taught by experts. Creative Bug is in the digital library under Online Learning under crafting and creativity online classes. Users must have a Library card, create a user name and password, and the programs allows videos to be saved to be viewed at a later time. Instructional videos can be played in craft classes on smart boards. Most videos are six to 10 minutes, but some are more detailed and 25 minutes. This has been online for three months and there are usage statistics in the report. Staff evaluates the videos in a year to see if the return on investment is worth it. They also have children's classes in STEAM. Non-Boynton residents can register with the Library and have access. Anyone in Delray/Boca can get a free Library card in Boynton and Boca residents in some areas of Boca can pay$30 and get a card. It was explained Boynton has reciprocal agreements with other libraries, but Boca does not reciprocate so they would have to pay. Mx. Ratcliff stated the Creative Edge Studio is incredible and she urged the members to check it out. VII. Unfinished Business: ARPA Grant Update—Craig Clark Mr. Clark stated he submitted the Library's final report and they are finished with the $93,084 grant. It was an amazing, one-time grant through which they hired the Public Technology Trainer full-time to create a curriculum and teach the public. The traininer has taught more than 90 classes with 265 participants. Mr. Clark was able to talk about the success of the program and City Commission allowed the position to become full-time permanent and Brianna Tabil is now full time and doing an excellent job. Mr. Clark added that he has been receiving excellent feedback from the public. FY22/23 Budget Update— Craig Clark Mr. Clark had provided a copy of the final approved budget, which included Ms. Tabil as a full-time employee, but they gave up two part-time positions to accommodate Ms. Tabil. 2 Meeting Minutes Library Board Boynton Beach, Florida October 26, 2022 aaaxu ,nes...... Part of the grant that was received paid for Ms. Tabil to be hired in February and purchase 25 laptops, 16 iPads, a $51K Smart Board, a printer and office furniture. Ms. Tabil conducted 90 ane-on-on individual sessions and some of the people she assisted with resumes got the job, which is life changing. The Library's total budget had a 1.91%® increase from last year. It was noted the City supports the Schoolhouse Children's Museum, which is part of the Library's budget. Staffing Update — Craig Clark Mr. Clark announced that they had three vacancies, with two of them vacant for quite a while. Staff just hired the Supervisor of Customer Services/Relations who will start mid- November. Staff also offered a candidate the Research Librarian position and hoped she will start in December. Staff also made a contingent offer to someone for the Marketing and Outreach position vacated by Madison Kjosa. Mr. Clark advised the candidate has a lot of experience in a large library system and he hoped all three will be onboarded in November and December. Career Online High School Program Update—Jeannie Taylor Ms. Taylor stated that they had two more graduates receive their diploma, having a total of 14 people whose lives were changed by helping them to get a high school diploma. There are 11 students in the scholarship program and two of them are over 90% complete. There is one person in the prerequisite program. Mr. Clark clarified this program was funded by the State Department of Education and is run by the State Library system. The Governor vetoed the program this past year so they do not have funding to continue the program into next year, but staff will consider purchasing some scholarships for Boynton residents and hopefully, the State will fund it again next year. AeriCorps Program Update—Jeannie Taylor M. Taylor commented that detailed reports about the AmeriCorp program were included in the backup. The program was doing very well. The volunteer handling afterschool help has a lot of regular students. They already built a bond of trust and the students come regularly. The volunteer has help from other AmeriCorp volunteers that come afterschool to the Library for additional hours as it helps to have more students tutored. She has used teen volunteers to schedule and register students so she can keep things organized, otherwise kids want to come for tutoring all at once. The City also has an ESL AmeriCorp beginner class that is about three quarters of the way through the workbook, so next month they can move to the intermediate class and then they will start a new beginner class. There is already a lot of interest and word travels by word of mouth. The volunteer also has individual appointments and one person comes just to work on pronunciation. She has diverse cultures of students. 3 Meeting Minutes Library Board Boynton Beach, Florida October 26, 2022 ............... .. ........................ -..................... I . Now Business Creative Bug — Introduce New Database — Christina Graves, Librarian — Creative Edge Studio This item was heard earlier in the meeting. Palm Beach County Bar Association Meeting RE: Banned Books—Lindsay Karten, Board Member Ms. Karten explained she received an email letter from the Palm Beach County Bar Association inviting her to attend an educational class regarding banned books. She signed up to attend and Mr. Clark attended as well. She thought it would be more legally based, but she learned a lot. She announced that the top three reasons why people are challenging books in libraries and school are: critical race theories/racism, sexuality, and gender identity. The Legislature now has reporting requirements, so at the end of the year, all challenges and their outcomes have to be reported to the State. So far this year in Palm Beach County, there were zero challenges to the county library. The Palm Beach County schools had two challenges in elementary schools and the challenges were both abandoned. One speaker at the class was an attorney for the school board and the other worked for the Palm each County Library who was in charge of collection development and intellectual freedom. It seemed like with school challenges, they would move things by age appropriateness. The American Library Association has a Bill of Rights, with the main point being public libraries should have material on all ideologies so patrons can all become knowledgeable and make their own choices. Ms. Karten explained libraries are pretty emphatic, they will not allow pornography or books teaching people how to commit a crime. They did not really discuss school, only that school materials be age appropriate. Mr. Clark explained that school districts have committees that evaluate books used in classrooms. Mr. Clark stated that during his 18 years with the City, he was approached about concerns, but nothing formal.A library provides information and people disseminate it as they see fit. He recalled this occurred a long time ago, but the patron never submitted form Another incident was about song lyrics. Mr. Clark stated that he purchases the music unedited. Mr. Clark explained that they use professional reviewing sources and many pop titles are professionally and peer reviewed and not all books get a good review. Ms. Taylor purchases fiction and Mr. Clark purchases non-fiction and together they purchase 80% of collection, excluding youth and teens as other librarians make those selections. That is their main source of reading review, and nearly everything is reviewed. Mr. Clark responded locally, statewide and nationally,they talk about materials that are challenged. 4 Meeting Minutes Library Board Boynton Beach, Florida October 26, 2022 Mr. Clark commented that Citrus County Florida had a gay pride display and it was challenged, so it is displays, as well as materials that are being challenged. There is a big backlash from people who do not agree with some ideologies and are trying to stand in its way. There are also a lot more challenges on LGBTQ library materials. Mr. Clark explained that staff tries to purchase materials to accommodate everyone in Boynton Beach. Discussion followed about areas having less challenges and that it may be political ideology versus core beliefs, but there is a correlation. Ms. Karten pointed out that there was a clarification between banning and challenging books. Ms. Taylor pointed out staff had previously brought to the Board the updated collection policy, which the Board approved and the Library Bill of Rights. It was pointed out the Library staff does not censor. Mr. Clark stated that he would never select books that would be detrimental to one's person. November/December Library Advisory Board Date of 12/7/22 — Staff Requests to change to 12/14/22 This item was previously addressed. VIII. LibraryDirector's ReportfStatistics July, August & September 2022 Monthly Reports I . Announcements Next Library Board Meeting —TBD X. Adjournment Motion There being no further business to discuss, Mx. Ratcliff moved to adjourn.- Ms. Karten seconded the motion. The motion passed unanimously. The meeting was adjourned at 6:45 p.m. &WU11)LL OJW+ Catherine Cherry Minutes Specialist Minutes of the Library or Meeting Held on Wednesday, December 14, 2022, at 6:00 PM at City Hall Commission Chambers, 100 E. Ocean Avenue Boynton each, Florida .......... Present: George Feldman, Chair Craig Clark, Library Director Ace Tilton Ratcliff Jeannie Taylor, Assistant Director Thomas Devlin Mary Cassell, Senior Librarian Marcia Levine Margaret Newton Absent: Lindsay Karten Nicole Prado I. Call to Order—George Feldman, Board Chair Chair Feldman called the meeting to order at 6:04 P.M. Self-introductions were made. A quorum was present. III. Approval of Minutes — October 26, 2022 Motion Chair Feldman moved to table the minutes to the next meeting. Mr. Devlin seconded the motion. The motion unanimously passed. Ill. Correspondence and Communications Mr. Devlin stated that at the last meeting, he spoke about Civil Air Patrol youth programs. He said that it would be a good way to expand youth programs in the Library and to other groups. He stated that there is an entire set of books for grades 1 through 6, that will be sent for free to the educators for the students and have STEM kits for appropriate grade levels. He explained that the educator will then fill out a survey indicating how many students they originally had, how many participated and finished, and then they can request the next class. He noted that this program is used for home schooling, and the Palm Beach County Library signed up two of their employees to be educators. He reviewed the paper airplane class for the youngest students. Mr. Clark stated that they are without a Children's Librarian at the moment and that when they hire a replacement, they can look at it and either order the kits for home schoolers here or find a volunteer to teach it. Meeting Minutes Library Advisory Board Boynton Beach, Florida December 14, 2622 Discussion ensued regarding Mr. Clark and Ms. Taylor signing up as educators and reviewing the lessons, and then delegate to a volunteer. Mr. Devlin advised that when students become 11 and 12, they become cadets and they will teach students the materials. Mr. Clark said he would pay the 35 fee. Ms. Levine advised that the City has free movies and concerts. She said that she mans the information booth and Mr. Clark provided her with a lot of Library materials about the different departments. Anytime there are new materials pertaining to the City, she will pick it up and bring it. She also thanked the Library staff. She announced that she put in an order to get a book that is difficult to get, but she got the book quickly. IV. Public Audience (Individual Speakers Will Be Limited to 3 Minute Presentations) None V. Chair's Report—George Feldman, Board Chair None VI. UnfinishedBusiness: Staffing Update —Craig Clark Introduce Mary Cassell, Senior Librarian-Customer Relations Mr. Clark introduced Mary Cassell, Senior Librarian for Customer Relations Ms. Cassell stated that she lives in Delray, and worked in Broward County, but she is excited to be part of the City Library, its local efforts and organizations. Career Online High School Program Update—Jeannie Taylor Ms. Taylor announced their 15th graduate from the Career Online High School Program who will celebrate the event at the City Commission meeting in January. She said that the student finished the program in four months, when it usually takes 18 months. She stated that they have nine students in the program. She explained the graduates receive a Certificate of Achievement and that some students are from other countries, but their education does not translate here. She elaborated that it is very expensive for foreign students to have their transcripts evaluated, so the diploma really helps. She noted that the program provides a fully accredited high school diploma and graduates work on one of eight career certificates in different fields, certifying them in a vocation. 2 Meeting Minutes Library Advisory Board Boynton Beach, Florida December 14, 2022 �: _ XSNL(F.—k..h^kkMArni";i�Yt:L,iT,tt\S:Sti`•tt '" lWlYtdd4 Y v f1..,R:t`..�..�Y�. `iT~}+ -_ ,,,, _ r,. Mr. Clark explained that the cost of the course is over $1,295, but students are awarded free scholarships and information on the program is on the website. He advised that the State funding for the scholarships is depleted and funding will not occur until June. Ms. Taylor explained that hopefully, they will have two scholarships left and when, but when the Library funds a scholarship, the student must be a City resident; when the State funds it, the student can be from anywhere. AmeriCorps Program Update —Jeannie Taylor Ms. Taylor stated that the Afterschool Homework Help Program is going strong. She mentioned that she has other volunteers who need more hours, so when they are done at the school, they come to the Library to help. She explained how volunteering with the ESL class works. VII. New Business Holiday Food Drive —Sponsored by the Friends of the Boynton Beach City Library and City of Boynton Beach Mr. Clark stated that the City is having a holiday food drive, as noted above. He included a flyer in the packet regarding the needed items. He said that the City is accepting donations until Friday and they will help put the baskets together. Chair Feldman spoke about volunteer opportunities to give Library tours. Mr. Clark explained that staff gives the tours and if a volunteer wants to offer a tour, they should contact staff and they will arrange it. Ms. Taylor announced that they had a tour for 22 women from Palm Chase who wanted to know about the Library and there were several presentations made during the tour. She said that by the end of the tour, they had 21 new card holders. She advised that now tours are limited to 25 people. Ms. Levine recalled that last year, they had a women's group tour for 40 or 45 women of the downtown, including the Library, and all were amazed. She noted that with the Kinetic Event being held on January 28th and 29th, they can showcase the art and Library. Vill. LibraryDirector's Report/Statistics October, November 2022 Monthly Reports Mr. Clark reviewed the October and November reports, and he stated that Library visits, in general, were increasing. 3 Meeting Minutes Library Advisory Board Boynton Beach, FloridaDecember 14, 2022 ;rntwr.... ._ i ..,., Chair Feldman said he thought they needed a bigger sign for the Library, since some people do not know where it is located.. IX. Announcements Free Youth education programs available from Civil Air Patrol hps:/J .gocivilairpatrol.com/programs/aerospace-education/for- educators Next Library Board Meeting —January 25, 2023 Mr. Devlin said that on Saturday, at the South Florida National Cemetery, they will be holding a Wreaths Across America Event, which is comprised of a short ceremony and then they place wreaths on the graves of all of the Veterans. He invited the members to attend early to sign up to participate. X. Adjournment Motion There being no further business to discuss, Mx. Ratcliff moved to adjourn. Ms. Levine seconded the motion. The motion passed unanimously. The meeting was adjourned at 6:48 P.M. Catherine Cherry Minutes Specialist 4 }r , }� y != q z �Iy( t,S + u t�. � - n,cenificate is presented with grateful � n, ton Mimi t�,,� �� �1, �! City l "b , , Ft �l�ntN� rt+� � sting n r(} r++tr�1ace ' fry r education a C S , C' 'l o o S Y 4 n �nI s t , t�."ill EdUCcll:1011 BOYNTON BEACH CITY LIBRARY MONTHLY REPORT— December 2022 Administrative Services/Public Relations Library Director attended City Commission meetings, Public Library Directors Meeting, SEFLIN Advocacy Meeting, City Leadership Administrative Team Kronos Training, and Food Drive Committee. Customer Service and Circulation Statistics Current Month Same Month Percentage Previous Year Change Customer Visits Adult 7443 2402 +210% . _ ....... _ _.. Customer Visits Youth 4,240 902 +370% ..._. ..-_-- v ....... ...._ Total Customer Visits 11,683 3604 +224% Total Circulation* 10,922 13,370 -18.3% �__.r. ..,_._.._. Adult Circulation 5,051 5206 -3.0% . _ .m_ �. _ .._...... Young Adult Circulation 426 639 -33.3% Juvenile Circulation 4340 3453 +25.7% __.u.. ILS System Circulation (Print Materials) 8,826 9,312 -5.2% (Total items checked out kiosks and others in-house) .. .... Checkouts on Kiosks 3,871 4,463 13.39'70 EBook Circ (Overdrive, Cloudlibrary) 1,167 1,634 -28.6% eAudiobook Circ (Overdrive, CloudL) 355 347 +2.3% ._._�._e,._� .......® ..� ._._... ...........___1_.__­­­­­ _.._.._ ..., . Overdrive Magazines 141 107 +31.8% Audiovisual 1,122 1,421 -21.0% Users registered 229 202 +13.4% —..... _.. .... ... .- Online user registration 25 48 -47.9% ............... ... ...............L Onecard Cards 0 1 -100% Number of Reference Transactions 1798 970 +85.4% *includes ILS, Ebooks, Freegal, OD mags, Gale legal forms Curbside Pickup Statistics Number of appointments made: 15 Number of appointments picked up: 15 Number of no-shows: 0 Digital Resource and Database Statistics Current Month Same Month Percentage Previous Year Change ........ Freegal Streams 2,405 547 +339.7% Freegal Users (new) 20 1 +1900% ...... Freegal Downloads 430 443 -2.9% .w ..�.. .. Kanopy Streams 361 216 +67.1% Learning Express Sessions 30 2 +1400.0% ,,..M. M.... Gale Legal 3 0 +100% ......... — L. Gale Infotrac Sessions 133 173 -23.1% Gale Infotrac Retrievals 20 56 -64.3% Transparent Languages Users 12 9 +33.3% Transparent Languages Sessions 85 43 +97.7% Learning Express Job Career Sessions 12 1 +1100.0% Knowledge City Logins 1 0 100% Brainfuse 5 A to Z (total records viewed2,445 170 +1,338.2% Creative Bug (Active Users) 10 N/A - I —.. ......... ._.............._ _ .... Creative Bug(New Users) 5 N/A Creative Bug (Hours Watched) 6.69 N/A - Boynton-Beach.org/city-library 4,826 4,212 +15% pageviews (pulled from Google Analytics, this is the number of views our library website has received) Palm Beach Post Views (Newsbank) 505 411 +22.9% Social Media Current Same Month Percentage Month Previous Year Change Facebook Likes (number of people who like the Facebook page) 1,272 1128 +13% New Facebook Likes (number of new page likes) 7 11 -36% Facebook Engagements (sum of all likes, comments, and shares across all 33 306 -89% posts for the month) December 2022 Monthly Report I Page 2 Twitter Followers (number of people 340 310 +10% who follow the Twitter account) New Twitter Followers (number of new Twitter account followers) 3 0 +100% Twitter Engagements (sum of all likes, comments, and retweets across all 5 104 -95% tweets for the month) Instagram Followers (number of people who follow the Instagram 1135 943 943% account) New Instagram Followers (number of 27 26 +4% new Instagram account followers) Instagram Engagements (sum of likes and comments across all posts for the 21 197 -89% month) Public Computer Usage Statistics Adult Computer Use: 987 Adult Computer Average Time Per Session: 41 minutes Youth Computer Use: 501 Youth Computer Average Time Per Session: 44 minutes Adult Laptops Total Use: 63 Teen Laptops Total Use: 144 Computer Usage Total: 1,695 One Year Ago: 1,480 Collection Management Discarded Items: 342 Items Added to Collection: 589 Archives Activities Mission Statement: The Local History Archives continues to collect,preserve, and make accessible historical materials concerning the communities of Boynton Beach. We continue to build our collections and provide access to them online. Over the year 2022,the Local History Archives has received over 50 donations. While all donations are appreciated,there were a few spectacular contributions. • The Boynton Beach Historical Society newsletter editor's files from Dr.Voncile Smith.These included materials that members had sent in for inclusion in the newsletter(2022.002), including many photos from several families, including Betty Zobel's,Swilley and Weeks families, Grace Knuth's,Anne Weems Michael, and Don Cherry Jr. Many of these are now available for viewing online,and a few were included in earlier issues of the Boynton Beach Historical Society newsletter, encouraging input on identifications. • Miss Gillian,who operated Miss Gillian's School of Dance (1956-1986), continued to donate,and some of her student performances,and many photographs, are now available online. • The Traylor family papers are rich additions to our historical collections. December 2022 Monthly Report I Page 3 • Local, but internationally known, artist Bernard Thomas designed a series of charming Christmas cards with his family's portraits. • The Police court docket(18 Jan 1927 to 9 Sept 1935)offers a very interesting and rare glimpse of life in Boynton. It has been digitized in its entirety and made available online. • In response to the Boynton Beach Historical Society being awarded the Judge James R. Knott Historical Contribution Award by the Historical Society of Palm Beach County for their efforts to rescue the 1913 Boynton Elementary School and 1927 Boynton High School,the Archives has built a collection of images of those efforts for display and archival documentation.There were a huge number of images in the Facebook group of the 2009 and 2015 protest rallies,and I tried to collect and get permissions from photographers as best I could. • Our most recent donation,from the Oyer family, is a sign from 1961: "Boynton Beach News Our 16th Year."The Boynton Beach News was a weekly newspaper published in Boynton Beach between 1946 and 1963. The full accession list, with links to how to view online when available, is available at Lat-PEZwww,bo r ton-beach.or librar li rar -aachivesw2022waccessions. Click the link or use your phone camera on the QR code below to visit. iX, V UM IN Ems ■ � � �r � ��t ; i[rrrr ( � r lfit'it S jr I ir, 44gr I ` t • _ < , riY9� � .� ti Stsa �.. � ��i �li�,�t t�zi(hlac�f,u.... „, , .�:, Library Program Report Creative Edge Studio Programs Custom Card Crafting • Number of Sessions: 1 • Participants: 9 Custom Card Crafting(evening) • Number of Sessions: 1 • Participants: 9 Holiday Gift Wrapping • Number of Sessions: 1 • Participants: l 1:1 Studio Appointments • Number of Appointments: 26 Creative Edge Studio Usage Report - By Christina Graves December is always a weird month with the holidays, we saw slight drop in our programs across the board. Excellent attendance in the Studio and new people are continuing to find us.The Studio is getting so busy we have switched appointment times from 2 hours to 1 hour and 45 minutes.The Glowforge is seeing the most use, which means a service will be needed sooner rather then later. I am hoping that reducing December 2022 Monthly Report I Page 4 appointment times will give the Glowforge a little break as well. I will also play with my schedule to see if I can add additional appointment times to a few days. This time last year, I had 7 appointments in all of December. Only 6 people attended Card Crafting, and we had not yet added the additional evening program. We have grown so much. Public Technology Training Programs 1:1 Public Technology Training • Number of Sessions: 10 Resume Writing • Number of Sessions: 2 • Participants: 6 Cutting the Cable Cord • Number of Sessions: 1 • Participants: 15 Microsoft Word Basics • Number of Sessions: 1 • Participants: 4 Microsoft Word Intermediate • Number of Sessions: 1 • Participants: 3 Creating a Flyer using Publisher • Number of Sessions: 1 • Participants: 3 Tech Talk Thursday • Number of Sessions: 4 • Participants: 13 Computer Literacy • Number of Sessions: 4 • Participants: 18 Protect Yourself Against Scammers • Number of Sessions: 1 • Participants: 1 Computer Literacy • Number of Sessions:4 • Participants: 18 What is Facebook Market? • Number of Sessions: 1 • Participants: 3 What is a QR Code?. • Number of Sessions: 1 • Participants: 9 December 2022 Monthly Report Page 5 Public Technology Training Report— Brianna Tabil Computer Literacy Week 1: I had trouble contacting all the attendees, but they all showed up for the first class. First class went over all the ports/parts of the laptop. Showed them how to use a mouse, how to turn on the laptop and how to plug it in to charge. Ended the class with them practicing Mousercising through PBCLS. All five attendees were excited to be in the class, and all exclaimed that they learned something new in class. One attendee wanted to know if I would be doing any more computer literacy classes—she wants to sign up her son for coding classes. Week 2: All five attendees showed up and we went over the keyboard. I showed them all the function keys. I taught them some trouble shooting when typing on a keyboard and getting no response from the computer. Practiced turning the laptop on and off properly, showed them how to connect to the WIFI. One attendee told me he specifically changed travel plans so he could attend the third class and no miss a single one. Week 3: One attendee dropped out without telling me. I only found out after I called her to follow-up that I learned she actually just got a new job and would not be able to attend the rest of the classes. I couldn't hold that against her, we have been working hard together to get her resume up to date. Only four attendees left and we went over the File explorer. I created a bunch of practice files so they could practice opening and closing and saving files. Used USB Drives to show them to how to create new folders and how to move around the File Explorer. Also went over how to properly eject a USB Drive and what to do when files are deleted. Week 4: Final Class! We spent the class reviewing EVERYTHING we a, went over. I created an assessment form for them to fill out and CERTIFICATE make sure they knew how to do everything (attached to the end of OF C°MPIEVON this report). I created a certificate of completion for each attendee (they asked for one at the end of the class.) ��"®1l� .%,Gl6>l Class ended with a total of four people completing the firsta� <. k heid 11"18171W 1¢"h L111 MI., 4-Week Computer Literacy class. All four knew how to turn on and off a laptop, and knew how to identify the different parts of a laptop. All of the attendees asked for more classes and will keep in touch with me to let me know their progress. Outreach: December 12th, 2022, 1 did an outreach program with the Deaf Senior Citizens of South Florida in Wellington, Florida. I presented my class: Protect Yourself from Scammers, Spammers and Hackers.There was a total of 37 people in attendance and they provided their own ASL Interpreter for me. The program lasted about two hours, during that time I gave them all examples of scams and how to protect themselves. I learned that the deaf community is very vulnerable to scams and get scammed out of money more than most people. Susan Robbins,the president of the group, invited me to present this class for the DSA 2023 Conference being held in June at the Seminole Hard Rock Casino & Hotel in Hollywood, Florida. I told her to just let me know and I'll see if I can make time for it. December 2022 Monthly Report I Page 6 Adult Services Programs Quilters • Number of Meetings: 4 • Total Attendees: 28 Book Buzz Adult Book Club • Number of Sessions: 1 • Participants: 13 CareerSource PBC Private Mentoring • Number of Sessions/Participants: 4 • Topics addressed: • Resume Prep: 0 • Job Searching: 1 • Reemployment Assistance: 1 • Miscellaneous: 2 Youth Services Programs Bilingual Storytime • Number of Sessions: 2 • Participants: 100 Guest Storytime • Number of Sessions: 1 • Participants: 100 Make&Take • Number of Sessions: 1 • Participants: 0 STEM Lab • Number of Sessions: 1 • Participants: 5 Picture Book Club • Number of Sessions: 1 • Participants: 10 PAWS to Read • Number of Sessions: 3 • Participants: 9 Teen Services Teen Tuesday • Number of Sessions: 4 • Participants: 28 December 2022 Monthly Report Page 7 Chess Club • Number of Sessions: 4 • Participants: 7 AmeriCorps Kids Homework Help Monthly Report December was a very festive month in the AmeriCorps tutoring room. The kids had so much excitement and joy for the holidays and a break from school. The last week before break, we joined the library in karaoke and hot chocolate and other games. The children and youth clearly love having a safe space to go and have fun. One AmeriCorps member has continued to come daily and the kids have bonded with her very well. It is also incredibly helpful for me as we are able to help more kids to the fullest extent that they need instead of not having the time to fully help them. Many children and youth who have been "regulars" are still enjoying their time here and come back for homework help. There have also been a couple new children during December as well. I knew that this month would not be as busy as previous months because of the holidays and typically less homework given before that break, but a great number of children still came in. We did plenty of homework help with some tutoring also in extra math and reading. The donated books have been a big hit this month as more parents are becoming aware that they are free books. I have encouraged them to take advantage of it because of how important it is for kids to read or be read to at home. Also, the sight words and phonetics flash cards have been helpful for children, especially those who are just learning the language, or those who particularly struggle with that at school. The math flashcards have also continued to be helpful as it presents learning in a game format and kids can have fun while learning. During December, 43 students came to the AmeriCorps tutoring room, most of them multiple times a week during the whole month. Most students came 2-3 times a week, a couple use the program all four days. The majority of children and youth who come in are in the grades 1"through 5th, but we continue to have both younger and older students as well. The majority of students who participate are in third grade.There was one High Schooler who came in for some homework help, and six kindergarteners who love the flashcards and help with their packets. There were three new students who came in while the rest were students who have appreciated the program for a while. Math continues to be the subject that needs the most help, but many of the 1St through 31 graders have packets of both math and reading that they need help on. There has been clear growth in reading, reading comprehension, and math throughout the month, and I am looking forward to seeing the continued growth over the New Year. Overall, December was a great month for growth and having fun before the holidays. I am looking forward to seeing them after the break and continuing the work. The children and youth are such wonderful and positive people and I have loved watching them become more confident and positive about school. I will continue to make the tutoring room a safe space to learn and ask questions and I hope more students will join in. AmeriCorps Adult ESL Monthly Report Advanced,,-Beginner's Class This is a very diverse group of students that come from the following countries: Vietnam, Russia, Haiti, Colombia,The Dominican Republic, and Brazil. Week#15: Date Number of Students Thurs. 12/1/22 9 Week#16: Date Number of Students Mon. 12/5/22 11 December 2022 Monthly Report I Page 8 Tues. 12/6/22 10 Wed. 12/7/22 class cancelled Thurs. 12/8/22 10 Week#17: Date Number of Students Mon. 12/12/22 class cancelled due to instructor illness Tues. 12/13/22 class cancelled due to instructor illness Wed. 12/14/22 class cancelled due to instructor illness Thurs. 12/15/22 class cancelled due to instructor illness Week#18: Date Number of Students Mon. 12/19/22 10 Tues. 12/20/22 8 Wed. 12/21/22 8 Thurs. 12/22/22 6 Week#19: Date Number of Students Mon. 12/26/22 Library closed for holiday Tues. 12/27/22 class cancelled due to instructor illness Wed. 12/28/22 class cancelled due to instructor illness Thurs. 12/29/22 class cancelled due to instructor illness The advanced beginner's class has completed the following topics as of the end of December. 1. Asking questions in the simple present tense using question words"where", "what" and "when". Ex. Where do you live? What do you do? 2. The class read stories using the new grammatical structure. Everyone has a chance to read aloud so their individual pronunciation errors can be corrected. 3. The negative form of verbs in the simple present tense. Ex. He doesn't cook. You don't work. 4. Affirmative and negative short answers in the simple present tense. Ex.Yes, I do. No, I don't. Beginner's Class This class consists of students from the following countries: Colombia, Peru and Guatemala. Week#5: Date Number of Students Thurs. 12/1/22 3 Week#6: Date Number of Students Mon. 12/5/22 5 Tues. 12/6/22 4 Wed. 12/7/22 4 Thurs. 12/8/22 0 Week#7: Date Number of Students Mon. 12/12/22 class cancelled due to instructor illness Tues. 12/13/22 class cancelled due to instructor illness Wed. 12/14/22 class cancelled due to instructor illness Thurs. 12/15/22 class cancelled due to instructor illness Week#8: Date Number of Students Mon. 12/19/22 0 Tues. 12/20/22 0 Wed. 12/21/22 0 Thurs. 12/22/22 0 Week#9: Date Number of Students Mon. 12/26/22 Library closed for holiday December 2022 Monthly Report Page 9 Tues. 12/27/22 class cancelled due to instructor illness Wed. 12/28/22 class cancelled due to instructor illness Thurs. 12/29/22 class cancelled due to instructor illness The beginner's class has completed the following topics as of the end of December. 1. Months of the year 2. Days of the week 3. The weather December 2022 Monthly Report I Page 10 UNIQUE MANAGEMENT SERVICES, INC. CREATED: 12/31/2022 1:35 PM JWB A CO iNT TA 74 R .PORT PA, 44 MS JEANNIE TAYLOR BOYNTON BEACH CITY LIBRARY 100 E OCEAN AMIE BOYNTON BEACH FL 33435 CREDITOR: 1581 -- BOYNTON BEACH CITY LIBRARY DATES LISTED: 01/01/1900 TO 12/31/2022 ALL AMOUNTS LISTED Accounts Submitted 2,930 Dollars Submitted 210,030.30 Dollars Received 37,038.51 Bankruptcies 0 Dollars in Bankruptcy 0.00 Material Returned 45,792.02 Incorrect Addresses 541 Dollars in Skiptracing 27,263.57 Dollars Waived 13,413.37 Patron Disputes/Suspends 1 Dollars in Dispute 37.00 Accounts in Process 2,388 Dollars in Process 169,726.22 # of Accounts Activated 1,433 Tota' Activated 108,541.38 % of Accounts Activated C-C.01% o of Dollars Activated 63.95 9/14/2020 UNIQUE MANAGEMENT SERVICES,INC UNIQUE MANAGEMENT SERVICES,INC. EXPLANATION OF SUMMARY PAGE ACCOUNT STATUS REPORT Left Column Accounts Submitted:Total number of accounts submitted for collection. Bankruptcies:Total number of accounts in bankruptcy. Incorrect Addresses:Total number of accounts for which we do not have correct addresses yet. Skip tracing efforts continue for quite some time so this number is very dynamic. Patron Disputes/Suspends:Total number of accounts where collection efforts have been stopped because the patron disputed the debt or the Library suspended collection efforts as a result of payment arrangements,mistakes,etc. Accounts In Process:Total number of accounts being processed through our collection service. This number is arrived at by subtracting Bankruptcies,Incorrect Addresses and Patron Disputes/Suspends from the total number of Accounts Submitted. of Accounts Activated:Total number of accounts that have responded in some way to reduce their balance. They could have returned material,made a payment or a combination of both. %of Accounts Activated: Percentage of processed accounts that have responded in some way (#of Accounts Activated divided by Accounts in Process).This percentage is a good measure of response rate because it measures the percentage of patrons that have actually responded due to the collection process. Middle Column Dollars Submitted:Total dollar amount due from all accounts submitted for collection. Dollars in Bankruptcy:Total dollar amount due from all accounts in bankruptcy. Dollars In Skips:Total dollar amount due for accounts with incorrect addresses. Dollars in Dispute:Total dollar amount for all accounts that have been disputed.. Dollars In Process:Total dollar amount for all accounts being processed_ This number is equal to the Dollars Submitted minus Dollars In Bankruptcy,Dollars in Skips,and Dollars in Dispute,as well as the dollar amount due for all suspended and closed accounts(not detailed on this report).Its purpose is to show the total dollar amount actually being worked. Total Activated:Total original amount due by all Accounts Activated. The difference between this number and the sum of Dollars Received,Material Returned,and Dollars Waived is the remaining balance due by all Accounts Activated. %of Dollars Activated: Percentage of processed dollars that have been activated(Total Activated divided by Dollars in Process). Right Column Dollars Received:Actual money recovered as reported by the Library. Material Returned:Actual value of material returned as valued and reported by the Library. 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